If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... Se mer
I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... Se mer
Achat en ligne convivial. Livraison en deux colis. Tracking difficile à suivre pour 2 ième colis. Difficile de rejoindre le service à la clientèle, ai du m’y prendre à plusieurs reprises; pas de s... Se mer
3,7
Medel
744 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast Delivery & As shown on Website
Fast Delivery. Poster are sturdy and printed on a nice paper stock.
11 november 2024
I have placed multiple orders for…
I have placed multiple orders for posters to decorate my house. The images on the website are a faithful representation of what I received, which is excellent quality.
7 november 2024
Awesome products!
Great product selection and in stock which I appreciate. Easy to order and really quick delivery.
5 november 2024
Easy website to navigate
Easy website to navigate. Prompt delivery. Love the framed options.
5 november 2024
Amazing
There are so many options to choose from ! Images are beautiful, well wrapped, delivered in time, product of great quality
3 november 2024
Amazing experience and I’ll definitely…
Amazing experience and I’ll definitely reorder again and recommend to my community!😍
4 november 2024
Love everything about Posterstore
4 november 2024
Frame arrived late and damaged- not…
Frame arrived late and damaged- not functional. Sent email to customer service before writing review, still have not received a response.
31 oktober 2024
Svar från Posterstore
Hello Jan,
We sincerely apologize for the inconvenience you have experienced and greatly appreciate your patience during this time. Due to an increase in workload, our Customer Service team is taking longer than usual to respond to inquiries.
Please rest assured that we take your feedback seriously. We are committed to providing our customers with exceptional service, and we will ensure that our team receives the necessary coaching to enhance the quality of assistance provided.
Thank you for your understanding, and we hope to resolve this issue for you as soon as possible.
Team Poster Store
I love the poster store!
I love the poster store. Their products are great and good quality.
The customer service was great and they were so helpful and answered all my questions wells.
1 november 2024
Frame is in great quality and shipping…
Frame is in great quality and shipping was quick!!
1 november 2024
Totally dissapointed with this store
Totally dissapointed with this store. They advertised 3-5 business day shipping, but my order came 20 days late. Totally returning - needed it for October 29 .
I only purchased because of 3-5 business day shipping. Now - I still have to pay the shipping fee to return, Even if it was their fault !!!!!
20 november 2024
Omdöme utan inbjudan
Svar från Posterstore
Hi Teresa,
Thank you for sharing your feedback on Trustpilot. We genuinely appreciate your input and are truly sorry to hear that your experience has not been up to our standards. Our goal is to provide a seamless and enjoyable shopping experience, and we regret falling short in your case.
We are committed to continuous improvement and carefully review all feedback to enhance our processes. Your comments will be shared with our team so we can address the issues you’ve raised.
Since we do not have your contact details available, please reach out to our Customer Service team directly. We’re here to help and would appreciate the opportunity to resolve your concerns.
Thank you once again for your feedback. We hope to restore your faith in us and provide the quality experience you deserve in the future.
Team Poster Store
Still haven’t received my order even if…
Still haven’t received my order even if it’s been almost a month. I contacted the poster team and was given an apologie and my order is now remade. Would of been nice to have a discount because of the inconvenience.
28 oktober 2024
Svar från Posterstore
Hi Malory,
Thank you for sharing your feedback on Trustpilot. We genuinely appreciate your input and are truly sorry to hear that your experience did not meet your expectations. Our goal is to provide a seamless and enjoyable shopping experience, and we regret falling short in your case.
We are committed to continuous improvement and carefully review all feedback to enhance our processes. Your comments will be shared with our team so we can address the issues you’ve raised.
Unfortunately, we do not have your contact information here through Trustpilot. We kindly ask that you reach out to our customer service team and we would be happy to help.
Thank you once again for your feedback. We hope to restore your faith in us and provide the quality experience you deserve in the future.
Team Poster Store
I loved the quality of the posters and…
I loved the quality of the posters and the frames I received.The packaging was amazing,everything came neatly packed.The delivery was impeccable exactly on the given date.
27 oktober 2024
Late and poor craftsmanship.
I was not notified that my order had been packaged or shipped. Delivery was 7 days later than advertised. Frame is not super high quality, the corner doesn’t connect properly and there is a slight gap between one of the corners. Easily noticeable.
Since being told to submit a complaint via their website I have tried doing so multiple times. A few times through my phone web browser and now on my computer. Each time when I submit, the button just buffers until the form eventually times out.
Wouldn’t buy their products again.
26 oktober 2024
Svar från Posterstore
Hello,
Thank you for notifying us of this!
In this case, we kindly request that you please send us an email to [info@posterstore.ca](mailto:info@posterstore.ca). A customer service agent will be in contact with you as soon as possible.
Thank you for your patience and our apologies for any inconvenience!
very disappointed with my purchases
The Snoopy prints I purchased were of low quality - not at all "poster" quality as I was expecting. It's as though the posters were printed on a regular laser printer using matte paper... could've printed these on my own at home and they would've looked much better! Furthermore, the 3 posters I ordered had creases in the upper portions of the paper - the packaging process also needs improving.
23 oktober 2024
Svar från Posterstore
Hi Alexa,
We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.
If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Team Poster Store
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.