Raycon Omdömen 1 638

I have had multiple products from Raycon. I liked all of them - even the ones that didnt work great for me because of having really small ears - I was so surprised that they listened to us asking to have the classics back. I love them. They are the only earbuds i have ever found that fit in my ears with no issues. I am currently trying out a product that is in a beta phase as well?? I've never known a company to do something like this but I was so excited to try this product out because it was exactly what I was working for but I didnt want to buy from another company since I am comfortable with raycon and trust that their products for me; and i was able to share with them my thoughts on a feature I thought needed to be added to the beta product - and they will actually take my feedback into consideration!! I had some concerns with an order thinking it was a scam(specifically the beta product) and they were really helpful with my situation and responded so quickly. I cannot recommend Raycon enough. If youre an audiofile these probably aren't for you but to be a regular listener they work great for me between music and audio books. I loved them so much I have multiple pairs - work, home and extra in my purse. Ive put my husband and mom on Raycon, they love them as well. I also have the open ear buds which I liked. I want to try the ones that dont move to see if they're more comfortable with my glasses. At this point I'm rambling but I cannot recommend Raycon enough to sum it up!!

I loved that they were instant in their response.

First time, was say non accessible, to my address. Which I live on a semi busy road.
Then they resent them to me, through the Royal Mail, 0n the app it said being delivered that day. I waited in all day for it. But on the Royal Mail tracking app said it's been delivered. Not to me . So I phoned Royal Mail, they couldn't give out information, apart from it wasn't my address that they were given, from Raycon. I've emailed Raycon quiet a few times. I haven't got any reply back from them at all, to do with them giving Royal Mail the wrong address. So it's their fault. Not mine. They were for my Autistic son, and that all he wanted for Christmas was the headphones 🎧. But I ordered them on black Friday week. As they are not cheap. So now I've lost my money and I can't afford to pay for another pair of headphones. Also I am now in process with my solicitor, to get me my refund and them to pay for my solicitor fees. As they are the ones at fault. So now my son won't be getting the one thing he wanted for Christmas.

The best customer service! When the shipping company messed up, I initially didn’t receive my order. I contactRaycon and customer service was willing to send another order or refund me! That is totally remarkable! Long story short I eventually received my order.

I've tested multiple earbuds but they easily fall out with me, But since the day i got Raycons fitness earbuds.. I
loved them, Great quality, Great fit, Great music and bass! And very nice packaging 10/10 for earbuds, Don't listen to the negative reviews, Most of them are just lying to make Raycon have a bad reputation.

First I want to speak on the everyday earbuds. I have the 2023 model and got them late 2023 they still stay charged well, sound the same, pair well, and to top it off they have made it through an entire washing machine sound and still work just as good as when I bought them. Amazing overall and the price is 10x better especially for the quality. They fit great and do not fall out at all and I have small ears. I went back and bought my whole family a pair of the everyday earbuds and they love them aswell. I also have the bone conduction ones and they are amazing too. Plus I have chargers that work great and a boombox speaker and everyday speaker that I use a lot. The speakers sound quality could be better to match the earbuds but generally they are still worth the buy and I will always be a loyal customer. They even sound much better than airpods and are way cheaper. If I could give higher stars I would. 5/5 amazing!

The conversation went well and they were able to help me quickly find the resources I needed.

Very good service, I love the product. They are very confortable and affordable.

I had to send 2 different emails before you responded. Once you responded it was awesome!

Quick response and very knowledgeable about my issue

I purchased a product unfortunately did not suit my needs. The return process is very easy to use. I contacted support within the 30 day window and everything worked with no problems.

Google auto fill mashed my former and new addresses, sending my order to a different post office. Raycon fixed the problem. Love the product. Best I've experienced..

Every time I have ordered from y’all everything has been great anytime I have a question you don’t have answer in a timely manner I thank y’all for that and you send what I order on time yall a great company not trying to scam us

I ordered 2 pairs of earbuds. I had concern that the order did not arrive as the online tracker indicated. I emailed Raycon & received information needed to find the order. The rep was quick, friendly & efficient. Beyond that, the Raycon earbuds are the best fitting & pain free earbuds we have ever had. We will order again when needed.

Fast and easy to communicate with. They stand behind their products and their warranties. Well done.

One of my everyday earbuds stopped working out of nowhere and when I reached out for help to try and fix it they issued the warranty immediately. They are always very helpful, very polite and don’t leave their clients waiting for an answer. They have an excellent customer service.

I don’t have my ear phones yet but emailed customer service because my tracking showed nothing after a week. The response was quick (next day) and they explained everything. The next day I could see my tracking information.

The company was very clear about how little they cared when my package was stolen. I had to fight and scream and keep following up with them just to get any sort of *chance* at a refund. It doesn't matter how good their product is, I won't be buying anything from them after such a disappointing experience.

High quality products. Highly responsive, polite, prompt customer service!

While these cables are cool with their swivel and appear to be sturdy with the cord's covering, the magnets are so absurdly weak that if you want to use your device as it is charging, it can't be done. The cables and ends disconnect with less force than you need to push a stick through a marshmallow for s'mores. Spend your money elsewhere.