J'ai reçu un produit non conforme à ma commande. Après avoir contacté à plusieurs reprises le service client pour avoir un bon de retour. J'ai envoyé le colis avec celui-ci. Le suivi Mondial Rela... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Popcard has been a great way for us to provide all our details to potential adopters, fosters and also business that may be interested in partnering with our rescue. It is an easy and fun way to share... Se mer
Företaget har svarat
Popcard has been a great investment for my business. It makes it incredibly easy for customers to leave real, honest reviews right on the spot. Since using it, I’ve noticed a steady increase in aut... Se mer
Företaget har svarat
Pop card has been a game changer for my business! I hand the card to my customers, and within seconds they can leave a review that posts instantly to my page. It’s incredibly quick, easy for customers... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sale of professional equipment to improve online visibility
Kontaktuppgifter
4300 Ridgecrest Drive Southeast, 87124, Rio Rancho , USA
- +1(575)242-1844
- contact@popcard.io
- popcard.io
3,9
Bra
270 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely horrendous customer service
Absolutely horrendous experience. Do not buy from Popcard whatever you do! They have some of the worst customer support you could imagine. Avoid this company at all cost!
24 november 2025
Omdöme utan inbjudan
Svar från Popcard
We truly appreciate your honest feedback and sincerely apologize for the experience you’ve had.
We understand how disappointing and frustrating this situation must be, and we regret that we have not met your expectations. We would still like the opportunity to look into your concern and assist you further if you’re open to it.
Please kindly contact us at contact@popcard.io so our support team can review your case and help resolve this matter as quickly as possible.
Thank you for your time, and again, we’re very sorry for the inconvenience caused.
Bought 3 of these and not one worked in…
Bought 3 of these and not one worked in over a year . Fraud company 100%
The company has eventually responded and sent out 3x more cards. 2 of which are working now.
1 oktober 2025
Omdöme utan inbjudan
Svar från Popcard
We’re truly sorry to hear about your experience and sincerely apologize for the inconvenience this has caused.
We understand how frustrating it must be that the cards did not work as expected. This is certainly not the experience we want for our customers.
We would really like the opportunity to look into this further and help resolve the issue for you. Please kindly contact us at contact@popcard.io so our support team can assist you directly.
Thank you for bringing this to our attention, and again, we’re very sorry for the trouble you’ve encountered.
I’m a mom of a patient here at…
I’m a mom of a patient here at Millwood, I’m was in the lobby waiting to see my son (I came super early) and Maxine was very sweet and so helpful.
15 september 2025
Omdöme utan inbjudan
Svar från Popcard
Thank you so much for sharing your feedback, we really appreciate it. We’re glad to hear that Maxine was kind and helpful during your visit.
Wishing you and your son all the best.
WORKED FOR 9 MONTHS ONLY AND NOW COMPANY GIVE RUBBISH RESPONSE
the card was received and worked well for around 9 months and then it stopped working and says card cant be configured. i wrote to popcard and they keep saying they hope to fix this problem but it has been going on for weeks... they should just send me a new card at no cost to the client .....why is good service even at a company that is responsible for reviews underpar. Surely they of all people appreciate what an honest and truthful bad review does to the company ??
31 augusti 2025
Omdöme utan inbjudan
Svar från Popcard
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you’ve experienced.
We understand how frustrating it must be when a card stops working after several months of use, especially after previous efforts to resolve it. This is not the experience we want for our customers, and we truly regret the ongoing delay in finding a solution for you.
We would still like the opportunity to properly assist you and resolve this matter. Please kindly contact us at contact@popcard.io so our support team can review your case and work with you toward a resolution as quickly as possible.
Thank you for your patience, and again, we’re very sorry for the inconvenience caused.
Pop card has been a game changer for my…
Pop card has been a game changer for my business! I hand the card to my customers, and within seconds they can leave a review that posts instantly to my page. It’s incredibly quick, easy for customers to use, and has helped me collect more feedback than ever before. I’m very happy with it and highly recommend it to any business owner who wants to grow their online reviews fast.
4 augusti 2025
Svar från Popcard
Thank you so much for sharing this, really glad to hear PopCards have been a game changer for your business! It’s great to know your customers are finding it quick and easy to use, and that you’re seeing such strong results with your reviews.
We truly appreciate your recommendation and wish you continued success ahead!
Pop cards are great
Pop cards are great; they make it easy for the staff to generate customer reviews and allow us to run competitions and track who has done best in a month
19 juli 2025
Svar från Popcard
We’re really glad to hear your positive feedback, thank you! It’s great to know your PopCards are helping your team easily collect reviews and even support your competitions and tracking.
We truly appreciate your support and wish you continued success!
Popcard has been great to work with
Popcard has been great to work with. They were able to customize a QR code for my mobile app. they communicated at every step and it was a pleasure to work with them.
2 augusti 2025
Svar från Popcard
Thank you so much for your great feedback, we truly appreciate it! We’re really glad to hear you had a smooth experience with the customization and that communication was clear throughout the process.
It was a pleasure working with you as well, and we’re always here if you need anything in the future!
We use our Popcard to get customer reviews
We use our Popcard to get customer reviews—it’s quick, easy, and people actually follow through. Way better than handing out links or cards. Love it!
16 juli 2025
Svar från Popcard
Really appreciate you sharing this, thank you! We’re so glad to hear your PopCard is making it quick and easy for customers to leave reviews and that it’s working better for you than other methods.
Love hearing that it’s making a real difference for your business!
Correction and Update
Almost my cards stopped working but unlike others that reported poor customer service I found them timely and responsive. All my cards are now working great!
15 juli 2025
Omdöme utan inbjudan
Svar från Popcard
Thank you so much for taking the time to share your feedback, we truly appreciate it! We’re really glad we were able to assist you quickly and get all your PopCards working smoothly again.
Your support means a lot to us!
Used the card only twice and then it…
Used the card only twice and then it stopped working. Their customer service kept replying with template response until I received an email that unfortunately the card I have can’t be reconfigured (beyond my issue) so I was offered a discount to buy a new one! Such a scam!!
18 juli 2025
Omdöme utan inbjudan
Svar från Popcard
Thank you for taking the time to share your feedback, and we sincerely apologize for the inconvenience you’ve experienced.
We understand how frustrating it must be when a card stops working after only a short period of use, especially after you’ve already contacted support multiple times. This is not the experience we want for our customers, and we truly regret the dissatisfaction caused.
We would still appreciate the opportunity to review your case properly and assist you further. Please kindly contact us at contact@popcard.io so our support team can look into this and work with you toward a resolution.
Thank you for your time, and again, we’re very sorry for the inconvenience caused.
Very convenient!
14 juni 2025
Svar från Popcard
So glad to hear that, thanks for sharing! It’s great to know you’re finding PopCards convenient to use.
Appreciate your support!
Top draw system making it easy for…
Top draw system making it easy for customers to leave reviews without any obstructions. Seamless 👍
9 juni 2025
Svar från Popcard
Thank you for the kind words, really appreciate it! We’re glad to hear the experience feels seamless and makes it easy for your customers to leave reviews without any hassle.
Thanks again for your support!
Very quick and efficient ordering and…
Very quick and efficient ordering and receiving the product! Pleasant customer service.Would recommend and use them again.
9 juni 2025
Svar från Popcard
Thank you for your wonderful review, we truly appreciate it! It’s great to hear the ordering and delivery were quick and smooth, and that you had a pleasant experience with our customer service.
We’re glad you’d recommend us and would love to support you again anytime!
Nifty product and nice customer service
I ordered 3 Google review plates and received them yesterday. They're nicely made and very easy to use. I remember I couldn't find the dimensions on the website - they're actually 12cm square and 3mm thick. I had to email customer service to get them activated (not sure if this is standard or was just a glitch) but Jade couldn't have been more helpful, and I'm now just waiting for my first customer guinea pig.
14 juni 2025
Svar från Popcard
Thank you for taking the time to share your experience, we really appreciate it! We’re glad to hear you’re happy with the quality and ease of use of your review plates.
We also appreciate your note about the dimensions and activation process, this kind of feedback really helps us improve. It’s great to hear Jade was able to assist you so well!
Have you had a chance to get your first review yet? We’d love to hear how it goes!
Svar från Popcard
Thanks so much, we really appreciate it! Glad to hear everything’s going well.
All the best!
card no longer works. no support
after a period of time the link shut off. the contact web address only goes to a page to leave them a review not to contact anyone. It's like they just mostly shut down their website
2 juni 2025
Omdöme utan inbjudan
Svar från Popcard
We’re really sorry to hear about your experience, and we truly apologize for the inconvenience this has caused you.
We understand how frustrating it must be if the link is no longer working and you’re unable to reach our support channels as expected. This is certainly not the experience we want for our customers, and we genuinely want to help resolve the issue with your cards.
To properly assist you, please kindly contact us at contact@popcard.io so our support team can look into your case and provide the necessary help as quickly as possible.
Thank you for your patience, and again, we’re very sorry for the trouble you’ve encountered.
Svar från Popcard
Thank you for your feedback, and we’re truly sorry for the inconvenience and frustration this has caused.
We understand your concern, especially if you haven’t received a response yet or had difficulty reaching our support channels. We would really like to better understand your situation so we can assist you properly and work toward a resolution.
Please kindly email us at contact@popcard.io so our support team can look into your case as quickly as possible.
We appreciate your patience, and again, we sincerely apologize for the trouble you’ve experienced.
Horrible experience
Received my pop cards
They’re not working at all
Contacted customer service several times
No response
Terrible service
23 maj 2025
Svar från Popcard
Thank you for your feedback, and we’re truly sorry to hear about the issues you’ve experienced with your cards.
We understand how frustrating it must be to receive a product that is not working properly, especially after trying to contact support without success. We genuinely want to help resolve this for you as quickly as possible.
To better assist you and look into your case, please kindly email us at contact@popcard.io so our support team can review the issue and provide the appropriate help.
We appreciate your patience, and again, we sincerely apologize for the inconvenience caused.
Firstly we haven't received the cards
Firstly we haven't received the cards. Secondly, I had tried to cancel the order just 10mins after purchasing it but all my emails have been ignored. Could I please get a refund as we haven't even received the said cards. Kind Regards, Lisa.
29 maj 2025
Svar från Popcard
Thank you for sharing your feedback, and we’re truly sorry for the inconvenience and frustration this situation has caused.
We understand your concern, especially as the order was not received and you had also attempted to cancel shortly after purchase. We would really like the opportunity to look into this properly and assist you with a resolution.
Please kindly email us at contact@popcard.io so our support team can review your case and help you further as quickly as possible.
We sincerely apologize for the trouble and appreciate your patience.
Not happy with Customer Support
I ordered a Pop Stand for business Google reviews. I didn’t provide a Google Link to my business at checkout. I received multiple emails to reply with my Google link. I responded to them, and even sent multiple new emails to Support. I provided all my information for 2 weeks and still have no response or activation of my Pop Stand. This is not the first time I’ve had problems with my Pop Cards. I’m unhappy with your customer support.
3 maj 2025
Svar från Popcard
Thank you for your feedback, and we’re truly sorry for the inconvenience and frustration you’ve experienced with your Pop Stand and our customer support.
We understand how disappointing it must be after providing all required details and still not receiving activation after two weeks. This is not the experience we want for our customers, and we genuinely want to help resolve this for you as quickly as possible.
To properly look into your case and assist you further, please kindly email us at contact@popcard.io so our support team can review everything and provide the appropriate help.
We sincerely apologize for the inconvenience and appreciate your patience.
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