PrestashHero is good, but I really like sunnytoo theme, they provide more reliable support and service.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Le module est très simple d'utilisation (One Page Checkout & Social Login – PayPal, Stripe, COD). L'équipe est vraiment au top et réagit très rapidement en cas de problème de compatibilité avec... Se mer
Företaget har svarat
PrestaHero propose une large gamme de modules performants pour optimiser son site Prestashop. Les solutions sont bien conçues, faciles à installer et accompagnées d’un support réactif. Que ce soit po... Se mer
Företaget har svarat
Module très complet. Une équipe technique très réactive pour corriger les adaptations au thème de la boutique. C'est un vrai point positif de travailler avec PrestaHero. Je vous recommande cependant... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
PrestaHero (formerly ETS-Soft) is an official Modules partner creator of PrestaShop. With a team of professional and passionate developers working on PrestaShop projects for many years, it’s always among the top-ranking module providers with best-selling modules such as Super Speed, Mega Menu PRO, BLOG, Abandoned Cart Reminder, and more! PrestaHero dreams of supporting the PrestaShop ecosystem to be the best and most common e-commerce solution in the world, along with providing the best PrestaShop modules and customer service to its beloved customers.
Kontaktuppgifter
Group 3, Tan Thinh, 250000, Thai Nguyen, Vietnam
- (+84) 984 230 390
- contact@prestahero.com
- prestahero.com
4,5
Utmärkt
268 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från PrestaHero
Thank you for your kind words!
We’re glad you’re satisfied with our fast support and professional team.
If you need any assistance in the future, feel free to contact us anytime!
Ottima esperienza
Sono davvero soddisfatto del servizio ricevuto. L’assistenza clienti è sempre presente e disponibile, pronta a rispondere con cortesia e competenza a qualsiasi esigenza. È rassicurante sapere di poter contare su un supporto così efficiente. Inoltre, i moduli sono perfettamente funzionanti, intuitivi e facili da utilizzare, il che rende l’esperienza ancora più positiva. Complimenti per la professionalità e l’attenzione al cliente!
25 april 2025
Omdöme utan inbjudan
Svar från PrestaHero
Grazie mille per il suo bellissimo feedback!
Siamo davvero felici di sapere che ha apprezzato sia la qualità dei nostri moduli che l'efficienza del nostro supporto.
Rimaniamo sempre a disposizione per qualsiasi necessità futura!
Super Speed
Super Speed - WebP, Cache & SEO is a fantastic module that has significantly improved the speed and overall performance of my website.
It offers powerful features like image optimization (WebP), caching, and code minification (HTML, CSS, JS) — all in a user-friendly interface. After installation, I noticed a clear improvement in loading times and PageSpeed scores.
Most importantly, the customer support team is outstanding — responsive, professional, and very helpful whenever I had questions or issues.
Highly recommended for any PrestaShop store owner looking to boost performance and SEO effectively!
24 april 2024
Omdöme utan inbjudan
Svar från PrestaHero
Thank you so much for sharing your experience with Super Speed – WebP, Cache & SEO!
We’re thrilled to hear that the module has made a real impact on your website’s speed and performance — and that the user-friendly features like WebP optimization, caching, and minification are working smoothly for you.
Also, it truly means a lot to know that our support team was able to assist you quickly and professionally. Your recommendation is deeply appreciated!
If you need further assistance, we’re always here for you. Thanks again for your trust and support!
Very good One Page Checkout module
Very good One Page Checkout module. I'm very satisfied. Easy to install and configure and when you need support the customer support is very helpful and quick. The issue was resolved within 24 hours. They helped us with several extra adjustments.I will definitely buy from PrestaHero again when I need a module. We recommend!
2 april 2025
Svar från PrestaHero
Thank you so much for your great review!
We're really happy to hear that you're satisfied with our One Page Checkout module and the support you received. If you ever need anything else or have questions in the future, don’t hesitate to reach out. We truly appreciate your trust in PrestaHero!
Everything perfect
The migration was a success, and although we had to do a lot of initial testing with versions from the development store, module support was always attentive and helpful.
31 mars 2025
Omdöme utan inbjudan
Svar från PrestaHero
Thank you for your kind words! We're glad to hear that your migration was successful and that our support team could assist you throughout the process. If you ever need further assistance, feel free to reach out. We appreciate your support!
Fantastic module and excellent support
Our website has become lightning fast since we installed the module. Configuration is very easy, while there are many options available. Had some small issues at first with some theme-specific parts, but these were all fixed within a day after submitting the support ticket.
2 februari 2025
Omdöme utan inbjudan
Svar från PrestaHero
Thank you for your feedback! We're delighted to hear that the module has significantly improved your website's speed and that the configuration process was smooth. Our support team is always ready to assist, and we're glad we could resolve the theme-specific issues quickly. If you ever need further help, don't hesitate to reach out!
Muy buenos en cuanto a módulos y…
Muy buenos en cuanto a módulos y soporte.
26 mars 2025
Omdöme utan inbjudan
Svar från PrestaHero
¡Gracias por tu comentario! Nos alegra saber que estás satisfecho tanto con nuestros módulos como con el soporte. Si necesitas ayuda en el futuro, estaremos encantados de asistirte.
Sin muy serios y profesionales
25 mars 2025
Omdöme utan inbjudan
Svar från PrestaHero
Gracias por tu comentario. Nos alegra saber que aprecias nuestro trabajo. Si necesitas ayuda en el futuro, estaremos encantados de asistirte.
Want to test an unfinished module for free ?
I needed this module to modify the return email address of my Prestashop store's notifications.
I recently updated to v1.1.7, which includes OAuth 2.0 authorization and that's when my problems began.
We spent a whole week trying to get it to work properly; I was unknowingly a beta tester (A.K.A. "sucker") for a module that wasn't ready for production.
The time difference between France and Vietnam made communications and support very difficult.
They often worked on my situation till late morning and then announced its readiness; only for me to discover that it still wasn't working properly. I then had to wait until the following morning to obtain further support.
I finally gave up and reinstalled the previous v1.1.5
NB
I just read their response (below). Contemporary "deny everything" approach ?. Not sure what free module they’re referring to. EasySMTP costs 125,99€ (excl. VAT) and the current official version published on Prestashop’s addons website is v1.1.7 : https:// i.imgur.com \WzGZES5.png
13 mars 2025
Omdöme utan inbjudan
Svar från PrestaHero
Dear Yann Shukor,
Apologies for the late response—we were away for the weekend. I also sincerely regret the inconvenience caused by the time zone difference.
I'm truly sorry to hear that you didn't have a great experience with our free module. Regarding your issue with version 1.1.7, I regret to inform you that the latest officially released version is actually 1.1.5: https://prnt.sc/DGZW0WRDm6-v https://prnt.sc/8NzN3dfLR_KT
As our resources are limited, we are unable to provide direct support for free modules. However, we greatly appreciate customer feedback, and I will forward your comments to our technical team for review and potential improvements in future versions.
We hope to have the opportunity to serve you with our premium modules in the future.
Wishing you a great day ahead!
Svar från PrestaHero
¡Gracias por tu comentario! Nos alegra saber que todo ha sido perfecto para ti. Si alguna vez necesitas ayuda, aquí estamos.
Muy buenos los modulo y sobre todo el…
Muy buenos los modulo y sobre todo el soporte muy atentos a todo lo que necesitas
14 mars 2025
Omdöme utan inbjudan
Svar från PrestaHero
¡Muchas gracias por tu comentario! Nos alegra saber que nuestros módulos y soporte han sido de tu agrado. Siempre estamos aquí para ayudarte con cualquier consulta o necesidad. ¡Esperamos seguir siendo parte del éxito de tu tienda!
Superb is an understament
I really cannot fault Prestahero.
I have 16 of their modules installed now and apart from the one page checkout, which they sorted out for me a few times (erm I even broke it once too) They never complained at all.. I would say 14 of these modules have worked out of the box and when there has been a issue they jump on and sort it ASAP.. I have just uninstalled a competitors blog as 5 days later they have not responded. I have installed Simple Blog with the idea of upgrading in the near future..
*****5 STARS ALL ROUND
6 mars 2025
Omdöme utan inbjudan
Svar från PrestaHero
Thank you so much for sharing such a wonderful review! We're thrilled to know you're so satisfied with our modules and the support we've provided. It's great to hear that you trust PrestaHero for your PrestaShop needs. Our team always strives to make sure everything runs smoothly for you, and we're excited to continue supporting you in the future. If you need any assistance with Simple Blog or any other modules, don't hesitate to reach out. We truly appreciate your loyalty and your 5-star rating!
Le module est très simple d'utilisation…
Le module est très simple d'utilisation (One Page Checkout & Social Login – PayPal, Stripe, COD).
L'équipe est vraiment au top et réagit très rapidement en cas de problème de compatibilité avec votre thème ou vos modules.
Je recommande fortement et je rachèterai chez Prestahero.
Si je pouvais attribuer plus d'étoiles, je le ferais sans hésiter ! Merci à toute l'équipe pour votre support et votre temps.
1 februari 2025
Omdöme utan inbjudan
Svar från PrestaHero
Merci beaucoup pour votre retour enthousiaste ! Nous sommes ravis que le module One Page Checkout & Social Login vous apporte satisfaction et que notre équipe ait pu vous accompagner efficacement. Votre recommandation nous fait chaud au cœur, et nous espérons continuer à vous offrir des solutions performantes pour votre boutique. N’hésitez pas à nous recontacter si vous avez besoin d’aide ou de conseils. Merci encore pour votre confiance et à bientôt chez PrestaHero !
Keep it up!
Good modules and good post-purchase service. I recommend this module developer
18 februari 2025
Svar från PrestaHero
Thank you for your kind words! We're delighted to hear that you're satisfied with our modules and post-purchase service. Your recommendation means a lot to us. We'll keep striving to provide high-quality modules and excellent support. If you ever need assistance or have any questions, feel free to reach out. We appreciate your support!
we are very happy to work with this…
we are very happy to work with this professionnal company, they work for us on different websites, they made a great job.
Thanks a lot for your work.
Regards Monsieur Fourcroy
21 februari 2025
Omdöme utan inbjudan
Svar från PrestaHero
Thank you for your trust and kind words! We’re thrilled to hear that you’re happy with our work across multiple websites. It’s always a pleasure to collaborate with you and ensure everything runs smoothly. If you ever need further assistance or new solutions, we’re always here to help. Looking forward to continuing our great partnership!
Très bon module et assistance au top !
Beaucoup de galère de configuration mais l'équipe a toujours répondu présent à mes nombreuses demandes ! Je recommanderais sans hésiter un autre module chez eux !
18 februari 2025
Omdöme utan inbjudan
Svar från PrestaHero
Merci beaucoup pour votre retour ! Nous sommes ravis que notre équipe ait pu vous assister efficacement dans la configuration du module. Votre satisfaction est notre priorité, et nous apprécions votre confiance. N’hésitez pas à nous solliciter si vous avez d’autres questions ou besoins à l’avenir. À bientôt !
Very good company and very good post…
Very good company and very good post service.
17 februari 2025
Omdöme utan inbjudan
Svar från PrestaHero
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our products and the post-service support we provide. At PrestaHero, we aim to deliver high-quality modules and ensure that our customers receive prompt and helpful assistance whenever needed. Your feedback motivates us to keep improving and delivering even better solutions. If you have any more questions or need further support, don’t hesitate to get in touch. We’re always here to help!
great experience and assistance
13 februari 2025
Omdöme utan inbjudan
Svar från PrestaHero
Thank you for sharing your positive feedback! We’re so glad to hear that your experience was great and that our assistance met your expectations. At PrestaHero, we’re committed to providing top-notch service and ensuring that everything works smoothly for our customers. If you ever need further help or have any questions, don’t hesitate to reach out. We're always here to assist you!
A company that You can trust
I've already bought three modules from PrestaHero. They all work as described. If there are any questions from my side, support responds fast and solves all the problems.
10 februari 2025
Omdöme utan inbjudan
Svar från PrestaHero
Thank you for your trust and support! We're delighted to hear that you've had a great experience with our modules and that they work as expected. Our team is always ready to assist you whenever needed, ensuring a smooth and hassle-free experience. If you ever have any further questions or suggestions, don't hesitate to reach out. Looking forward to serving you again in the future!
Modules très bien fait et service…
Modules très bien fait et service client très réactif !
12 februari 2025
Omdöme utan inbjudan
Svar från PrestaHero
Merci beaucoup pour votre retour positif ! Nous sommes ravis que nos modules vous donnent satisfaction et que notre service client ait répondu à vos attentes. N'hésitez pas à nous contacter si vous avez besoin d'aide ou de conseils. À bientôt !
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.