Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially si... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rayvnn(Raisin support) She was professional,sweet and answered 3 questions in a clear understandable manner that helped me make my decisions in a timely manner. She should be a trainer for your sup... Se mer
The associate was Pleasant and clarified the situation. My email said my CD was set to renew. Upon inspection of my account and I could only find it in the historic section, my CD was placed by Hano... Se mer
Företaget har svarat
I have been dealing with Raisin for years now. I like the fact that you can actually call them and find someone to talk to. They are always been patient and helpful to me as a customer. I feel comfort... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktuppgifter
New York, USA
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,5
Utmärkt
975 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rayvnn(Raisin support)
Rayvnn(Raisin support)
She was professional,sweet and answered 3 questions in a clear understandable manner that helped me make my decisions in a timely manner. She should be a trainer for your support staff.
9 juli 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Raisin U.S.
Thank you so much for the great review! We pride ourselves on having a knowledgeable team, and we're thrilled to hear you had such a positive experience.
Eric was very patient and professional
Eric was very patient and professional. He helped us change personal information very quickly. He is a very pleasant employee!
9 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so pleased to hear that Eric was patient and professional in helping you with your personal information. It's wonderful to know that you had such a pleasant experience.
Svar från Raisin U.S.
Thank you so much for your kind words!
Ethan was VERY personable
Ethan was VERY personable! He was able to address my concerns quickly and even gave me a good laugh.
8 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so happy to hear that Ethan was personable and addressed your concerns quickly. It's wonderful to know he could also bring a laugh to your day! Thank you for sharing your feedback with us!
I have been dealing with Raisin for…
I have been dealing with Raisin for years now. I like the fact that you can actually call them and find someone to talk to. They are always been patient and helpful to me as a customer. I feel comfortable and trust them. They are very professional. 🙏For your cooperation and service.
8 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so pleased to hear about your positive experience with us over the years. It's wonderful to know that you feel comfortable and trust our team, and that our professionalism and helpfulness have made a difference. Thank you for your kind words!
Svar från Raisin U.S.
We're so glad you appreciated our quick service and straightforward approach. Thank you for your wonderful feedback!
Wording In email was incorrect
The associate was
Pleasant and clarified the situation.
My email said my CD was set to renew. Upon inspection of my account and I could only find it in the historic section, my CD was placed by Hanover bank in my cash account. Had I not looked I would not have known my CD was not renewed The email from Raisin should have stated that so it would alert me to money being in my cash account.
8 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We appreciate you sharing your experience and highlighting the situation with your CD renewal. We understand your concern about the funds being moved to your cash account without clearer notification. Your feedback is valuable, and we are reviewing our communication processes to ensure our emails provide more explicit details regarding account changes. We are committed to improving our alerts to prevent similar situations for our customers.
Svar från Raisin U.S.
We're so glad to hear that you had such a positive and productive experience with us! We truly appreciate your kind words.
Dylhanni H was absolutely a pleasure to…
Dylhanni H was absolutely a pleasure to work with!! I love raisin! Extremely convenient and the customer service is unmatched!! HIGHY recommend! Thanks so much again!!
7 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience with Dylanni. It's fantastic to know that you found our service extremely convenient and our customer support unmatched. We truly appreciate your high recommendation!
Wendy
Wendy. She is very professional and has the patience of a saint...
7 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're delighted to hear such wonderful feedback about Wendy's professionalism and patience. We truly appreciate your kind words.
Customer service is great at Raisin
Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially signed up with Raisin and again today to help with updating a linked external account.
7 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're delighted to hear about your positive experience with Jack. It's wonderful to know that our team provided helpful and friendly assistance during your initial sign-up and with your account update. Thank you for sharing your kind words!
Prompt reply and answered my question…
Prompt reply and answered my question thoroughly
7 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're glad we could provide a prompt and thorough answer to your question. Thank you for your kind feedback!
Very straightforward service and easy…
Very straightforward service and easy to operate app.
3 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're delighted to hear you found our service straightforward and the app easy to operate. We appreciate your positive feedback!
The customer service team is friendly…
The customer service team is friendly and knowledgeable.
1 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're so glad our team provided you with a great experience. We appreciate your kind words!
Svar från Raisin U.S.
We are glad to hear you found our product easy to use and secure. We appreciate your feedback.
Eric was very professional and…
Eric was very professional and expressed a desire to resolve my problem. Hopefully, he did do so.
6 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that Eric was professional and dedicated to resolving your issue. We hope everything was successfully addressed.
Jack O'C's precise vocabulary and…
Jack O'C's precise vocabulary and beautiful Irish accent both inspire my confidence in the Raisin platform.
6 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're so glad to hear that Jack's clear communication inspires your confidence in our platform. Thank you for your wonderful feedback!
Wendy impressed me with her care for the customer
Wendy impressed me with her professionalism, knowledge and explanation of details related to my questions.
She took care of my issues very efficiently.
Thank you, Wendy.
2 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so pleased to hear about your positive experience and that we could efficiently resolve your concerns. Thank you for sharing your kind words about Wendy!
Kim was very professional and…
Kim was very professional and personable. She helped me with exactly what I needed.
2 juli 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We are so glad to hear that Kim was able to provide you with such professional and helpful service. We appreciate your kind words!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.