Fantastic customer service - Sara was amazing. Very knowledgeable and offered great advice. Easy to choose my items and to pay for purchase. Rapid delivery and my radiator was very well packaged/pro... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering from Radiator World was so easy. After searching so many websites their electric bathroom towel rails were easily the best price. I did my homework and the company came up with a good rati... Se mer
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Do not use this company. Appalling service. Faceless "Computer says no" customer service. Just parrots same line as Im sure they will to this review. We ordered £900 worth of radiator equipment for ou... Se mer
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Best customer service EVER! - Returning customer due to the care & personal, engaging nature of Sarah.…. En-suite renovated July 2024 purchased Reina Mina heated towel rail. Main bathroom renovation... Se mer
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Företagsinformation
- Elementbutik
- Försäljare av badrumsartiklar
- Dekoration- och inredningsbutik
- Leverantör av värmesystem
- Uppvärmningstjänster
Skrivet av företaget
Established for over 12 years, Radiator World is the most reputed and long established "online heating" company in the UK. We supply only the leading heating brands in the market, that are handpicked by our elite team ensuring we offer the most diverse, highest quality and pioneering heating products. Whether you are seeking a designer statement piece, a smart electric radiator, an economic heated towel rail or a bespoke coloured luxury product for your home or project please visit our website! Our expert and professionally trained team are the best in the industry. Our core values and culture is we believe in "humanism over automation" - so where our competitors no longer answer the phone and only accept live/bot chats or email enquiries - our team are waiting at the end of the phone to have a good "old fashioned" conversation to determine all your buying needs, requirements and skilfully assist you in selecting the best and most suitable products for your home and project and to budget! Please take the time to read our superb reviews which reflect everything our business and stands for - the best service having perfect it for almost 12 years - we know we can service our valued customers as repeat and referred business is what keeps any business "in business". Thank you and we hope you choose our company and team.
Kontaktuppgifter
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 15 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you Sarah and team
Thank you Sarah and team. We were delighted with our radiator which is performing beautifully in our shower room. No more wet towels! Great price and super swift delivery. Highly recommend.
3 april 2025
Omdöme utan inbjudan
Svar från Radiator World
Dear Cherry,
Thank you so much for your kind words! We're thrilled to hear that you're loving your new radiator — especially that it's keeping those towels dry and toasty in the shower room!
It’s always a pleasure to know our products are making a real difference in our customers' homes. We’re also so glad you were happy with the price and delivery speed — we work hard to make the whole experience as smooth and satisfying as possible.
Sarah and the whole team really appreciate the shoutout — it means a lot. Thanks again for the recommendation!
Warm wishes,
Customer Experience Team
Absolutely brilliant service again
Absolutely brilliant service again - two beautiful radiators delivered within 24 hours of ordering. Fantastic - thank I you so much.
19 mars 2025
Svar från Radiator World
Dear THUT,
Thank you so much for your fantastic review! 😊 We're thrilled to hear you're happy with your beautiful new radiators and our speedy service, again!
Enjoy the warmth, and let us know if you ever need anything else!
Thank you for your continuous support!
Customer Experience Team
This is my third order with Radiator…
This is my third order with Radiator world - product quality is great and all my orders were dispatched very quickly. Could not be happier with my experience =)
1 mars 2025
Omdöme utan inbjudan
Svar från Radiator World
Dear Maria,
Thank you for your fantastic review! We're thrilled to hear that you've placed your third order with Radiator World and that you're happy with both the product quality and our speedy dispatch. Your kind words mean a lot to us, and we truly appreciate your continued support.
If you ever need anything, we're always here to help. Looking forward to serving you again in the future!
Best regards,
Customer Experience team
Svar från Radiator World
Dear Mrs C,
Thank you for your great review! 😊
We're thrilled to hear you were happy with the fast delivery and our product. Enjoy your new radiator!
Customer Experience Team
My new radiator is fabulous
My new radiator is fabulous. So pleased with it. Less good experience with delivery but that was not the fault of Radiator World. Will definitely be ordering from them again.
19 mars 2025
Svar från Radiator World
Dear Sally,
Thank you for your fantastic review! 😊 We're so glad to hear you're loving your new radiator.
Sorry to hear about the delivery issues, but we really appreciate your understanding. We look forward to serving you again in the future!
Customer Experience Team
Absolutely fab service for the second…
Absolutely fab service for the second time delivery could be a bit better but that ain’t on radiator world delivery guy rang the bell waited a few seconds & left didn’t give us chance to reply to the bell but rest of service 5 star
12 mars 2025
Svar från Radiator World
Dear Sheila,
Thank you for your fantastic 5-star review! We're delighted to hear that you've had a great experience with us for the second time.
We appreciate your feedback regarding the delivery, and we're sorry for any inconvenience caused. We'll be sure to pass this along to our delivery partners to help improve the experience.
If there's anything else we can do for you, please don't hesitate to reach out.
We look forward to serving you again!
Customer Experience Team
Quality Distributor
Very good price, rapid delivery and the product was well packaged so no damage in transit
27 februari 2025
Svar från Radiator World
Dear Bob,
Thank you so much for your wonderful feedback! We're thrilled to hear that you were happy with the price, delivery, and packaging.
We always aim to provide the best service, and your review truly means a lot to us.
We look forward to serving you again soon!
Customer Experience Team
Delivered quickly
Delivered quickly, excellent radiator at a great price, recommended!
28 februari 2025
Svar från Radiator World
Dear David,
Thank you so much for your fantastic review! We're thrilled to hear you're happy with the radiator, its price, and our speedy delivery.
Your recommendation means a lot to us. If you need anything else, please don’t hesitate to reach out.
Enjoy your new radiator! 😊
Customer Experience Team
Wide choice
Wide choice, efficient, quick, good value. Website a bit jumpy, needs tweaking.
28 februari 2025
Svar från Radiator World
Dear Colin,
Thank you for your feedback and your 5-star review! 😊 We're glad to hear you appreciated our wide choice, efficiency, and value.
We also really appreciate you highlighting the issue with our website. We've passed your comments on to our web team, and they're working on it.
Thanks for bringing this to our attention and helping us improve! If you need anything else, just let us know.
Customer Experience Team
Svar från Radiator World
Dear Anthony,
Thank you for your wonderful review! 😊 We're so glad to hear that your order arrived promptly, was well packaged, and that the installation was a breeze.
It's great to know everything is working smoothly. If you need anything else, feel free to reach out. Thanks for choosing us!
Customer Experience Team
Lovely radiator which arrived on time.
27 februari 2025
Svar från Radiator World
Dear Sue,
Thank you for taking the time to leave your thoughtful review!
We strive to have ever order to our customers delivered on time, if not before so we are so glad that you have experienced this!
Thank you for choosing Radiator World and we hope that you continue to love your radiator.
Thank you again,
Customer Experience Team
Svar från Radiator World
Dear Linda,
Thank you for taking the time to leave such a kind, and thoughtful review. We are super pleased to hear that you found our staff to be helpful during your purchasing process and that you love your end product!
Thank you for choosing Radiator World and your continued support Linda!
Customer Experience Team
Very happy with the radiator
Very happy with the radiator - good price. And fast, easy delivery
12 februari 2025
Svar från Radiator World
Dear Garfield,
Thank you for your fantastic review! 😊
We're thrilled to hear you're happy with your radiator and that the price and delivery met your expectations.
If you ever need anything else, we're here to help. Enjoy your new radiator!
Customer Experience Team
Electric Panel Heater
Well packaged arrived on time and safe. Heater works great with easy to use controls.
One thing that was annoying was the tapering gap between the end profile and the first vertical slat. I remedied this myself.
4 februari 2025
Svar från Radiator World
Dear Jeffrey,
Thank you for your review! We're glad to hear that your heater arrived safely and that you're happy with its performance and controls.
We appreciate your feedback regarding the gap and apologise for any inconvenience this caused. It's great to hear you were able to find a solution, but if you ever need any assistance, please don't hesitate to reach out.
Thanks again for your support!
Customer Experience Team
Svar från Radiator World
Dear David,
Thank you so much for your wonderful review! We're delighted to hear that you're happy with your stylish heater and our delivery service. Your kind words mean a lot to us!
If you ever need anything in the future, we're always here to help. Stay warm and enjoy your heater!
Customer Experience Team
Never had a problem using this company
Never had a problem using this company. They deliver very quickly and also package their products up extremely well.
12 februari 2025
Svar från Radiator World
Dear Neil,
Thank you so much for your fantastic review! 😊
We're thrilled to hear that you're happy with our fast delivery and careful packaging.
Your support means the world to us, and we look forward to serving you again soon!
Customer Experience Team
Order placed for infrared heater late…
Order placed for infrared heater late November. Sarah able to respond to last-minute questions to my satisfaction. The radiator arrived well packaged and was easy to assemble with the casters, so easy to move, as required. Pleased with my purchase.
26 november 2024
Omdöme utan inbjudan
Svar från Radiator World
Dear Steph,
Thank you for your review! We're glad Sarah could assist with your last-minute questions and that your infrared heater arrived safely.
It's great to hear that assembly was straightforward and that you're happy with your purchase. Enjoy the warmth! 😊
Customer Experience Team
Radiator arrived on time no fuss well…
Radiator arrived on time no fuss well packaged looks great and of course no issues with the heat once it was installed and bled.
easy to purchase would defiantly buy again.
5 februari 2025
Svar från Radiator World
Dear Ian,
Thank you for your fantastic review! We're glad to hear your radiator arrived on time, well-packaged, and is working perfectly.
It’s great to know the purchasing process was easy for you. We’d be happy to have you as a customer again in the future!😊
Customer Experience Team
Very good service and delivery on time
10 februari 2025
Svar från Radiator World
Dear Zhenzi,
Thank you for your kind review! We're delighted to hear that you were happy with our service and timely delivery.
Your support is truly appreciated, and we look forward to serving you again in the future!
Customer Experience Team
Very pleased
Very pleased with the Rad/Price/Speed of delivery.
Easy to install & looks good.
4 februari 2025
Svar från Radiator World
Dear Colin,
Thank you for your fantastic review!
We're thrilled to hear you’re happy with the price, speed, and how easy the installation was. Enjoy your purchase, and let us know if you ever need anything! 😊
Customer Experience Team
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