Poppy's Picnic Omdömen 

Thought I’d try the Crunchy Canine Cleaners. Not for me of course but for my very fussy Dachshund .. and wow she actually enjoyed them. So I ordered two more packs.

Very misleading promotional emails. This company tends to look after new sales compared to old customers. Rewards for existing customers doesn't exist. Paw points amount to absolutely nothing.

Great products, awful customer service.

It looks like many people have already highlighted that products themselves are great (I order for my 2 cats) but customer service is unhelpful and rude. Unfortunately, this is the second time now trying to come to resolution with them, this time due to discount code and being dismissed despite clear screenshot of e-mails. Shame as otherwise the company is great!
*the review was updated to delete names as I was sent an e-mail from Poppy's Picnic stating that using someone's name is deemed as defamatory: 'Please remove my name with immediate effect otherwise I will report you to Trustpilot and your review will be taken down...Both libel and slander can harm a person's reputation and are considered legal offenses. It is important to be aware of the potential consequences of making false statements that can damage someone's character or standing in the community'. This e-mail felt rather threatening but the advise was followed and name was deleted*

We’ve recently switched to Poppys Picnic for our fussy boys. Mr Lou & Mr Rees!

We were chatting to Deborah when we had a few questions that went from an online chat to a phone call - I loved that it felt really personal and I felt valued as a customer.

Deborah went above and beyond and told me about where all of the ingredients came from it felt good to know what our boys were eating and even where they were coming from.. all local so not only do we have happy boys we are helping a small business who are also helping small businesses.. it feels like a nice circle to be part of.

The boys are loving the food I am finding they have lots more energy these days and nothing has changed apart from the food so it’s a WIN WIN for us!

As long as our boys love it we’ll be customers for life.

My puppy has been having poppys picnic since she came to live with us , she went through a fussy stage and wouldn’t eat it raw anymore so tried all different foods then I tried cooking the poppys picnic and she wolfs it down again

Always have a great experience with Poppy’s picnic. From ordering to delivery never have any issues.

Customer service is always so helpful when needed for any advice or queries.

10/10 would recommend

Ordered religiously every Friday for the past 11 weeks but won’t be ordering again. One recent order was missing two packs (obviously because it didn’t fit in the box, so rather than opting for a bigger box they just left them out), was due a delivery today but it’s now been delayed. My dog has had nothing but mushy and smelly poo whilst on this food - despite me trying both the mince and the meatballs, I’ve even added tree barks and pumpkin powder etc to help but no joy. Customer service is difficult - depends if you catch them on a good day. Offered no solution to the delayed delivery despite me asking to cancel and refund so I can buy elsewhere. I rely on the deliveries and now being told it’s not guaranteed (yet their website states what day it will be delivered). My nearest store that stocks this food is over an hour away so I rely on the deliveries. Very dismisses customer service agent today who offered no solution then commented that my review was unfair…. My review was based on zero solution being offered. Poor reward system too.

Will not be placing any further orders with this company and will be choosing a dog food all together.

Edit to respond: I did contact you on live chat regarding the poo and you told me to try meat balls which I started to order more of instead of mince. You ignored the mushy consistency then just like you have now. You are also spamming me on WhatsApp whenever I leave you feedback which is extreme and not welcome. Your response is very condescending, saying I didn’t understand your message earlier? How rude. As stated,I will not use you again nor will I recommend. I’ve now had to block you on WhatsApp because you continue to harass me. Your reply is extremely condescending. Leave me alone.

Fantastic food and an amazing company!
I can't say enough good things about Poppy's Picnic. I have a cockapoo who was extremely difficult to feed, beyond fussy and trust me I tried every trick in the book, taking uneaten food away, putting it back, coaxing, adding toppers etc; nothing worked at all. I read about Poppy's Picnic and it seemed to be worth a try, they do cookable raw food without bone but with eggshell instead, which is perfect as Ralf is not very tolerant to bone. I have never looked back, he has never refused a meal since and it's been months now! He's happy, healthy and waits patiently for his food.
It's not the cheapest food in the market, but is more than comparable to other brands such as Butternut Box etc; and if you are throwing food away then you're literally throwing money away.
I would recommend this food 100%, delivery is so fast and your dog will thank you!

If I could give this company more than 5 stars I would, I’ve never dealt with anything like them before, Deborah who I’ve been dealing with for a couple of days went above and beyond with her help and advice, I have an 11 year old French bulldog whose been raw fed all his life but has suddenly developed acid reflux, she adviced me on what to order and even sent me a 25% off my first order code.
I went for a mixture of mince and power balls and realised early hours in the morning I added chicken to the order when I wanted to avoid it so I dropped them a message and they changed it for me before it was packed, I’ve just tried him on a couple as we’re feeding small meals throughout the day and he wolfed them down, I gently cooked them in the air frier so they were half cooked which is absolutely fine, they even smelt as good as human meatballs you buy. I will most definitely order from poppys picnic going forward, I got a personal 1 to 1 service i would not find in any other large company. Thank you all.

Both my fussy boys loves poppy's and empty bowls every meal time,
Makoa got extra for his 1st birthday 🎂

I have a very fussy cockapoo ,but he absolutely loves the boneless cookable minces and the boneless cookable power balls, empty bowl every time so far,great quality food and delivery is great.

I have a very fussy Dachshund when it comes to food, I’ve tried everything going.
But this he actually licks the plate clean.
So very pleased.

All three of my dogs enjoy every flavor of Poppy’s Picnic that they have tried (which is nearly all the adult offerings). They have silky coats and plenty of energy, and seem to be thriving on these meals. Every package has been uniformly sized and top quality.

Lovely quality, superb range. Arrived very promptly even though we aren’t on the mainland and was well packaged. Our mini schnauzer Tilly Scrumptious absolutely adores her Poppy’s Picnic raw food and we’re happy that she’s happy.

My frenchie loves poppys picnic but unfortunately shes started to have a reaction to so much beef. Its annoying all of their meals contain beef even if labelled turkey, lamb and wild boar. I have messaged them and asked if they would consider a beef free meal to which they replied they would not. I know many dogs that and intolerant to beef so its such a shame they wont consider:(

This is a big change for Arnie my cockapoo as he's only ever eaten kibble. To say he LOVES Poppys Picnic is an understatement... we have him jumping and dancing for joy at each meal time. Would highly recommend and so happy we made the switch.

We got a puppy 3 months ago. Thanks to our amazing breeder we've given him Poppy's picnic food. Both he and our 14yr old dog are thriving on it. I can't see us ever changing this food.

Excellent food, fantastic quality. Both my dogs lick their bowls clean.

My two, Skye and Maisy, love the power balls. In fact, Maisy, a Miniature Schnauzer, wouldn't eat breakfast at all before starting on these.

My Welsh Terrier Rupert loves the lamb and beef raw food from Poppy’s Picnic which he has been on for a couple of years after trying other raw food which didn't suit him. I have had a couple f occasions to contact customer service which cannot be faulted as the response was quick and satisfactory.