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Det hÀr tycker kunderna

Betygsatt 1 av 5 stjÀrnor

I received the new QuietOn 4 after two weeks of very slow shipping. Unfortunately, they simply do not work as advertised. I tested them multiple times using recordings of light snoring, and there was... Se mer

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Betygsatt 5 av 5 stjÀrnor

37 years of chronic insomnia. Having those few hours not disrupted by noise is a big part of keeping mental health. And their latest earplugs are very clearly the best noise protection I've tried (an... Se mer

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Betygsatt 5 av 5 stjÀrnor

The earbuds are fantastic. They are small and lightweight, which makes them super comfortable, especially as a side sleeper. I can wear them all night without any pressure or discomfort. The battery l... Se mer

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Betygsatt 5 av 5 stjÀrnor

Ich habe eben die Quieton 3.1 Buds ausprobiert und bin hellauf begeistert. Wichtig ist es, die 20 Sekunden abzuwarten, bis sich der ANC einschaltet, und ebenso wichtig ist der richtige Aufsatz au... Se mer

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Företagsinformation

  1. Elektronikföretag

Skrivet av företaget

QuietOn Active Noise Cancelling Earbuds for Sleep – A New Era of Peaceful Sleep. QuietOn sleep earbuds have always focused on improving well-being and sleep while reducing unwanted noises such as snoring, traffic, and other disturbances. In June 2024, QuietOn Ltd ceased operations, with Soundless Ltd acquiring all its technology. After a very lengthy process of gaining access to this Trustpilot account, we are now thrilled to announce a fresh start. Today, QuietOn 4 features enhanced design for better comfort. Our goal is simple: to help you enjoy restful sleep, focus better, and travel in comfort by minimising disruptive sounds. Where to Find Us: ‱ Available across the EU through our official website. ‱ Worldwide through trusted partners. We value transparency and customer trust. Past reviews reflect the previous era, but we invite you to experience the new QuietOn and share your thoughts. Your satisfaction drives us forward, and we are committed to delivering exceptional products and service. Helping people sleep better is more than a technical challenge—it’s a meaningful mission.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

535 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis efter mer Àn 1 mÄnad

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 4 av 5 stjÀrnor

Overall great

Overall, I think that these are great, after I sent in for smaller tips for my ears and figured out to use different sizes on each side. I sleep with a tube neck pillow below my regular pillow, and that leaves a space where my ear does not press on the pillow when the buds are in and I am on my side. They do not block my partner's very loud snoring, but do a good job of blocking the constant rather loud sounds of his breathing. I am sorry that the product was upgraded to 3.1 not long after I bought 3.0

30 november 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjÀrnor

Great customer service!

While their product did not work for me (it made my ears feel very plugged), their customer service was outstanding. They were helpful and responsive, and made my return very easy.

28 november 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjÀrnor

Needs better foam buds for best performance

Having tried quiet on 3.1 for about a week now I wanted to post a review. I was initially underwhelmed by the performance. They where better than my previous earplugs Alpine sleep deep about ÂŁ17 but not sufficiently to justify the price differential. However I found a post recommending swapping the foam earbuds for Sonicfoam premium noise isolating
Buds and the improvement was quit noticeable. An additional benefit is that they are also much more comfortable. They are £13 for 10 sets. Each set lasts a month. However they make the Quinton’s worth the investment. Quinton should really offer them. If your not prepared to fork out the extra for the better foam buds you might as well stick with something like the Alpine’s and save the money

29 november 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjÀrnor

Marketing and Distribution Questionable


Not a bad product but marketing and distribution questionable. Re taxes, rather than make a few small print excuses that you may of may not, be charged import VAT/Duty/etc., they could easily work this out, by Country, and export to you net of EU VAT. Instead, they charge you the EU taxes, and leave you to pay again, for your Country, on import. In the UK this is significant and you are left wondering what happened to the taxes they charged you in the first place. Are they just inefficient and paying this as an EU tax, or are they taking extra profit at your expense?

27 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

They simply don't work

They simply don't work. The noise attenuation is minimal compared to simple foam ear plugs. Once they were fully charged, I put them in my ears and waited but no change in ambient noise. I've had a variety of noise canceling headphones over the years, so I know what to expect.

20 november 2023
Omdöme utan inbjudan
Logotyp för QuietOn

Svar frÄn QuietOn

Hi Robert, and thank you for taking the time to write your review. If you have any concerns regarding the product you purchased, please e-mail our customer support team and they'll be happy to help you with troubleshooting etc.
Best wishes, QuietOn team

Betygsatt 1 av 5 stjÀrnor

Buyer beware!

I am disappointed. Very disappointed.
I ordered them at least three weeks before going on holiday in September and yet they still hadn’t arrived before I went. Despite the website indicating they would be with me within a week.
When I returned from holiday, there was a note from Royal Mail saying they couldn’t deliver until I’d paid the £57 customs tax. That after paying £249.
I have now had them for about two months and sadly I cannot recommend them at all. They’re not uncomfortable and they’re charging correctly but they do not make a scrap of difference in noise cancelling.
In fact I can’t believe that I’ve paid so much, and for what?
I have given them to other members of the family to check that I’m using them correctly and they’re of the same opinion as me.
All the reviews on the website are positive and unfortunately they’re the only ones I read before buying. It’s taught me an expensive lesson

24 november 2023
Omdöme utan inbjudan
Logotyp för QuietOn

Svar frÄn QuietOn

Hi Anne, and thank you taking the time to write your feedback. We're sorry to hear you have not been entirely happy with your purchase. Please get in touch with our friendly Customer Support team and they can help you with troubleshooting etc. We also offer video call support.
Best wishes, QuietOn Team

Betygsatt 5 av 5 stjÀrnor

Awsome!

After several nights of interrupted sleep (my partner breathing too heavily, noises on the street, some funky ventilator system nearby working overnight, etc.), I've been able to significantly improve my sleep, and use them daily.

There was a minor technical issue with the case's light indicators, which was promptly solved by the company with a case replacement. I have nothing to complain about on how the company solved that issue, which was done effectively and fast.

There's always an initial period of getting used to sleeping with something in your ears, and sorting out which ear foam size is best for you, but I got it sorted out quite quickly.

The buds are really quite small and I have no issues sleeping on my side with them on.

24 november 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjÀrnor

As others have found....not great

As others have found, these pods are less than ideal. Especially at the premium price they cost.
Firstly the battery in the Right pod failed after 4 months, which I am waiting to have sorted under warranty.
Next is the foam plug sections only last about 2-3 months and replacements from Quieton are crazy money, plus crazy shipping costs. You can actually buy similar foam plugs on ebay by searching 3mm foam heaphone. I haven't tried yet but will do when mine are all in bits.

Finally the performance of the item is poor when it does work. Noise cancelling is no where near that of apple ipod pros and these cost more!
I am sure that the 15 seconds to silence thing is a gimmick/placebo. To me it seems they emit white noise when you first put them in and then after 15 seconds, that white noise stops, which makes you feel it is quieter but actually they are no better than $2 foam ear plugs.

24 november 2023
Omdöme utan inbjudan
Logotyp för QuietOn

Svar frÄn QuietOn

Hello there, and thank you for taking the time to write your review. We appreciate all kind of feedback which become useful when developing our products and services. We are sorry to hear that you have not been fully satisfied with our product. We do offer 1 year International warranty where we either fix or replace the faulty part/device. In terms of the foam tips, they need replacing regularly due to hygiene as well as for performance reasons. Shipping is always free when purchasing 2 or more sets of accessories.
Best wishes, QuietOn Team

Betygsatt 5 av 5 stjÀrnor

These earbuds work for me

These earbuds work for me. I haven’t found any other solution to my partner’s snoring and if I am awake and my mind is whirring these earbuds are not necessarily an infallible solution but most times they do make the difference between lying awake or sleeping on the sofa and a good night’s sleep next to my beloved wife. I have had them for nearly a year now and they work just as well as when they were new. The replacement tips are expensive which is a slight downside but overall I would definitely recommend.

24 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

Very expensive. Doesn't work. Troubles with getting my refund too.

Very expensive, don't work and very uncomfortable. I am currently trying to get my money back ÂŁ249+ÂŁ25 DHL shipment+ÂŁ60 custom clearance.
Do not recommend at all. A bad product which now seem to difficult to return as well.

22 november 2023
Omdöme utan inbjudan
Logotyp för QuietOn

Svar frÄn QuietOn

Hello and thank you for taking the time to write your review. We are sorry to hear that our product did not meet your expectations. Our customer service team has been communicating with you about your return.
Best wishes, QuietOn team

Betygsatt 5 av 5 stjÀrnor

high quality product

In my opinion it's an amazing product which are really good fixed ! The quality of the noise cancelling is what I expected.

22 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

Frequent battery malfunctions

I purchased the QuietOn 3 two years ago. In January, the left earbud did not charge, and the company replaced it under warranty. A few months later, the right one also malfunctioned due to a battery issue, and it was also replaced under warranty. Today, once again, the left one has stopped working. It's disheartening that these expensive devices only last an average of 11 months.

21 november 2023
Omdöme utan inbjudan
Logotyp för QuietOn

Svar frÄn QuietOn

Hello and thank you for your feedback. Our products go through strict quality control measures before leaving the factory and we are sorry to hear about the issues you have had with your device. Please could you get in touch with our customer support team and they will talk through the next steps with you.
Best wishes, QuietOn Team

Betygsatt 1 av 5 stjÀrnor

Hoping for much much more

For £310 including taxes I was hoping for something that would effectively block ambient noise but these ear buds were really disappointing. I’m actually struggling to understand what they offer other that a foam tube in your ears. I can hear my wife breathing in bed with them in so no chance against her snoring. I tried comparing their noise cancelling to my on-ear Sony’s and they’re not even close and absolutely no where near my old Bose Sleep buds. I tried changing the foam ear tips to a different size thinking I could achieve a better fit but no difference despite pinching/twisting etc. add to that the tips are made of a fragile foam which rip when trying to remove. Not a recommended buy.

17 november 2023
Omdöme utan inbjudan
Logotyp för QuietOn

Svar frÄn QuietOn

Hello Alastair and thank you for your review. We appreciate you taking the time to share your experience. Please could you get in touch with our Customer Support team, and they will happily help you with your device and answer any questions or concerns you may have.
Best wishes, QuietOn team

Betygsatt 2 av 5 stjÀrnor

Uncomfortable and not as effective as I'd hoped

In my experience, the noise cancellation was not as effective as I was expecting. I also found the foam ear-tips uncomfortable because of the sizes and material. The size S is a bit too big and causes irritation in my ear after wearing them for a night, however the XS size is too small and doesn't create a proper seal. I wish there was a more comfortable option for the ear-tips, and that the noise-cancellation was more effective.

15 november 2023
Omdöme utan inbjudan
Logotyp för QuietOn

Svar frÄn QuietOn

Hi there, thank you for taking the time to write your feedback. We are sorry to hear that you have not been entirely pleased with your purchase. Please contact our customer support team and they will be more than happy to help you with your device.
Best wishes, QuietOn team

Betygsatt 1 av 5 stjÀrnor

Quieton ear buds fail after 18 months, no replacement

I have a pair of Quieton3 ear buds that are 18 months old, and one ear bud stopped working properly (it won't charge). I logged this with QuietOn and instead of simply replacing the ear bud they offered me a 25% discount on a new one, which is still very expensive. I decided not to do this and instead look for a better quality alternative. For such an expensive product to only last 18 months is terrible. I would not recommend buying these.

13 november 2023
Omdöme utan inbjudan
Logotyp för QuietOn

Svar frÄn QuietOn

Hi Caleb, thank you for taking the time to write your review. Our international warranty is 1 year and unfortunately your order was no longer under warranty. We do stick to our policies, and aim to treat all of our customers equally.
Best wishes, QuietOn Team

Betygsatt 2 av 5 stjÀrnor

Be very very careful when buying from Queiton

My massive disappointment is not with the plugs. I haven't even got them yet. It's with the fact that although the website has a union jack on it, is in english, and gives the impression that this is a retailer in the UK.

Imagine my surprise whan a ÂŁ249 pair of earplugs arrive and the postman asks me for a further ÂŁ57.80 import tax!!!!!!!

This is NOT CLEAR AT ALL....and Queiton should make this visible so that people aren't conned by the British flag and english language website. This is completely unacceptable!!!

10 november 2023
Omdöme utan inbjudan
Logotyp för QuietOn

Svar frÄn QuietOn

Hello there, and thank you for taking the time to write your review. We do mention the possible custom fees throughout the purchase process on our webshop, as well as at the check out page (it does mention that customer is responsible for duties and taxes). These terms are also stated on our T&C's. If you wish to discuss anything in more detail, please get in touch with our CS team and they'll be happy to help.
Best wishes, QuietOn Team

Betygsatt 4 av 5 stjÀrnor

Decent

Decent. I've had the QuietOn 3 for 2 years now and at first I was unsure of them but over time got to like them. They do block out a fair amount of noise from outside and from neighbours too! They're maybe not absolutely perfect but certainly miles better than regular foam plugs. I work long shifts in a busy, fast paced, noisy restaurant, dealing with people all day which is great fun but I also and crave quietness and solitude when I finish and get home. Most of the my neighbours all now work from home since covid. These dull and muffle a lot of noise fairly well, like dogs barking, people talking, laminate flooring, radios etc. I use these almost every night and it really helps with my sleeping and feeling refreshed in the morning! Quite expensive initially but I've had mine for 2 years now and have helped me.

24 november 2022
Omdöme utan inbjudan

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