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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I received the new QuietOn 4 after two weeks of very slow shipping. Unfortunately, they simply do not work as advertised. I tested them multiple times using recordings of light snoring, and there was... Se mer

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Betygsatt 5 av 5 stjärnor

37 years of chronic insomnia. Having those few hours not disrupted by noise is a big part of keeping mental health. And their latest earplugs are very clearly the best noise protection I've tried (an... Se mer

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Betygsatt 5 av 5 stjärnor

The earbuds are fantastic. They are small and lightweight, which makes them super comfortable, especially as a side sleeper. I can wear them all night without any pressure or discomfort. The battery l... Se mer

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Betygsatt 5 av 5 stjärnor

Ich habe eben die Quieton 3.1 Buds ausprobiert und bin hellauf begeistert. Wichtig ist es, die 20 Sekunden abzuwarten, bis sich der ANC einschaltet, und ebenso wichtig ist der richtige Aufsatz au... Se mer

Företaget har svarat

Företagsinformation

  1. Elektronikföretag

Skrivet av företaget

QuietOn Active Noise Cancelling Earbuds for Sleep – A New Era of Peaceful Sleep. QuietOn sleep earbuds have always focused on improving well-being and sleep while reducing unwanted noises such as snoring, traffic, and other disturbances. In June 2024, QuietOn Ltd ceased operations, with Soundless Ltd acquiring all its technology. After a very lengthy process of gaining access to this Trustpilot account, we are now thrilled to announce a fresh start. Today, QuietOn 4 features enhanced design for better comfort. Our goal is simple: to help you enjoy restful sleep, focus better, and travel in comfort by minimising disruptive sounds. Where to Find Us: • Available across the EU through our official website. • Worldwide through trusted partners. We value transparency and customer trust. Past reviews reflect the previous era, but we invite you to experience the new QuietOn and share your thoughts. Your satisfaction drives us forward, and we are committed to delivering exceptional products and service. Helping people sleep better is more than a technical challenge—it’s a meaningful mission.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

535 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

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Betygsatt 1 av 5 stjärnor

QuietOn 4 does nothing for general noise

QuietOn 4 in Australia are very expensive, around $430 which is as much as a top of the line Sony noise cancelling earbuds.
But QuietOn 4, are different, you put them in and it's main effect is to make you lose your mind trying to notice any change on the sound around you at all. After a minute of putting them in and taking them back our, you realise that they do nothing at all for general sound around you.
Apparently they only work on low hums, dull low frequency sounds, and have zero impact on anything else. Personally low steady sounds are actually the least of the noise concerns I have when sleeping.
Things like doors being shut, people talking, maybe sounds throughout the house, some TV sound, maybe some music sound from neighbors, just general sound - is what wakes me up.
And these earbuds do absolutely nothing for that. You are much better off buying a $1 high decibel range pair of foam earplugs.
Their marketing on line makes a massive deal of these being "active noise cancelling" and yes it mentions low rumbles and low frequency sound, but it definately never mentions that it does nothing for normal sound - so it just lets you wonder and think that at this price tag with active noise cancelling, surely it has an impact on general noise and not pure selective impact on one niche low band frequency.

Be advised of what these actually do, and finally you not have information presented on what they do not do.

30 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

review of the new QuietOn 4

I received the new QuietOn 4 after two weeks of very slow shipping. Unfortunately, they simply do not work as advertised. I tested them multiple times using recordings of light snoring, and there was no noticeable noise cancellation at all. I tried different ear tips, reseated them in the charging case, and followed the instructions carefully—nothing helped.
In hindsight, the warning signs were there: a company that does not accept genuine reviews and is very difficult to contact (just try their website) should have raised red flags. I am returning them today (for an additional 20 euro. yes, you pay for shipping this back)

20 maj 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Patrick,

Thank you for sharing your feedback. We are truly sorry to hear that QuietOn 4 did not meet your expectations.

We understand how disappointing this experience must have been for you, especially after following our instructions. Since QuietOn device relies heavily on proper positioning and an airtight seal, the experience can vary from person to person, but we completely understand your frustration.

We would also like to clarify that we genuinely value all customer feedback, including critical reviews, as it helps us improve both our products and service.

Regarding the return shipping cost, according to our return policy customers are responsible for the return shipment. Once your device arrives back to us, we will inspect and test it carefully.

In any case, we sincerely appreciate you taking the time to share your experience with us.

Best regards,
Soundless team

Betygsatt 5 av 5 stjärnor

Best help in noise protection

37 years of chronic insomnia.
Having those few hours not disrupted by noise is a big part of keeping mental health. And their latest earplugs are very clearly the best noise protection I've tried (and I've tried almost any kind of earplug)

30 april 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hello Marco,

Thank you so much for your kind review.

It truly means a lot to us to hear that QuietOn 4 have made a positive difference for you, especially after so many years of dealing with insomnia.

Wishing you many more restful nights ahead.

Warm regards,
Soundless Team

Betygsatt 5 av 5 stjärnor

Bought QuietOn 4

Bought QuietOn 4: Noise-Cancelling Earbuds back in December as a Christmas present - my husband loves them and uses them regularly. Thank you!

12 december 2025
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Thank you so much for your wonderful feedback! We’re so delighted to hear that QuietOn has been so helpful to your husband!

With warm regards,
Soundless Team

Betygsatt 2 av 5 stjärnor

Didn't work for me

Unfortunately, the QuietOn4 were no more effective than my earplugs at attenuating street noise, although they were much more expensive. I received a reimbursement less $100 so read their return policy carefully.

23 mars 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Dianne,

We’re sorry to hear that QuietOn 4 did not meet your expectations in reducing street noise. Performance can vary depending on positioning and fitting, which are essential for optimal noise cancellation.

It appears that your order was placed through one of our resellers. For purchases made directly through us, we offer a 30-day return and refund policy.

Please feel free to contact us—we would be happy to provide guidance on usage to help you get the best possible performance from the device.

Best regards,
Soundless Team

Betygsatt 5 av 5 stjärnor

Integrity

My earbuds broke soon after warranty ended, which had me doubting the integrity of the company, and I wrote this review. However, they then replied to me on here, and after a short email chat, they sent me new ones!

Since the new ones have worked like a charm, and since such an action is an extremely valuable demonstration of integrity, I'm taking back my comments on my suspicions and focusing my review on the positives.

These earbuds are very good for getting rid of ambient noise while sleeping. They've helped mask upstairs' neighbors footsteps, fridge noises and the like. My sleep score definitely went up after starting to use these.

I wouldn't recommend them for something like a snoring partner (get some sleeping mouth tape for them instead), but for more distant audio sources, like traffic, absolutely.

3 augusti 2025
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Tuomas,

Thank you for sharing your experience—we’re sorry to hear about the issue you’ve encountered. That definitely doesn’t sound like the experience we want our customers to have.

Please feel free to contact us directly through sales@soundlesstech.com, and we’ll do our best to look into this for you and find a solution. We’d be happy to help!

With best regards,
Soundless team

Betygsatt 1 av 5 stjärnor

Disappointed

First of all, after trying the different sizes these still feel awfully uncomfortable. The normal foam ear plugs are a lot more comfortable than this product. Second, these don’t really block the noise much more than the normal ones. And yes, I have made sure they are tightly on. The normal ones work almost as good, not a big difference. But the worst part is that there is no spare parts easily available. After using the ear peace to the point they needed replacing the only option was to order new ones at the cost of €30. This is ridiculous considering they aren’t really that effective in the first place. Their customer service was not very helpful either and after (respectfully) expressing my disappointment and that I expected them to do better than this regarding the spare parts they didn’t even bother to reply at all. It’s just easier to buy the regular earplugs at the cost of €5/3 pieces and you get basically more comfort and almost as much noise cancelling. Very disappointed

12 november 2025
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hello Markus,

Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience.

We understand that comfort and noise reduction can vary from person to person, and we’re sorry to hear the product didn’t meet your expectations. We also apologize if your previous inquiry was not properly addressed—that’s certainly not the experience we aim to provide.

Regarding the foam tips, we’d like to let you know that we have now opened our own webshop, where replacement foam tips are available. We currently offer 2-pack options with free shipping, making it easier and more affordable to maintain your device.

If you’re open to it, we’d be happy to assist you further and see if we can improve your experience. Please feel free to reach out to sales@soundlesstech.com.

Best regards,
Soundless Team

Betygsatt 5 av 5 stjärnor

Worth it!

Edit: after 3 months of regular use the right ear piece already died on me. Considering the price for these that's extremely disappointing. I've got warranty on it but I surely hope I won't be having to replace them every 3 months :/

I've been using these earplugs (QuietOn 4) for a few weeks now, and with a snoring partner I have to say they're quite a game changer. They don't quite block out the loudest snores, but they dampen them enough to sleep, and the softer snores that would normally keep me awake are silenced almost entirely.
The battery is good as well, they easily last a full night and probably even longer. The rechargeable case makes them very convenient to take along on a travel.
Lastly, as a side sleep these are extremely comfortable, they don't poke or prod in any sleeping position.
Also, as someone who has pretty narrow ear canals (most in-ear plugs don't fit me comfortably) I'm happy to report that these fit me nicely (they come with 3 sizes foam tips). Changing the foam tips is a bit of a struggle, I felt like I was going to damage them, but still manageable.
All in all I'm very satisfied with my purchase. The price was steep but sleeping peacefully through the night is definitely worth it and I'm glad we live in a day and age with this technology, because regular earplugs just didn't do the job.

2 februari 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Evelien,

Thank you so much for sharing your experience!
We’re really glad to hear that QuietOn 4 has made such a positive difference to your sleep and that you find them comfortable and effective. We truly appreciate your feedback—it means a lot to us! 😊

Warm regards,
Soundless Team

Betygsatt 5 av 5 stjärnor

Quieton 3.1 Buds

Ich habe eben die Quieton 3.1 Buds ausprobiert und bin hellauf begeistert.
Wichtig ist es, die 20 Sekunden abzuwarten, bis sich der ANC einschaltet, und ebenso wichtig ist der richtige Aufsatz auf den Buds.
Ich hoffe, ich werde dem nächtlichen Fluglärm mit den Buds etwas entkommen können.
Eindeutige Kaufempfehlung für lärmempfindliche Menschen.

14 mars 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hallo,

Vielen Dank für Ihr tolles Feedback!
Es freut uns sehr, dass Sie so zufrieden sind und unsere QuietOn Buds Ihnen gefallen. Vielen Dank auch für Ihre Empfehlung! 😊

Herzliche Grüße
Soundless team

Betygsatt 5 av 5 stjärnor

Reliable service from a trustworthy company

The service was quick, clear, and easy to deal with. Everything was handled in a friendly and professional way, which I really appreciated. I’ve also had good experiences with the company’s products overall, so it’s reassuring to see that their support lives up to the same standard. I’d choose them again based on this experience.

10 mars 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Marion,

Thank you for your kind feedback!
We’re glad to hear you had a smooth experience with both our service and products. Your support means a lot to us—we truly appreciate it! 😊

Warm regards,
Soundless Team

Betygsatt 5 av 5 stjärnor

I had an issue with my earbuds so I got…

I had an issue with my earbuds so I got in touch with the friendly sales team. The help I received was absolutely fantastic. They resolved my query and I could not be happier. The earbuds work brilliantly and I recommend them to everyone I know. Superb company to deal with.

7 mars 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Scott,

Thank you so much for your kind words!

We’re really glad to hear everything was resolved and that you’re enjoying your earbuds. Your recommendation means a lot to us—thanks again for your support!

Warm regards,
Soundless team

Betygsatt 5 av 5 stjärnor

I enjoyed working with Katrina

I enjoyed working with Katrina. She took care of my issue and accommodated me even though I had purchased my products before a company change. I was treated as if I had been their customer from the beginning. I love, and am grateful for this product. Thank you so much for all your help.
Jen Langton

27 januari 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Jennifer,

Thank you so much for your kind words. We’re delighted to hear that our team was able to assist you and make the experience smooth and supportive.

It truly means a lot to us that you feel valued and continue to enjoy the product. We sincerely appreciate your trust and gratitude — thank you for being part of our community.

Warm regards,
Soundless Team

Betygsatt 5 av 5 stjärnor

Great Customer Support

The customer support was immediate, helpful and supportive.

24 februari 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Amanda,

Thank you for your kind words! We’re always happy to support our customers and are glad you had a great experience.

Best regards,
Soundless Team

Betygsatt 5 av 5 stjärnor

Professional support and effective product

There was an initial misunderstanding with my order, but QuietOn’s customer support handled the situation professionally and fairly. Communication was clear and helpful throughout the process.
I tested the QuietOn 3.1 during a very noisy night (Carnival of Binche in Belgium), and the earbuds noticeably reduced disturbing low-frequency noise while still allowing important sounds to be heard. They perform as intended.
Overall, I am satisfied with both the product and the customer service

14 februari 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Fred,

Thank you for your kind feedback. We’re glad to hear that our customer support was helpful and that QuietOn 3.1 performed as intended, even in a very noisy environment.

We truly appreciate your support and are pleased to know you’re satisfied with both the product and our service.

Best regards,
Soundless team

Betygsatt 5 av 5 stjärnor

Quieton is a high-quality product

Quieton is a high-quality product. I use it every night here in NYC, and I think it's helping me live longer.
Also, this company is communicative, responsive, and very helpful. I really do recommend them highly.

21 februari 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Maria,

Thank you so much for your wonderful feedback! We’re delighted to hear that QuietOn has become part of your nightly routine and is making a positive difference for you.

We truly appreciate your kind words and recommendation — it means a lot to our team.

With warm regards,
Soundless Team

Betygsatt 5 av 5 stjärnor

Very good after sales service.

15 januari 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Judith,

Thank you for your kind words! We’re always happy to support our customers and are glad you had a great experience.

Warm regards,
Soundless Team

Betygsatt 5 av 5 stjärnor

Solid customer service! You can count on Soundless!

I bought a pair of QuietOn in January of 2024, and they were life savers for getting sleep with my noisy neighbors on all sides. After about a year and a half the batteries stopped charging and I emailed QuietOn and got no response. I discovered that the company had gone out of business and there was no one to contact. In December I checked and found that Soundless had taken over QuietOn. I reached out and they told me I was within warranty time and Katarina sent me a new pair and troubleshooted one of the earbuds not working and sent me a new right earbud.
The customer service is solid and I am so happy they stood by their product and replaced the whole set.
Thanks Katarina!

5 februari 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Bev,

Thank you for sharing your experience with us!
We’re very happy to hear that QuietOn helped improve your sleep and that our team was able to support you with troubleshooting and replacement. Standing by our customers and products is important to us, and we truly appreciate your kind feedback.

Wishing you many peaceful nights ahead!
Best regards,
Soundless Team

Betygsatt 5 av 5 stjärnor

The earbuds are fantastic

The earbuds are fantastic. They are small and lightweight, which makes them super comfortable, especially as a side sleeper. I can wear them all night without any pressure or discomfort. The battery lasts about four nights before needing a charge, and the noise blocking works great. I can finally get a good night's sleep without waking up by my partner. Highly recommend.

1 mars 2025
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Terri,

Thank you for your wonderful feedback! We’re so happy to hear the earbuds are comfortable for side sleeping and helping you enjoy quieter, better sleep. We truly appreciate your recommendation and support!

Warm regards,
Soundless team

Betygsatt 5 av 5 stjärnor

Remarkable product and great service

Not only is it a remarkable product (I don't fall asleep easily/quickly, but even in a calm environment that somehow happens a lot sooner with these in), the service is above and beyond (I faced a battery issue)!
They also made a great decision to include the Comply foam tips: the former ones caused discomfort (dryness/irritation like) at times after hours of sleep, that does not appear to be the case with these.

20 januari 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hi Gert! Thank you so much for your feedback! We’re glad to hear the earbuds help you fall asleep faster and that the new Comply foam tips have improved your comfort. It’s also great to know our support team could assist you quickly with the battery issue. Your experience truly means a lot to us—thank you for taking the time to share it!

Warm regards,
Soundless team

Betygsatt 5 av 5 stjärnor

Comfortable and efficient working

I, too, can't understand the negative reviews here at all.

That's why I'm sharing my experience.

As someone sensitive to noise, the QuietOn 3.1 and 4.0 are absolute game-changers, and not just at night.

When I'm sitting in the park in the sun, I can effectively block out the city and people noise without anyone noticing that I'm wearing headphones.

They've also helped me on many flights by dampening the drone of the engines so it no longer bothers me.

I find the technology fascinating in that I can still be spoken to and am not completely "deaf."

The ergonomic shape makes them very comfortable to wear, so I can wear them for hours without any discomfort, unlike many competitor products.

When the left earbud unfortunately stopped charging, QuietOn's customer service responded very quickly and was able to provide me with a replacement.

From my perspective, one of the best products for people with sensitive sound perception.

12 januari 2026
Omdöme utan inbjudan
Logotyp för QuietOn

Svar från QuietOn

Hello Markus,

Thank you so much for sharing your detailed experience! We’re really happy to hear that QuietOn has been a game-changer for you in so many situations. It’s also great to know you find them comfortable and appreciate the technology behind them. Your feedback truly means a lot to us—thank you for your trust and recommendation!

Warm regards,
Soundless team

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