Pott Candles Omdömen 276

I’ve used this company a few times, & having worked in retail most of my working life I can honestly say Pott Candles go above & beyond. Their candles are gorgeous & the scents are subtle but long lasting & the fact that the pot can be refilled is excellent.
Unfortunately, my last order I had a cracked pot, my complaint was dealt with efficiently & within 48 hours a replacement had been dispatched with a personal email. In my opinion I think this is excellent customer service & also shows that they really do care about their customers. I would definitely recommend this company & wish them all the best!

Bit of a luxury but really nice product, well packaged and delivered in reasonable timeframe.

These candles are divine! I’m super picky with candle scents but both the Eden and the Orangery candles are beautiful, and surprisingly powerful enough to fill the house with their scents. The potts and matchpotts are adorable…I now have zero guilt buying these knowing they’ll pretty much last forever. Customer service is spot on too, probably the best customer service I’ve come across! Highly recommend.

Orders received promptly. Unfortunately, one of my potta was broken on arrival, email replied to within 24hrs (my email was sent outside of working hrs), replacement port arrived 2 days later. Couldn't fault the customer service I received!

I love the candles, they are so well made and the scents are beautiful. I also love the fact that you can refill the pott over and over again, making it cost effective. I had an issue with a damaged item which was quickly rectified, customer service is also second to none!

Absolutely amazing customer service team. Agreed to replace a candle no questions asked. Fabulous concept, will definitely be buying more from them.

I ordered the starter pack. The candle (fig) smells beautiful and burns evenly with no soot or nasties. I just adore my Pott and the adorable match pott - genius!

I placed my first order yesterday for one of the petite pots and orangery candles and received them this morning. The pot actually exceeds what I was expecting, both the quality of the ceramic pot combined with the lovely scent of the candle is exceptional and I highly recommend them.
Today I’ve placed a subscription for a monthly petite candle as I’m sure I will using the candle regularly and will need a ready supply..lol

Most beautiful candles, love my refills! Such a lovely little treat for myself each month. Makes the house smell gorgeous.

Great product and excellent customer service

Candles are my absolute guilty please
I've always tried to buy candles in pots so they have a second use.
I love the fragrance and so far they seem to burn evenly.
I'm going to do the subscription, I just wish it was slightly more affordable, with discounts for multiple purchases

I was so fed up of throwing away glass containers once the candle had finished. Thank goodness Pott Candles have come to the rescue!
Not only have they saved the waste problem but smell divine too!
The candle pott and matching matches pott are a beautiful addition to my living room.
I can't wait to buy new scented refils.

Fantastic fast delivery.

Excellent customer service. The ceramic candle pott was unfortunately broken on delivery. However, Pott replaced it immediately including the actual candle. I was really impressed with how professional they were making customer experience a priority

I got your starter kit with fig being the first candle used.
The fragrance is fantastic.
Will definitely purchase more.
Only downside is that whilst the clay pot is lovely it could be easy to forget candle is lit and not blow it out.

Can't believe I received the order the next day. The most fantastic product, I adore it, smells amazing and the matches are great, wish I'd got a different colour pot but still love it ( white)

Always a prompt response, information on IG is great too about the candles and good accurate description of all the different fragrances. I’ve so far purchased Fig, Eden, Orangery, Holly, Lavender, Herb and Greenhouse. All are gorgeous but favourites now are Greenhouse and Herb which arrived very promptly today. I’m hooked on them and all and the Potts themselves are beautifully made and perfect that you can refill them all. Oh, the match Potts are also very cute.

The customer service is one of the best I have ever experienced! My pot arrived broken sadly so I messaged immediately and they got back to me straight away full of apologies and with in a couple of days I had a brand new one. I love the set so much and the candle makes my little flat smell lovely. Such a perfect gift or something nice for yourself.

It feels so much better to refill than buy new so we’ve replaced all our old candles with Pott’s. The orders always arrive very promptly and are really well packaged. The pots themselves are gorgeous plus the scent we’ve settled on (Orangey) just ‘feels’ right in our house. The whole house smells SO nice!

Always an amazing product that smells amazing and lights up the room