We were moving our dog from Spain to Australia, all the vets told us this is the most difficult country to send a dog to. Lucy at Premier Pet Travel was great she guided us through always communicatin... Se mer
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Devido a raça, peso e os embargos de clima, tivemos uma difícil missão em trazer meu cão para Tailândia. Mas no final correu tudo muito bem e ele ja esta aqui conosco. Tudo foi feito com muito profiss... Se mer
We have used Premier Pet Travel for over 10 years to help transport our two dogs and bird between Spain and various exotic locations worldwide. Lucy and her team have been so helpful and supportive an... Se mer
Excellent company, caring of the animals and their owners. Dropped everything to help me when I was struggling with vets and travel passes. The most accessible company in every way. Top marks from... Se mer
Företagsinformation
Skrivet av företaget
At Premier Pet Travel we are passionate about pets. With more than 20 years' experience in pet care and travel, we offer a personalised and professional service that will eliminate the worry and effort of moving your pets. We offer door to door transport by road to the United Kingdom, as well as outbound flights into Europe, the USA, Australia, South Africa, the Far East and South America. We are an IATA Cargo Agent, and work closely We are DEFRA approved, and all our drivers are fully certified and insured to transport live animals. We are also an IATA Registered Cargo Agent, meaning we deal directly with the airlines, some of our strong working partners include: British Airways, Lufthansa, Swiss Airlines, Aer Lingus, Iberia, Emirates and many more. We are based in Alhaurin el Grande, just 20 minutes from Málaga airport, and can assist with Customs Clearance on imports into Málaga. We have boutique boarding facilities at our residence and we can also arrange for any grooming or veterinary needs to best prepare them for their trip, no matter how near or far.
Kontaktuppgifter
Finca Nigreta, Lugar el Quinto, 7, Alhaurín el Grande, 29120, Malaga, Spanien
- +34 952 112 504
- info@premierpettravel.com
- premierpettravel.com
4,8
Utmärkt
140 omdömen
Ingen aktuell inbjudningshistorik
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Servicio profesional y cercano
La verdad es que son muy profesionales. He contactado con ellos en dos ocasiones y muy contenta con su servicio y su trato.
En mi caso, era para el traslado de una gata adulta pero muy asustadiza y tenía muchos recelos para hacer el viaje, pero todo fue perfecto tanto a la ida como a la vuelta un año después.
También tuve problemas con la documentación y los veterinarios, y me ayudaron en todo momento, para solucionar todo lo que pudiera ser un problema en la frontera, hablando directamente con ellos, incluso.
Muy contenta y desde luego una empresa muy recomendable a todo el que necesite trasladar a su mascota.
13 november 2022
Omdöme utan inbjudan
Our frequent flyer miniature schnauzer loves Premier Pet Travel …
We having been using Premier Pet Travel 2 to 3 times a year for the last 6 years to organise flight transport for our Miniature Schnauzer from Malaga to Dublin. They run an extremely efficient and friendly service. We have never had a problem and even payment is very easy via a link. I would highly recommend them without any hesitation. They take all the stress out of flying with a dog.
21 oktober 2022
Omdöme utan inbjudan
Svar från Premier Pet Travel
Hi Jacqueline, thank you for your review. Hoping you and Odie are doing well. See you both soon. :-)
Amazing Service and Care!
While at first I was a bit hesitant about the price of shipping my cat from Spain to Ireland, the quality of service and the speed of the handlers quickly justified the price. I received fast replies and updates, and whenever I had a question no matter how strange it was answered with kindness and speed. Throughout the process of shipping my cat I felt 100% at ease, all because of the company.
I’d recommend Premier Pet to everyone!
19 oktober 2022
Omdöme utan inbjudan
Svar från Premier Pet Travel
Hi Liliana, thank you for your review. Hoping Sparta and yourself are enjoying Dublin life :-)
Literally amazing
They are literally amazing. I had to change the pet transport company that I trusted and used for years. This caused me so much stress. When I found Premier Travel, they took all the worries away since the very beginning. Hannah was amazing with booking procedures, clear communication and giving us all the guidelines for paperwork. Lucy and James brought our dog home (bless them!) and Lucy was constantly updating us with photos and locations during the trip (how lovely is that!).
Very professionals, caring, trustworthy, punctual, efficient, and experts!
Thank you to all the team for your passion with our pets!
We will definitely book again!
14 oktober 2022
Omdöme utan inbjudan
Svar från Premier Pet Travel
Hi Violeta, thank you for your review. Chaco was a really lovely doggie, and we are wishing you both all the very best over there! See you next time! :-)
Road transport for pets from Spain to England
Our dog Maya is a rescue from Malaga and we needed to take her to England so Premier Pet Travel arranged for road transport. Lucy and James were amazing, they kept us informed of the trip the whole way whilst also sending us cute photos and videos of Maya and the other dogs! They kept us informed regarding the trip and we felt so calm and comfortable the whole time. Hannah was also great because she organised it all from the beginning and gave us all the information we needed to get started! Couldn’t recommend Premier Pet Travel more if you need transport for your pets ❤️
14 oktober 2022
Omdöme utan inbjudan
Svar från Premier Pet Travel
Hi Sandra, thank you for your enquiry. Maya was great on the road trip, and we would be very happy to have her again! :-)
Thank you!
We transferred from Spain to Japan which is a huge move! Lucy helped us in every single way possible. Sincerely Premier Pet were the only thing in our transfer that gave us any relief and stress-free... so truly thank you a million times over. Will be using them on every transfer.
14 oktober 2022
Omdöme utan inbjudan
Premier Travel moved our dogs to 5 different countries.
We have been using Premier Pet Travel since 2017. Our dogs Bruno and Rio has stayed with James and Lucy for over 2 years and they have travelled to 5 different countries in 3 different continents. James and Lucy from Premier Pet are the best or the best, and they actually love dogs they are animal lovers and our dogs love spending time with them. Whenever we get our dogs back they are always in best shape... Thank You Premier Pet 🙏
11 oktober 2022
Omdöme utan inbjudan
To whom it may concern.
To whom it may concern.
As an elderly, disabled, widower living alone with my cat who I found abandoned 10 years ago it was with great trepidation that I consigned him to Lucy at Premier Pet Travel in Alhaurin el Grande, the Spanish Agent for Global Pet Movement, Switzerland, for onward shipment to them in Zurich.
I need not have worried. I dont think I have ever received such competent, caring, professional action for anything. Lucy called 2 days before collection to confirm appointment and time. She was punctual, knew his name, relaxed him with a cuddle before putting him in his travel box. She housed him overnight in her own cattery and sent me a video of his "room" and him feeding.
In order to minimise waiting time and stress at Malaga Airport the following morning she made a separate journey to customs and state vet there with all his papers and therefore he was pre-cleared for the Zurich customs for the flight.
The next morning she sent me a video of him being loaded safely.
Thanks to being pre-cleared he was off the plane within 20 minutes and collected by my son.
Thankyou, Lucy. You are a thorough professional and I will not hesitate to recommend you.
Best wishes,
Lloyd Rowcroft.
21 september 2022
Omdöme utan inbjudan
Move from Spain to Japan
It was challenging moving our dog from Spain to Japan, but I am very thankful for the Premier Pet Travel team helping us out through the lengthy process! They took wonderful care of our dog while we worked out the logistics, and he arrived safely to us as happy as can be. Thank you for taking great care of our dog!
21 september 2022
Omdöme utan inbjudan
Experts in Pet Transport
I have used Premier twice to ship my dog from Spain to the USA. Lucy is an expert in pet transport. She moves so many animals to so many places that she has access to people in places and makes things happen. She provides everything and the carting and care is meticulous. Her prices are incredibly reasonable and a in part due to her love of animals and in part the sheer volume of animals she works with. In Spain, because of the heat, animal passage can be suspended at any moment. Her ability to navigate that is nothing short of amazing. If you are looking for an expert, you will find it with Premier.
5 augusti 2022
Omdöme utan inbjudan
Excellent Service
Thank you so very much Lucy for getting my babies safely to me… I cannot thank you enough! Friendly, caring & extremely professional service… I would highly recommend Premiere Pet Travel to anyone!
Love Madison, Oakley & Michelle.
😻🙏❤️
18 september 2022
Omdöme utan inbjudan
Excellent pet travel team
Excellent pet travel team. I had lots of dealings with pet travel companies in uk and lucy and her team far exceeded any of them. Will definitely be using in future 😊
9 september 2022
Omdöme utan inbjudan
Premier Pet Travel
The team at Premier Pet Travel have been fantastic. Great service to bring our dog from Uk to Spain. We have been continually updated with her progress on her road trip. We have been delighted with all the staff especially Hannah, James, Lucy and Stuart.. so helpful with all the EU paperwork too! Amazing! Thank you.. 😄
15 september 2022
Omdöme utan inbjudan
Svar från Premier Pet Travel
Hi Jacquie, thank you for your enquiry. We love having Ruby with us, and ware really glad that she is a regular with us now. Whether that be on the road trip or running around on the grass with us at the boarding kennels. See you in September! :-)
A great company
A great company. They took all the headache away from our pets travelling. Will use them again for sure.
14 september 2022
Omdöme utan inbjudan
Svar från Premier Pet Travel
Thank you for your review :-)
Brilliant
Outstanding service. Loved dealing with Hannah. Felt comfortable that my pet was being well looked after.
8 september 2022
Omdöme utan inbjudan
Svar från Premier Pet Travel
Thank you for your review :-)
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