J’ai commandé des chaussures en mai. Début Juin 2026 je leur dis que je n’ai pas reçu d’accès au suivi. KONF m’envoie alors le suivi comme quoi c’est livré. Ils me disent de vérifier chez mes voisin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ponty.com is still advertising on Facebook and Google. Chinese based company who refuse to accept returns or offer refunds. They advertise this Trustpilot fraudulent endorsement: "Excellent Ra... Se mer
Sandals arrived quickly and fitted great. Really soft, even without socks. How long will they last - who knows - but they looked exactly the same as the sales advert and I'm very pleased with them. Th... Se mer
I ordered bamboo shorts size 32/33 waist, i received 26 waist (not good quality either) so asked for a refund, the company said they would issue a refund but then didn't. I continued to ask for the re... Se mer
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Scammers, DON’T DO IT! I wish I read the reviews before hand. It’s a con. The product was completely faulty. Total waste of money.
They can start by supplying a product that works.
SCAMMERS....absolutely don't buy..!!!
Ordered a chest brace for my son who suffers lordosis of the spine/pain...
Paid £37....but was absolutely useless and quality wise I wouldn't have paid £3.70!
No invoice....returns advice.I emailed the company...and said I wanted to return the item.They initially offered "a bigger size"...even although this WAS their biggest size and measurements provided were inaccurate!
I emailed back afterwards several times but they have completely ghosted me...so I am stuck with a £37 loss and a useless piece of rubbish.
BEWARE....this is also a Chinese company...item was shipped from China....although they make out to be European based!.
Utterly disgraceful daylight robbery!!!!!
Save your money items bought are…
Save your money items bought are substandard trying to return eventually got a reply back they don't want items back and want to credit you not refund after replying NO and sending them their own return policy that's on the website all communications from them have stopped .please beware they are not a good company and keep bombardier you with daily offers keep and buy from reputable UK companies.
Dear Community,
Dear Community,
I feel compelled to warn you about my deeply frustrating experience with a company called Ponty. After purchasing goods that were not only unsuitable but entirely useless to me, I requested a refund. What followed has been nothing short of appalling.
Instead of addressing my refund request, Ponty has continually ignored my concerns. Instead, they have bombarded me with offers of discounts to buy more from them—a blatant attempt to sidestep their responsibility. Despite repeated attempts to resolve this issue, they refuse to acknowledge or process my rightful refund.
This is not just poor customer service—it’s outright avoidance. I would strongly urge anyone to think twice before spending their hard-earned money with this company. Don’t let yourself fall victim to the same treatment.
Let’s hold businesses accountable for their actions. Share this warning with others so they can avoid the same ordeal.
Sincerely,
Melvyn Whitehouse
Beware
Beware - if ordering for the first time, quality varies but biggest issue is they are based in China so customer service and response is very poor. I am still waiting for an update on an order placed a month ago still not shipped.
Order at your peril
Do not order from the his company.
The quality is inferior.
You are ordering directly from a firm based in China.
I ordered a jumper , very poor quality and sizing .
Once bitten.
I'm only glad I didn't order more than one item and also not x great expense.
I have read other reviews where people have had to wait and chase up refunds.
Also we I did not have a response from any emails I sent.
Order at your peril
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








