I was a little concerned about the appearance of the wig out of the box, but customer service was outstanding! The online tech gave me great advice on getting the wig to look good by wetting it and ge... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience with Raregen has been five stars (and above!) from beginning to end. Initially, I ordered "Hedy" from the Purehand Collection. She arrived in less than a week, and I was very impressed w... Se mer
Quality is above and beyond. Absolutely perfect. Customer service treat you better than a member of family. I was really suspicious as it was to good to be truth, but it is . Thank you so much Rarege... Se mer
I can’t believe how quickly I received my hair! The quality is amazing. I did get the full lace option so that I could wear it up in a pony. I haven’t had a chance to do that yet, but I played around... Se mer
Företagsinformation
Skrivet av företaget
As stylists and hair professionals, we’ve always believed that hair is more than just a part of someone’s appearance—it’s a source of confidence, an extension of one’s identity. Over the years, we’ve witnessed countless women struggling with hair concerns, whether it’s thinning, damage, or simply the hesitation to try something new due to fear of risks or limitations. These stories touched us deeply. These questions stayed with us, sparking a mission to find a solution. We asked ourselves: What if we could offer women the freedom to explore their unique beauty, without the worry of damaging their hair or losing precious time? This is how Raregen was born. Raregen is not just a brand for human hair products—it’s a promise. A promise to make beauty a form of freedom, unbound by the constraints of hair challenges. Our mission is to provide luxurious, natural human hair solutions that empower women to feel confident and effortlessly express their individuality.
Kontaktuppgifter
ROOM 1303B, 13F., NEW LEE WAH, 99907, Hongkong, Hong Kong
- support@raregenhair.com
- raregenhair.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
very responsive to orders and returns. thank you
My experience was very good and quick to orders and returns as well. Thank you.
Excellent!
I now have 2 wigs from raregen and they are both lovely quality. The customer service is second to none! After my first purchase went astray, Raregen replaced with no issues, their communication is excellent. I would highly recommend to anyone who wants a good quality very reasonably priced human hair wig.
Birthday treat
Bought a Ravelle 16” as a birthday treat to myself, and oh my, it is so beautiful. Took it to a local wig shop to have the fringe cut she put a little bit of shaping on the sides and had a couple of inches off the length as well. Even the salon was impressed with the quality and she said she sees some terrible HH wigs people buy online.
It’s just how my hair used to be I want more in this colour it’s so natural. Thanks Raregen please do other styles in this colour.
I was afraid to order a wig on-line…
I was afraid to order a wig on-line after having a bad experience with another company several years ago, but The Dora wig was so beautiful I had to try it. The sizing instructions were easy and the wig fit perfectly. It's my first real hair wig, I was amazed at how soft and natural it looked. And the packaging is wonderful, like a surpise present. I like it so much I bought another one!
The wig itself is very comfortable
The wig itself is very comfortable and realistic, doesn’t feel anything like a wig at all , however the only thing that let me down was the colour wasn’t as expected, there is also a delay with questions/problems as there is a time difference , I will however be ordering again from here as it’s the best wig I have worn so far

Svar från Raregen
Un service client à l'écoute et de…
Un service client à l'écoute et de qualité. Je suis très satisfaite de ma commande à la réception !
Great shipping & communication
Great shipping & communication, beautiful packaging. The color was not as pictured, so I did have that changed and suited to my taste. Also had it cut into a shorter bob style. Beautiful wig, the hair is soft & natural, the cap is comfortable & works well with my wig cap.
Quick shipping
Quick shipping. Wig is exactly as described and beautiful. I’ll be taking it to my beautician to add bangs and shorten a couple of inches.
I wish the lace had come pre-cut.
Beautiful hair and amazing customer…
Beautiful hair and amazing customer service and support.
Excellent customer service and great…
Excellent customer service and great priced quality wig. Second one ordered from you guys.
Very friendly good and personal contact…
Very friendly good and personal contact helpful
High quality-excellent service
This is an excellent customer service company with high quality wigs to fit the needs of diverse customers. I’m very satisfied and I recommend them to customers who need a wig and embark on this journey.

Svar från Raregen
Outstanding wigs
I couldn’t be more thrilled with Dora! The pureHand cap type is perfect for me having lost my hair to chemotherapy but also suitable if you have hair, I felt I’d lost my identity and most definitely my confidence, Dora has restored that, not to mention the fabulous customer service support who patiently and knowledgeably helped guide me through all my different options from sizing to colour choices etc. I couldn’t have hoped for more from Dora, perfect colour, amazing comfortable fit, outstanding remy hair quality and great value! Take it from me a hairdresser of over 30 years, so versatile too, easier and quicker to style than your bio hair, just pop her on your wig block and go from smooth to wavy, giving yourself a different look to match your mood not to mention no need for root touch ups and trims every month saving you the salon expense she pays for herself in just a couple of months! So even if your reasons for wearing a wig are health related or you just fancy fantastic hair, from a different colour to a different length, I definitely recommend not only Dora but any other amazing wigs from this wonderful company.

Svar från Raregen
Simply amazing natural beautiful wigs
I am simply amazed with Genevieve 🩷cannot believe how she makes me feel!!! She is the BEST EVER! I love all your wigs and will never use another company. The wigs are top quality, natural, lightweight, comfortable and simply gorgeous also
Beautifully packaged. I feel so glamorous and confident especially in time for the festive season. The customer service is second to none and I really feel like part of a caring family. Thank you to all your amazing team and cannot recommend Raregen enough. Thank you for making me feel so special 🩷

Svar från Raregen
Best wigs ever
Best wigs ever! Natural and light! I have been wearing them for years and only buy this brand and one other.

Svar från Raregen

Svar från Raregen
Lovely wig which came with a stand…
Lovely wig which came with a stand nicely packaged. Love the colour too

Svar från Raregen
Best wigs I’ve ever tried
Best wigs I’ve ever tried! Fast delivery, exceptional quality😍

Svar från Raregen
Color variation too much
The hair was very nice. The only reason I gave 3 stars is due to the VAST difference in the actual color of the wig. The picture on the site was a fabulous warm brown with subtle highlights. The actual wig was very dark with stark bright highlights. The customer service experience was very good and I was able to return easily.

Svar från Raregen
Detta är Trustpilot
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