Redo has been building a ton of tools for Shopify that have quickly become best in class. We started with returns/exchanges, adding tracking, then their AI agents for marketing and commerce and lookin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We moved our customer service, chatbot, SMS and returns to Redo, and it has made our team's day much easier. The AI chat answers from our own FAQ and passes anything it can't handle to our team with t... Se mer
We've had a really great experience with Redo! It's made the return process so much easier for us, and their team has been great to work with. Nick is always super helpful, quick to answer any questio... Se mer
We use them for shipping insurance, returns, and now email marketing. We switched from Klaviyo. They continue to bring out new options, many free for existing customers. Love them!
Företagsinformation
Skrivet av företaget
Redo is the all-in-one platform for ecommerce growth, helping brands personalize every step of the buyer journey to boost profit and lifetime value. Our AI-native suite replaces fragmented tools with a single solution for returns, exchanges, warranties, order tracking, and post-purchase communications. By unifying the post-purchase experience, Redo helps merchants increase customer satisfaction, retention, and revenue, while reducing costs and complexity. Trusted by leading ecommerce brands to deliver a faster, smarter, and more profitable path to growth.
Kontaktuppgifter
14761 Future Way #400, 84020, Draper, USA
- support@redo.com
- redo.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Excellent customer service, very helpful and patient with me, and they helped me through my issue. I just want to say thanks, and I'm glad I'm a client of the company.
Mason did a great job helping me create…
Mason did a great job helping me create an international return label. His response was immediate and gave me step by step directions.
The Support team is very helpful
Amazing customer support and always…
Amazing customer support and always coming out with new features. Love working with redo!
Redo has been great for our small…
Redo has been great for our small business. The returns process is seamless and when we have questions the team always answers us promptly!
Crew was very helpful and friendly and…
Crew was very helpful and friendly and gave me a great breakdown of the issue I was experiencing and helped me get it taken care of in a timely manner!
Great experience with Redo
Great experience with Redo! They have been a lifesaver when it comes to returns and exchanges. Their fast service and quick turnaround times have really helped improve our overall workflow and efficiency. Reliable, professional, and easy to work with!
Loving my experience with Redo
Loving my experience with Redo. My favorite part of Redo is that everything is customizable! I tell my rep what I need and they make it happen. It's user friendly and has so many features that I didn't know existed, but now can't live without.
The customer service has been incredible as I have learned a new program. No question is too small. Everyone I have interacted with is friendly, professional, and willing to help. The built in AI feature has also helped immensely. Excited to learn all of the features and improve my work processes and efficiency.
Redo has revolutionised our returns…
Redo has revolutionised our returns process. We were nervous about passing on the small free return fee but there was no blowback at all. The team are awesome, highly recommend.
Helpful and quick support
Helpful and quick support. Love that they're in slack.
Redo's customer service is super…
Redo's customer service is super helpful and always willing to help!
Had the best support from Mason…
Had the best support from Mason Tiberius, was very helpful and helped me with my issues quickly. very happy.
Early Redo Customer. Customer for Life.
We were an early Redo customer and we aren't going to leave any time soon. I've never seen such a maniacal team so zealous about the mix of product, service, and price.
Redo's team - 10-Stars
JY and Aaron from Redo's team jumped in quickly when our return request automation hit a snag. They sorted it out fast and kept our customers' experience smooth the whole way through. Thanks, Redo.
We love Redo
We love Redo! We started with their returns feature, but have slowly moved to using their email, customer support, and more. Their support has been great!
Alec was incredibly helpful
Alec was incredibly helpful, and their responses were very quick.
Great experience working with Mason…
Great experience working with Mason Tiberius. He was very helpful on educating me about the products and helping me with the changes I needed to make to my account.
Good experience
Gunnar is great!!
I had a complicated issue with my H400 order, but I cannot say enough good things about my experience with Gunnar.
The process took longer than I expected, but that was truly no fault of his and actually helped to move it along. From the beginning, he was incredibly responsive, patient, and helpful. He kept me updated throughout the process, answered my questions, and continued following up with Hurom to help get everything resolved.
What stood out most was how much he genuinely cared. I never felt like just another support ticket — he took the time to understand the situation, advocate on my behalf, and make sure things kept moving forward.
I’m happy to say my replacement has been approved and is on the way. I’m so grateful for his kindness, professionalism, and dedication throughout this entire process. He truly went above and beyond, and Redo is lucky to have someone like him on their team!
A great partner to have!
A helpful partner that is quick to respond and give direct solutions!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








