ProctorExam Omdömen 52

I did an SIA license renewal exam with Proctor Exam software. Overall it was a pleasant experience and the exam board guided me in areas I needed help.

I've only used ProctorExam once and I'd personally recommend that any institution considering it avoids it at all costs. The exam I was due to take failed to launch, technical help were unable to help and after over an hour of troubleshooting and restarting multiple times, I had to quit the exam.

This is not what you want when you are already stressed and supposed to be taking an exam.

Everything worked fine, and I liked the fact that you can't see anyone on the other side (although they can see you), as I thought I had to interact with a human being on camera.
I understand me being watched on my laptop camera, and sharing my screen, and I also understand I had to show I was alone in my room and that there was nothing on top or below my desk. However, what I don't understand is why, after all these checks, I also had to place my phone somewhere where they could see and me and my laptop screen...
This has been a bit tricky, as I had to be really creative, building something high up enough so they could see me and my laptop screen at the same time. All this while keeping my phone charged!
Not everyone has a desk behind or beside their desk... also with a close plug. I think watching us on camera is more than enough, especially after showing we are alone, there is nothing in our ears, there is nothing we can use on or near the desk, and we are also sharing our screen...

Terrible experience. Sat a Maths exam which was approx 2.5hrs. I went through all the security checks and successfully completed the exam. A week later I was advised I had passed then approx 2 further weeks told I had not passed the security set up and they could not see my screen. Why did they let me continue to sit the exam. Awful, awful service. I’ve now got to do the exam again, really stressful

ABSOLUTELY RUBBISH!!!

I did hundred times camera tests, phone test, MBM super speed connection, brand NEW COMPUTER (3 days old) and tested their supposed pre-test.(WICH WORKED PERFECT)

everything was fine, and during my CCL test camera stopped, kept disconnecting, and all buggy around, i am not sure if my test will be cancelled because of this rubbish app. but I cannot believe that SOME official government test authorities give the trust on this app. just see for yourself were ARE HUNDREDS to say the same!!

For me that test was really important for visa purpose and will suit them without doubt if this test will be cancelled...

please lawyer, people , stand for this and make them stop, is a SERIOUS PROBLEM to provide an UNSTABLE app for important test purpose...

HORRIBLE HORRIBLE!!!!!

Terrible customer service and horrible system - unable to sit exam - Save yourself and book in at exam centres

I used this app for giving my FRCO exam online. During the course of the exam the messages kept coming on screen informing me that they could not see me. I had to re-scan code several times during the exam. These interruptions made me nervous.

The exam as such did not have problems as the internet speed was good and I had no problems with submitting the answers on laptop.
I wrote to Royal college and they informed me that I needed to sort it out, technical issues.
I contacted Proctor app support chat, they kept saying it was internet speed related.
It was then I read the reviews, at least I do not feel so bad now. People have faced similar problems.

I took an exam and apparently the mobile app disconnected during the exam, but I did not receive a notification. It's just the worst app I have ever used in my life. I cannot believe that there are institutions that use it.

A truly awful system. It has clearly not been tested and appears to rely to heavily on an algorithm rather than actual observation/sense checks.

You need to have 2 different passwords and a log-in code to complete the exams. These are sent in an email but you are not allowed to have any tabs open so you are unable to retrieve them.

When submitted your final paper you must go through a tortuous three step process: Submission, Final, Log-out. How many times do you need to click "are you sure"? No doubt looking away even though you have submitted will be an automatic fail.

Cheating - should you wish to - would be ridiculously easy so any company relying on the results does so at their own risk. You are more likely not to pass through their untested processes and having to look up another password than being caught cheating.

As an employer I do not recommend this system. To candidates I feel sorry for you - they have managed to make sitting exams in person/live the easier option.

Other on-line proctoring systems are far superior.

I don’t recommend this platform at all. If you can avoid using it that would be better for you. In my case I had to pass an English test called TOEIC and my score has been cancelled for reasons that I am not responsible for. I now have to pay for taking this test again. This is a shame

I recently took a 40 question multiple choice exam with this software and the whole way through I was constantly being asked via a popup window to share my screen, literally every question. Tech Support claimed that I was on a bad broadband connection, however pre-exam I tested my superfast setup and it was between 60-70MB/ps download and >20MB/ps upload and always has been for weeks. Very disrupting. This software grinds connections to a halt. I was surprised that the invigilator didn't stop the exam the number of times that I had to approve their popup, but guess they are encountering this all the time? I can imagine this would be very disconcertng for anyone with exam nerves.

Tried to run the test equipment option in email. Doesn't allow user to select a webcam, just uses the default one but there's no way to change the default one in Windows. Tech support didn't advise me that it could be done in Chrome. I had to find that out myself. When I asked them if they would reset the equipment test, they told me they couldn't do that. I hope this doesn't cause a problem for my wife's exam. This company is a shambles.