Good price when I bought my last domain. Easy peasy to transfer from another domain registrar. Customer service that comes from people, not bots. Site isn't totally overloaded with so much data as... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
L'interfaccia del risultato delle analisi si presenta con uno stile classico e i dati non ordinati in tabelle, con errori di spaziatura. Senza essere registrati, il servizio in inglese, ✔️comuni... Se mer
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My issue was solved completely! Rebel always takes great care of helping you with anything to do with your Domains, any questions you have, help with WebHosting... they are always there to help whe... Se mer
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I needed to know how to transfer a domain to the new owner of one of my companies. Rebel was awesome in providing clear directions on how to do it: what the new owner had to do and what I had to do.... Se mer
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Företagsinformation
Skrivet av företaget
Rebel makes it simple to build and grow your online presence. Get started with domains, hosting, email, and site builders—all supported by our award‑winning Canadian team. For over 20 years, creators and businesses in 180+ countries have trusted Rebel to bring their ideas online with confidence.
Our hosting comes with a 99.9% uptime guarantee!
Peace of mind: included with Rebel hosting.
Hosting packages that come with our 99.9% uptime guarantee:
- Business Hosting
- Full Control Hosting
- Managed WordPress
- VPS Hosting
Kontaktuppgifter
532 Montreal Rd, Suite 261, K1K 4R4, Ottawa, Kanada
- 1-844-548-2157
- hello@rebel.com
- rebel.com
4,5
Utmärkt
808 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rebel.com is Tops on service, support, and price!
Great Service from their support reps and management. A hosting company that calls you back and remembers your name! Good luck finding that these days! They work hard to rectify any concerns/issues that I have had over the 20 years of being their customer. I am proud to keep my business in CANADA for all of my domains and hosting needs. Prices are on point with the industry.... but the added value they offer sets Rebel.com above indeed!
27 december 2024
Omdöme utan inbjudan
Svar från Rebel.com
Hi Tim,
Wow — 20 years! We can’t thank you enough for your loyalty and for trusting us with your domains and hosting all these years. Your kind words about our support team and Canadian roots truly mean a lot.
We’re proud to have you as part of the Rebel community — here’s to many more years ahead!
– The Rebel.com Team
worst customer service ever!
worst customer service ever!. Sites go down and they could care less. You wait on hold for 20 minutes then get hung up on. Support it awful.
Nothing but aggrivation. Do yourself a fever and find another hosting company!!
1 december 2024
Omdöme utan inbjudan
Svar från Rebel.com
Hi Candice,
We’re really sorry to hear about your experience — that’s definitely not the level of service we strive to deliver. We understand how frustrating downtime and poor support can be, and we’re actively working to improve both our response times and platform reliability.
If you're open to it, we’d love a chance to make things right. Please don’t hesitate to reach out to our Canadian-based team — we’re here to help.
– The Rebel.com Team
The site is unbelievably slow and keeps…
The site is unbelievably slow and keeps crashing with errors. Stay away from it.
Review 06-2025:Things look more acceptable, let's hope they keep it up.
7 december 2024
Omdöme utan inbjudan
Svar från Rebel.com
Hi Eric,
We really appreciate you taking the time to update your review — it's great to hear things are looking more acceptable now. We've been making continuous improvements to both our platform and our support team, and it's encouraging to see it making a difference.
If you're open to it, we'd be grateful if you considered revising your overall rating to reflect your more recent experience. Every bit of feedback helps our growth.
And of course, if you ever need assistance, our Canada-based team is always here for you!
Thanks again,
– The Rebel.com Team
BEWARE OF UNAUTHORIZED CHARGES
This company will automatically charge you well in advance of domains. Reversing the charges will take hours online and on hold as there is no accessible way to reach them.
DON'T recommend at all. TAKE SCREENSHOTS OF ALL TRANSACTIONS.
UPDATE. I had a mystery charge on my credit card that was unexplained and NOT on my billing history.
Update: after spending a fair amount of time online to try and get it remedied they did fix the issues. I now have no hidden renewals to my knowledge.
The support staff were always cordial and as helpful as possible. None of the issues had anything to do with them.
16 oktober 2024
Omdöme utan inbjudan
Svar från Rebel.com
Hi Jennifer and team,
Thank you for taking the time to update your review — we’re really glad to hear the issue was ultimately resolved and that our support team was able to help. That said, we completely understand how concerning unexplained charges and billing confusion can be — especially when it takes significant time to get answers.
We’ve made improvements since then, including clearer renewal notifications, simplified billing transparency, and more accessible self-service tools — all based on feedback like yours. And thank you for recognizing our support team — they work hard to bring care and clarity to situations like this, even when the systems aren’t perfect.
If you feel your updated experience reflects something more positive, we’d be grateful if you considered revising your overall rating — but we fully respect your decision either way.
Thanks again for sticking with us and helping us improve.
– The Rebel.com Team
Very unhappy the company is a scam do…
Very unhappy the company is a scam do not usw
17 september 2024
Omdöme utan inbjudan
Svar från Rebel.com
Hi Richard,
We’re sorry to hear that you feel this way. Please know that Rebel.com is absolutely not a scam — we've proudly supported individuals and businesses for over 20 years, with a dedicated team based in Canada.
We’d really appreciate the chance to understand what happened and help make it right. Feel free to reach out to our support team anytime — we’re here to help.
– The Rebel.com Team
Garbage customer service
this is by far the worst company in the domain hosting business. terible customer service. robot for an email service. try calling you get linked to an indian call centre so many of them yellling you cant hear or understand. very bad experience. wasted alot of my precious time. do not make this mistake. look elsewhere
10 augusti 2024
Omdöme utan inbjudan
Svar från Rebel.com
Hi Shaun,
We’re really sorry to hear this was your experience. That’s not the kind of support we aim to deliver, and we know how frustrating it is when your time feels wasted.
Just to clarify — Rebel.com is proudly based in Canada, and all of our support is handled by our in-house team. If something went wrong here, we’d genuinely like the chance to understand what happened and make things right.
Thanks for taking the time to share this — your feedback helps us do better.
– The Rebel.com Team
i was charged way ahead of time
i was charged way ahead of time. i am cancelling every dealing with rebel
17 maj 2024
Omdöme utan inbjudan
Svar från Rebel.com
Hi Igor,
Thanks for your feedback, and we’re really sorry for the frustration. Just to clarify, most of our domains are set to auto-renew to help customers avoid accidental expiration — and we do send advance billing notices before any charge goes through.
That said, we totally understand if this caught you off guard. If you’ve decided to cancel, you still have a 30-day grace period to recover your domain or request a reversal if needed. Our Canadian-based support team is here to help if you’d like to take a closer look together.
Thanks again for sharing this — it helps us do better.
– The Rebel.com Team
Rebel focus on hosting
Rebel focus on hosting. They have always provided above average support. I paid I get hosted, I hang out in cyberspace. Not too much going on for my experience
13 april 2024
Omdöme utan inbjudan
Waste of 4 weeks and 10hrs of attempted contact just to transfer a domain...
Policies are geared to cause as much disruption to flow of business as possible. Forced 2 factor authentication, and even when authenticated, having to prove my identity on multiple areas including what addresses and credit cards I have on file all to prevent people from trying to transfer their domain from them knowing that most people will just give up after a process that takes 4 weeks, forms to be emailed with government issued copy of id, and then redundant verification of identification behind a 2 factor login just to transfer a $20/year domain from them...
27 mars 2024
Omdöme utan inbjudan
Very patient with our lack of tech expertise
Our church has been using Rebel for several years for our email and domain management. The service is top-notch and their patience with our questions (none of us are technical professionals) is outstanding. Rebel's prices are very reasonable. We hope to move our website over to Rebel as soon as we can get our act together.
25 mars 2024
Omdöme utan inbjudan
I have left Rebel after over 20 years…
I have left Rebel after over 20 years (when it was Domains@Cost) due to the marked deterioration of both the product (cloud email) and customer service.
The new email platform gives no option to turn off spam filtering, causing me to miss important business emails. Further, monthly billing for a few dollars with no option to pay annually is a royal pain.
Customer service hours have been reduced, while wait times are getting longer. Overall, it just ain't what it used to be, and after over two decades, it was time to go. As a bonus, my new provider is about half the cost for my domain registration and email package, with annual billing.
UPDATE in response to reply below:
It took over 16 months for Rebel to reply to my review, while the issues that caused me to leave remain unresolved.
I definitely made the right decision in switching providers, and I won't be back. Ever.
20 februari 2024
Omdöme utan inbjudan
Svar från Rebel.com
Hi HAL — first off, thank you. Two decades with us is no small thing, and we're genuinely sorry to hear it ended with disappointment.
Your points about the new email platform and billing limitations are completely fair. We know that losing control over spam filtering can seriously impact business communication — and we’re actively working with our email provider to improve flexibility and reliability. As for monthly billing, you're not alone in that feedback, and it’s something we’re reevaluating.
We also hear you on customer service — you're right that response times haven’t been where they should be, and we’re adding staff and adjusting shifts to improve access.
We truly appreciate you sharing this so clearly. If you ever decide to revisit Rebel down the line, we’d be honoured to welcome you back and show you what’s changed. Wishing you all the best with your new provider.
We are not customers and never will be
We are not customers and never will be. We tried for over an hour on their useless chat to make a complaint about a site they host - spammers, scammers. We emailed their abuse email and got a response and case number but no follow up. It's been five days and we're still waiting. We're calling next like it's 1992. They are inefficient and their support is trash.
21 februari 2024
Omdöme utan inbjudan
Svar från Rebel.com
Hi Lisa,
We're really sorry this was your experience. We take abuse reports seriously and understand how frustrating it is when things feel unresolved. We’ve been actively improving both our internal processes and the training of our team to ensure better, faster follow-ups — especially in cases like this.
If you're open to continuing the conversation, we’d appreciate the chance to learn more and help move things forward.
– The Rebel.com Team
It just took 30+ minutes to renew my…
It just took 30+ minutes to renew my domain name. Quick renew no longer works but has not been removed as an option. The server would not accept my credit card and could not "add it to the vault" I had to call, wait on hold and then add my credit card as a payment method, pay my bill and then remove the card as a payment method. Paying a $22 bill should take 5 minutes not 30. I'll be looking to move my hosting in the future.
7 februari 2024
Omdöme utan inbjudan
Customer Service is Top-Notch
Customer Service is Top-Notch
Not many domain providers still operate a LIVE chat feature, but Rebel is not like the other providers. We have been long-time customers of Rebel and have no desire to change. Over the past year, I have used the Rebel chat feature at least 5x to request assistance performing a variety of tasks. I have always had my questions answered and the reps have all been extremely polite and very helpful. In addition, we are happy to support a fellow Canadian business. Highly recommend Rebel!
30 november 2023
Omdöme utan inbjudan
Rebel.com out of touch with pricing models...
Like similar reviews, I have been with Rebel.com for almost 20 years. After noting a massive price increase to renew a .com domain, I contacted customer service and they tried to upsell me. How does it help me to renew my domain for an extended period when the price is inflated? You can have a decent discount but you first have to renew with them for three years and pay twice as much as other domain registrars. No thanks!
4 december 2023
Omdöme utan inbjudan
Svar från Rebel.com
Hi Deirdre,
Thank you for your feedback — and for being with us for nearly 20 years. We hear your frustration, and you're not alone. Industry-wide price increases, especially for .COM domains, have made it harder to maintain the pricing models many long-time customers are used to.
That said, we’re actively re-evaluating how we offer value — including pricing transparency and meaningful discounts without strings attached. We're also retraining our team to ensure conversations feel supportive, not sales-driven.
We truly appreciate your loyalty and your honesty — it helps us move in the right direction.
– The Rebel.com Team
I have been with Rebel for about twenty…
I have been with Rebel for about twenty years. Being inb a small business I needed virus portection and stability. Throughout the years I have had far less issues than many of my peers. The cost has been very reasonable for the security. It is like a car, when you turn the key, you don't want to worry.
15 november 2023
Omdöme utan inbjudan
I ordered this product back in…
I ordered this product back in September and it's now November and nothing first the response was that they had a fire in their warehouse and then apparently it got shipped out gave me a tracking number that cannot be found in the system that it says, last time I order anything from them. That you get your order within 2-5 days that's BS it's been more than 2 months and nothing and every time I try to connect with them I get a message saying that the email I'm writing to is not there. DO Not 🚫 order from here . REBEL29105
6 november 2023
Omdöme utan inbjudan
Svar från Rebel.com
Hi Yaribeth,
It seems like this review may be referring to a different business. At Rebel.com, we don’t sell or ship physical products—we provide digital services like domains, hosting, and web tools. We're not connected to any company using the name “REBEL29105.” We hope you’re able to get the issue resolved with the correct business.
Service today has been lousy
Service today has been lousy. Problems with the two-factor login - mainly time outs and the inability to reach anyone by phone are the most irritating. Also, your Chat function sucks,
30 oktober 2023
Omdöme utan inbjudan
Svar från Rebel.com
Hi Frank,
We’re sorry for the trouble you experienced — especially with 2FA timeouts and the lack of support when you needed it most. That’s understandably frustrating, and we hear you.
We’ve since been investing in better systems, support tools, and team training to prevent this kind of breakdown. Your feedback helps us stay focused on what really matters: fast, human, reliable support when it counts.
If there's anything still unresolved, we’re here and happy to help.
– The Rebel.com Team
Lack of response to our requests for…
Lack of response to our requests for Rebel.com to help us resolve Wordpress issue with displaying videos (YouTube).
24 oktober 2023
Omdöme utan inbjudan
Shitshow of a company. Move on with your search
Shitshow of a company. Flacky DNS, crap support. Mesed up billing, and lost my domains. Stay away from them, you've been warned
22 oktober 2023
Omdöme utan inbjudan
Svar från Rebel.com
Hi Vlad,
We’re really sorry to hear about your experience — especially issues with DNS, billing, and lost domains. That’s a serious situation, and we understand how upsetting that must have been.
We’ve made big strides since then, including internal changes, stronger account recovery processes, and better training for our support team. This isn’t the kind of experience we want anyone to have, and we’re genuinely working to fix what hasn’t worked in the past.
If you’re open to it, we’d love another chance to make this right.
– The Rebel.com Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.