Just made an order on line chose delivery day the were delivered on time by DPD .This is my second purchase in a few weeks the taste of the party's are fantastic and the free sausage rolls are superb.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely loved my cream tea, the pasties were full of flavour & very tasty Not to mention the lovely scones , jam & butter, shortbread biscuits & tea bags Exceptional value for money Quick & sp... Se mer
Företaget har svarat
Easy to order with clear pictures and information about the products . Very quick delivery time too . Have now tried the large Cornish pasty - perfect ; the steak and gravy one which I made into a m... Se mer
Företaget har svarat
Pasties arrived in good time, they were well packed, chilled & in great condition. In no time at all one was in the air fryer & served up - Delicious!! Pasty pastry was not too thick, with an excelle... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Kontaktuppgifter
Storbritannien
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Quality Pasties
We like the 'Choose Your Own' option for ordering our pasties which are always tasty and excellent. There is just one point with the delivery - The pasties used to arrive well frozen during the morning of the selected delivery day. However, the more recent orders we placed arrived well into the afternoon and the expanded polystyrene packaging contained fewer and different 'Phase Change Material' mats compared to previous orders. The pasties were still just about frozen on arrival but were not as firm to handle as those from our previous orders. The higher temperature differential in hot weather has an obvious increased heat flow effect but we always used to receive our pasties really deeply frozen in the past.
27 augusti 2026
Svar från Proper Pasty Company Ltd
Hi Mr Patrick,
Thank you for your detailed feedback. We’re delighted to hear that you continue to enjoy our Pick Your Own selection and the quality of our pasties.
We also really appreciate your comments regarding the packaging and the condition of the pasties on more recent deliveries, particularly during warmer weather. We continually review our packaging to ensure our products remain suitably frozen during transit, and we’ll certainly pass your observations regarding the ice packs and temperature on to our team.
It’s reassuring to hear that your pasties were still frozen on arrival, but we appreciate the difference you’ve noticed compared with previous deliveries. Thank you for bringing this to our attention.
Kind regards,
The Proper Pasty Company
Absolutely loved my cream tea
Absolutely loved my cream tea, the pasties were full of flavour & very tasty
Not to mention the lovely scones , jam & butter, shortbread biscuits & tea bags Exceptional value for money
Quick & speedy delivery. All arrived Lovely & fresh
5 september 2026
Omdöme utan inbjudan
Svar från Proper Pasty Company Ltd
Hi Paul,
Thank you so much for the lovely review!
We’re delighted you enjoyed everything, from the tasty pasties and cream tea to the scones, shortbread and tea. It’s great to hear it all arrived fresh and promptly too. We really appreciate your wonderful feedback!
Kind regards,
The Proper Pasty Company
Sent for son in laws birthday present…
Sent for son in laws birthday present he was over the moon with the size of the giant ones thought he would eat 2 but he could just about eat 1.
4 september 2026
Omdöme utan inbjudan
Svar från Proper Pasty Company Ltd
Hi Sylvi,
Thank you so much!
We’re delighted your son-in-law was over the moon with his birthday present! Our Giant Pasties certainly live up to their name – it sounds like one was more than enough!
We hope he thoroughly enjoyed it.
Kind regards,
The Proper Pasty Company
Excellent company and products
Quality products, professionally delivered and presented. Sent numerous times to friends and family and every time they are enjoyed. Highly recommend this company and their excellent customer service and products. Thank you PPC.
3 september 2026
Omdöme utan inbjudan
Svar från Proper Pasty Company Ltd
Hi Susan,
Thank you so much for your wonderful review!
We’re delighted that our products have been enjoyed by your friends and family time and time again. Your recommendation and kind words about our products and customer service really mean a lot to us.
Thank you for your continued support!
The Proper Pasty Company
Everything was perfect
Packaged well, arrived frozen perfect for me to pop in the freezer. Oh my goodness they taste amazing. I highly recommend ordering from this company you won't be disappointed.
3 september 2026
Omdöme utan inbjudan
Svar från Proper Pasty Company Ltd
Hi Janet,
Thank you so much for the fantastic review!
We’re delighted everything arrived perfectly frozen and ready for the freezer – and even happier to hear how much you enjoyed the taste! Your recommendation really means a lot to us.
Kind regards,
The Proper Pasty Company
Utterly Delicious
Pasties arrived in good time, they were well packed, chilled & in great condition. In no time at all one was in the air fryer & served up - Delicious!!
Pasty pastry was not too thick, with an excellent amount of fillings. I turned the pasty halfway through cooking, which produced a very even crispy finish - I was not left wanting. Will certainly be ordering moe
20 augusti 2026
Omdöme utan inbjudan
Svar från Proper Pasty Company Ltd
Hi Roger,
Thank you so much for the fantastic review!
We’re delighted everything arrived in great condition and that your first pasty went down so well. Great tip with the air fryer too! We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
The Cornish Pasties are delicious and…
The Cornish Pasties are delicious and the fillings are plentiful. Looking forward to trying other flavours.
2 september 2026
Omdöme utan inbjudan
Svar från Proper Pasty Company Ltd
Hi Irene,
Thank you so much!
We’re delighted you’re enjoying the Cornish Pasties and their generous fillings. We hope you have fun trying some of our other flavours too – you may find a new favourite!
Kind regards,
The Proper Pasty Company
Svar från Proper Pasty Company Ltd
Hi Philip,
Thank you so much!
We’re delighted you enjoyed the pasties and were pleased with the delivery service. We really appreciate your lovely feedback!
Kind regards,
The Proper Pasty Company
Second experience
Second time using properpasty and can honestly say I'm not disappointed with the packaging, the pasties which are great, and also came with sausage rolls, nice job keep it up
4 september 2026
Omdöme utan inbjudan
Svar från Proper Pasty Company Ltd
Hi Nigel,
Thank you so much for ordering with us again!
We’re delighted to hear you’ve been pleased with the packaging, pasties and sausage rolls. Your continued support really means a lot to us – we’ll certainly keep it up!
Kind regards,
The Proper Pasty Company
Svar från Proper Pasty Company Ltd
Hi David,
Thank you so much!
We’re delighted you love the taste and especially the pastry. We really appreciate your lovely feedback!
Kind regards,
The Proper Pasty Company
Svar från Proper Pasty Company Ltd
Hi William,
Thank you so much!
That’s a wonderful compliment and really means a lot to us. We’re delighted you enjoy our pasties so much!
Kind regards,
The Proper Pasty Company
Small problem with package was swiftly…
Small problem with package was swiftly and efficiently dealt with. Very satisfied and the product is excellent.
27 augusti 2026
Svar från Proper Pasty Company Ltd
Hi Phillip,
Thank you so much for your lovely feedback!
We’re pleased we could get the small issue resolved quickly for you, and delighted to hear you’re very satisfied with the products. We really appreciate your support!
Kind regards,
The Proper Pasty Company
Interesting thinking it would be like a…
Interesting thinking it would be like a gigsters pasties but was quite different .found them quite dry, cooked at 180c for 20 minutes colour was good but inside felt very dry
27 augusti 2026
Svar från Proper Pasty Company Ltd
Hi Phil,
Thank you for your feedback.
We’re sorry to hear you found the pasties a little dry and that they weren’t quite what you were expecting. We appreciate everyone has their own preference when it comes to pastry and filling, but we’ll certainly take your comments on board. Thank you for giving them a try.
Kind regards,
The Proper Pasty Company
As good as always.
26 augusti 2026
Svar från Proper Pasty Company Ltd
Hi Terence,
Thank you so much!
It’s always lovely to hear from a returning customer. We really appreciate your continued support and are delighted you’re enjoying our pasties as much as ever!
Kind regards,
The Proper Pasty Company
Nice tasting non greasy and really good…
Nice tasting non greasy and really good delivery time
27 augusti 2026
Svar från Proper Pasty Company Ltd
Thank you so much for your review!
We’re delighted you enjoyed the taste and found the pasties lovely and non-greasy. Great to hear the delivery was speedy too!
Kind regards,
The Proper Pasty Company
Excellent
Easy to order. Delivered exactly on time. Was sent as a gift and I'm told it was all lovely. Thanks
27 augusti 2026
Svar från Proper Pasty Company Ltd
Hi Christine,
Thank you so much!
We’re delighted you found ordering easy, the gift arrived right on time, and most importantly, that the recipient enjoyed everything.
We really appreciate your lovely feedback!
Kind regards,
The Proper Pasty Company
Nice pasties easy to order delivery…
Nice pasties easy to order delivery came on the day asked for
27 augusti 2026
Svar från Proper Pasty Company Ltd
Hi Ronald,
Thank you so much!
We’re delighted you found ordering easy and that your pasties arrived on your chosen delivery day. We hope you thoroughly enjoy them and look forward to serving you again!
Kind regards,
The Proper Pasty Company
I ordered the afternoon tea for my Son…
I ordered the afternoon tea for my Son and his family to celebrate their Anniversary and their Sons 19th birthday. The package was delivered on time and they said it was "very nice", other than that I can't comment, but I would order again.
Thank You.
27 augusti 2026
Svar från Proper Pasty Company Ltd
Hi Maggie,
Thank you so much for your lovely review!
We’re delighted the Afternoon Tea arrived on time and helped your family celebrate two special occasions. It’s great to hear they enjoyed it, and we really appreciate you choosing us for their gift. We look forward to your next order!
Kind regards,
The Proper Pasty Company
Lovely pasties
We had a cornish tea box, so decided to try a mixed box of pasties, they are very good, we shared the Danish apple and custard, they are a good size! It would be a good idea to maybe have the option of a smaller box of sausage rolls to order, My freezer is always full, so unfortunately I can't accommodate a box of 24, but will definitely be ordering again soon 😃
29 augusti 2026
Omdöme utan inbjudan
Svar från Proper Pasty Company Ltd
Hi Heidi,
Thank you so much for your lovely feedback!
We’re delighted you enjoyed the mixed pasties – the Dutch Apple & Custard is certainly a good-sized treat!
Thank you also for the suggestion regarding a smaller box of sausage rolls. We completely understand that freezer space can be at a premium, so we’ll certainly pass your feedback on.
We really appreciate your support and look forward to your next order!
Kind regards,
The Proper Pasty Company
Pasties and sausage rolls
Pasties and sausage rolls well received by a new recipient for a birthday treat However delivery was a day late!
26 augusti 2026
Svar från Proper Pasty Company Ltd
Hi Liz,
Thank you for your feedback. We’re delighted to hear the pasties and sausage rolls were well received as a birthday treat.
We’re very sorry that the delivery arrived a day late. We’ll be addressing this with the courier, as we appreciate how important it is for gift orders to arrive on the requested date.
Thank you again for letting us know.
Kind regards,
The Proper Pasty Company
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.