Having now used this company for some time, I must say the service is beyond excellent. They deliver next day from across the country and much quicker than our local supplier. Had one little problem (... Se mer
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Raw Dog Food Company is fantastic, the staff always go above and beyond to meet customer needs and getting my orders prepared especially when I've left things to the last minute! Their knowledge abo... Se mer
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Brilliant company, fantastic range of well balanced meats which are perfect for my dogs. Love that I can collect my order locally which saves on postage fees. I had an issue recently (my fault) and it... Se mer
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So helpful and friendly as usual. The staff explained other ways of purchasing products that saved me money. Also explained the slight subtleties of bone content that I hadn't realised. Great advice w... Se mer
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Företagsinformation
Om Raw Dog Food Company Ltd
Skrivet av företaget
Raw Dog Food Company is your destination for all your dog (and cat's) raw feeding needs.
Founded in 2016, Raw Dog Food Company is an established and trusted national supplier of your dog's favourite raw feeding brands to suit every budget, including Southcliffe, Reggie's, Prime Raw, Yorkshire Raw, Stobart, Birmingham Raw, Hear Me Raw, Raw Treat Pet Food, Drool, Mersey Raw, Betsy's, Naked Dog and many, many more!
With over 900 individual product ranges from nutritious minces, meaty chunks and bones, natural treats, wholesome supplements and ECO toys, Raw Dog Food Company is your best choice for sustainable, natural nutrition for your dog's health and happiness.
Offering easy and convenient ways to shop including, online with Nationwide Delivery to Mainland UK and a Click & Collect network throughout East Anglia, as well as two Norfolk retail locations in Norwich and Thetford.
Our team is genuine, friendly and knowledgeable, and offer complimentary raw feeding consultations for the raw-curious, new or established raw feeders.
Entrusting Raw Dog Food Company for your dogs raw favourites gives peace of mind, as you are feeding DEFRA approved brands and are supported by our team who know wholeheartedly that dog's thrive on raw!
Founded in 2016, Raw Dog Food Company is an established and trusted national supplier of your dog's favourite raw feeding brands to suit every budget, including Southcliffe, Reggie's, Prime Raw, Yorkshire Raw, Stobart, Birmingham Raw, Hear Me Raw, Raw Treat Pet Food, Drool, Mersey Raw, Betsy's, Naked Dog and many, many more!
With over 900 individual product ranges from nutritious minces, meaty chunks and bones, natural treats, wholesome supplements and ECO toys, Raw Dog Food Company is your best choice for sustainable, natural nutrition for your dog's health and happiness.
Offering easy and convenient ways to shop including, online with Nationwide Delivery to Mainland UK and a Click & Collect network throughout East Anglia, as well as two Norfolk retail locations in Norwich and Thetford.
Our team is genuine, friendly and knowledgeable, and offer complimentary raw feeding consultations for the raw-curious, new or established raw feeders.
Entrusting Raw Dog Food Company for your dogs raw favourites gives peace of mind, as you are feeding DEFRA approved brands and are supported by our team who know wholeheartedly that dog's thrive on raw!
Kontaktuppgifter
Unit 3 Beech Ave, Taverham, , NR8 6HW, Norwich, Storbritannien
- 01603 869707
- info@rawdogfoodcompany.co.uk
- rawdogfoodcompany.co.uk
4,6
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Svar från Raw Dog Food Company Ltd
Dear Mark,
Thank you for your valued feedback.
Our sincere apologies for your issue with ordering. Our IT Manager will call you within the next 48 hours to discuss and resolve.
Kind regards,
Jude
Great fast delivery on expected day
Great fast delivery on expected day
Unfortunately some of products had already partially thawed
Put in freezer immediately on delivery arrival.
26 augusti 2025
Svar från Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're thrilled that you are pleased with our Nationwide delivery, and that your order arrived in a time frame that matched your expectations.
Our packaging for delivery is industry best, and is specifically designed to maintain the thermal integrity of your order. Depending on the mass or density of the individual product, some may thaw slightly, while others do not. Please se assured that both manufacturer and industry guidance describes that if food is cold to the touch it is safe to refreeze.
Thank you once again for taking the time to share your valued feedback! If you should have any questions please do not hesitate to contact us, we'd be happy to assist!
Kind regards,
Jude
Reliable and friendly
I can always trust the Raw Dog Food Company to provide quality food for my dog with their effective click and collect service. They are very approachable and helpful.
21 augusti 2025
Svar från Raw Dog Food Company Ltd
Dear Stephanie,
Thank you for your positive review of Raw Dog Food Company!
Trust is such an import word and emotion, and were genuinely thrilled that you entrust our business, our teams and our quality product ranges of DEFRA approved and registered manufacturers.
Our Click & Collect service and network really does make shopping for your dog's raw favourites easy and convenience!
Thank you for highlighting our fantastic team! They are truly a friendly bunch - genuine and knowledgeable, and as you have so kindly described, helpful and approachable as well.
Thank you once again for your valued feedback and for entrusting Raw Dog Food Company for your dog's raw feeding needs.
Warm regards,
Jude
Svar från Raw Dog Food Company Ltd
Dear Gary,
Thank you so much for your kind and positive review of Raw Dog Food Company!
Your review was warmly received as you so thoughtfully highlighted the tremendous care our team places in our service standards and communication. It is important to us that you know you can reach out to the team and we're always genuinely happy to assist, whether it be raw feeding advice, product recommendations or information on your order. We're a friendly, welcoming bunch, who enjoy supporting our valued customers and their dogs too, of course!
Thanks once again for your feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.
Warm regards,
Jude
I’ve been really impressed
I’ve been really impressed with this raw good food company! The prices are very reasonable, especially considering the quality and variety they offer. There’s a great selection to choose from, and everything arrives extremely well packaged — fresh, secure, and clearly labeled. One of the best parts is being able to select your delivery date, which makes planning so much easier. Overall, a fantastic service I’ll definitely keep using!
14 augusti 2025
Svar från Raw Dog Food Company Ltd
Dear Rachel,
Thank you for your positive review of Raw Dog Food Company! We greatly appreciate your time in sharing such valued feedback.
Your review has comprehensively highlighted all that is important to us, and we're thrilled that we have met and exceeded your expectations.
Thank you for entrusting Raw Dog Food Company for your dog's raw feeding needs. We sincerely trust that you will be impressed by our trusted product ranges, service standards, ease of ordering and convenient delivery, each and every time!
We look forward to packing your next order!
Warm regards,
Jude
Delivery didn't arrive at address left…
Delivery didn't arrive at address left with unit 1 for no reason apart from driver to lazy to come to correct address
14 augusti 2025
Svar från Raw Dog Food Company Ltd
Thank you for your feedback, which has been shared with our Retail Manager.
We apologise that our external courier provider's driver did not deliver to the number of the unit clearly labeled on your delivery. Our Retail Manager is investigating with the courier and will be in contact with you to discuss within the next 48 hours.
Thank you,
Jude
Good company
This company works with my local day care where I take my dog. It's a good service, I go to pick it up from there , but it's also local to the region. So less road miles! There's a good variety of choice too.
5 augusti 2025
Svar från Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're so pleased that you find shopping online and collecting your order from one of our locations easy and convenient. Working with canine focused businesses means that our customers can multi-task services, making the best use of precious time!
We pride ourselves on our trusted and varied product ranges from industry renowned manufacturers, who use sustainable and high quality ingredients.
Thank you once again for your valued feedback and for entrusting Raw Dog Food Company for your dog's raw feeding needs.
Warm regards,
Jude
Always good service and good product…
Always good service and good product choice, thanks
31 juli 2025
Svar från Raw Dog Food Company Ltd
Dear James,
Thank you for your positive review of Raw Dog Food Company!
We pride ourselves on our service standards - the team genuinely enjoys helping customers and supporting healthy and happy dogs. We're always happy to assist, making shopping for your dog's raw favourites super easy and convenient.
Our raw and natural ranges are thoughtfully curated. We work with the best in the industry, and give our customers peace of mind knowing that the brands they feed are DEFRA approved, made with high quality produce, trusted by raw feeders and most importantly, loved by dogs!
Thank you for your valued feedback. it is well received and much appreciated.
Warm regards,
Jude
Great friendly service with a wide…
Great friendly service with a wide variety of food thank you
29 juli 2025
Svar från Raw Dog Food Company Ltd
Dear Stuart,
Thank you for your positive review of Raw Dog Food Company!
We're thrilled that you find our team friendly - we are a genuine bunch, who truly enjoy helping customers and supporting their happy and healthy dogs.
We pride ourselves on our wide variety of brands and product ranges. Our trusted ranges are thoughtfully curated and are all DEFRA approved, ensuring high quality and peace of mind in your dog's raw bowl.
Thank you once again for your valued feedback and for entrusting Raw Dog Food Company for your dog's raw feeding needs.
Warm regards,
Jude
Fantastic customer service and…
Fantastic customer service and knowledge - our dog has been truly thriving since we made the switch, made far easier by their expertise.
1 augusti 2025
Svar från Raw Dog Food Company Ltd
Dear Mr. Wagstaff,
Thank you for your positive review of Raw Dog Food Company!
We're absolutely thrilled that your dog is thriving on raw, and that you have found our team's knowledge, support and advice a contributing factor, along with the quality and varied ranges you are feeding. It's great that you made the switch and chose us to help you along your raw feeding journey. We greatly appreciate your show of trust and support.
We pride ourselves on our customer service standards. We are sincere, and genuinely enjoy assisting our valued customers, and supporting their happy, healthy dogs. Please know that we are always happy to answer any questions you may have.
Thank you for entrusting Raw Dog Food Company for your dog's raw feeding needs and for your valued feedback.
Warm regards,
Jude
Speedy delivery
30 juli 2025
Svar från Raw Dog Food Company Ltd
Dear Lynne,
Thank you for your positive review of Raw Dog Food Company, and for specifically highlighting our easy, convenient and reliable Nationwide delivery service.
We pride ourselves on our exceptional delivery standards, from our industry best packaging, care of packing and that customers get to select their preferred delivery day. We so pleased that our delivery timeframe meets your needs and expectations!
Thank you once again for your valued feedback and entrusting Raw Dog Food Company for your dog's raw feeding needs.
Warm regards,
Jude
Great company
I am buying my dog’s raw food for almost 2 years from this company. I love the variety of brands they have in stock, as I like to feed my dog a varied protein choice. The food is well priced and the staff are always friendly and professional. I also love the click and collect option, as it fits with my busy diary and I don’t have to wait around for the delivery.
This company will always be my first option to buy the raw food for my dog.
24 juli 2025
Svar från Raw Dog Food Company Ltd
Dear Anna,
Thank you for your positive review of Raw Dog Food Company, and for your continued support over the past two years. We greatly appreciate your custom!
We're so pleased that our varied ranges and proteins suit your dog's raw feeding needs, and that you find our quality brands well priced. Our Click & Collect service is super convenient, and offers an easy way to collect your raw dog food order at a location and timeframe suitable to you.
We pride ourselves on our service standards, our team is friendly and genuinely enjoys helping and supporting our customers.
Thank you for entrusting us and for kindly making Raw Dog Food Company your first choice when raw feeding your dog.
Your feedback and ongoing support is valued tremendously.
Warm regards,
Jude
Svar från Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're thrilled that you are happy with the range and variety of the raw and natural brands we entrust. We work closely with the industry's best, and are always evolving and growing our ranges to suit every dog's raw feeding needs.
We pride ourselves on our exceptional delivery standards, from our robust thermal packaging to offering convenient delivery timeframes where you get to choose your preferred delivery day. It provides great peace of mind knowing that your order is delivered in a timeframe that suits and meets your expectations.
Thank you once again for your valued feedback!
Warm regards,
Jude
excellent service
excellent service, easy to order and arrived on time. Would give 5 stars if I could select a mixed meat box of my choice
21 juni 2025
Svar från Raw Dog Food Company Ltd
Dear Rachel,
Thank you for taking the time to share your positive feedback, and more so for sharing your constructive and helpful suggestion.
We're thrilled that you find ordering online easy and convenient, and that your delivery arrived in a timeframe that met your expectations.
We are always developing and creating new products to suit our customers needs when raw feeding their dogs. A member of our team contact you early next week to discuss your suggestion and see how we can accommodate.
Thank you once again for your helpful, valued feedback. We look forward to speaking with you!
Warm regards,
Jude
Great products and fast delivery at a…
Great products and fast delivery at a very good price!
17 juli 2025
Svar från Raw Dog Food Company Ltd
Daer Marcelo,
Thank you for your positive review of Raw Dog Food Company!
We are so pleased that you are happy with our varied, quality product ranges at good prices and that our Nationwide delivery meets your timeframe expectations.
We strive to excel in the three areas you have kindly highlighted, and work hard to maintain the high standards you expect and deserve,
Thank you for entrusting Raw Dog Food Company for your dog's raw feeding needs, and for taking the time to share your valued feedback.
Kind regards,
Judith
Vast range of products
Vast range of products, excellent website, quick delivery and fair prices.
16 juli 2025
Svar från Raw Dog Food Company Ltd
Dear Tony,
We are so pleased that your experiences with Raw Dog Food Company are so positive. We strive daily to find fabulous new products for our customers and then work hard to make sure we provide the best service we can.
We look forward to continuing to bring you the best food for your dog at the most competitive prices we can.
Thank you again for your feedback. It is much appreciated.
Kind regards,
Dean
Quick delivery
Having been using this company for around 5 months and the food is always good quality and delivered quickly, i would highly recommend.
15 juli 2025
Svar från Raw Dog Food Company Ltd
Dear Scott, Thank you so much for your feedback. We are very pleased that you are happy with our products and services, and thank you for your continued business. It's much appreciated.
Great customer service
Had an issue doing my click n collect order, but with the help of the ladies at Raw Dog Food managed to sort it. Arrived to collect it on Saturday & it was waiting for me. I only use them once a year as it's where we holiday but if I was local to them I would certainly use regularly.
18 juli 2025
Svar från Raw Dog Food Company Ltd
Dear Shelly, I'm happy to hear that the issue was resolved and your order was successfully fulfilled. Remember, if you would like to continue to order from us when you are back home, we ship our full range of fantastic products nationwide for delivery to your door!! Hope you had a fantastic holiday in Norfolk.
Svar från Raw Dog Food Company Ltd
Hi Carl, thank you for providing your feedback. We very delighted that you are receiving great food and service! Thank your for your continued support.
Svar från Raw Dog Food Company Ltd
That's very kind of you to say so Susan!! We genuinely appreciate your feedback - it means a lot to us. We look forward to providing you with the best possible products and service in the future.
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