My experience with Raregen has been five stars (and above!) from beginning to end. Initially, I ordered "Hedy" from the Purehand Collection. She arrived in less than a week, and I was very impressed w... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quality is above and beyond. Absolutely perfect. Customer service treat you better than a member of family. I was really suspicious as it was to good to be truth, but it is . Thank you so much Rarege... Se mer
I can’t believe how quickly I received my hair! The quality is amazing. I did get the full lace option so that I could wear it up in a pony. I haven’t had a chance to do that yet, but I played around... Se mer
I was so excited to get my second Avis from Raregen. The first one I received was my favorite wig ever. Unfortunately the second one was not of the same quality. Lots of broken off hairs on the top an... Se mer
Företagsinformation
Skrivet av företaget
As stylists and hair professionals, we’ve always believed that hair is more than just a part of someone’s appearance—it’s a source of confidence, an extension of one’s identity. Over the years, we’ve witnessed countless women struggling with hair concerns, whether it’s thinning, damage, or simply the hesitation to try something new due to fear of risks or limitations. These stories touched us deeply. These questions stayed with us, sparking a mission to find a solution. We asked ourselves: What if we could offer women the freedom to explore their unique beauty, without the worry of damaging their hair or losing precious time? This is how Raregen was born. Raregen is not just a brand for human hair products—it’s a promise. A promise to make beauty a form of freedom, unbound by the constraints of hair challenges. Our mission is to provide luxurious, natural human hair solutions that empower women to feel confident and effortlessly express their individuality.
Kontaktuppgifter
ROOM 1303B, 13F., NEW LEE WAH, 99907, Hongkong, Hong Kong
- support@raregenhair.com
- raregenhair.com
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The cap is very large
The cap is very large, with an off plastic nape. It does not lay down- but rather sticks out. The hairline is ok. Sparse hair along part.
I regret my purchase.
Best Customer Service I've Ever Worked With
My experience with Raregen has been five stars (and above!) from beginning to end. Initially, I ordered "Hedy" from the Purehand Collection. She arrived in less than a week, and I was very impressed with the cap construction and the quality of the human hair. Unfortunately, the color was just too "ashy" for my skin tone. I contacted Customer Service and was given all the information I needed to receive a full refund - including shipping!! I returned "Hedy" and ordered "Dora." "Dora" is every bit as beautiful and high quality as "Hedy." My refund was processed quickly and the credit appeared on my account in just a couple of days. I'll be keeping "Dora" and won't hesitate to order from Raregen again and again. Their Customer Service is second to none. I had the pleasure of communicating with both Rachel and Mia; they are both outstanding to work with. I highly recommend Raregen!!
Quality is above and beyond
Quality is above and beyond. Absolutely perfect. Customer service treat you better than a member of family. I was really suspicious as it was to good to be truth, but it is . Thank you so much Raregen !!!
Quality wigs and excellent…
Quality wigs and excellent communications. Buy with confidence x
The texture of the hair is amazing,the…
The texture of the hair is amazing,the colour I ordered was spot on, only problem I had was i ordered the small but it was still to big for me so sadly I still haven’t worn it
I can’t believe how quickly I received…
I can’t believe how quickly I received my hair! The quality is amazing. I did get the full lace option so that I could wear it up in a pony. I haven’t had a chance to do that yet, but I played around with it a little bit and it seems like it’s gonna be amazing but meanwhile, the hairline is beautiful and so completely undetectable.
This is 4th wig ive ordered from…
This is 4th wig ive ordered from Raregen since having chemotherapy
My hair is growing but i feel so glam in them 😃
I was so excited to get my second Avis…
I was so excited to get my second Avis from Raregen. The first one I received was my favorite wig ever. Unfortunately the second one was not of the same quality. Lots of broken off hairs on the top and underneath. The knots were not bleached and visible and the part was not pre plucked. Just not the same high quality as the first Avis I received. Disappointing!
Professional and kind
I had some issues with the wig that I ordered and the company was AMAZING in their response. Professional and kind!
I purchased my second wig from Raregen
I purchased my second wig from Raregen. I had been waiting for it to arrive then the post office said address and complete and they sent it back. Come to find out the place where it was shipped from here in the United States did not complete my address. Jen did not contact me about this after weeks of waiting. I contacted them and they said that it was their mistake and that they would be sending another wig from China. I waited a few weeks for that to come very disappointed with that situation but the wig is very nice.
Another fabulous piece I have bought…
Another fabulous piece I have bought from Raregen. Amazing quality, excellent communication and updates. The human hair is so soft and density is perfect and natural.
Hello Asta Tolman I bought a700…
Hello Asta Tolman I bought a700 hundred dollars Wig on the picture the wig looked lighter the wig didn't make my expectations soI wasn't happy I returned I shipped it back. I'm asking for a refund. Thank you

Svar från Raregen
Purchased Ayla wig but the cap was to…
Purchased Ayla wig but the cap was to big i ordered m instead of s and the colour did not work for me, i contacted them for return which in my view is always a test of how good a company is, they were very efficient and responded the same day sent me a pre paid label and i returned the wig they offered me a full refund or exchange i opted for exchange as i already had Dora and wanted a second one to change with , they sent her out the next day , the wig its self is beautiful and really good quality , i cant fault Rargen and would order again
Almost a 5 the root is a bit darker…
Almost a 5 the root is a bit darker than I expected but overhaul nice colour, hair feels really nice and cap is a good fit. I haven’t worn it yet as I need to organise a trim as a bit long for me as I like a shorter length. Good response to questions I had so overall very pleased with my experience with Raregen and received within a week.

Svar från Raregen
Head and shoulders above the rest
The support and service I’ve received from this company has been 2nd to none from giving me advice regarding colour and lengths and giving me advice on how to Care for the wig.
The product itself is outstanding beautiful colours, super soft hair and an innovative cap design That makes you feel that you’re not wearing anything at all.
I would highly recommend this company for someone looking for a high-quality product with lots of kind and empathetic support
very responsive to orders and returns. thank you
My experience was very good and quick to orders and returns as well. Thank you.
Excellent!
I now have 2 wigs from raregen and they are both lovely quality. The customer service is second to none! After my first purchase went astray, Raregen replaced with no issues, their communication is excellent. I would highly recommend to anyone who wants a good quality very reasonably priced human hair wig.
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