Raycon Omdömen 1 638

It’s very easy to order

I received the order quickly, it was packed properly. The items are high quality and work great. 3 months in a charging cable stopped working and they replaced it without a hassle. I got email responses and follow emails. I would highly recommend anybody to purchase with them. Many thanks!

Great customer service

A very quick response to solve the problem I was having that seemed to work.

Had a fault with my Raycon product that was very professionally dealt with, and a replacement product sent out. Absolutely smashed the customer service experience right out of the park! Would not hesitate to buy other products from Raycon again!

First off the push button Every day Raycons are really good. I had a payment issue with Raycon but they solved my issue. Very satisfied customer

Customer Service was prompt, professional, and very helpful. My earphones were marked delivered, but to the wrong address. I discovered the mistake, but Raycon offered ways to get them replaced right away.

The agent was respectful of situation and did what he could to make it right. Appreciate the service and enjoy the product!

Had a small issue of one day shipping not being sent out, but when I contacted support the fee for next day shipping was refunded and my package arrived the day after that.

Like the quick response and how concerned you were about me receiving my package, very professional service keep up the great work 💜

I didn't spot my charger cord in the tiny box that appeared to be part of the packing so I asked for it to be sent to me. Long story short, Raycon was very responsive and prepared to send the requested cord when I located the cord and contacted them again to let them know I no longer needed it to be sent to me. They responded to thank me.

They were very kind and helpful. They were able to help me fix all the issues I was having. Despite only being able to get help through email, I think they got back to me fairly quickly and everything resolved in a reasonable amount of time. I really appreciate it.

Raycon fitness earbuds, got them in dec 2024, the case died and would not charge after about 6 months, tried to get a replacement from raycon but they would not reply to my inquiry. Had to buy a used replacement on ebay. By oct. of 2025 the right ear bud would only keep a charge for about 40 min. Tried again to get a replacement from raycon, again crickets. $100 for a pair of ear buds that lasted less than a year. Pretty disapointed. The waranty is garbage and wont be honored. They were comfortable while they worked and the sound quality was decent but the company is trash, spend a little more money and go elsewhere to get some earbuds.

I love raycon support and my raycon products! If I have issues, raycon support is able to quickly help me resolve my issues

Excellent quick response in dealing with my mistake when I placed an incorrect order. I would recommend you and your products highly!

Raycon stood behind their third-party warranty. I appreciate a company that stands behind their products.

Horrible Company, defective products, worst customer service.

They sent me Ear buds that were defective right out of the box. I requested a new pair, which were also defective. They approved the second return, but refused to refund my money and would not send me a working pair. The CS person Jay just admitted they were going to simply keep my money and this is their “policy”. Fortunately my credit card company approved my dispute and refunded my money and charged it back to Raycon.

I have NEVER had a company do this EVER. These people are thieves.

Jay’s customer service was amazing. Made my return quick and smooth.

Had an issue with a discount incorrectly automatically applied to my sale. Raycon support fixed that, so that the sale took place at the proper price. Thank you, James!

Had an issue and fixed instantly. Very professional and helpful.