This was one of the best and easiest over the phone customer service interactions I’ve ever had. The lady that I spoke to Ashly Clark was kind and very easy to understand. She didn’t send me to anyone... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'M HONESTLY VERY IMPRESSED WITH YOUR REPRESENTATIVES!! ALWAYS VERY PROFESSIONAL AND HELPFUL!! I DO BANKING WITH A FEW OTHER INSTITUTIONS ON ONE OF THEM THAT I AM A PRIVATE CLIENT AND HAVE NEVER GOTT... Se mer
Företaget har svarat
Dylanni was so patient and clear in her instructions to guide me to the help I needed. As an older person, I appreciated the confidence she gave me and never did I feel belittled. Actually, over the y... Se mer
Företaget har svarat
Buggy interface blocking me from accessing my money. Raisin's interface is buggy and I can't access the money in my account. I've tried calling and troubleshooting the entire thing and I'm hitting... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktuppgifter
New York, USA
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
ALWAYS VERY FRIENDLY & HALPFULL
10 juni 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so glad you had a great experience. Thank you for your five star review!
Svar från Raisin U.S.
We are so glad you found our service easy to use and secure.
Adding a.beneficiary
I filled out the form online and received an email the next day that my beneficiary had been added. The form was a little confusing in that a couple fields didn't explain what was wanted in the field.
9 juni 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We appreciate your feedback regarding the online form. We're glad the beneficiary was added promptly. We will review the form fields to improve clarity for future users.
Always nice to have a transaction go…
Always nice to have a transaction go smoothly!
8 juni 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so glad to hear that your transaction was smooth. Thank you for your feedback!
I was able to speak to a live person…
I was able to speak to a live person and not have to wait on hold for a long period of time. The representative understood my concern and provided positive good news for future implementation.
8 juni 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so pleased to hear about your positive experience with our team and the good news shared. Thank you for your kind words!
Anastasia fixed a difficult online…
Anastasia fixed a difficult online problem. She was skilled and personable throughout the process
8 juni 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so happy to hear about your positive experience. We appreciate your kind words about Ana's skill and helpfulness. Thank you for being a valuable member of our Raisin Community!
Ashley Clark was awesome
Ashley Clark was awesome on the telephone with me and helped me very much on the mobile app.
4 juni 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so glad Ashley could assist you with the mobile app. We will be sure to share this praise with our team! Thank you for your kind words!
Agent was able to track down my bonus…
Agent was able to track down my bonus offer and inform me that processing was underway. I actually receive the bonus deposit the very next day. Raisin customer service is excellent. The banking product they offer is solid. I am pleased with their offerings and service.
27 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so glad to hear about your positive experience with our customer service and bonus deposit! We appreciate you recognizing our solid banking product and offerings. Thank you for your kind words.
Company representative provided…
Company representative provided excellent service and handled my request quickly and professionally.
1 juni 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so happy to hear our representative provided excellent, quick, and professional service. We appreciate your kind words.
Kimberly was amazing
Kimberly was amazing. I had an issue that I didn't think would get resolved in my favor and she resolved it within a few minutes.
28 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're so happy to hear that Kimberly provided such excellent and quick assistance. Thank you for sharing your positive experience!
Very responsive and helpful with issues.
Very responsive and helpful with issues.
27 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are happy to hear we could help. Thank you for your kind words!
Great customer service
I felt confident that Raisin provided appropriate safety procedures. I was provided very clear instructions in response to my questions.
26 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're so glad to hear you felt confident in our safety procedures and received clear instructions. Thank you for your kind words!
Svar från Raisin U.S.
We're happy to hear that you enjoyed your experience. We appreciate your kind words!
My question regarding beneficiary…
My question regarding beneficiary assignment was answered. I would have liked the ability to name a contingent or secondary beneficiary, rather than only the choice to (1) name a 100% POD beneficiary (with no contingent beneficiary) or (2) assign a 50-50 split to beneficiaries.
21 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We appreciate you sharing your feedback regarding beneficiary designation. We understand your desire for more flexible options, such as naming contingent beneficiaries, and we will certainly consider this for future improvements.
Great Experience
Creating an account was easy…any questions I had were addressed quickly and the communication was clear and concise. Really happy with my experience and investment into Raisin.
26 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're so happy to hear you had such a positive experience with us and are pleased with your investment! Thank you for your kind words.
Fast comprehensive answer to my emailed…
Fast comprehensive answer to my emailed question
22 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're glad we could provide a fast, comprehensive answer to your question. Thank you!
The staff was very courteous and…
The staff was very courteous and efficient and knowledgeable. Had my answer in a heartbeat.
19 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're so glad our team provided you with such efficient and knowledgeable service. Thank you for your kind words!
Great Company for the People who have a lot of Cash Savings
The website, the interest rates, and the services are all great. I have been their depositor since February 2022 when it was operated under the name of SaveBetter.com. I already decided to be their forever customer until the day I stop breathing because this company saves me a lot of time and makes my life much easier. If you want to learn more about my past experience, please read my previous reviews.
21 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so happy to hear that our website, interest rates, and services have met your expectations. We truly appreciate your loyalty since 2022 and are glad we can save you time and make your life easier. Thank you for being a valued customer!
Thank you for having Alistair Wood
Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how to move about your platform with a bit more comfort. I am new to saving or making any kind of interest and it has been a fun and scary ride... Thank you for showing me how to generate a decent gain without stock market gimmicks. You are making it possible for everyone to learn and grow. Thank you again, Marty
13 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so happy to hear that our team was able to share valuable knowledge with you. It is wonderful to know that you found the session helpful in navigating our platform and learning about generating gains. We appreciate your kind words and thank you for your feedback.
It was fine they were very friendly and…
It was fine they were very friendly and had good info
13 maj 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We appreciate your kind words. We're glad you found our team friendly and informative!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.