Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love the radiator my only negative point i have was i ordered the dark grey, they sent me dark grey stands for the feet and white at the bottom which looks abit of an eye sore. Just dont get why y... Se mer
Företaget har svarat
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels i... Se mer
Företaget har svarat
Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av värmesystem
- Försäljare av badrumsartiklar
- Byggnadsmaterial
- Uppvärmningstjänster
- Heminredningsbutik
- Elementbutik
Om Stelrad Ltd
Skrivet av företaget
Thank you for leaving a review
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
contact us SHOP NOW
Bringing radiator style into UK homes
Skrivet av företaget
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Kontaktuppgifter
Marriott Road, S64 8BN, Mexborough, Storbritannien
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Utmärkt
4 tn omdömen
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Good quality product perfect size to…
Good quality product perfect size to fit the radiators
5 april 2026
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Disappointing delivery
I found the order confusing as I had chosen a special colour. It said approx 2 weeks but it offered a delivery date I couldn’t get past this page without booking a date, so I assumed they must have some in stock. I cannot comment on the product as of yet not installed but I was very disappointed with the delivery company as after phone calls etc. I got a delivery date then a text to say the item hadn’t arrived in time so I had to wait another week… then on delivery day a message they were running 2 hours late but if I had already received my goods ignore the message! How many wasted hours waiting for a delivery. It was about 4 weeks before radiator arrived.
14 mars 2026
Svar från Stelrad Ltd
Good morning, I’m sorry for the confusion regarding the website information; I've passed this to our marketing team for review. Because these items are made-to-order, the standard lead time is 14 working days. Your delivery was unfortunately delayed due to a sorting error at the courier, which resulted in the goods being loaded onto the wrong vehicle. I understand AIT kept in contact to make you aware of the delays they were facing. I can only apologise for the inconvenience caused. Kind regards Stacey
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Good product
The product arrived as planned and undamaged. The radiator and TRV now installed and works well. No problems.
3 april 2026
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Excellent quality and appearance…
Excellent quality and appearance radiators
Good value
Good service
3 april 2026
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Great service but poor packing control
Great service but poor packing control. Radiator sides were sent missing the 'C' clips.
However, replacement clips were posted immediately.
30 mars 2026
Svar från Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
I love the radiator my only negative…
I love the radiator my only negative point i have was i ordered the dark grey, they sent me dark grey stands for the feet and white at the bottom which looks abit of an eye sore. Just dont get why you would send all grey then white at the bottom.
23 mars 2026
Svar från Stelrad Ltd
Hi thank you for your review. I have passed the feedback on. Kind regards Stacey
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Everything from start to finish the…
Everything from start to finish the ordering process was straightforward right through to the delivery.
10 mars 2026
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
As you would expect from the…
As you would expect from the manufactures, great quality recieved un-damaged and a good price. Would thoroughly recommend going straight to Stelrad 👍
26 februari 2026
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Your courier service failed to deliver…
Your courier service failed to deliver the following day, as paid for the following day delivery.
I acknowledge that this fee was reimbursed, however I had to cancel the fitter who was going to fix the radiator and rearrange this for a week after the original date due to the late delivery, which caused a fair bit of disruption.
31 mars 2026
Svar från Stelrad Ltd
I’m very sorry that the courier missed the next-day window. I realize this has caused a frustrating knock-on effect for your project schedule. I can see the refund for this service has cleared. Thanks Amy
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Ordered some Clips for compact side…
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels in place just as well
9 mars 2026
Svar från Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Ordered online with minimal fuss and…
Ordered online with minimal fuss and delivered without any problems. Good price going direct, only use stelrad radiators now
8 mars 2026
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Top all-round service
Excellent product. Great communication. Prompt delivery. Friendly delivery person.
25 mars 2026
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Easy to purchase the accessories I…
Easy to purchase the accessories I needed as the photos were high resolution and easy to match. Arrived quickly with great communication. Thanks
28 mars 2026
Svar från Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
delivered swifty as ordered
28 mars 2026
Svar från Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.