Private Blood Tests Omdömen 

260
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very easy to book and then to arrange for samples via Spire. Full results in 3 days with very helpful expert analysis by your Doctor. This will assist in further discussions with my NHS Doctor.

Betygsatt 4 av 5 stjärnor

The test was easy to order online and Spire Parkway, Solihull were super efficient in doing the test. The only downside was the test results took longer than anticipated to come through.

Betygsatt 5 av 5 stjärnor

Great customer service, the team were very helpful and made the whole process 'painless' .. apart from the needle lol, but seriously, very impressed, would highly recommend

Betygsatt 5 av 5 stjärnor

After several failed attempts to obtain a specialist blood test to determine if I don’t suffer from a blood disorder run in the family I found Private Blood Tests able to complete this test. After... Se mer

Företagsinformation

  1. Blodprovning

Skrivet av företaget

This service commenced in 2012 and enables you to request fully accredited UKAS ISO5189 pathology testing at up to 31 Spire Private Hospitals rated either Good or Outstanding by the Care Quality Commission. With Phlebotomy and our own GP referral included, samples are analysed across Spire's own Laboratory Network and results are sent straight to your inbox. This is an all-in-one VIP service, not a DIY postal kit.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

260 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,4

Alla omdömen

(260)

57 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Good job

Good job. Turnover could be a bit quicker. There are companies that take less time, but the overall experience was good

3 februari 2025
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Svar från Private Blood Tests

Thanks for your feedback Ali, we really apprecia
We completely understand that speed is important, and we're always looking at ways to improve our turnaround times while maintaining accuracy and reliability.
Your comments help us refine our service, so thanks for taking the time to share them.

Nickie :)

Betygsatt 1 av 5 stjärnor

Very disappointed with the online…

Very disappointed with the online process. Was very fragmented and frustrating trying to book an blood test for both myself and husband. Spoke to several people who clearly had no idea how the procees worked, however promising to ring back but this didnt materilise. I did take up a complaint with both Spire and Blue Horizon . Spire staff were much more helpful and did say they would raise the issue and do more staff training. However the response from Blue Horizon was less satisfactory basically deflecting our comments, by highlighting this was not an experience shared by others, so didnt sense they were genuinly interested. For what its worth no offer of any compensation or even discount on any future tests for our frustrations and time wasted , which perhaps speaks for itself

17 januari 2025
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Svar från Private Blood Tests

We’re truly sorry to hear about the frustration you experienced with your order.
We understand that you were unable to print your form for your appointment and had kindly arranged for a Spire staff member to assist you.
Unfortunately, they were off sick on the day, and we sincerely apologize for the inconvenience this caused.

Please know that we are always here to help.
You can reach us via email outside of working hours, and during business hours, our live chat is available on all our websites for immediate assistance.

Thank you for your patience and understanding, we appreciate you taking the time to give us feedback.

Becky ; )

Betygsatt 5 av 5 stjärnor

Good service

Good service

31 januari 2025
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Svar från Private Blood Tests

Thank you Mr Varj for your five star review!

Betygsatt 5 av 5 stjärnor

Fast and stress free…

Blue Horizon were extremely fast and efficient, thankyou very much for helping me sort blood tests out prior to surgery. The process was Stress free and the staff at the Spire partner hospital were great.

27 januari 2025
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Svar från Private Blood Tests

We're so pleased to hear that everything went smoothly and that you found the process stress-free.
It’s great to know the team at Spire took good care of you too.
Wishing you all the best with your surgery and a smooth recovery.

Becky :)

Betygsatt 5 av 5 stjärnor

Highly recommend

Professional, easy and good communication.

17 januari 2025
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Svar från Private Blood Tests

Thank you so much for your kind words and five star!

Betygsatt 5 av 5 stjärnor

Was very efficient and quick

Was very efficient and quick. Would definitely have a blood test through private blood tests again

23 januari 2025
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Svar från Private Blood Tests

We're really pleased to hear that you found the process efficient and quick.
It's great to know you'd choose us again, that means a lot to us!

Becky :)

Betygsatt 5 av 5 stjärnor

Quick email response with clear…

Quick email response with clear instructions. Smooth blood test and results within timescales. I hadn’t realised that they are an outsourced company which made for a bit of confusion when booking the company with the hospital. But otherwise fine, staff friendly and helpful.

14 januari 2025
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Svar från Private Blood Tests

Thanks for your feedback Amy!
We are really glad to hear your blood test went smoothly and that you found the staff friendly and helpful.
We appreciate you mentioning the confusion around the booking process, we will make sure we look into how we can make that clearer moving forward.

Jason :)

Betygsatt 5 av 5 stjärnor

Good experience with blood test

I’m
Glad I paid privately for my blood test as I was worried after seeing my gp and was told to go to a&e for a blood test everything was straight forward and tests done well and results quick
I would use this company again for sure it has put my mind at rest and been very helpful and with the cases discount pricing was good

22 januari 2025
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Svar från Private Blood Tests

Thank you Lesley!
We are really glad to hear that you found the process straightforward and that we could help put your mind at ease.
It’s great to know you were happy with the service and the pricing, we always aim to make things as accessible and stress-free as possible.

Emily :)

Betygsatt 5 av 5 stjärnor

I’m very happy with my experience

I’m very happy with my experience. All information given to me was extremely clear, my experience at my chosen hospital was very good. My results have been received very quickly aswell. Would recommend and would also use again if needed.

22 januari 2025
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Svar från Private Blood Tests

Thank you for your five star!!
We appreciate the time to let us know.

Nickie ; )

Betygsatt 2 av 5 stjärnor

Lack of support

The test results were provided ahead of target completion which was great. However, the clinic I provided my results to didn't accept them in the format they were provided since they needed to verify they were from a UKAS accredited lab. Sadly the support team couldn't provide any additional evidence to demonstrate this. I had to independently contact spire hospital to obtain the information to satisfy the clinic.

21 januari 2025
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Svar från Private Blood Tests

Thanks for your feedback Chris.
We are really glad to hear that you received your results ahead of schedule!
That said, I’m sorry to learn about the challenges you faced with the clinic accepting them. I completely understand how frustrating it must have been to chase this up yourself.

I'll make sure your experience is passed on to the team so we can look at ways to provide clearer support in situations like this.
Thank you for taking the time to email, and I really hope everything is now on track for you.

Becky :)

Betygsatt 1 av 5 stjärnor

Disappointed

The results were completely different from the NHS - though the NHS repeated the test.

19 december 2024
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Svar från Private Blood Tests

Thanks for sharing your experience.
It’s understandable how confusing it can be when results differ, especially when you're trying to make sense of it all.
Different labs can sometimes use varying methods or reference ranges, which might explain the variation.
We do actually use the same laboratories as the NHS, please feel free to share with us more information on this via my email rebecca@bluehorizonmedicals.co.uk so I can clarify for you with our own medical director.
We do appreciate you taking the time to email us, as all feedback is very important.

Becky :)

Betygsatt 5 av 5 stjärnor

Good experience at a very good price

Good experience at a very good price. Very efficient with a return of results faster than I expected and with a great description of the potential issues.

17 januari 2025
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Svar från Private Blood Tests

Thank you so much for your kind words Graeme.
We are really pleased to hear you had a positive experience and that the results were both prompt and helpful.
We always aim to make things as smooth and informative as possible, so it’s wonderful to know we hit the mark for you.

Becky :)

Betygsatt 5 av 5 stjärnor

So easy and professional worth every…

So easy and professional worth every penny for peace of mind

16 januari 2025
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Svar från Private Blood Tests

Thank you for your kind words Christopher.
We are so pleased to hear that you found the process straightforward and reassuring, it truly means a lot to us.

We understand how important peace of mind is, and we’re glad we could deliver that for you.
Your trust in our service is something we don’t take lightly, and we’re here whenever you need us.

Becky ; )

Betygsatt 5 av 5 stjärnor

Super easy and fast turnaround

I felt a bit dismissed by my NHS GP and wanted to get my bloods done for my own peace of mind. I found Private Blood Tests online and they also had a 10% off discount code, so I thought £60 to put my mind at rest was reasonable.
I was quite wary of paying an unknown company online, but finding out that they have a partnership with Spire hospitals, I trusted them to be legitimate.

Shortly after paying for my test, I was sent my Pathology Passport to take to my appointment and step by step instructions on how to book my appointment with Spire.

I called Spire the following day, the process was really easy to register with them and get my appointment booked in for the following Monday.
I notified Private Blood Tests via a simple form of the date and time of my appointment.

I arrived at Spire Cardiff and everything went smoothly. The really sweet and kind nurse Nicki took my bloods and made sure I was OK. She was also very complimentary about Blue Horizon Medical (who are behind Private Blood Tests).

I got my blood results in less than 48 hours. I was really impressed with the service I recieved all round and will definitely use this service again in the future.

13 januari 2025
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Svar från Private Blood Tests

Thank you so much for sharing your experience!
We are really glad to hear that everything went smoothly and that you felt supported throughout the process.
It’s completely understandable to want peace of mind when it comes to your health, and I’m so pleased we could help provide that reassurance.

Nicki at Spire Cardiff sounds absolutely lovely, and it’s wonderful to hear she took such good care of you.
We’re also thrilled you found the process simple and that your results arrived promptly, exactly how it should be!

We are looking forward to being here for you again in the future.

Becky :)

Betygsatt 5 av 5 stjärnor

Superb ,got the results in under a week…

Superb ,got the results in under a week with some very helpful results. Great to be able to give someone a really good review, normally I dont lol. Also an easy to read interpretation with some good suggestions.

14 januari 2025
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Svar från Private Blood Tests

Thank you so much for your lovely feedback!
We are really glad to hear you found the results helpful and the interpretation clear.
It’s great to know we’ve made a positive impression, especially if reviews aren’t usually your thing!

Becky :)




Betygsatt 5 av 5 stjärnor

Very straightforward!

The whole process was very straightforward and the Blue Horizon & Spire collaboration was pretty seamless.

13 januari 2025
Logotyp för Private Blood Tests

Svar från Private Blood Tests

Thank you for your kind feedback.
We are delighted to hear that the process was smooth and that the collaboration between Blue Horizon and Spire has been effective.

To provide a brief overview of our services:

bluehorizonbloodtests.co.uk – Our dedicated postal blood testing service.
privatebloodtests.co.uk – Partnering with Spire hospitals for phlebotomy services outside the London area.

bloodtestslondon.com – Offering walk-in blood testing at our Central London clinic, located at 76 Wimpole Street.

bloodtestscanada.com – Providing comprehensive blood testing services for our Canada patients.

Thanks again Anon!

Becky ; )

Betygsatt 3 av 5 stjärnor

Explanation quickly provided

Having forgotten to request a Dr’s explanation of the test result in layman’s terms this was quickly remedied. Grateful for such an efficient service.

2 januari 2025
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Svar från Private Blood Tests

Thank you for reaching out.

We noticed that you did not opt for our Dr. Comments feature.
This option is completely free of charge and can be extremely helpful in understanding your results.
Please feel free to email me at rebecca@bluehorizonmedicals.co.uk and I will look into getting Dr comments for you to explain your results.
Look forward to hearing from you!

Thank you for your kind words. I’m glad we could assist you promptly and provide the clarification you needed.

Becky :)





Becky :)

Betygsatt 5 av 5 stjärnor

From beginning to end

From beginning to end. The process was very simple. Thanking you for an excellent service 🙏

17 december 2024
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Svar från Private Blood Tests

Thank you so much for your kind words.
We are delighted to hear that you found the process straightforward and that our service met your expectations.
It truly means a lot to us.

Becky :)

Betygsatt 5 av 5 stjärnor

Very efficient

Very efficient. Spire Hospital took the blood and were also very good.
Thank you.

22 december 2024
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Svar från Private Blood Tests

Thank you Geoffrey for your five star review!
We are so happy you found your journey with us a breeze!

Becky ; )

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