…. so Protool and their staff still step up and provide stress free answers …. Then, and as a bonus ''I don't know but I'll find out ….'' is followed by a return 'phone call 3 minutes later …. If... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Phone requests are handled quickly and without any fuss. The website is easy to use and straightforward to order from. It’s especially helpful that it shows real‑time availability, so we don’t need... Se mer
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Ordered a small metric tap to clear out threads on a bespoke 1986 race bicycle. It arrived very promptly and I then realised it wasn’t the flat ended tap which was needed to clear a blind hole. Contac... Se mer
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The team are absolutely fantastic. I place my order and I get it in time for production next day. The tools are of excellent quality and reasonably priced, to top it off the expertise is second to n... Se mer
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Företagsinformation
Skrivet av företaget
Protool is a family-run supplier of precision cutting tools, based at Wrotham in Kent and independent of any single manufacturer. We hold stock across milling, turning, threading, hole making, toolholding, deburring, measuring and work holding. That means solid carbide and indexable end mills, slitting saws, corner rounding and chamfer cutters, ISO turning and Swiss line inserts, parting and grooving tools, thread mills, taps and dies, wire thread inserts and repair kits, HSS and carbide drills, reamers, spade drills and micro drills, collets and VDI holders, carbide burrs and zero-flute deburring tools, gauges and styli, vices, chucks and live centres. Storage cabinets and CNC workbench systems too, alongside the everyday items — silver steel, hand files, oil skimmers, magnetics. Brands we stock include Carmex, Widin, Nicon, Europa Tools, Vortex, OSG, Palbit, Toolex, JBO, Baer, Asimeto, Tschorn, Axis Micro, ITP and Polstore. Carmex Tiny Tools covers threading, turning and grooving at small-bore sizes most catalogues stop short of. Most of our customers are precision engineering firms machining for aerospace, medical and Formula 1, where a tool has to hold tolerance in titanium, Inconel or hardened steel and a scrapped part costs far more than the insert did. We also sell to one-man shops, toolrooms, maintenance departments and one-off buyers. There is no minimum order — a single insert is a perfectly good order. Orders placed before 4:30pm ship the same day from stock at Wrotham. Delivery is free next day on orders over £50 ex VAT. Trade accounts carry 30-day credit terms for qualifying businesses, with tiered pricing once the quantities justify it. Independent means we aren't working through one manufacturer's catalogue. If a tool is wrong for your material, your machine or your setup, we'll say so and tell you what we'd run instead. Call 01732 887 334 — ten minutes on the phone beats the wrong tool in the post.
What you get when you order from us
Skrivet av företaget
- Trade accounts with credit terms
- Negotiated pricing on repeat lines and [30-day terms] once you're set up. Call 01732 887 334 or email sales@protool-ltd.co.uk.
- Same-day dispatch from our own stock
- Orders placed before 4:30pm ship the same day. We hold tooling here at Wrotham rather than passing your order to a manufacturer.
- Nicon, Carmex and Widin in stock
- Threading and turning inserts, taps, end mills and carbide tooling for titanium, Inconel and hardened steel — down to Carmex Tiny Tools for micro-scale work.
- Independent, so we'll say what not to buy
- We aren't tied to one manufacturer's catalogue. If a tool's wrong for the material or the machine, we'll tell you.
Order by 4:30pm, dispatched the same day
Free next-day delivery over £50 ex VAT
Stock items ordered before 4:30pm leave us the same working day on a next-day service. Free DPD Next Day on mainland UK orders over £100 ex VAT, free Royal Mail Tracked 24 from £50. Everything ships from our own shelves at Wrotham — when the site says in stock, it's on the shelf.
Kontaktuppgifter
Unit 1, Invicta Business Park, TN15 7RJ, Wrotham, Storbritannien
- 01732 887334
- sales@protool-ltd.co.uk
- protool-ltd.co.uk
4,7
Utmärkt
91 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Protool Ltd
Hi Lee, Thanks for another great review👍🏼and thanks very much for you loyal custom😁Glad we were able to help again.
Great range of tools offer good value
Great range of tools offer good value
2 juli 2025
Omdöme utan inbjudan
Svar från Protool Ltd
Hi Ben,
Thank you for your 5 * review 😊Pleased we were able to help with what you required and hopefully can again in the future.
Excellent service and very professional
Wide range of great quality tools.. A great British company. I would use them every time!
3 juni 2025
Svar från Protool Ltd
Hi Gianni,
Thank you for your kind review, we appreciate your feed back and Glad to hear you like our tooling and will come back again! we hope to work with you again soon 😊
The brains! These people know their stuff.
The team are absolutely fantastic. I place my order and I get it in time for production next day.
The tools are of excellent quality and reasonably priced, to top it off the expertise is second to none. I had a parting issue that Iscar and Tungalloy couldn't resolve - Protool did! John you're the best, always helpful.
The rest of the team are also fantastic. You have a new customer who will always consider you first for my tooling needs.
29 maj 2025
Omdöme utan inbjudan
Svar från Protool Ltd
Hiya,
Thank you so much for your great review, we are so pleased John was able to advise on your application and resolve the issue, he really is a valued member of Protool.
We all try to help where we can, and are pleased you had a great experience with us.
We look forward to working with you again in the future, thanks again😁
I placed an order on May 7th
I placed an order on May 7th, emphasizing that it was an important order for us, with a promise of delivery by May 12th. We waited the entire day, but the tool was not delivered, nor did we receive any updates from Protool. After reaching out to them, we were informed that the delivery would not happen on the promised date. Instead, they stated it would arrive on May 14th, "all being well."
This delay not only damaged our reputation with the customer but also led to a fine due to our contractual obligations. The only response we received from Protool was, "We are sorry." Therefore, if you are considering placing an important order with them, make sure to get everything in writing!
7 maj 2025
Svar från Protool Ltd
Good morning Wasim,
We’re very sorry to hear about your experience and appreciate you bringing it to our attention. While we always aim to meet expected delivery dates, occasionally delays can happen due to factors outside our control for example when items are currently not in stock at time of order and we are relying on suppliers, but having said that I believe these were delivered on the morning of the 14th May. We understand how frustrating this must have been and are reviewing the situation internally to help avoid similar issues in future. Thank you again for your feedback.
Good delivery service
1 maj 2025
Svar från Protool Ltd
Hi Caroline,
Many thanks for taking the time to leave a review, pleased to hear there were no delays with your delivery.👍🏼
The item I wanted at a reasonable price…
The item I wanted at a reasonable price delivered next day, doesn't get much better than that.
1 maj 2025
Svar från Protool Ltd
Hi Dave,
Thank you for your 5* review😊we try to stay competitive whilst offering a great service, glad you had a good experience and hope to work with you again in the future.😉
Easy ordering process and delivered on…
Easy ordering process and delivered on time
28 april 2025
Omdöme utan inbjudan
Svar från Protool Ltd
Hiya Richard,
Many thanks for your 5* review, we are glad you found ordering through Protool nice and easy and that your goods were delivered on time with no delays.👍🏼
The helpful assistance and support in…
The helpful assistance and support in placing the order and dispatch of the goods.
1 april 2025
Svar från Protool Ltd
Hi, Thank you for you review and glad we were able to assist you.😊
WE HAD A PRICE A MONTH AGO AND ORDERED…
WE HAD A PRICE A MONTH AGO AND ORDERED SAME PARTS WITH INCREASE IN ITEM PRICES
4 april 2025
Svar från Protool Ltd
Thank you for your feedback. We understand your frustration regarding the recent price difference. Prices can occasionally fluctuate due to changes in supplier costs or market conditions, but we always strive to keep our pricing as consistent and fair as possible.
If you’d like to discuss your order further, please feel free to reach out to us directly — we’re always happy to help.
Very efficient service
Very efficient service, delivery was prompt, looks to be a good quality product but haven't used the drill bit yet
31 mars 2025
Svar från Protool Ltd
Hi Mark,
Many thanks for the great review it is very much appreciated, we do our best to offer a good service and are pleased to hear when the customer is happy, we are sure you won't be disappointed with the drill! Hope to see you again soon👍🏼😊
Outdated machinery repgotool barry gularly breaking…
Outdated machinery regularly breaking down .non branded or low graded machines not worth spending the time having to replace for another one or take the broken down item back stick with up to date companies for reliability cost you more in the long run
20 mars 2025
Omdöme utan inbjudan
Svar från Protool Ltd
Hi Karl,
Thanks for your review.
However it looks like this may have been meant for another company, as it doesn’t match our products or services. If you need any help, feel free to contact us.👍🏼
Good price and really quick delivery
5 mars 2025
Svar från Protool Ltd
Hi Colin,
Thank you for your review, we are glad you found the prices competitive and delivery was prompt.😊
Perfect
I couldn’t be more impressed with Protool! From start to finish, their professionalism, attention to detail, and customer service were outstanding. The team went above and beyond to ensure I had a seamless experience, and the quality of their work exceeded my expectations. It’s rare to find a company that truly values its customers, but Protool does just that. Highly recommend to anyone looking for top-notch service!
20 februari 2025
Omdöme utan inbjudan
Svar från Protool Ltd
Hi Paul,
Many thanks for your 5* review, we appreciate your feedback and glad you had a great experience with Protool! We do our best to help and advise where we can and are happy we could help you on this occasion. We look forward to working with you again soon.
Great selection of products and fast…
Great selection of products and fast delivery.
6 februari 2025
Omdöme utan inbjudan
Svar från Protool Ltd
Hi Tom.
Thanks for the 5 * review, glad you were pleased with the next day service and hopefully found everything you needed, we are increasing our portfolio all the time to provide a good range of products.😉
Svar från Protool Ltd
Hi Mark,
Thanks for the review, glad we had what you required on this occasion!
No request was to much for this well…
No request was to much for this well run company. Even when the tool that was requested was out of stock, a similar product was always found, and offered.
Thoroughly recommend PROTOOL.
21 januari 2025
Omdöme utan inbjudan
Svar från Protool Ltd
Thanks Kevin for taking the time to leave a review and for the 5 stars.
We always try help and offer the best solution if something isn't available, so pleased we were able to on this occasion!
And thanks for the recommendation😊we look forward to hopefully work with you again soon.
Really good service as ever
17 januari 2025
Omdöme utan inbjudan
Svar från Protool Ltd
Hi Jerry,
Thanks so much for your 5 star review 😊pleased to hear we're still providing a great service👍🏼
Very friendly and helpful company to…
Very friendly and helpful company to deal with many thanks.
8 januari 2025
Svar från Protool Ltd
Hi Paddy, Thank you for your lovely comment and 5* review 😁We look forward to working with you again soon! The Protool Team.
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