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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I received the new QuietOn 4 after two weeks of very slow shipping. Unfortunately, they simply do not work as advertised. I tested them multiple times using recordings of light snoring, and there was... Se mer

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Betygsatt 5 av 5 stjärnor

37 years of chronic insomnia. Having those few hours not disrupted by noise is a big part of keeping mental health. And their latest earplugs are very clearly the best noise protection I've tried (an... Se mer

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Betygsatt 5 av 5 stjärnor

The earbuds are fantastic. They are small and lightweight, which makes them super comfortable, especially as a side sleeper. I can wear them all night without any pressure or discomfort. The battery l... Se mer

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Betygsatt 5 av 5 stjärnor

Ich habe eben die Quieton 3.1 Buds ausprobiert und bin hellauf begeistert. Wichtig ist es, die 20 Sekunden abzuwarten, bis sich der ANC einschaltet, und ebenso wichtig ist der richtige Aufsatz au... Se mer

Företaget har svarat

Företagsinformation

  1. Elektronikföretag

Skrivet av företaget

QuietOn Active Noise Cancelling Earbuds for Sleep – A New Era of Peaceful Sleep. QuietOn sleep earbuds have always focused on improving well-being and sleep while reducing unwanted noises such as snoring, traffic, and other disturbances. In June 2024, QuietOn Ltd ceased operations, with Soundless Ltd acquiring all its technology. After a very lengthy process of gaining access to this Trustpilot account, we are now thrilled to announce a fresh start. Today, QuietOn 4 features enhanced design for better comfort. Our goal is simple: to help you enjoy restful sleep, focus better, and travel in comfort by minimising disruptive sounds. Where to Find Us: • Available across the EU through our official website. • Worldwide through trusted partners. We value transparency and customer trust. Past reviews reflect the previous era, but we invite you to experience the new QuietOn and share your thoughts. Your satisfaction drives us forward, and we are committed to delivering exceptional products and service. Helping people sleep better is more than a technical challenge—it’s a meaningful mission.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

535 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

cost too much for no reason

cost too much for no reason, expected more. very disappointed. My husband’s snoring still wakes me up. not much better than a 5 cent earplug.

3 april 2024
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hello there, and thank you for taking the time to write your review. It is unfortunate for us to hear that you have not been entirely happy with your purchase. Please could you email our customer support and they'd he happy to help you in achieving the best performance with your device.
Best wishes, QuietOn team

Betygsatt 1 av 5 stjärnor

Word of Warning

Received these for a Xmas present - did not work well and hurt my ears so returned them immediately (at considerable cost to myself). I received an email on February 7th to say a refund had been issued and yet I am still waiting!!

30 mars 2024
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hello Meena, thank you for taking the time to write your review. Pls could you email our customer support your order details and we can check the status of your refund? Unfortunately we cannot match your name with our database and therefore I regret we won't be able to help you further at this point.
Many thanks, QuietOn team

Betygsatt 5 av 5 stjärnor

Yes!👍 And Yes with tweaking

I have worn the earbuds for a week or so and it took some tweaking to get them just right to block sound. Mainly, I had to try different sized tips to get a good fit. And my ear canals must be a little unusual because the earbuds don’t work as well when I have them in the recommended position. One thing that helped was to use a video of a guy doing some very loud snoring. Once I got the correct tips and the optimal position, I could barely hear the noise, especially when I held my phone at arm’s length. Last night, I finally slept in our bed and never heard my wonderful wife’s snores. To be able to sleep in bed again and not have her feel badly for my having to sleep in another room is worth what they cost. I’m also a side sleeper and never notice them in my ears.

April 4, 2024: I got a little frustrated because I could still hear my wife’s snoring but at a reduced level. But only when I had trouble sleeping. Kind of like a clock ticking when you’re trying to sleep and can’t. So I decided to get a box fan to help cover the rest of the noise. My first surprise was how much the earbuds reduced the sound of the fan! It went from airplane propeller noise to noise that was less than the lowest setting on the fan. Last night was the first night I tried it and slept all night. Either she didn’t snore or the fan idea works. Time will tell. I still think the earbuds are worth the cost-if only for the ability to stay in the same bedroom😁.

17 mars 2024
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi! Thank you so much for taking the time to write your wonderful review. We are glad to hear that you are enjoying our product and truly appreciate your feedback. This review will be super helpful for our other customers too.
Best wishes, QuietOn Team

Betygsatt 5 av 5 stjärnor

God kvalitet, quieton fungerer optimalt

God info om at produktet var forsinket. God introduktion til hvad man kan forvente af produktet og hvordan man anvender det. Det virker virkelig godt for mig. Min mands snorken vækker mig ikke længere. Jeg sover igennem hele natten. Jeg brugte lige et par dage på at vænne mig til at have quieton i ørerne. Nu vil jeg ikke undvære dem. Et godt produkt, God kvalitet og god opfølgning via mail. Mulighed for at returnere ila 60 dage, hvis ikke man er tilfreds. Mine klare anbefalinger til personer der har en roommate der snorker.

20 mars 2024
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hej, mange tak for at dele din brugeroplevelse med os. Vi er glade for at have dig som kunde og at se, at du nyder QuietOns og er tilfreds med den service, vi har leveret. Det gør os glade at vide, at vi er i stand til at hjælpe dig med at nå dine mål for bedre søvn. Med venlig hilsen QuietOn Team

Betygsatt 1 av 5 stjärnor

Darei zero stelle se potessi

AGGIORNAMENTO
Dopo aver scritto la recensione magicamente mi hanno scritto. Fate attenzione, la spedizione per avere il reso è a carico vostro! Ciò vuol dire spendere 50 euro per spedire in Finlandia (a meno che abitate in Finlandia, allora le spese saranno basse suppongo). Confermo 1 stella di recensione

Do una stella perché di meno non è possibile darne. Se potessi darei zero. Prezzo altissimo, 259 euro per avere degli auricolari inutili. Cercavo qualcosa che bloccasse il rumore del russare di mio marito ma questi proprio non vanno. Sul sito poi viene scritto soddisfatti o rimborsati entro 60 giorni. Peccato che non rispondano MAI alle mail (oltretutto le spese di reso sono a vostro carico). Non compratele, sono soldi buttati e comunque non vi rimborsano nemmeno sotto tortura

12 mars 2024
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Grazie per aver dedicato del tempo per scrivere la recensione. Mi dispiace tanto apprendere che questo dispositivo non funziona per te. Se sei interessato, saremo lieti di fornirti ulteriori istruzioni e aiutarti a mettere in funzione il dispositivo. Per quanto riguarda la restituzione e il rimborso, abbiamo risposto al tuo messaggio oggi e fornito le istruzioni per la spedizione del reso. Se puoi seguire le istruzioni e fornirci il numero di tracciamento, ti emetteremo sicuramente il rimborso.

Betygsatt 1 av 5 stjärnor

A note to anyone wishing to buy these

A note to anyone wishing to buy these. I just purposely let the battery run out on both buds and placed them into my ears. Absolutely no difference at all to when they are fully charged. I am absolutely 100% certain that any sort of tech on these is that they amplify the surrounding sound into your ears as you take them out of the case for 15 seconds and then that amplification cuts out. You're led to believe that this is ANC kicking in. Any sort of noise reduction is from foam eartips being inside your ear canals. Do not waste your money especially if you want to deal with "one message per day" from the customer service Web chat with regard to your guaranteed issues.

11 mars 2024
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Paul, thanks a lot for taking the time to write your review. Indeed, our device is equipped with advanced ANC technology. We have the unique approach of combining ANC and passive noise together to provide the best possible cancellation effect. I understand your concerns about the technology with our product. However, I am afraid the way you tested is not the best to find out whether there is ANC or not. It is good to know that the device with ANC works very effectively towards the middle and low frequency noise, but it works similar as the traditional foam earplugs towards the high frequency due to the limitation with the ANC.
If you are interested, , I encourage you to explore our article on our website, which elaborates on how we measure the noise canceling performance of QuietOn devices: https://quieton.com/how-is-the-noise-cancelling-performance-of-quieton-measured/
Should you have any further questions or require assistance, please don't hesitate to contact us, and we would be glad to provide further instructions and help you to make the device working. Best regards, QuietOn Team

Betygsatt 5 av 5 stjärnor

Life changing product

Excellent product. Impressive noise cancelling efficiency, durable battery, comfortable design for side sleepers like me. The service is also excellent. It may take some to get used to it while sleeping. A soft pillow or a pillow with a hole may be helpful in order to avoid ear irritation.

4 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM. Doesn't work and you will not get your money back

I tried every combination of sizes and this still performed worse than foam earbuds. When I wanted to return, I was told that I would have to pay for shipping to Finland, despite this coming from a US distribution center. Nowhere in the FAQs do they mention the pretty significant caveat to their 60-day money back guarantee that you will have to pay 25%-50% of the product price in return postage. Total scam.

28 februari 2024
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hello Brian, thank you for taking the time to write your review. We will make sure to update our T&C's with even more detailed information about our return policy. Our Customer Service has been in touch with you about your return.
Best wishes, QuietOn Team

Betygsatt 5 av 5 stjärnor

I'm mystified by some of the bad…

I'm mystified by some of the bad reviews, but I guess people are different! I've had the first decent week of sleep I've had in years, thanks to Quieton. I wasn't sure why I was waking up six or eight times a night, and my sleep efficiency was so poor, but having tried these, it seems it was noise that was waking me up. If this carries on this will absolutely change my life. I'm even thinking of getting a backup pair.

It takes a few seconds for the noise cancelling to kick in, and it's like magic. Silence. My noises were: solar panels rattling, rubbish lorries, car doors slamming, people shouting on the street. I haven't tested with a snorer.

They don't play any music, and they don't connect to your phone. They just play silence.

I'm a side sleeper and I've worn them for five days or so, without any discomfort. They have not fallen out once. One of them needed a slight wiggle in the night one time.

I didn't order direct from Quieton because the returns process sounded like a nightmare (thanks to the reviewers who noted this) but they are available elsewhere with a better return setup.

If you're noise sensitive and suffering, I'd really give these a try although they are pricey. They've been more than worth the money to me.

26 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The QuietOn 3.1 Sleep Buds dont meet expectations

The QuietOn 3.1 Sleep Buds do offer some amount of noise cancelling, however I did not find they helped decrease snoring sounds enough to warrant the cost of the product. Also, when I tried to return them, the cost of shipping from the US to Finland was more than half the original purchase price est. $150. Not worth it.

16 februari 2024
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hello Donna, and thank you for taking the time to write your review. It is unfortunate to hear that the device did not meet your expectations. We sent you the return instructions where we also offer a FedEx label at 40 USD which would considerably less than the amount you were quoted by your chosen courier.
Should you wish to continue the return process, please respond to the existing correspondence you have with our customer support team.
Best wishes, QuietOn team

Betygsatt 5 av 5 stjärnor

Website order

Website order, posted to me and received on time. Emails received explaining best way to use and a follow-up in case I had any issues offering a one-to-one video call to resolve. Excellent service

The product itself is excellent in my opinion. Bought to mitigate an anxiety trigger (noise from the flat upstairs) and does exactly what it says on the tin

22 februari 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Falls ihr euch wundert warum so wenig…

Update 23.02.2024:
Die andere Bewertung habe ich jetzt gelöscht.

Update 20.02.2024
Neuigkeiten: Sie haben mein Geld zurücküberwiesen.
Es ist auf meinem Konto.
Zugegeben: Die Überweisung schien auch schon angewiesen bevor ich auf trustpilot etwas geschrieben habe.
Trotzdem hat es über 2 Monate gedauert und die schnelle Reaktionszeit auf Trustpilol wegen schlechter Nachrichten würde ich mit auch in der direkten Kundenbetreuung wünschen.
Upgrade von 1 Stern auf drei Sterne
Keine Betrüger, aber die Firma spielt mit der Erstattung ewig auf Zeit ....

alte Bewertung:
Falls ihr euch wundert warum so wenig negative Bewertungen existieren.....
Auf einmal meldet sich das Unternehmen schnell und will nähere Informationen zu meiner schlechten Bewertung.
Falls man sich nicht innerhalb von 3 Tagen meldet, wird die Bewertung automatisch gelöscht!!
Immer das Gleiche.
Immerhin scheint es die Firma zu geben.
Besser wäre es aber, sie würden sich um die Kunden und ihre Anliegen kümmern und nicht um das "Säubern von schlechten Bewertungen im Netz"
Ich habe heute meine Bestellnummer genannt.
Mal schauen, was passiert.

20 februari 2024
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hallo Martin, Sie haben 2 Bewertungen geschrieben, wir bitten um Informationen, damit wir die Bestellnummer haben und die Bewertung der richtigen Bestellung zuordnen können. Wir haben bereits auf Ihre erste Bewertung geantwortet und haben nicht die Absicht, sie zu entfernen, auch Trustpilot wird keine echten Bewertungen entfernen.
Wenn Sie Probleme haben, wenden Sie sich bitte direkt an unser Kundenbetreuungsteam. Dankeschön

Betygsatt 4 av 5 stjärnor

Drowns out traffic noise and snoring

I was extremely reluctant to pay this much money for a pair of ear plugs, but even with newly fitted acoustic windows in my bedroom I could still hear the traffic on the main road at night/early morning, so as a last resort I ordered a pair. I knew I could return them during the trial period if they didn’t work. I must say that they’re working well for me; I’m so relieved as the cynic in me expected to have to return them!
So, they don’t entirely block out the noise from large buses that pass my house, but they do drastically drown out the sound, as well as my husband’s snoring. I’d say that with the earplugs in, I can hear the noise at 10% instead of 100%. I have finally managed to get a decent night’s sleep. I feel, mentally, so much happier.
I find them easy to use. The manual that came with them is easy to follow (even for a technophobe like me). Personally, it was worth the money (and the additional Customs that I had to pay to get them delivered by Royal Mail).
The investment was worthwhile in my case. I wish I’d known about them before paying for acoustic windows.

18 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am thoroughly impressed with QuietOn

I am thoroughly impressed with QuietOn! I’ve spent so much money on earplugs over the years that are uncomfortable and hurt my ears to sleep in. I was skeptical that QuietOn could be worn while sleeping on my side. I have to say they are comfortable and I don’t hear my snoring husband! I’m surprised that others say it doesn’t block out snoring because my guy is loud! It’s incredible to get these in your ears quickly and hear the noise canceling turn on. Thanks QuietOn!

15 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent for side sleepers!!

This is the second pair of expensive earplugs that I have tried. The first created pink noise, which while very helpful in blocking out the snoring of my husband, but were uncomfortable for side sleeping and I didn't like listening to the noise. THESE earplugs are pretty darn comfortable, and especially good for side sleeping. It was helpful to watch the video and go through the set up to have an example of HOW they work. They do not block out all sound, but they reduce the intensity of the snoring as well as cut out most other small night noises (I am a super light sleeper). I found when I switched the foam from small to medium they worked the best. The only wish I had was that I could connect them to my phone to play some sort of music or guided meditation for those nights when I wake up and can't go back to sleep. THANKS for creating these!!

15 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Quieton 3.1 does not work

My partner ordered these for me as he snores. QuietOn 3.1, however, does not work. I've tried everything suggested on the website, but still, the product doesn't work. The return process is not ideal either - I filled out the return form and am still waiting to hear back on how/where I should return this. We really want our money back.

12 februari 2024
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hello there, thank you for taking the time to write your review. Sorry to hear that you were not happy with your order. We have received your return form and you have been informed on our automatic reply that our customer support will get back to you within 1-2 business days with the instructions.
Best regards, QuietOn Team

Betygsatt 1 av 5 stjärnor

Gave me an ear infection

The earbuds work pretty well if you jam them in really far into your ear. They truly block out the sound! But they also gave me the first ear infection I’ve had in over 10 years after the first week of using them. So I wouldn’t recommend them to anyone.

15 januari 2024
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Ian, thank you for taking the time to write your review and sharing your feedback. We're sorry to hear about your experience. Earplugs or hearing aids themselves wouldn't cause ear infection. There is a possibility of excess wax build up with regular use of any type of earplugs, therefore it is important to maintain hygiene with ears and ear tips. In addition some people can be sensitive to the material of the foam tips, in which case other kind of tips could be used as an alternative.
Best wishes, QuietOn team

Betygsatt 5 av 5 stjärnor

Good experience

It dampens noise enough so that I can fall asleep undisturbed. Customer support is very competent.

10 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product that improved my quality of life

I have nothing but positive things to say about it. I’ve been looking for something like this for so long. Genuinely life changing technology for people who struggle with certain sounds, like me. I’m incredibly happy with it!

9 februari 2024
Omdöme utan inbjudan

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