This was one of the best and easiest over the phone customer service interactions I’ve ever had. The lady that I spoke to Ashly Clark was kind and very easy to understand. She didn’t send me to anyone... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'M HONESTLY VERY IMPRESSED WITH YOUR REPRESENTATIVES!! ALWAYS VERY PROFESSIONAL AND HELPFUL!! I DO BANKING WITH A FEW OTHER INSTITUTIONS ON ONE OF THEM THAT I AM A PRIVATE CLIENT AND HAVE NEVER GOTT... Se mer
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Dylanni was so patient and clear in her instructions to guide me to the help I needed. As an older person, I appreciated the confidence she gave me and never did I feel belittled. Actually, over the y... Se mer
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Buggy interface blocking me from accessing my money. Raisin's interface is buggy and I can't access the money in my account. I've tried calling and troubleshooting the entire thing and I'm hitting... Se mer
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Företagsinformation
Skrivet av företaget
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktuppgifter
New York, USA
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
got issue resolved competently and…
got issue resolved competently and immediately
12 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are delighted we could resolve your issue quickly and efficiently. Thank you for your feedback.
very helpful support call
The conversation was helpful, polite, and informative without being absurdly chatty.
13 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're glad to hear our conversation was helpful and informative for you. We appreciate your positive feedback.
;working on it
15 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for sharing your experience with us!
Svar från Raisin U.S.
We're glad you found it easy to navigate! We appreciate your feedback on features.
Good experience
11 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for sharing your experience with us!
Excellent company
Whenever I call, which is often, all customer service Representatives are courteous, knowledgeable, patient, and are able to resolve my problem with the first call
8 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so glad to hear that our customer service team consistently provides you with excellent support and resolves your concerns efficiently. Thank you for your kind words!
Customer service
I had to contact Raisin twice. The second time because I couldn't remember what the representative the first time told me. Both representatives were very helpful and knowledgeable. They were very patient in helping me with my questions. I would recommend Raisin.
11 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so glad to hear our representatives were helpful and knowledgeable during your interactions. We appreciate you recommending us!
Had a problem and got a quick solution.
6 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that we provided a quick solution to your problem. Thank you for your positive feedback; we appreciate it!
Customer Service Chat
I chatted with a customer service representative on the Raisin platform. The agent was very helpful. She answered all of my questions regarding a bonus that Raisin was offering for a deposit of new money. Agents have always been very helpful, knowledgeable and polite when I have had questions or concerns.
28 april 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that our agent was so helpful and knowledgeable! We appreciate you taking the time to share your positive experience with our customer service. It's great to know that we could answer your questions!
Answered all my questions
Answered all my questions. They were patient with me and helped me understand what I needed to do.
4 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that we answered all your questions and provided you with the support you needed. Thank you for sharing your positive experience with us!
Raisin is simple, consistent, and their staff are great!
I love using Raisin for my investments. I could spend a lot of time in the stock market and perhaps make more money overall, but then I would have to deal with gains and losses and have a more complicated tax return. Raisin lets me choose my high yield savings and/or CD account options and watch my money grow at a reasonable and guaranteed rate. No muss, no fuss. It is easy to transfer money in and out of accounts and there are no fees while you get top-tier earnings. This truly is a platform made for those who don't want to settle for meager bank interest, but also don't want the complication of the stock market. I could not be more pleased. At the end of the year you get a 1099-INT to add to your tax return. As simple as it gets!
4 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that you find our platform a simple way to grow your money at a guaranteed rate, without stock market complexities. We appreciate your feedback.
Engaged and Insightful
My experience working with Venko was phenomenal! He had a professional demeanor and provided concise instructions to help resolve my issue. He was also able to explain in depth each part of the process. I couldn't speak higher about the quality of the service I received!
6 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that you had a phenomenal experience! We appreciate your highlighting the professional demeanor and concise instructions that helped resolve your issue. Thank you for your positive feedback on the quality of service.
Security Concerns Taken Seriously
I needed to make a security change to my account, and it was handled promptly and professionally while ensuring that I felt protected.
4 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that the security change to your account was handled promptly and professionally. We appreciate you feeling protected and thank you for your positive feedback!
Excellent customer service
I received a quick response and resolution of my issue
5 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that your issue was resolved quickly. Thank you for sharing your positive experience with us; we appreciate it.
i am BIT CONCERNED THAT I GOT AN EMAIL…
i am BIT CONCERNED THAT I GOT AN EMAIL WITH THE AMOUNT OF INTEREST FOR MARCH in my april statement? and not my april interest amount.
4 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We appreciate you bringing this to our attention. We recognize your concern about receiving March's interest information in your April statement, and we will look into this matter.
Offering the highest interest on Savings and CDs
Offering the highest interest on savings accounts and CDs that I've found anywhere.
I prefer Raisin versus the market for a guaranteed return instead of the volatility of the stock market.
The app is very user friendly and convenient.
5 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that you find our rates to be the highest and that our app is user-friendly and convenient. We appreciate you choosing us for guaranteed returns over market volatility and for sharing your positive experience.
Raisin is an easy way to put your cash to work.
The Raisin app and website are easy to use to find high yield savings products.
3 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that you find our app and website easy to use for finding high-yield savings products. Thank you for sharing your positive experience!
Happy Customer
After getting use to transferring funds from Cash Account to Bank accounts, it was easy handling everything online.
Happy with APY….😊
4 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for sharing your positive experience with us! We're happy to hear that you found transferring funds easy and are pleased with the APY.
Excellent Clarification
The member of the support staff I dealt with provided crystal clear information in answering my question.
29 april 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that our support staff provided such helpful and clear information! Thank you for sharing your positive experience with us.
All of my questions were answered and…
All of my questions were answered and problems were fixed while I was on the phone! Josh was extremely patient and helpful.
1 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that all your questions were answered and issues were resolved during the call. We appreciate your kind words and are grateful for your feedback!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.