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Radiator Valves 4u is the UK’s leading online specialist for high-quality radiator valves, pipe shrouds, and heating accessories. Operating from our Kiln Road base in Portsmouth since 2002, we provide homeowners, interior designers, and trade plumbers with the perfect finishing touches to complete any radiator installation or upgrade. As a dedicated radiator valve specialist, we stock an unrivalled selection of styles, configurations, and finishes to suit every type of heating system. Whether you are looking to buy energy-efficient thermostatic radiator valves (TRVs) to control individual room temperatures, or simple, reliable manual radiator valves, we offer options for both modern and traditional setups. Our comprehensive catalogue includes angled, straight, and corner valves designed for seamless connection to your radiator peipework. We pride ourselves on offering a vast palette of premium finishes to perfectly match your radiators. Ranging from classic chrome and traditional brass to contemporary anthracite, matt black, satin nickel, and luxury antiqued copper. To ensure a flawless, professional finish, we also supply matching pipe sleeves, floor plates, wall stays, and luxury heating accessories with fast, dependable UK delivery. View our complete collection of premium heating controls online at www.radiatorvalves4u.co.uk, or call our Portsmouth-based experts on 02394 216 216 for friendly, technical advice on matching the right valve size and style to your radiators. We will always respond to any reviews within our 24 hour service level agreement. For our full catalogue of radiators see Radiators 4u, for Cast Iron Radiators see Cast Iron Radiators 4u, for Column Radiators see Column Radiators 4u.
Unit 4, Victory Trading Estate, Kiln Road , PO3 5LP, Portsmouth, Storbritannien
4,5
14 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Svar från Radiator Valves 4u
Thank you for your review Michaela. We're delighted to hear that you found the ordering process easy and quick.
We work hard to make purchasing from us as straightforward as possible, so it's great to know that this was reflected in your experience. We appreciate your support and look forward to serving you again in the future.
Kind regards, Taya, Radiatorvalves4u
Good service. Next day delivery, product look good quality really pleased. Would highly recommend.
Svar från Radiator Valves 4u
Thank you Jennifer for leaving us a review. We're delighted to hear that you were pleased with our service, next day delivery and the quality of your thermostatic radiator valve.
We work hard to provide high quality radiator valves with fast and reliable delivery. It's great to know that everything met your expectations.
Thank you for your recommendation and we look forward to helping you again with your future radiator valve and heating control requirements.
Kind regards, Wayne, Radiatorvalves4u
Svar från Radiator Valves 4u
Thank you Gordon for your continued custom and for taking the time to leave another review. We're delighted to hear that you found our website easy to use and navigate.
We truly appreciate your repeat business and look forward to helping you again with all your radiator valve and heating accessory requirements in the future.
Kind regards, Wayne, Radiatorsvalves4u
Ordered some valves and they sent out the wrong item - not ideal but no problem, accidents happen, and the customer service to deal with this was exemplary. Contaced customer services and the correct valves were couriered out the same day, meaning I didn't have to cancel my plumber. Wouldn't hesitate to order from them again.
Svar från Radiator Valves 4u
Hi Jennifer, thank you for the great review I am sorry to hear there was an error with your order, but great to hear our team dealt with it in a fast and helpful manner.
Thank you again for the 5 stars
I bought a set of valves for a renovation project. Was pleased get a bulk discount, even though it was only a handful. All arrived promptly, with timely updates. Got fitted, so far so good!
Svar från Radiator Valves 4u
Thank you so much for the 5 star review ! So glad to hear you are happy with our product and service
Kindest Regards The After Sales Team
Great product and a great service. Ordered radiator valves it charged me £10 for delivery. I live rurally and find it difficult to get some deliveries. I got a further email asking for another £7 for delivery, which I thought to be very reasonable. 2 days later the valves arrived. Excellent!
Svar från Radiator Valves 4u
Thank you for your review, we appreciate you taking the time! Please let us know if you need anything else!
Great quality items with prompt delivery. Competitive pricing. Had to return a valve and some sleeves as they needed to be swapped out for others. No-fuss returns and prompt refund. Recommended.
Svar från Radiator Valves 4u
Hi,
Thanks for your review! We're glad you're happy with our service. Please do let us know if you have any questions.
Kind regards,
Aftersales
Quality valves at great prices (best I could find online)
Ordered valves and pipe covers. The valves are finished to a very high standard, very pleased with them.
Delivery was a bit late but luckily I didn't need the valves straight away.
This company has gone over and beyond. They are so good. We placed an order over the weekend by Monday we realised our mistake & rang them not only they are so quick picking up the phone. The receptionist put me through to sales team, with no hesitation they cancelled the order replaced with new order and the price difference was put in our account immediately. Why would you go anywhere else!! a massive thank you & a very well done to all of you for a great customer servicev& a can do attitude. Zore Jahedi
Ordered radiator feet and turned up very quickly, good price as well with delivery included. Would use again.
Ordered valves on next day delivery and received them as expected. Reliable customer service
Great prices but that’s about it when it comes to this company.
Ordered some valves and was happy until two of them developed a fault.
The first representative that I spoke to was happy to assist and seek a resolution, but she was unexpectedly taken sick and the supervisor (according to the websites claims) the highest ranking in customer service took over the case.
Clearly doesn’t have an ounce of empathy in her veins and after weeks of chasing said I had over turned the valves and that’s why they were broken.
There was no discussion of replacement or fix from this woman until I advised her that this was what needed to be done.
Then she told me that I had to pay to send them back to be looked at. Again I had to advise her that this was incorrect.
Obviously annoyed with me telling her what she would already know she then passed me back to the original agent to advise a collection was arranged.
The valves were collected and returned without so much as an acknowledgement.
Terrible service and hope people reading this think twice about dealing with this company.
RUDE, ABRUPT AND IN THE WRONG PROFESSION! Do the retail world a favour and go and become a prison officer, you’d be well suited in that role.
UPDATE
The valves have been checked by a professional gas fitter and deemed useless. Essentially they shut down the radiator due to a faulty thermostat. So I’m now £250 out of pocket. The joke is they said they were checking them when I purchased them and sent them a week later because they were performing checks. Incidentally they collect feedback are rated 5* on Feefo. I’ve reported them to Feefo for selective customer reviews, I wonder why?
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