Absolutely terrible experience with Prime Health Concept. My wife was due to have surgery in September 2026 and paid a £1,000 deposit. We were told flights had been booked, but since June 2026... Se mer
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Det här tycker kunderna
Gastric sleeve 4th of August 2024 from start to finish I was so looked after, nothing was never a problem for them to take care of, Rhianna and her Team was outstanding!! and big shout out also to Lo... Se mer
If I could put 0 stars I would! I was due to fly out yesterday evening, Rhianne ignored all my messages for days, I had paid in full weeks prior and told my flights were booked, rang jet 2 the day of... Se mer
Best experience 👍 wish I done it years ago Travel by myself to Turkey to have breast enlargement and a breast lift as a solo traveller, I felt completely safe with this company and looked after... Se mer
Företagsinformation
Skrivet av företaget
PHC offer the highest standards of Medical Tourism. We have handpicked the hospitals and our highly skilled surgeons that we work with two ensure the best for our patients. We offer a wide range of treatments including Bariatric surgery, plastic surgery, Dental, Surgical Oncologist, Orthopaedic, IVF treatment and much more. We are the only tourism company in Turkey who have a private luxury lounge for our patients in Izmir airport arrivals area. We are very proud to hold an International Tourism Authorization certificate along with a Travel agency certificate to ensure we offer the best care and experience while you are here.
Kontaktuppgifter
Egemenlik, 6090. Sk. No:4/31, 35070 Bornova/İzmir, 35030, İzmir, Turkiet
- 05307294967
- info@primehealthconcept.com
- primehealthconcept.com
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Best experience 👍
Best experience 👍
wish I done it years ago
Travel by myself to Turkey to have breast enlargement and a breast lift as a solo traveller, I felt completely safe with this company and looked after
Nothing was too much trouble for Rhianne & her family
I highly recommend this company I will be returning myself next year
Gastric sleeve.
I had my gastric sleeve in July 24, from when I first enquired in June 23, I was always impressed with how quickly my many questions were answered, I wasn’t hassled which was a huge bonus. From landing to taking back off, it was all very smooth, you really are met off the plane, fast tracked through passport control, they get your bags.
An English speaking carer is with you for all of your pre op tests and holding your hand as you’re put to sleep. If needed at any time, you can text them and they come! They even got my mum some milk for her tea.
The night in the hotel was a little noisy but it was only one night so bearable. We really enjoyed the lounge at Izmir when coming home too.
My only criticism is I was expecting a specific aftercare team as per the PHC YouTube videos I’d seen although saying that if I’ve had any queries I’ve messaged Rhianne and she has got back to me asap!
I’m really pleased my journey so far has been a smooth one and have zero regrets.
So I went for a tummy tuck muscle…
So I went for a tummy tuck muscle repair and lipo in may,was going alone and very nervous,from arriving in ismar i was met and not alone, I was made very welcome and nothing was to much trouble, rhianne was amazing to me,the hospital carers were also very caring and with me again every step of the way.
I met the surgeon prior to my surgery and everything was explained in detail.
and my wound was checked and changed by rhianne everyday,
She even came along and took me to the hairdressers to get my hair washed and plaited.
I cannot fault this company, rhianne checks up on me and my progress on return to the UK,13 weeks on and my tummy is looking amazing and still regular check ins.
Experience was above and beyond from…
Experience was above and beyond from start to finish. Rhianne could not do enough for me and was there through out the whole process. I felt I was well and truly looked after and in the safest hands from staying at the hotel to in the hospital and then even after and when I got back. So much so I would happily go back and have more surgery with prime and would not trust anyone else
Looks good on the outside..rotten to the core
What can I say…definitely not VIP as expected. Be prepared to be left on your own for the majority and to be ripped off from every angle. Rhianne is a money grabbing narcissist who has many faces. My advice is do not engage with this company at all costs 🤬

Svar från Primehealthconcept
July group trip 2024
Can not thank prime enough greeted of the plane with all our luggage carried for us to prime health concepts private lounge , I was part of the July group booking and travelled alone was made very welcome from the start by the host Lauren and others girls and companion , thier was trips planned for those who’s surgeries was not whilst later in the week you was
Never left alone unless chosen to do so , the pre op test are something else very very in depth and the hospital was immaculate. 24/7 carers who was also thier to translate for you when needed , finally rhianne the ceo of the company was with us all at the hotel for the week which was brill nothing was ever to much for her to do I am forever grateful to rhianne, Lauren and dr muzaffer prime had offered me a new life and I can not wait to see what the future holds . Rhianne Lauren thank you so so much
Second to none experience
Second to none experience!
I booked as part of the group trip which no other company offers and this is great for like minded support!
VIP treatment from the airport in the UK to landing back in the UK, all employees speak English to translate and support you.
The CEO, Rhianne is like nobofy I have ever met and really makes you feel comfortable, almost like your friend and nothing is too much for her!
There was something for everyone, including the companions! EVERYONE mattered, even those not having surgery and just supporting their partner.
Days trips, evening outings, from start to finish just an amazing experience.
I will 100% be using PHC for any future procedures and feel so happy and content that I chose them for such a big life decision!
I will never be able to thank you enough for changing my life the way you have 🥰
Promises are not kept
The company makes many promises but does not keep them. I'm sick of seeing positive reviews knowing many people have had bad experiences. Let's see if my review stays up so the truth can be heard. The VIP service does not exist. Never saw my surgeon until he was stood in front of me as I was being put to sleep. 24hr care is not available, in the hospital you can text them 24hr and someone will come but that's not always possible after surgery. 24hr care at the hotel after? There were no carers there at all. And no follow up with the surgeon. Told would have 2 leak tests, had 1. Felt unsafe and alone but forced to put on a brave face so not to rock the boat. Who wants to cause a fuss after surgery when you're alone, vulnerable and in a foreign country.
All I can say is phc was amazing from booking up to comming home
From day 1 to landing in turkey I can not fault this company one bit rhianne the ceo is a diamond such a special lady she is with you 100% throughout. U hear all the horror stories around surgery abroad but with phc you are taken care of from the minute u enquire with rhianne. Getting to turkey from uk was a breeze I went along on the group trip and loz who works for phc well she was amazing she assisted us all through the whole entire process from getting on the plane at London to being discharged from hospital, loz was even there when I went in for surgery. Phc is a person centred company nothing is too much trouble for them at all they are always at the end of the phone. I will recommend this company within a heartbeat I went and had gastric sleve on the 30th July 24, the amount of tests we have before being signed of for surgery is amazing they make sure everything is looked at the surgeon is amazing such a lovely man, we saw and spoke to the surgeon many times before and after surgery. The hospital is like a 5* hotel all the staff were lovely some language barriers but this is why phc give u a carer who is with you every step of the way to translate and to also just be there for you whenever you need it. I would message the carers dedicated number and what carer was on shift would be at my room in mins all the carers were lovely ladies.
Rhianne is an amazing lady the CEO of the company and she stays in the hotel with you all the way she makes sure you are in every way comfortable I can't fault her one bit, she even made sure my companion was taken care of by ordering food etc. And loz she was truly amazing lovely person she was with us all every step I have made some lovely friends for life through phc. U will not be disappointed using phc for any type of treatment in turkey.
The best company
From the moment I left the uk, up till I left Turkey I was looked after with nothing less than a 5star approach!
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The care I received in the hospital from translators , carers, surgeons and nurses were frankly better than I’ve ever received in the uk.
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Rhianne stayed in communication the whole time, ensuring I was okay; as I traveled on my own. When I got to the hotel I say with rhianne she treated me like a friend , not a customer. I wanted my hair washed and we went to the salon together, rhianne is absolutely amazing and so easy to get on with. I was so welcomed and reassured since the day I enquired for the surgery.
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The hotel and hospital was clean, comfortable and extremely spacious.
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The after care I’ve received since coming home… well I can’t say a bad word about the company ! I have been put into support chats, rhianne reply’s to my messages at the earliest convenience and reassures me for any question I have.
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I can’t wait to come back in a few weeks for my teeth to be completed.
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And I definitely can’t wait to come back in upcoming years for further surgery.
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All I could wish for is they were my local hospital and care team ! W I wouldn’t leave 💕
💫 PRIME HEALTH CONCEPT: you’ve changed my life for the best, I’m so glad I found you 💫
PHC is an absolutely amazing company
PHC is an absolutely amazing company! I originally booked to have surgery in Turkey with another company, my experience with that company was horrible I didn't go through with surgery but I was left in Turkey being told I had cancer (which I do not) and had to pay another £4000 pound for treatment! Safe to say this totally knocked my confidence in surgery abroad. I got in touch with PHC and within half an hour they had sent a car to collect us and we where taken back to their company by the CEO herself. She made us feel extremely welcome and nothing was to much trouble, we were provided with accommodation, food and even a shopping trip as I'd only packed pyjamas as I was supposed to be having surgery.
To say I had not booked with this company they went above and beyond for me even though they absolutely did not have to do anything for me. They gave me back my confidence in surgery abroad and what started as a nightmare ended in an amazing few days with a company that really does make you feel like your amongst friends! I cannot thank PHC enought for everything they did for me. If I ever want surgery in the future I would not go anywhere else.
If you are considering surgery abroad please do consider this company to make your experience as good as possible they really do put you at ease with everything!
Plastic Surgery!
From the moment you get off the plane you have VIP treatment and even before you don’t have to worry about anything only packing your suitcase and getting to the airport - the surgeon I had for my plastic surgery was amazing and I would never trust anyone else again! - PHC really do go above and beyond for you! - the aftercare is out of this world and anything to make your experience more enjoyable they will do it for you. There is 24/7 English translation so there is never a barrier!
I can’t wait to go back for future treatments!
Thank you PHC!
ABSOLUTELY AMAZING
Absolutely amazing company had the best experience with them. We were treated like royalty the hole time we wre there nothing was to much. I could honestly not recommend this company enough. 5 starts are just not enough.
Great professional, caring company
Can not recommend this company enough! I had mommy make over ( FDL tummy tuck, breasts& liposuction) also mons lift & arm lift. I was always kept informed from my first inquiry & once arrived in turkey was met from plane took through the airport to the lounge. Offered refreshments from the lovely Yasmine who spoke perfect English, then she took myself & husband to the hospital & stayed with us translating & getting us what ever we needed. The hospital is so clean & professional. On day of op Yasmine came down to theatre stayed with me translated & held my hand till I was asleep & there when I woke. The after care is out of this world, I had complication as got necrosis this was no one’s fault I had to stay extra 5 weeks but Rhianne, Ellis & carers looked after me so well at no extra cost for stay or medical treatment I had. They even got my husband blood pressure meds sorted when he ran out costing a fraction it costs in uk. These guys are amazing I can’t thank them enough. I am going back next year to have lower half of body lifted. That’s how good they are I have every faith they will care for me as well as last time. They have an amazing wound specialist whom sorted my necrosis for me, every appointment I had Rhianne or Ellis was there with me to hold my hand & translate I never felt alone. You won’t regret using this company they really do care & have your back 🥰

Svar från Primehealthconcept
Amazing from start to finish
Amazing from start to finish, thanks to Karina who was always on the end of the phone with no questions left unanswered. Was met by a lovely carer who put my mind at ease about the operation & arrived a spotless clean hospital and had my own private room which was a bonus :) all the carers couldn’t do enough for you at the staff in the hospital were very nice!! I rate my experience 10/10 couldn’t fault it thank you again guys for changing my life xx

Svar från Primehealthconcept
Gastric Sleeve Surgery
Like many others, once I’d decided on Gastric Sleeve surgery I spent months looking into different companies both in the UK and abroad. I found Prime Health Concept and did my research, even contacted several people who’d had surgery with them so I could get first hand info (not just what you see online). The PHC team were amazing, so helpful and professional from start to finish. They answered my many questions, reassured me when I was worried, supported us whilst we were in hospital and the follow up aftercare has been fab. I also want to say how fantastic the care was whilst in hospital, including the extremely thorough pre & post op tests, the amazing girls on hand 24/7 who were there when we needed them and always with a smile on their faces. Nothing was too much trouble including organising an additional night in hospital as I didn’t feel well enough to go to the hotel. I was also really worried about the endoscopy due to a horrendous experience in the UK, however I needn’t have worried as they listened to my concerns and gave me a slightly higher dose of sedation to calm me down and I don’t remember a thing! Once I’ve lost the weight I’ll likely need surgery for the loose skin, I’ll definitely be going back to PHC when the time comes. Thank you 😊

Svar från Primehealthconcept
My experience with PHC
For months iv been looking for somewhere to get a gastic sleeve done, and I had a friend who went with this company and recommended them to me, i was abit worried as I was worried about any scamming but after speaking to rhianne and getting to know her and giving me all the information I needed I was happy to go ahead with this company, everything is through rhianne even the deposit, the rest you pay when your at the hospital. From the start till the end I was taken care of !! From the pick up to the hospital my stay in the hospital and in the hotel all the way until I had to go home. !! I highly recommend this company to anyone !!! And I couldn't thank them more !! I'm 3 weeks since my surgery and yet I can message rhianne if I have any concerns. Thank you for everything PHC

Svar från Primehealthconcept
I had my sleeve surgery on the 4th of…
I had my sleeve surgery on the 4th of January and also had my gallbladder removed to.
The service received with prime health concept was fantastic and I can’t thank them enough.
The hospital was spotless and the staff were friendly and helpful. PHC carers were fantastic and all ways with you every step of the way my surgeon Dr muzaffer Oner was such a lovely man making me feel at ease from the start.
The tests that they do before surgery were very thorough (so many ) they really do make sure that you are fit for surgery. I highly recommend Prime Health Concept Rhianne and her team are fantastic at what they do and I would definitely use this company again.
Thank you so much PHC I’m so glad that i chose you xx❤️

Svar från Primehealthconcept
Turkey stigma not true
From the first contact I made with Rhianne to now 2 week po, the communication has been amazing , the amount of tests you have to go through just to make sure your suitable for surgery really puts your mind at ease. After being delayed for 20 hours at Istanbul for connecting flight the reassurance from Rhianne was outstanding. The hospital was spotless clean, due to the delay on flights I was unable to enjoy the boutique hotel so personally can’t comment. But overall I would recommend this company to anyone wishing to have a gastric sleeve. Don’t believe the horror stories about ops in turkey Prime Health Concept are fab.

Svar från Primehealthconcept
I'm so happy i went with prime health…
I'm so happy i went with prime health concept for my gastric sleeve!!! The care is absolutely amazing and the staff are fantastic, the care I’ve had is unbelievable and they answer every question you may have and put your mind at ease. I have no regrets choosing PHC. Everyone goes above and beyond. Fully recommended ❤️

Svar från Primehealthconcept
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