Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... Se mer
Företaget har svarat
Honestly, it was the thorough and thoughtful responses of Dylanni Ashlin Hawks that made all the difference. Ms. Hawks was knowledgeable, patient, and clearly explained her responses.
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was... Se mer
Företaget har svarat
Wait time was not too long. I needed help understanding how to do a number of activities on my account. Everything was accomplished while interacting with the CSR and I was given directions on how t... Se mer
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
New York, USA
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
She immediately knew exactly what I was asking and helped me resolve my issue. She was professional, efficient and effective, and quite friendly. 10 out of 10!
The Raisin customer service representative who attended my phone call was very well-informed, patient and knowledgeable. He made contacting Raisin a pleasant and productive experience. All of my questions were patiently answered. If I could, I would request this particular Raisin representative whenever I need help with something related to the platform.
Related to the Raisin "experience," I appreciate the improvements made to the website and the ease of the banking process over the last year or so.
I would highly recommend Raisin to anyone seeking the most competitive rates in high yield savings accounts and certificates of deposit.
Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. I’ve talked to in a while. Thank you so much. I have grown to trust you guys with my money and advice and I genuinely appreciate it.
I actually have recommended you guys to a couple of my friends finances personally is not what too many people will share with each other other thank you again
The agent who helped me with patience and kindness as I am elderly and not at all computer savey.
Wait time was not too long.
I needed help understanding how to do a number of activities on my account. Everything was accomplished while interacting with the CSR and I was given directions on how to accomplish future activities.
Wendy understood my question about FDIC insurance and provided me with helpful information. She was also professional, courteous and friendly.
Dylanni was extremely competent and polite. She handled my questions promptly and professionally. Thank you!
There was no wait to speak with a human customer service agent. The agent was very informative, helpful and friendly. All my questions were answered.
I have really appreciated the understanding of my concerns with great consideration, thanks so much.
The agent was very knowledgeable, courteous, respectful, and helpful. My problem was resolved quickly and smoothly.
I had a little trouble navigating the website. The raisin representative was very helpful in helping me complete my deposit
We had questions regarding funds transitioning into new vehicle. Corbin had all info right at his fingertips … greatly appreciated.
Wendy was knowledgeable, helpful and it was easy to understand her.
I called to sort out a "gut feeling" that I may have entered incorrect information regarding recently added beneficiaries the day before. The wait time was maybe 1-2 minutes. The Customer Service Rep opened up my profile and confirmed that gut feeling. The changes were made immediately. This was a no stress experience made possible by the kind and respectful approach of Jack O'C.
Honestly, it was the thorough and thoughtful responses of Dylanni Ashlin Hawks that made all the difference. Ms. Hawks was knowledgeable, patient, and clearly explained her responses.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.