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Protool Ltd Omdömen 

91
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

…. so Protool and their staff still step up and provide stress free answers …. Then, and as a bonus ''I don't know but I'll find out ….'' is followed by a return 'phone call 3 minutes later …. If... Se mer

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Betygsatt 5 av 5 stjärnor

Phone requests are handled quickly and without any fuss. The website is easy to use and straightforward to order from. It’s especially helpful that it shows real‑time availability, so we don’t need... Se mer

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Betygsatt 5 av 5 stjärnor

Ordered a small metric tap to clear out threads on a bespoke 1986 race bicycle. It arrived very promptly and I then realised it wasn’t the flat ended tap which was needed to clear a blind hole. Contac... Se mer

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Betygsatt 5 av 5 stjärnor

The team are absolutely fantastic. I place my order and I get it in time for production next day. The tools are of excellent quality and reasonably priced, to top it off the expertise is second to n... Se mer

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Företagsinformation

  1. Verktygsbutik
  2. Precisionsmekaniker

Skrivet av företaget

Protool is a family-run supplier of precision cutting tools, based at Wrotham in Kent and independent of any single manufacturer. We hold stock across milling, turning, threading, hole making, toolholding, deburring, measuring and work holding. That means solid carbide and indexable end mills, slitting saws, corner rounding and chamfer cutters, ISO turning and Swiss line inserts, parting and grooving tools, thread mills, taps and dies, wire thread inserts and repair kits, HSS and carbide drills, reamers, spade drills and micro drills, collets and VDI holders, carbide burrs and zero-flute deburring tools, gauges and styli, vices, chucks and live centres. Storage cabinets and CNC workbench systems too, alongside the everyday items — silver steel, hand files, oil skimmers, magnetics. Brands we stock include Carmex, Widin, Nicon, Europa Tools, Vortex, OSG, Palbit, Toolex, JBO, Baer, Asimeto, Tschorn, Axis Micro, ITP and Polstore. Carmex Tiny Tools covers threading, turning and grooving at small-bore sizes most catalogues stop short of. Most of our customers are precision engineering firms machining for aerospace, medical and Formula 1, where a tool has to hold tolerance in titanium, Inconel or hardened steel and a scrapped part costs far more than the insert did. We also sell to one-man shops, toolrooms, maintenance departments and one-off buyers. There is no minimum order — a single insert is a perfectly good order. Orders placed before 4:30pm ship the same day from stock at Wrotham. Delivery is free next day on orders over £50 ex VAT. Trade accounts carry 30-day credit terms for qualifying businesses, with tiered pricing once the quantities justify it. Independent means we aren't working through one manufacturer's catalogue. If a tool is wrong for your material, your machine or your setup, we'll say so and tell you what we'd run instead. Call 01732 887 334 — ten minutes on the phone beats the wrong tool in the post.

What you get when you order from us

Skrivet av företaget

Trade accounts with credit terms
Negotiated pricing on repeat lines and [30-day terms] once you're set up. Call 01732 887 334 or email sales@protool-ltd.co.uk.
Same-day dispatch from our own stock
Orders placed before 4:30pm ship the same day. We hold tooling here at Wrotham rather than passing your order to a manufacturer.
Nicon, Carmex and Widin in stock
Threading and turning inserts, taps, end mills and carbide tooling for titanium, Inconel and hardened steel — down to Carmex Tiny Tools for micro-scale work.
Independent, so we'll say what not to buy
We aren't tied to one manufacturer's catalogue. If a tool's wrong for the material or the machine, we'll tell you.

Order by 4:30pm, dispatched the same day

Free next-day delivery over £50 ex VAT

Free next-day delivery over £50 ex VAT
Stock items ordered before 4:30pm leave us the same working day on a next-day service. Free DPD Next Day on mainland UK orders over £100 ex VAT, free Royal Mail Tracked 24 from £50. Everything ships from our own shelves at Wrotham — when the site says in stock, it's on the shelf.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

91 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(91)

22 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good communication and product what's…

Good communication and product what's not to like

29 juli 2026
Logotyp för Protool Ltd

Svar från Protool Ltd

Nothing, hopefully. Glad the tooling was right and you could get hold of someone when you needed to — that's the bit we work hardest at. Anything you're after that isn't on the site, just ask and we'll source it.

Thanks for taking the time to leave this. 👍

Betygsatt 5 av 5 stjärnor

Great products

Great products, clearly described, speedy delivery and all at competitive prices

7 juli 2026
Omdöme utan inbjudan
Logotyp för Protool Ltd

Svar från Protool Ltd

Hi,
Thanks so much for your 5* review 😁we appreciate the great feedback, and hope to work with you again soon.

Betygsatt 5 av 5 stjärnor

I accidentally ordered the wrong…

I accidentally ordered the wrong product so got in touch with Protool via email. Customer support is excellent. Replies are very quick and so easy to deal with. The product itself is of superb quality. Highly recommended!

7 maj 2026
Logotyp för Protool Ltd

Svar från Protool Ltd

Hi Carole,
Thanks so much for your great 5* review, we always try to help where we can and appreciate feed back, looking forward to working with you again soon 😉

Betygsatt 5 av 5 stjärnor

Very fast delivery and had stock of…

Very fast delivery and had stock of some niche tooling that I needed

10 mars 2026
Logotyp för Protool Ltd

Svar från Protool Ltd

Hi 😁
thank you for your 5* review, so pleased we were able to assist in the tooling you required and was a speedy delivery 👍🏼

Betygsatt 5 av 5 stjärnor

first place we look

honest about stock and prices are competitive.

2 mars 2026
Logotyp för Protool Ltd

Svar från Protool Ltd

Hi Phil 😊
Thank you for taking the time to leave a review, we try to let the customer know as best as possible regarding stock and availability and always try to keep our prices as competitive as we can.😁

Betygsatt 5 av 5 stjärnor

Buying experiance

Phone requests are handled quickly and without any fuss. The website is easy to use and straightforward to order from. It’s especially helpful that it shows real‑time availability, so we don’t need to call to confirm whether parts will arrive.

11 februari 2026
Omdöme utan inbjudan
Logotyp för Protool Ltd

Svar från Protool Ltd

Hi Jeremy,
Many thanks for taking the time to leave a great review, it's always great to speak with customers over the phone especially if we are able to help😊and it's great you find the website so helpful and easy to use👍🏼we try to make things as easy as possible for our customers 😁

Betygsatt 4 av 5 stjärnor

Happy with Protool services

Great service, very quick on response, the team are very friendly. I would give 5 stars but sometimes items have taken a while to be delivered.

5 februari 2026
Logotyp för Protool Ltd

Svar från Protool Ltd

Hi Dave,
Thank you for taking the time to leave a review and glad that in general you have a positive experience with Protool 😁Unfortunately sometimes if items are out of stock deliveries can take a little longer than we would like and for that we apologise, although we do our best to keep the customer informed of any delays once we are aware of them.😊

Betygsatt 5 av 5 stjärnor

Polite and helpful

Staff are very helpful and polite.Goods that were in stock were dispatched same day and back orders were quick in coming through .

3 februari 2026
Logotyp för Protool Ltd

Svar från Protool Ltd

Hi Graham,
Many thanks for your great review, we appreciate your comments and always try our best to help 😊and we always try to dispatch orders as soon a possible 👍🏼

Betygsatt 5 av 5 stjärnor

Thanks for your help placing an order…

Thanks for your help placing an order and getting it shipped. Lucy was very helpful.

Gary
Desert Cutting Tools

30 januari 2026
Logotyp för Protool Ltd

Svar från Protool Ltd

Hi Gary,
Many thanks for your 5* review, Lucy is a great member of the team and we are pleased she was able to assist with your order 😊
Hopefully we will get the chance to work with you again in the future, and if you need any help, just give us a shout.😊

Betygsatt 5 av 5 stjärnor

Really quick response times and fast…

Really quick response times and fast delivery

17 december 2025
Omdöme utan inbjudan
Logotyp för Protool Ltd

Svar från Protool Ltd

Hello Hayley😊
Thank you for you 5 * review, we always try our best to reply and respond ASAP, so appreciate your feedback 😁

Betygsatt 5 av 5 stjärnor

Years of positive experience.

We've been using Protool for several years and always been pleased with their quality and technical support. Most items are delivered next day, and they'll always let you know if anything is likely to be delayed, giving you the chance to look elsewhere, if necessary.

17 december 2025
Omdöme utan inbjudan
Logotyp för Protool Ltd

Svar från Protool Ltd

Hi David 😊
Thank you for taking the time to leave a review, we're so pleased we have been able to help you over the years and that you are happy with the service you receive.
look forward to working with you again in the future😊

Betygsatt 5 av 5 stjärnor

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff
A wide range of products and very easy to find what you are looking for.

17 december 2025
Omdöme utan inbjudan
Logotyp för Protool Ltd

Svar från Protool Ltd

Thanks for your review Steve,
So pleased we were able to help you and that you and find the website easy to navigate 😁

Detta är Trustpilot

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