I RESPONDED TO YOU DIRECTLY on 27/10/26 letting you know that the order I should have received 23/10/26 had arrived 26/10/26 it was reported by a local. A farmer found this to be DUMPED ON A PUBLIC... Se mer
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Det här tycker kunderna
A big thank you to Graham @SouthCoastGundogTraining for recommending Pro Dog Raw for our cockapoo Honey. Honey has never been food motivated, and we'd tried pretty much everything. Since switch... Se mer
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Fantastic customer service. I had a delivery due from DHL on a Friday. It did not turn up until the Tuesday after. Spoke to customer service who arranged a collection and reorder of the dog food to g... Se mer
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Being new to raw feeding, PRODOG really helped me. Alison, who spent a lot of time over email and phone call helped me understand and set a plan for my Oliver. She really did put me at ease and advise... Se mer
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Företagsinformation
Skrivet av företaget
ProDog is a raw dog food delivery service online with an exceptional brand offering superior quality when it comes to feeding a BARF raw dog food.
Kontaktuppgifter
Unit J8, Oaktree Business Park, TA9 4HA, Highbridge, Storbritannien
- 01278556155
- support@prodograw.com
- prodograw.com
4,3
Utmärkt
848 omdömen
Ingen aktuell inbjudningshistorik
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The food at Prodog is second to none
The food at Prodog is second to none. I have a dog with itchy skin and tried many brands before settling on Prodog. I recently had a delivery issue which was dealt with to my satisfaction. I then asked for suggestions to lower my feed bill and was contacted by Alison who helped find an alternative method to get the proteins I needed. The bundles are great value for money and contain good selections.
20 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hello Caroline,
Thank you so much for sharing your experience. We’re delighted to hear that your dog is thriving on ProDog and that our food has helped with her itchy skin. It’s super to know we’ve made such a difference.
We’re also really pleased that Alison was able to support you in finding a more cost-effective way to get the proteins you need. Our team is always here to help, and your kind words mean a lot.
It’s good to hear you’re enjoying the value and variety of our bundles too. Thank you for recommending us. We look forward to continuing to support you and your dog.
Best wishes
Team ProDog
10kg mixed bundle
Excellent food,lots of bundles to suit all different dogs, loads of flavours, great packaging, dog loves this food! Had an issue when they changed courier company and was left in warehouse all weekend, thankfully all resolved and courier company changed.... so glad they did! Highly recommend:)
30 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hello Sharon,
Thank you for your lovely review. We’re delighted to hear that your dog is enjoying the variety and flavors in our bundles. It’s always our goal to make mealtimes exciting and nutritious.
We really appreciate your patience during the courier changeover and we’re glad everything was resolved quickly. Your recommendation means the world to us, and we look forward to keeping your dog happy with every order.
Please get in touch if you have any questions, we're always happy to help.
Best wishes
Team ProDog
Excellent food and company.
Our dog has never been keen on any type of food but the raw dog food is a revelation. She is really enthusiastic for every meal and we no longer have to coax her to eat or add cheese etc to the top of her meals!
If I have ever had any issues around placing an order then I can easily ring up and speak to a knowledgeable member of the team. They are always really pleasant and extremely helpful. Delivery is so easy and has always been problem free.
30 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hi Heather,
Thank you so much for your super feedback. We’re delighted to hear that your dog is enjoying her meals with such enthusiasm. It’s exactly what we love to hear. Knowing that mealtimes have become stress-free and enjoyable for both of you means a lot to us.
We also really appreciate your kind words about our team and service. It’s great to know that whenever you need support, you’ve found us friendly, helpful, and easy to reach. We’ll be sure to share your comments with the team; they’ll be thrilled.
Thank you again for taking the time to share your experience. We look forward to keeping tails wagging with every delivery.
Best wishes
Team ProDog
Halfway through sample pack
Halfway through sample pack. Trying to work out how much I'll need for a month's supply before I order again.
I fed my dogs raw meat anyway but worried they were missing out on things and they would not eat some days, maybe bore? so I decided to try this company.
Delivery was fast. Couple of days. Food in tubs and well packed. My dogs were cautious at first but once they tried it that was it! They dance about when I'm filling their dish and they empty each time which is a change for them so obv they're enjoying it. I did notice a change in their stools (due to the bone content I think) and that they go more often. Hopefully that'll settle.
It seems pricey but one tub 500g feeds my two toy poodles 3 times (they only have 160g a day) so it works out fairly reasonable and seems good quality.
So far my dogs are happy so I'm happy.
18 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hi Jay,
Thank you so much for sharing your experience with our sample pack. We’re delighted to hear your poodles are enjoying their meals and that mealtimes have become something they look forward to. It’s always lovely when picky eaters get excited about food.
Changes in stools can sometimes happen when switching to a new diet, especially with the natural bone content, but things usually settle as their systems adjust. If you’d like any advice on portioning or helping them transition smoothly, our team is always happy to help.
We’re so pleased you’ve found the food to be good quality and reasonably priced for your little ones. We look forward to keeping their tails wagging.
Warm regards,
Team ProDog
Good Experience sorting my error
I stupidly ordered the Raw Dog Food rather than the puppy version.
I then left a note of such on their contact page and I received an email from Liselle advising how I could correct my error.
All in all, a good product with good customer service.
BTW - the dog loves it too!
17 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hello Alistair,
Thank you so much for your kind review. Mistakes happen, and we’re really glad Liselle was able to quickly help you get it sorted.
It’s great to hear that both you and your pup are happy with the food and the service. We really appreciate your support and look forward to keeping your pups tail wagging.
Please do contact us again if you have any questions or need support. We're here to help everything run smoothly for you.
Best wishes
Team ProDog
Fantastic customer service
Excellent customer service explaining all the options including feeding guides.
Items are very fairly priced with a great healthy variety of protein sources.
Order arrived promptly with free postage.
12 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hello Lynsey,
Thank you so much for your kind words. We’re delighted to hear you found our customer service helpful and that the feeding guides and variety of proteins were useful.
It’s great to know you’re happy with the value, prompt delivery, and free postage too. We really appreciate your support and look forward to serving you again soon.
If you have any questions then please do get intouch, we're always happy to help.
Best wishes
Team ProDog
Amazing quality at such a great price
Amazing quality at such a great price. And easy to use!
I have been feeding Pro Dog Raw to my dogs for a few years now, and it has never let me (or my dear dogs) down in its quality, value for money, and its appeal to my dogs' taste! I love the fact that it's the best nutrition for them as well, and their good health is testament to that.
It might be an easy phrase to say, but I wouldn't feed them anything else.
13 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hi S A,
Thank you so much for your wonderful feedback. We’re delighted to hear that your dogs have been thriving on ProDog Raw over the years.
Knowing that you see the benefits in their health and happiness means the world to us. We’re proud to provide great quality, value, and nutrition you can trust, and we are delighted to hear your dogs love it too.
We truly appreciate your loyalty and kind words.
Best wishes
Team ProDog
No pressure, and my dogs love it
Spoke to them a couple of times regarding there raw dog food and the best thing to do for my three year old and 4 month old dogs, not once have I felt pressured into buying from them. All I've ever got is honest and great advice.
Ordered the mixed bundle initially and then since swapped some of the flavours out, when I emailed to request how to change the bundle over I was really surprised to get a call from there nutritionalist and helped me sort out my bundles ready for this months delivery.
10 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hello Mark,
Thank you so much for your lovely review.
We’re so pleased to hear that both you and your dogs are happy with our service and food. We’ll never pressure anyone into ordering, our goal is always to give honest advice and support so you can make the best choices for your dogs.
It’s great to know our nutritionist was able to help you tailor your bundle to suit your dogs’ needs.
We really appreciate you taking the time to share your experience, and we look forward to keeping your dogs’ tails wagging every month.
Best wishes
Team ProDog
Prodog Raw - simply the best
I have used Prodog Raw for a few years now. The quality of the food is excellent, and the supplements I use give great results. I would highly recommend this company, Customer Service are helpful and very efficient, empty bowls at every meal time are a great testament to the food, my two cocker spaniels would definately give it 10 out of 10.
11 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hello Jackie,
Thank you so much for your wonderful feedback.
We’re delighted to hear that your dogs have been enjoying ProDog Raw for several years and that both the food and supplements have made such a positive difference.
It’s also super to know that our customer service team has been able to support you well too. Empty bowls and happy cocker spaniels are the best compliment we could ask for.
We truly appreciate your recommendation and your continued trust in us.
Best wishes
Team ProDog
Wasn't able to get their product here…
Wasn't able to get their product here in the US, but they gave me recommendations of possible supplements that might help and websites to go to. They were very helpful.
20 maj 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hi Conni,
Thank you so much for your kind words. While we’re sorry our product isn’t available in the US, we’re glad we could point you toward some helpful alternatives. We truly appreciate your feedback.
Best wishes
Team ProDog
Our dogs love the variety
Our dogs love the variety. Very useful for us as one of our dogs is allergic to chicken. We subscribe for ease. Food always delivered on time. If we need to change date of delivery, the company respond promptly and effectively.
10 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hello Dr Les,
Thank you so much for your kind words. We’re delighted to hear that your dogs are enjoying the variety, especially with one needing a chicken-free diet.
It’s wonderful to know that our subscription service and flexible delivery options are making things easier for you. We truly appreciate your support and look forward to keeping those tails wagging.
Best wishes
Team ProDog
Good products - dog approves
On the negative side I've experienced several frustrating problems with online ordering and product availability however these were all resolved quickly and courteously by a phone call. ProDog Raw's supplements are high quality and effective and having tried less expensive alternatives - which didn't benefit my dog to the same extent - will opt for ProDog whenever possible.
9 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hello DLS,
Thank you so much for your thoughtful feedback. We’re delighted to hear that your dog enjoys our products and that you’ve found real benefits from our supplements.
We truly appreciate your patience and understanding regarding the online ordering and availability issues, and we’re glad our team was able to resolve things quickly for you.
Your loyalty means a lot to us, and we look forward to continuing to support your dog’s health and happiness with ProDog.
Best wishes
Team ProDog
Advice
I asked the customer service for some advice for my dog and they were so helpful and professional they replied to several emails and responding on the same day with very helpful information. I use their raw food and it’s is brilliant. Packaged well and reasonably priced and if you subscribe you get it cheaper. They have lots of supplements too and everything is a high standard. 5 stars and would give more if I could.
5 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hello Rachel,
Thank you so much for your wonderful review. We’re delighted to hear that our team was able to support you with helpful advice and quick responses. Your dog’s wellbeing is always our top priority. It’s super to know you’re happy with our raw food, packaging, pricing, and supplements too.
We truly appreciate your kind words and your 5-star rating (and more). It means the world to us. Thank you so much for your support.
If you have any questions, please don't hesitate to get in touch. We're always happy to help.
Best wishes
Team ProDog
I’ve been with ProDog for a few years…
I’ve been with ProDog for a few years now and have always had the best service for anything and everything I’ve needed!! The boys have been amazing on ProDog Raw! We use the complete raw meat and Flexx supplement as both boys are large, susceptible breeds for hip dysplasia. The eldest is 7 now and still going strong with a glorious coat!!
Thank you ProDog!!
8 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hi Rach,
Thank you so much for sharing your experience. We’re thrilled to hear your boys are thriving on our Complete Raw and Flexx supplement, especially knowing how important joint support is for larger breeds.
It’s wonderful that your eldest is going strong at 7 with such a healthy coat; that makes us so happy to hear.
We truly appreciate your loyalty over the years and your kind words about our service. Thank you for trusting ProDog with your dog nutrition.
If you have any questions, please do get in touch. We're always happy to support.
Best wishes
Team ProDog
Great quality dog food
Really pleased with the product my dogs love it
8 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hi Jason,
Thank you for your lovely feedback. We’re so pleased to hear your dogs are enjoying our food and that you’re happy with the quality.
Please do not hesitate to get in contact if you've any questions. We're always happy to help.
Best wishes
Team ProDog
First time raw food buyer
First time raw food buyer. Had some initial questions as have a bulldog with allergies. Spoke with a Nutritionist who asked relevant questions and advised the best place to start. Order my first trial box and Dennis loves it so far.
8 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Thank you for sharing your first experience with us. We’re so glad our Nutritionist could guide you through the best starting point for Dennis, especially with his allergies.
It’s wonderful to hear he’s enjoying his trial box already. We look forward to supporting you both on your raw journey. Please do get in touch with any queries or questions so you're confident in all you feed Dennis.
Best wishes
Team ProDog
Prodog Raw Review
I used this dog food provider for circa 3 years for their pure rabbit meat products.
Prodograw is one of the only raw meat providers that supply pure single meat protein. Most raw food providers use mixed raw meats to make up the weight, which does not suit all dogs and can result in allergies.
Unfortunately, the 80.10.10 (meat, offal, bone) ratio stated seemed incorrect and my dog frequently suffered with constipation, even when extra water was added to his feeds he produced hard yellowish lumps, or dry sand texture poops - indicating extremely high calcium levels. I recently changed my provider and now mix the meat ratio myself.
The result being on the same 1.5Kg of daily feed, his output is now back to a healthy texture and colour and surprisingly he poops around twice per day instead of six.
Frequently after defrosting the food for feeding the container was reduced to a watery mush, which weighed far less than a kilo.
The deliveries are usually on time and reliable, but hot summer weather can severely impact your work.
The process for applying discount Woofurrals Rewards is not a straightforward process and does not work when buying dog food online. This always requires a phone call to customer service.
It would be nice if Prodograw would consider a recycle program that would help reduce wastage and damage to environment by reusing the delivery vans to coolect and reuse plastic food containers to reduce high toxic gas emissions in the environment.
6 augusti 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hi Drew,
Thank you for taking the time to share such detailed feedback. We’re glad to hear you’ve appreciated our single-protein options and reliable delivery over the years.
We’re very sorry to hear that the 80:10:10 ratio hasn't work for your dog recently and caused digestive issues. Every dog is unique, and it’s important to find the right balance that suits their individual needs. Your experience highlights the importance of monitoring your dog’s response to diet. Please do contact us if you are open to a conversation with our canine nutritionist; she will be more than happy to discuss with you.
Regarding defrosting issues, hot weather can indeed impact frozen raw food, and we’re continually looking at ways to improve packaging and delivery to minimize this.
We also hear your feedback about the Woofurrals Rewards system and recycling initiatives. These are areas we’re actively exploring to make the experience smoother for our customers and more environmentally friendly.
Thank you again for your honesty and for being a long-term supporter. Your insights help us improve both our products and our service.
Best wishes
Team ProDog
Fabulous company
I'm writing this review to express my sincere appreciation for Prodog's product and services, having been a loyal customer for several years.
The range of raw dog food is truly excellent, offering a variety that caters well to the needs of my dog. The quality and nutritional value are great and I have found no reason to consider any other brand.
The customer service team are fabulous and highly responsive. It's a pleasure to interact with such a professional and attentive support team whenever I have had any queries or required assistance.
The delivery options are both convenient and reliable. The user friendly online platform makes ordering straightforward and efficient.
My experience has been nothing short of fantastic. I wholeheartedly recommend the products and services to others and will continue to remain a customer.
5 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hello Wendy,
Thank you so much for your wonderful feedback and for being such a loyal customer over the years. We’re delighted to hear that both our raw food range and our service have consistently met your expectations.
Our team takes great pride in ensuring every part of your experience is positive, from product quality and nutrition to customer care and delivery. Knowing that you and your dog are happy truly means the world to us.
We greatly appreciate your recommendation and look forward to continuing to support you and your dog for many years to come.
Best wishes
Team ProDog
Been using this for months
Been using this for months, superb product, with such variety. After using many other high quality brands, our golden retriever frequently got bored and was going off her food. Since using pro dog Daphne licks the bowl completely clean, really higher quality with a huge selection. Not cheap but you get what you pay for and as long as she is happy we are happy.
regards
26 augusti 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hi Mark,
Thank you so much for sharing your experience with us. We’re delighted to hear that Daphne is enjoying her meals and that the variety is keeping her excited at mealtimes. It’s wonderful to know that she’s finishing every bowl and thriving on the quality.
We completely agree that our dogs’ happiness and health are worth it, and we’re pleased to be part of Daphne’s routine. Give her some extra cuddles from us.
Best wishes
Team ProDog
…Brilliant
Have used this company for quite a few years now and my babies love it. Service and price are great if I have an issue it is always dealt with quickly and professionally. Plenty of variations to choose from mine are on the chickenless bundle due to our pocket bully having an allergy to it and it has sorted her out I usually defrost a couple of different flavours so I can appease all my fussy pack. Can’t recommend this business enough just brilliant.
3 september 2025
Omdöme utan inbjudan
Svar från ProDog Raw
Hello Christine,
Thank you so much for your lovely review and for being with us over the years. We’re thrilled to hear your four-legged friends are thriving on the chicken-free bundle and that it’s helping your pocket bully with her allergy.
It’s always our goal to make mealtimes easy, tasty, and stress-free for both dogs and their humans, so we’re glad the variety is keeping everyone happy. We truly appreciate your recommendation and continued support.
Best wishes
Team ProDog
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