Absolutely first class experience for me. I think the best way to write this review is to simply put in here exactly what I wrote on the card which I took in to the Shepton Mallet hospital on... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was referred for investigation and treatment of a shoulder problem. To begin with everything was good. In January 2026 I was put on a waiting list for surgery ‘in 2 to 3 months’. After six weeks I... Se mer
Being able to see a GP within a few days rather than months. Alex Moorhouse at Shepton is amazing. So is Pouya. Both of whom I have seen several times since my first visit last October. Also, th... Se mer
Företaget har svarat
Had an endoscopy which I was not looking forward to. I was booked in quickly , no real wait between the doctor request and a date . The team were exceptional ! They were friendly , put me at ease, mad... Se mer
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Företagsinformation
Skrivet av företaget
Practice Plus Group Hospitals is a leading UK healthcare provider delivering high-quality, patient-focused care across a network of modern hospitals. We provide a straightforward, human approach to private healthcare, with fast access to consultations and surgery, clear upfront pricing, and no hidden costs. Across our modern hospitals and surgical centres, experienced clinical teams deliver high-quality care in areas such as orthopaedics, ophthalmology, general surgery, diagnostics and more. Practice Plus Group Hospitals is also proud to treat NHS patients, helping reduce waiting times by providing specialist, planned procedures with a focus on safe, efficient, and compassionate outcomes. Get it sorted, with Practice Plus Group Hospitals.
Kontaktuppgifter
Old Wells Road, Shepton Mallet, BA4 4LP, Somerset, UK, Storbritannien
- 0333 321 8278
3,8
Bra
23 omdömen
Har besvarat 58 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hip Repacement (honest review
Practice Plus Group Shepton Mallet Absolutely incredible hospital. I thought this sort of service was gone forever in UK.From the moment I went in I was treated like a treasured guest, opp carried out by Mr Tomas Wudecki Dr Isabela Moxam and Chris Mhlongo if they played football we would win every world cup! Nursing staff were so kind and the meals were superb. This hospital must be good for me to bother with a review.
Thank you so much. Nick Palmer.
13 december 2025
Omdöme utan inbjudan
Definitely NHS & not a private hospital
PPG, Shepton Mallet. I phoned the call centre so that I could pay for an appointment to see an Orthopaedic surgeon because I had been told by a physiotherapist that I might have some bone damage in my hip. The call centre told me that the surgeon didn't do afternoon appiontments & the latest in the day was 11h15 which I accepted. The call centre took every detail they could think of about me including my height & weight, why? When I arrived at Shepton my immediate thoughts of the place was a NHS & not a private hospital, there wasn't the ambience of the Nuffield at either Bournemouth or Taunton or Circle [BMI]at Poole or Dorchester. There wasn't even any free drinks which I expected but they did have a cafeteria where you could buy food. After being kept waiting for over 20 minutes past my appiontment time I enquired as to why was I still waiting. The answer was that the surgeon was still dealing with other patients, that's when I realised that even paying for an appointment does not guarantee that you will be seen at the agreed time at a PPG. When I finally saw the surgeon I then found out that the call centre hadn't bothered to do their job properly & hadn't bothered to obtain the xray/image of my hip. I eventually managed to locate where it was & not any of the PPG staff. I finally finished with the consultant about 15h30 in the afternoon which I thought was strange because the call centre told me he didn't work in the afternoon. One thing he did stress to me was that if I needed to have a hip replacement in the future was to use the NHS & not go private, that's not the right thing to say to someone whom is paying for the consultation. The whole attitude & general appearance by all the staff & initial impression of the facilities was NHS not private, so if you decide to go down the route of paying for your health is to stick with the likes of Nuffield, Circle & Spire for treatment where you are treated like a fee paying client & not just another number on the conveyer belt.
7 november 2025
Omdöme utan inbjudan
Great Hospital
2 reviews - cataract surgery. Painless surgery and such an amazing difference, a wonderful team.
Second review for my husband who had total knee replacement surgery, again superb treatment with no post op complications, follow up appointments were also excellent. Great hospital
3 februari 2025
Omdöme utan inbjudan
Svar från Practice Plus Group Hospitals - Shepton Mallet
Thank you very much for your kind words. We are so pleased to hear about your positive experience with us! Thank you for choosing Practice Plus Group.
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