Purr & Mutt Omdömen 

2 404
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Delivered quickly, looks just like our gorgeous boy. Will be the perfect present for our daughter to go with one previously purchased. I loved the first one I bought a few years ago but this one b... Se mer

Betygsatt 5 av 5 stjärnor

First class! Super simple to upload your photos, pick your character and leave it to the experts at Purr &Mutt. I’m super happy with my 9 year old chocolate lab Cookies pet portrait. He’s immortalise... Se mer

Betygsatt 1 av 5 stjärnor

We are quite disappointed with this picture. We purchased a pet portrait years ago that we were absolutely thrilled with. Before printing it, your company sent us a proof to review- it was excell... Se mer

Betygsatt 5 av 5 stjärnor

Very happy with my experience with purr and mutt Had been gifted a portrait of my own dog a few years ago and loved it so decided to get one for my parents of their little prince Delivery got lost... Se mer

Företagsinformation

  1. Företagstjänster

Skrivet av företaget

Choose your favourite design, upload a photo and our artists will turn your pet into a piece of art fit for any gallery.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(2 404)

85 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Pictures are good

Pictures are good, but disappointed that only one picture was sent out in original package, despite ordering two. Second item was sent on quickly.

27 oktober 2025
Betygsatt 5 av 5 stjärnor

Amazing company

I cannot recommend this company enough! I ordered my mum a picture of our dog and it was fantastic! Quick service. You can accept the overall picture before you get it sent so if you don’t like it you can change it! All in all a great company to deal with.

27 oktober 2025
Betygsatt 1 av 5 stjärnor

Haven’t received it

Haven’t received it. It’s been 7 days….

27 oktober 2025
Logotyp för Purr & Mutt

Svar från Purr & Mutt

Hi there,

I've had a look into this for you and it seems your order is currently with the courier, and was shipped on Oct 28th. US deliveries tend to take 5-10 working days, but I can see from the USPS tracking they have stated this is running late. We are very sorry to hear this has happened.

If your portrait does not arrive please do let us know and we will do our best to help.

Thanks,
The Purr & Mutt Team.

Betygsatt 5 av 5 stjärnor

Process was great!

Process was great! Item was made soon after my art approval. Purchased for my sister as a gift, she's going to love it! Shipping was confusing though. Said it was shipping by DHL which showed it was delivered to mailbox on the 17th. It showed up at my house 5 days later.

13 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

95336

95336. Customer service is non- existent. They just don't bother to reply to emails. And without any explanation the pic was delivered to a Collection Depot, not the recipient. Really inconvenient .

27 oktober 2025
Omdöme utan inbjudan
Logotyp för Purr & Mutt

Svar från Purr & Mutt

We’re really sorry to hear about your experience. Our customer service team has responded to your messages.

Unfortunately, we don’t have control over the courier’s delivery decisions, and it appears the parcel was taken to a collection point after a delivery attempt was made (as shown in the tracking). We completely understand how inconvenient that is, and we’re happy to help in any way we can.

Please get back in touch with us at help@purrandmutt.com and we’ll get this sorted for you as quickly as possible.

Thanks again,
The Purr & Mutt Team

Betygsatt 5 av 5 stjärnor

I love my pet portrait

I love my pet portrait, it’s better than I imagined it would be, you did such a great job of selecting the best photo for the picture, it’s framed and pride of place on the wall attracting lots of attention and positive and fun comments, Thank you

17 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent quality work and speedy delivery.

This is my second time using this company, and both times I've found everything so easy to do. From finding the picture to downloading the photo, it's all very straight forward and the service given is really good, excellent communication and I was surprised how quickly my orders were dealt with. The quality of the art work was great, both were gifts, I was delighted by them and I'm sure their recipients will love them.

9 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The portrait came out FANTASTIC!

The portrait came out FANTASTIC! I had a photo of our late cat that didn’t quite meet guidelines, but the Purr and Mutt team made it happen anyway given the circumstances. My partner didn’t even fully take the wrapping paper off of the frame before tears started rolling after seeing her beloved soul-mate-kitty again! Great quality, great customer service, super fast shipping once the portrait was complete, definitely will be back!!!

10 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Although I was told the photo wasn’t…

Although I was told the photo wasn’t the best that they could finalise a copy with, I was confident that it would be a good fit.
When I received the photo I was over the moon with the outcome, a complete perfect service, I would not hesitate to recommend this company.

13 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely excellent

Absolutely excellent!
I’m so pleased with the portrait I ordered of my Labrador!
It’s stunning quality and is a lovely portrait to treasure him with!
The prices are very reasonable, I received good communication throughout the process, letting me know what stage they were at with my order and then it was delivered well packaged and promptly.
I’ll be ordering again in the near future!

26 september 2025
Betygsatt 5 av 5 stjärnor

My pet portrait was received very…

My pet portrait was received very promptly but unfortunately it didn't sit straight in the frame. Apparently due to a fault with the printer. However, a replacement was sent fairly quickly and I was extremely pleased with the service provided.
My pet portrait is wonderful.

3 september 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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