We had a wonderful time visiting Provence. The houses were lovely and worked perfectly for our group. In Saint-Cyr-sur-Mer, our house host, Fabian, was exceptional. She offered to drive us to our d... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had a wonderful week at Mas St Veran, a beautiful property with a lush garden surrounded by lavender fields near Goult, perfectly located in the heart of the Luberon. What’s not to love? The hou... Se mer
Le Mas de Menerbes was a wonderful property, very well-located and charming both inside and out. The owners were extremely warm and welcoming and shared their local knowledge generously. We travelled... Se mer
Företaget har svarat
The Villa facilities met expectations with the exception of one bedroom. I understood all bedrooms consisted of on suites. However, one bedroom had the toilet located, outside the bedroom and down t... Se mer
Företaget har svarat
Företagsinformation
Om Provence Holidays
Skrivet av företaget
Provence Holidays was born from a vision to share the richness and beauty of Provence, driven by Founder Simon Richards, an Englishman who relocated to the area in 2008.
Provence, with its rolling landscapes, lavender fields, charismatic villages, and vibrant markets, captivated Simon and ignited his desire to offer others a taste of this special region. Encouraged by his passion for sharing beautiful experiences, Simon transformed Provence Holidays into more than a specialist luxury holiday business.
Today, Provence Holidays is proudly recognised as local industry leaders. Whether exploring the local cuisine, visiting historic sites, or simply relaxing in a palatial villa is on the list, Provence Holidays provides the perfect setting to live fully and indulge in the region's timeless charm.
Luxury holiday rentals Unique properties for sale Experiences Discover Provence About Us Contact us
Kontaktuppgifter
360 Quai des Entreprises, 84660, Coustellet, France, Storbritannien
- +33 (0)4 86 69 30 89
- info@provenceholidays.com
- provenceholidays.com
4,8
Utmärkt
775 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A slice of heaven Our introduction to the Cottage by…
Our introduction to the Cottage by Chris was warm, welcoming and congenial. The Cottage was cozy and equipped with everything we needed.The location of the Cottage was perfect for visiting all the quaint Luberon villages.
8 augusti 2026
Svar från Provence Holidays
Dear Mr Ahearn,
Thank you very much for your lovely review!
We’re delighted to hear that you enjoyed the warm welcome, the cosy Cottage, and its convenient location for exploring the beautiful Luberon villages.
It was a pleasure to host you, and we hope to have the opportunity to welcome you back to Provence in the future!
A bientôt,
Camille, Provence Holidays
commentaires positifs
très bonne expérience, la maison était parfaite. Cependant il y a tout de même quelques défauts.
Il a fait très chaud cet été et ça continuera, la pièce de vie doit être climatisée, au moins pour maintenir un peu de fraicheur, nous avions très chaud le soir. La chambre ça ne suffit pas. Le concierge sympathique mais maladroit. On ne dit pas à un client, vous n'êtes que deux ? ça va être grand pour vous... nous faisons ce que nous voulons avec nos moyens, nous payons la presta.
Enfin, malgré l'emplacement intéressant, la maison n'est pas située "a deux pas du centre de l'Isle".
Merci
Cordialement
20 augusti 2026
Svar från Provence Holidays
Cher Monsieur Desson,
Merci pour votre retour et pour avoir partagé votre expérience.
Nous sommes ravis de savoir que vous avez apprécié la maison et que, dans l’ensemble, votre séjour a été une très bonne expérience.
Nous prenons bien entendu en compte vos remarques concernant la climatisation de la pièce de vie. Les fortes chaleurs de cet été sont exceptionnelles pour tous.
Nous sommes également désolés pour les propos ou les maladresses de la part du concierge. Ce n’était évidemment pas l’intention.
Enfin, nous prenons note de votre commentaire concernant la localisation. Nous veillerons à ce que la présentation de la maison soit la plus précise possible.
Merci encore pour vos remarques, qui nous permettent d’améliorer continuellement la qualité de nos services.
Nous espérons avoir le plaisir de vous accueillir à nouveau en Provence.
A bientôt,
Christelle, Provence Holidays
my family and I had the most wonderful…
my family and I had the most wonderful week in this very special Villa. we came together from four different countries and two continents - and it was truely worth it!! the location was unknown to us, but it was close enough for a day-trip to Cassis, for experiencing the Calanques, a trip to Aix and of course a memorable dinner at Chateau de Fonscolombe.
this was a great suggestion from Provence Holidays which have also been super helpful in organising this special time.
20 augusti 2026
Svar från Provence Holidays
Dear Mrs Roberts,
Thank you so much for your wonderful review!
It was a real pleasure to help make this special family reunion so memorable. We’re delighted to hear that the villa was the perfect base for exploring Cassis, the Calanques and Aix-en-Provence, and that your dinner at Château de Fonscolombe was such a highlight.
Bringing everyone together from four different countries and two continents makes this even more special.
We’re so happy Provence lived up to the occasion, and we hope to welcome you and your family back again very soon!
A bientôt,
Camille, Provence Holidays
Concerns = Misrepresentation and mismanagement
Concerns = Misrepresentation of the property and totally inadequate management / preparation. We rented a house in Provence through Provence Holidays. The information about the house said it had a private tennis court, a golf practice area and a swimming pool. Shortly before we arrived, they told us the golf area was no longer available, very disappointing as it had been one of the key attractions of the place, and gave us a small amount off the rental price (~5%). On arrival (a Saturday), having carried tennis rackets from the UK, we found that the court was a pickle ball court that was far too small for a game of tennis. Even worse, the swimming pool was completely green and murky with bits of broken wood (off the pool cover box) floating around in it. The broken wood was repaired on Sunday but the pool chemical man didn’t arrive until Monday at 5pm (having just been appointed by Provence Holidays that day) and the pool was not clear enough, to safely swim in, until Wednesday afternoon meaning the pool was only safely useable for 3/7 days as we had to leave by 10am the following Saturday.
They have refused to offer compensation for this but say that we can have 15% off the same house if we choose to rent it next year!! Many travel companies offer that anyway if you rebook with them….
Needless to say, we will never use Provence Holidays again.
15 augusti 2026
Omdöme utan inbjudan
Svar från Provence Holidays
Dear Mrs O'Sullivan,
We are sorry that your stay did not meet your expectations, but we would like to clarify a few points in order to provide the full context.
Regarding the golf practice area, we fully understand your disappointment. However, this was communicated to you before your arrival. In addition, we refunded 5% of the total cost of your stay before you arrived and offered complimentary transfers to the nearest golf course at our expense, so that you could still enjoy a round of golf during your holiday.
Regarding the tennis court, the information we had been provided with indicated that the property had a tennis court. Following your stay, we have clarified the situation and corrected the information in the property description to accurately reflect the facilities available.
Regarding the swimming pool, the issue was identified on the day of your arrival and was addressed immediately. During the period of exceptionally high temperatures, unfortunately a number of swimming pools in the region experienced similar problems. The owner acted quickly to resolve the issue and arranged for the pool to be treated and monitored. Water tests were also provided confirming that the pool was safe for swimming, and we understand that you did make use of the pool during all your stay.
Regarding the wooden pool deck/cover structure, this was damaged within the first days of your stay and was repaired very promptly. Unfortunately, it was damaged again during your stay. The owner therefore did everything reasonably possible to deal with the issue as quickly as possible while you were at the property, and also personally apologised for the inconvenience caused.
Following the issues encountered, the owner made a significant goodwill offer of a discount for a future stay at the property. We understand that this proposal did not meet your expectations, but it was made as a genuine gesture in recognition of the inconvenience you experienced.
We respect your right to share your experience publicly. However, as you had informed us that you intended to publish this review, we feel it is important to also provide the context and explain the actions that were taken during your stay. Our priority throughout was to respond to the issues as quickly as possible and to ensure your safety and comfort.
We are sorry that, despite these efforts, you left feeling disappointed, and we regret that we were unable to reach a resolution that was satisfactory to you.
Regards,
Aurélie, Provence Holidays
We had a wonderful stay at the Mas de…
We had a wonderful stay at the Mas de Rosemarie in Joucas. The house is beautifully decorated, confortable, cosy and very well equipped. It was also very clean! The hosts Chris and Martin were very welcoming and friendly and they clearly have though of everything! Thank you so much.
15 augusti 2026
Omdöme utan inbjudan
Svar från Provence Holidays
Dear Jeanne,
Thank you so much for your wonderful review!
We’re delighted to hear that you had such a lovely stay at Mas de Rosemarie and enjoyed the beautiful décor, comfort, and thoughtful amenities. We’re also pleased to know that you found the house exceptionally clean and well equipped.
We’ll be sure to share your kind words with Chris and Martin — they will be delighted to hear that their warm welcome and attention to detail helped make your stay so enjoyable.
Thank you again for choosing Provence Holidays. We hope to have the pleasure of welcoming you back in Provence in the future!
A bientôt,
Anne-Laure, Provence Holidays
great rental house
great rental house , the family loved it , would highly recommend Provence Holidays.
9 augusti 2026
Omdöme utan inbjudan
Svar från Provence Holidays
Dear Mr Cartwright,
Thank you so much for your review!
We’re delighted to hear that your family loved the house and that you would highly recommend Provence Holidays.
It was a pleasure to have you stay with us, and we hope to have the opportunity to welcome you and your family back to Provence again in the future.
A bientôt,
Justine, Provence Holidays
Love the area
Love the area, fantastic house. Lausanne is great as is nearby Paradou....we had a few small problems with our washing machine which was not working properly and with drainage in the sink, but overall, the house, the concierge, the service, the quality were all very good as you would expect it to be for the cost / price of rental.
15 augusti 2026
Omdöme utan inbjudan
Svar från Provence Holidays
Dear Mr Byrne,
Thank you very much for your kind and balanced review!
We’re delighted to hear that you loved the area and enjoyed the house, as well as the nearby villages of Mausanne and Paradou. It’s also wonderful to know that you were pleased with the concierge service, overall quality, and level of service.
We’re sorry for the inconvenience caused by the washing machine and the drainage issue with the sink. We appreciate you bringing these points to our attention and will make sure they are followed up.
Thank you again for your feedback and for choosing Provence Holidays. We hope to have the pleasure of welcoming you back to the Alpilles soon!
A bientôt,
Fanny, Provence Holidays
Amazing House!
The house was fantastic, the owners had thought of absolutely every detail in terms of equipment from pool inflatables to every kitchen appliance you could think of.
The owners could not do enough for us from arranging padel court bookings (highly recommend) to delivering us fresh peaches and nectarines from the local farmer.
The house is perfectly located and the village has fantastic restaurants and a great small supermarket selling great bread and croissants from the bakery every day.
15 augusti 2026
Omdöme utan inbjudan
Svar från Provence Holidays
Dear TVV,
Thank you so much for your wonderful review!
We’re delighted to hear that you had such a fantastic stay and that you appreciated all the thoughtful details and equipment provided at the house. It’s lovely to know that the owners helped make your holiday extra special, from arranging the padel bookings to sharing fresh local fruit with you.
We’re also pleased that you enjoyed the village, its restaurants, and the local bakery and supermarket. It sounds like you made the most of everything the area has to offer!
Thank you again for your kind words and recommendation. We would be delighted to welcome you back to Provence in the future.
A bientôt,
Camille, Provence Holidays
Villa and location were wonderful
The Villa is a very nice relaxed place in Provence for holiday. Lovely location , easy to access &near to all the lovely market villages. Plenty of parking for 4 cards.
The Villa itself is pretty & big enough for 12 guests . Rooms were neat with attached bathrooms.
All rooms were well maintained, decorated to high standard. They even provided us with a crib and high chair for infant and smaller mattress for the toddler.
Kitchen was big with plenty of utensils and crockeries etc. But dinning room was big and very practical.
Out side the garden was neat & clean & beautiful, well furnished with dinning table , chairs with cushions . We spent a lot of time outside- having dinners, reading, relaxing, playing cards. Got to have fresh apples and figs straight from the orchard.
Swimming pool was big enough & kept clean & was safe with alarm system. Best part especially during the heat wave. Didn't need for it to be heated (but option was available).
We had amazing time . Definitely we recommend this place nice relaxed , quiet retreat. A huge thanks to Provence Holidays- very quick to respond to our messages and help us. And Caroline- house manager was amazing.
Only suggestion- wish there were ceiling fans in dining room and indoor family room.
8 augusti 2026
Svar från Provence Holidays
Dear Mrs Mahalingashetty,
Thank you so much for taking the time to share such a detailed and wonderful review.
We are delighted to hear that you had such an amazing time at the villa and enjoyed its peaceful location, beautiful garden, swimming pool, and the surrounding Provençal villages. It is lovely to know that the villa was comfortable for your whole group and that the little touches for the youngest members of your family helped make your stay even more enjoyable.
Thank you as well for your suggestion regarding ceiling fans in the dining room and family room. We really appreciate this constructive feedback and will certainly take it into consideration.
It was a pleasure to welcome you, and we hope to have the opportunity to welcome you and your family back to Provence in the future!
A bientôt,
Clémence, Provence Holidays
Beautifully maintained
We had a great time at this lovely house. It's well maintained and during a very hot spell nice and cool inside. Good wheelchair access too for a young athletic person. Excellent communication throughout too. A real pleasure.
1 augusti 2026
Omdöme utan inbjudan
Svar från Provence Holidays
Dear James,
Thank you very much for your lovely review!
We’re delighted to hear that you had a great time at the house and appreciated its comfort, maintenance and accessibility.
We’re also pleased that the communication throughout your stay met your expectations.
It was a real pleasure to host you, and we hope to have the opportunity to welcome you back in the future!
A bientôt,
Nathalie, Provence Holidays
We had an absolutely wonderful week at…
We had an absolutely wonderful week at Domaine des Arts, and the whole experience exceeded our expectations.
The villa is truly exceptional. It is a beautiful and very special property, combining the character and charm of Provence with an impressive level of comfort and sophistication. What made it particularly memorable for us was the incredible attention to detail. The house is filled with beautiful works of art, wonderful art books and carefully chosen objects, creating an atmosphere that feels much more like staying in a private home than in a holiday rental.
Everything was thoughtfully prepared for our arrival, and the house had absolutely everything we needed for a very comfortable and relaxing week. We were a group of seven adults, and the property gave us plenty of space while still feeling warm and welcoming.
The location is also fantastic for exploring Provence, while offering the peace and privacy needed to simply enjoy the house and its surroundings.
We would also like to highlight the excellent service from Provence Holidays. From the booking process through to our stay, everything was professional, efficient and very well organised. The communication was excellent and gave us complete peace of mind throughout our holiday.
Most importantly, the care and attention shown by the owner made a real difference. It is clear that this is a house that is loved and looked after, and that feeling comes through in every detail.
We have stayed in many holiday properties, but Domaine des Arts is genuinely one of the most memorable. We would happily return and would have no hesitation whatsoever in recommending it to friends and family.
A truly wonderful Provençal experience — thank you, Provence Holidays, for helping make our week so special.
15 augusti 2026
Omdöme utan inbjudan
Svar från Provence Holidays
Dear Mr Ramos,
Thank you so much for this wonderful review!
We’re delighted to hear that your stay at Domaine des Arts exceeded your expectations and that you enjoyed both the unique character of the property and its beautiful Provençal setting.
It’s also lovely to hear your kind words about our service and the care taken by the owner. We’re so pleased we could help make your stay special and would be delighted to welcome you back to Provence in the future!
A bientôt,
Clémence, Provence Holidays
Very comfortable and lovely nature outsides
Very comfortable accommodation and a lovely nature environment. The location of the house is perfect and near the village and very close to supermarket.
We had a fantastic 2 weeks stay.
1 augusti 2026
Omdöme utan inbjudan
Svar från Provence Holidays
Dear Jean,
Thank you so much for your lovely review!
We’re delighted to hear that you enjoyed your two-week stay and found the accommodation comfortable, with such a beautiful natural setting. It’s also wonderful to know that you appreciated the convenient location, close to the village and supermarket.
We hope to have the pleasure of welcoming you back to Provence in the future!
A bientôt,
Fanny, Provence Holidays
Great experience from A to Z
House was well equipped and the pictures and descriptions where accurate depictions of the place. Locally the Concierge was wonderfull and the general booking experience was a real boon.
15 augusti 2026
Omdöme utan inbjudan
Svar från Provence Holidays
Dear Mr Heller,
Thank you very much for your kind review!
We’re delighted to hear that you had a great experience with Provence Holidays from A to Z.
We hope to welcome you back to Provence again soon!
Margot, Provence Holidays
Mas du Sud - Excellent!!
Mas du Sud - Excellent!!
The house was perfect for our family of four (two adults, two 14-year-olds) during our two-week stay. The house itself is fantastic and the aircon superb - they can't advertise there being aircon downstairs, due to the ducting system being upstairs, but the coolness gets everywhere due to the wonderful design of the house - ideal when we experienced 38c outside temperatures for the majority of our stay.
The outside area is just as impressive with so much room. The pool was perfect and always clean, with the shaded areas being excellent - under the mulberry tree on the comfy sunbeds was a particular favourite spot.
Just a short, pleasant 15-minute walk (flat) from the beautiful town of Saint Remy.
The owners were so helpful and accommodating, and very quick to answer the couple of questions we had.
We would gladly stay here again.
1 augusti 2026
Omdöme utan inbjudan
Svar från Provence Holidays
Dear Mr Drury and Miss Clarke,
Thank you so much for your wonderful review of Mas du Sud!
We’re delighted to hear that you and your family had such a fantastic two-week stay. It’s great to know that the house remained comfortable even during the particularly hot temperatures, and that you enjoyed the short walk into beautiful Saint-Rémy-de-Provence.
We’re also pleased to hear that the owners were helpful and responsive throughout your stay. We’ll be very happy to welcome you back to Provence whenever you’re ready for your next visit!
A bientôt,
Carolin, Provence Holidays
Tout à été parfait
Tout à été parfait, depuis la réservation jusqu’au départ. Location parfaitement conforme la description.
20 augusti 2026
Svar från Provence Holidays
Bonjour Madame Laccourreye,
Merci beaucoup pour votre chaleureux retour !
Nous sommes ravis de savoir que tout s’est parfaitement déroulé et que vous avez apprécié votre séjour.
Ce fut un plaisir de vous accompagner, et nous espérons avoir le plaisir de vous accueillir à nouveau en Provence prochainement !
A bientôt,
Camille, Provence Holidays
Tout était parfait …
Tout était parfait et parfaitement organisé. Merci pour la simplicité et la facilité.
20 augusti 2026
Omdöme utan inbjudan
Svar från Provence Holidays
Bonjour Monsieur Bernard,
Merci beaucoup pour votre chaleureux retour !
Nous sommes ravis de savoir que tout s’est parfaitement déroulé et que vous avez apprécié la simplicité et l’organisation de votre séjour.
Ce fut un plaisir de vous accompagner, et nous espérons avoir le plaisir de vous accueillir à nouveau en Provence prochainement !
A bientôt,
Justine, Provence Holidays
Great Company
Great Company, we use every year. Trustworthy, no issues. Thanks Provence Holidays.
20 augusti 2026
Svar från Provence Holidays
Dear Mr Maclennan,
Thank you very much for your kind review and for your continued trust in Provence Holidays!
We are delighted to hear that you have enjoyed booking with us year after year and that you continue to find our service reliable and trustworthy. It is always a pleasure to welcome you back to Provence.
We look forward to helping you plan your next stay!
A bientôt,
Marine, Provence Holidays
Très bonne expérience
Très bonne expérience, autant avec Provence Holidays qu’avec la personne de contact sur place. Ils sont à l’écoute et réactifs. Le Mas où nous avons séjourné est magnifique et très bien entretenu. C’était un superbe endroit pour nos vacances en famille, tout le monde a vraiment apprécié. À refaire sans hésiter.
1 augusti 2026
Svar från Provence Holidays
Chère Madame Biner,
Merci beaucoup pour votre très gentil retour !
Nous sommes ravis de savoir que vous avez passé de merveilleuses vacances en famille et que vous avez apprécié aussi bien le Mas que l’accompagnement de Provence Holidays et de l'équipe sur place.
Ce serait un grand plaisir de vous accueillir à nouveau en Provence pour de prochaines vacances !
A bientôt,
Carolin, Provence Holidays
Svar från Provence Holidays
Dear Fabian,
Thank you very much for your kind feedback!
We are delighted to hear that you appreciated our friendly and professional service. It was a pleasure to assist you, and we hope to have the opportunity to welcome you back to Provence in the future.
A bientôt,
Nathalie, Provence Holidays
Very beautiful house
Very beautiful house. Good service and a perfect location to relax.
11 augusti 2026
Svar från Provence Holidays
Dear Jeroen,
Thank you very much for your lovely review!
We are delighted to hear that you enjoyed the beautiful house, our service, and the peaceful location. It is wonderful to know that you had a relaxing stay in Provence.
Thank you again for choosing Provence Holidays. We hope to have the pleasure of welcoming you back in the future!
A bientôt,
Fanny, Provence Holidays
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.