When we started shopping around for racking for an outbuilding, we were very sceptical about companies offering units with 3.5mm MDF shelving. Err, hello? That's way too puny. Fortunately, Racking Sol... Se mer
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An excellent experience! I ordered 2 large racks plus extra shelving. Everything was delivered on time, the racking was packed well and the products are of high quality. Great communication too, a... Se mer
Fast dispatch - order received within 72hrs. (relatively) easy to assemble - a pair of pliers is essential. Strong and sturdy product that fits perfectly into my new shed. Would definitely buy ag... Se mer
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Delivery was very good and fast. Great to see minimal packaging. Once assembled racking is good and fit for purpose, but assembly was not as easy as it could have been due to the method of engaging th... Se mer
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Företagsinformation
Skrivet av företaget
Supplying shelving and racking systems for garages, warehouses, offices, workshops, to chrome wire shelving for the home to commercial kitchens and home storage furniture ideal for a range of uses. We supply the best high quality racking at unbeatable competitive prices!!! We offer a storage solution for every requirement. Our friendly and knowledgeable team are on hand to provide advice on our huge range of products and to work on bespoke projects such as pallet racking quotes and installations. Contact us for a free no obligation quote or shop online today.
Racking Solutions
Skrivet av företaget
- Our company motto is Quality, Service & Price
- We Pride Ourselves on Providing Our Customers With The Best Quality, Service & Price on Our Range of Racking & Storage Solutions. Our Family run business puts you, our customer at the heart of everything we do. We offer a no quibble 5 year guarantee on everything we sell. Unlike so many of our competitors, our products are built to last and stand the test of time. You won't find like for like quality on sale at a cheaper price and that is a promise! Delivery is 1-2 working days to mainland UK and 2-5 working day delivery to Europe as standard. We`re here to help from early morning until late at night. So, give us a call to discuss any requirements or help that you may need in choosing from our vast range of great Racking Solutions on 01977 555007
Kontaktuppgifter
Unit 19 Normanton Industrial Estate, WF6 1QT, Normanton, Storbritannien
- 01977 555007
- sales@rackingsolutions.co.uk
- rackingsolutions.co.uk
4,7
Utmärkt
9 tn omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Racking Solutions
Thank you for your review!
We’re glad to hear you were happy with the speed of service. We appreciate your support and hope to assist you again soon. Regards Racking Solutions
Well made
Well made, easy to assemble even single handed. Really pleased I chose this racking.
9 april 2026
Svar från Racking Solutions
Thank you for your feedback. We’re delighted to hear that you found the racking well made and easy to assemble, even on your own—that’s exactly what we aim for. It’s great to know you’re pleased with your choice.
We really appreciate your support and hope to see you again in the future! Regards Racking Solutions.
Ordered and shipped promptly
Ordered and shipped promptly. Well made shelving units which have transformed the storage in my shed. Easy to assemble. Would recommend to anyone
8 april 2026
Svar från Racking Solutions
Thank you for your great feedback!
We’re really pleased to hear that your order was shipped promptly and that the shelving units have made such a positive difference to your shed storage. It’s also great to know you found them easy to assemble.
We appreciate your recommendation and hope to assist you again in the future! Regards Racking Solutions.
Great racking! Super quality and easy to put together.
When we started shopping around for racking for an outbuilding, we were very sceptical about companies offering units with 3.5mm MDF shelving. Err, hello? That's way too puny. Fortunately, Racking Solutions 400kg UDL system has half-inch chipboard and centre support struts, which many of the others don't offer. That was enough to get us to order, and we're really pleased with the result, easy to put together (rubber mallet required) and very, very sturdy!
7 april 2026
Svar från Racking Solutions
Thank you for your detailed and thoughtful review!
We’re delighted to hear that our Racking Solutions 400kg UDL system met your expectations. We understand your initial concerns about shelving thickness, so it’s fantastic to know that the half-inch chipboard and centre support struts provided the strength and reliability you were looking for.
It’s also great to hear that you found the unit easy to assemble and impressively sturdy. Your tip about using a rubber mallet is sure to be helpful for others considering the product.
We truly appreciate your support and are thrilled that you’re pleased with your purchase. If you need anything further, we’ll be happy to assist you in the future. Regards Racking Solutions.
Your sub contractors you use for…
Your sub contractors you use for delivery failed to deliver my items on time, stated I had received items by name ,a lie, made numerous excuses for not delivering, gave different dates and times. I cancelled my order with yourselves and requested a full refund,same day a delivery driver turned up with two small boxes not even full order. I had work that needed to be completed on time and as a result of your sub contractors this gig not happen. I was not offered any compensation by yourselves.
7 april 2026
Svar från Racking Solutions
We’re very sorry to hear about your experience and understand how frustrating this situation must have been, especially with time-sensitive work affected.
Unfortunately, the delays and incorrect delivery updates you experienced were caused by our delivery partner, DHL. While we rely on them to complete deliveries, these issues were outside of our direct control. That said, we fully appreciate the impact this had on you.
As soon as we received your notification regarding the continued delays, we acted promptly to cancel your order and issued a full refund the same day, as confirmed in our email communication. We also did our best throughout to keep you updated with the latest information available to us from the courier.
We sincerely regret that this situation occurred and that it affected your project. Your feedback is important, and we will continue to raise such issues with our delivery partners to help improve service going forward. Regards Racking Solutions.
Excellent product which looks really…
Excellent product which looks really professional. After a few minutes with the instructions our shelving was pretty easy to assemble.
7 april 2026
Svar från Racking Solutions
Thank you for your excellent review!
We're delighted to hear that you’re pleased with the professional look of the product and found the shelving easy to assemble after reviewing the instructions. It’s great to know that both the quality and usability met your expectations.
We truly appreciate your feedback and support, and we hope to see you again in the future.Regards Racking Solutions.
Svar från Racking Solutions
Thank you for your wonderful feedback!
We're delighted to hear that you found the unit strong, easy to assemble, and that the delivery was fast and efficient. It's always rewarding to know our products and service meet your expectations.
We truly appreciate your support. Regards Racking Solutions.
They have given the space I needed and…
They have given the space I needed and were easy to assemble
30 mars 2026
Svar från Racking Solutions
Thank you for your feedback! We’re really pleased to hear the product has provided the extra space you needed and was easy to assemble. We really appreciate your support. Regards Racking Solutions.
Svar från Racking Solutions
Thank you for taking the time to leave your feedback. We’re sorry to hear that the product did not meet your expectations in terms of strength. We do aim to accurately describe our products, and we appreciate you highlighting your concerns.
This item is actually one of our most popular products, and your comments are important to us and will be shared with our team for review. We’re sorry for any disappointment caused and appreciate your honest feedback. Regards Racking Solutions.
The item has not yet been delivered.
The courier said the item was damaged and couldn't be delivered.
I called the office the day before yesterday, and they said they'd contact the courier and get back to me, but I haven't heard anything yet.
7 april 2026
Svar från Racking Solutions
Thank you for bringing this to our attention.
We’re sorry to hear that the courier reported your item as damaged and was unable to deliver it. We understand how frustrating this situation must be. Following your enquiry, I have checked with my colleagues, and unfortunately, none of us have any record or update regarding this issue.
If you could please contact the office again, we will be more than happy to assist you further. Once we have the relevant details, we will liaise with the courier promptly to resolve the matter and keep you informed.
We appreciate your patience and look forward to helping you. Regards Racking solutions.
Prompt delivery and a great product.
30 mars 2026
Svar från Racking Solutions
Thank you for your kind feedback! We're really pleased to hear you were happy with the prompt delivery and the product. We truly appreciate your support and hope to help you again in the future! Regards Racking Solutions.
The racking was delivered two days…
The racking was delivered two days after ordering. It took me just under 2 hours to build, it is very sturdy and does not need securing to the wall. The only slight problem I had was with the tabs on the cross beams with a build up of paint making it difficult to fit but soon rectified it with a file. Reading other reviews regarding the MDF shelves I gave them 2 coats of sealer. I am really pleased with the racking, very good quality.
30 mars 2026
Svar från Racking Solutions
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear your racking was delivered quickly and that you found it sturdy, good quality, and straightforward to assemble.
We appreciate your comment regarding the paint build-up on the cross beam tabs. While this is not something we expect, we’re glad you were able to resolve it easily, and we’ll pass this on to our production team to review and help prevent it going forward.
It’s also great to hear how you’ve taken extra care with the MDF shelves, and we’re delighted that overall you’re very happy with the racking. Thank you again for your support and thoughtful review. it’s very much appreciated. Regards Racking Solutions.
Very Poor Service
I ordered a pallet of racking on a 1/2 day delivery. After the second day had pasted, I received a message to say it had been delivered. This was obviously not true. I called the supplier and informed it had been damaged in transit and was now out of stock. I was then told I would received my delivery the following Thursday. I called the company on Wednesday to confirm the delivery for Thursday, only to be told once again there had been a delay and I was going to receive the goods Tuesday the following week.
7 april 2026
Svar från Racking Solutions
Thank you for taking the time to share your feedback, and we are very sorry for the frustration and inconvenience you experienced with your order.
We completely understand how disappointing it must have been to order on a 1–2 day delivery service and then face multiple delays and unclear communication regarding delivery dates. This is not the level of service we aim to provide, and we sincerely apologise for the confusion and inconvenience caused.
To clarify, there were unfortunately two factors that impacted your order. Firstly, there was a transit issue involving damage, which affected the initial fulfilment. In addition to this, we also experienced delays in receiving stock into our warehouse due to wider supply chain disruptions. This has been further impacted by the current situation affecting shipping routes in the region near Iran, which has caused significant delays across multiple shipments into the UK.
That said, we fully appreciate that none of this changes the experience you had, and we are very sorry for the repeated changes to your delivery expectations. We understand how frustrating this must have been and we are actively working with our logistics partners to improve communication and reduce delays wherever possible.
We truly value your feedback and thank you for bringing this to our attention. Regards Racking Solutions.
Svar från Racking Solutions
Thank you for your excellent feedback! We're really pleased to hear you found the product easy to assemble and very strong. We truly appreciate your support. Regards Racking Solutions.
What a nightmare putting together
What a nightmare putting together! It's waste of money compared the ones I brought from another company, won't be buying from you again!
7 april 2026
Svar från Racking Solutions
Thank you for taking the time to leave your feedback.
We’re sorry to hear that you found the unit difficult to assemble and that it didn’t meet your expectations. That’s certainly not the experience we aim to provide.
That said, we do want to offer some context. We sell tens of thousands of these units a year and encounter very few issues overall. In fact, our return rate is under 0.5%, which reflects the overall quality and reliability of the product, something consistently supported by the majority of our customer reviews.
Our specification is also stronger than many comparable products on the market, using thicker chipboard and heavier-gauge steel than many competitors. Because of this, we’re a little unsure why your reviews repeatedly reference other companies’ products in comparison.
We’re also surprised that we haven’t heard from you directly regarding a return or request for support, especially if the product has been such a disappointment. Our team is always available to help resolve any issues, whether that’s guidance with assembly or arranging a return if needed.
We appreciate your feedback and would still welcome the opportunity to assist you further.
Great product at a good price
Great product at a good price, thank you for excellent service
16 mars 2026
Svar från Racking Solutions
Thank you for your kind feedback! We're really pleased to hear you’re happy with the product and found it to be great value for money. We truly appreciate your support and are glad you experienced excellent service from start to finish. Regards Racking Solutions.
I've unsubscribed from emails multiple…
I've unsubscribed from emails multiple times and I'm constantly getting spammed to leave reviews. Here is the review you are so desperate for.
11 april 2026
Svar från Racking Solutions
Thank you for taking the time to leave your feedback, and we’re really sorry for the frustration this has caused.
We’ve passed your comments on to our sales/marketing team to ensure your email preferences are fully reviewed and updated so you are not contacted again in error. That is certainly not the experience we want for our customers, and we apologise for the inconvenience.
We appreciate you bringing this to our attention, and thank you for your past custom. Regards Racking Solutions
Just the job
Delivered promptly. The racking was easy to assemble, and the resulting shelving is solid, stable and just what was required. Thank you
1 april 2026
Svar från Racking Solutions
Thank you for your lovely feedback! We're really pleased to hear your order was delivered promptly and that you found the racking easy to assemble. It’s great to know the finished shelving is solid, stable, and exactly what you needed. We truly appreciate your support and kind words! Regards Racking Solutions.
Despite a slight discrepancy between…
Despite a slight discrepancy between the web-site and delivered product (delay to updating the web-site after supplier change: Now corrected to "5mm thick MDF shelves", from 7mm). The product is as described, service good and delivery was rapid.
24 februari 2026
Svar från Racking Solutions
Thank you for your feedback and for highlighting this so clearly. We’re pleased to hear you were happy with the product, service, and rapid delivery.
We also appreciate your understanding regarding the temporary discrepancy on the website following the supplier change. As you’ve noted, this has now been corrected to reflect the updated specification of 5mm MDF shelves, and we’re sorry for any confusion this may have caused.
Thank you again for your support and for taking the time to share your experience—it’s very much appreciated. Regards Racking Solutions
Prompt delivery and good pricing
1 april 2026
Svar från Racking Solutions
Thank you for your kind feedback! We're really pleased to hear you were happy with the prompt delivery and pricing. We appreciate your support and hope to see you again in the future! Regards Racking Solutions.
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