I phoned on Monday that my hoover wasn’t working . I got a text on Tuesday telling me they were going to send me another . On Wednesday I got the confirmation on Friday DPD gave me a one hour time sl... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I phoned on Monday that my hoover wasn’t working . I got a text on Tuesday telling me they were going to send me another . On Wednesday I got the confirmation on Friday DPD gave me a one hour time sl... Se mer
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I recently had reason to contact Reactive / Zest Appliance Care Services, who are now the same company, and with whom I have several plans covering appliances in my home. After only a very short wai... Se mer
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The customer service lady i spoke to, Bee, was very helpful. She went through some fault finding points which could have been useful and then, explained step by step what the process was. Finally she... Se mer
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Brilliant fast service, had a blocked drain ,with 2 short phone calls ,from 1st call to Reactive ,then call to Drain Engineer , he then drives away after clearing blocked drain ,less than 1 hour in... Se mer
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Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
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Rang Reactive for the first time in 10 years. I’ve been insured with them or over 12 years. They sent an engineer out to my Neff oven within 2 working days. Janis text me to say he would arrive at 10 am and was spot on. He was very polite and helpful , brought the spare part in case he needed to replace the old one and completed the job with efficiency. The proof is in the pudding with insurance and this time Reactive was excellent.

Svar från Reactive Home Services
Carl was lovely and friendly and sorted my washing machine.

Svar från Reactive Home Services
Carl has attended to a few of my appliance repairs,hes always a well-mannered, polite & friendly man and is efficient in his job.A credit to your company.

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Yunus arrived on time and was polite and diagnosed the problem straight away and fixed it there and then. Wonderful service. Was the first time of using Reactive after holding insurance with them for a number of years and I am glad I have kept with them now, my first impressions are good.

Svar från Reactive Home Services
excellent service engineer was out the next day and promptley found and repaired the fault

Svar från Reactive Home Services
Initially, I was disappointed by the Reactive Insurance agent's immediate negative reaction to my request for a home visit saying the problem was not covered by my policy. However, after some negotiating, a visit was ordered, and the repair completed within three days. The repair man was very helpful and very efficient.
I have used Reactive Insurance Solutions on several occasions and have generally found them to be very good

Svar från Reactive Home Services
Have just cancelled 5 policies . This company are totally innefficient and useless . Avoid

Svar från Reactive Home Services
I haven’t had to claim that often, but whenever I do it’s always a very positive experience.. today was no exception. I would never look elsewhere even if the premiums were cheaper because the customer service is excellent!

Svar från Reactive Home Services
I am happy with the swift response and decision from Reactive insurance. Very happy with my phone call with Natasha, arranging payment and my delivery needs.

Svar från Reactive Home Services
Sylvia was the lady I talked with and most helpful and pleasant and what I have come to expect from Reactive she booked an engineer appointment with efficiency and we actually feel helped thank you

Svar från Reactive Home Services
Great customer service, very polite helpful lady on the phone, sorted within 5 mins

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Abbie was on the ball and dealt with my request in a friendly and professional, no-fuss way.

Svar från Reactive Home Services
Very polite respectful professional and helpful could not be any better

Svar från Reactive Home Services
Very professional . Fixed the problem quickly and efficiently.

Svar från Reactive Home Services
Came across very helpful and friendly when dealing with my issue, as well as being professional.

Svar från Reactive Home Services
Very helpful although it took some time to get through to your colleague Abbie on the telephone

Svar från Reactive Home Services
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