Been looking at getting life insurance due to having a baby, i spoke with Lewis Routley and what amazing customer service he had! He explained everything to detail, made sure i understood everything i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Signed up for life insurance today, was helped through the whole process by Jake Phillips. Was a straight forward process and all my questions were answered regardless of how silly they seems. Jake... Se mer
Företaget har svarat
A massive thank you to Simon Strange who assisted me in taking out not 1 but 3 policies with POLLY today. He was fabulous, very easy to talk to and explained everything fully and in detail, his approa... Se mer
Företaget har svarat
Spoke to a brilliant kind hearted advisor Lewis Routley gave me all the advice I needed and have started my life insurance with polly. knowing that if anything was to happen to myself my little boy w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.
Kontaktuppgifter
Polly.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Storbritannien
- hello@polly.co.uk
- polly.co.uk
4,8
Utmärkt
9 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lewis R was brilliant
Lewis R was brilliant! He was very reassuring and took me through the process very efficiently and with ease, great customer service !
Would highly recommend going with polly !
17 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Jade,
It is wonderful to hear that Lewis provided great customer service and made the whole application process feel so quick and easy. Thank you for choosing us and for highly recommending our team!
Welcome to Polly!
Kind regards
The Polly team
Thank you Emma
Thank you to Emma who went over my old life insurance and set up a new policy for me. Absolutely lovely member of staff and very helpful
10 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Latty,
It is wonderful to hear that Emma was absolutely lovely while reviewing your old life insurance and helping you get a new policy sorted. Thank you for choosing us to help keep your future protected!
Welcome to Polly!
Kind regards
The Polly team
I spoke with Emma and she was very…
I spoke with Emma and she was very clear with her explanations and took her time to explain the policy properly. Been using Polly, but she gave me a good reason to stay on.
16 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Oluwatobi,
We're so glad that Emma provided such clear explanations and took the time to look after you properly. Knowing she gave you a fantastic reason to stay on with us means the world to our team.
Welcome to Polly!
Kind regards
The Polly team
I spoke with Jake Phillips today
I spoke with Jake Phillips today, he was so understanding and his customer service was amazing. Sorting out life insurance can be daunting but Jake made light of it and was always happy to help with questions that I had. Great chat today Jake you deserve a pint! :)
16 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Alana,
We're so glad to hear you had such a great chat with Jake and that he made sorting your life insurance so simple and stress free. Thank you for choosing us.
Welcome to Polly!
Kind regards
The Polly team
Big thank you to James Green from polly…
Big thank you to James Green from polly in helping me set up my policy for my newly born. His services was excellent, polite he provided all the information that I needed into setting up my policy. Again a big thank you to James Green.
16 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Rachel,
It is brilliant to hear that James provided such excellent and polite service to help protect the new addition to the family. Thank you for trusting us to help get your family's financial protection securely sorted!
Welcome to Polly!
Kind regards
The Polly team
James Green was amazing!
James Green was a breath of fresh air and very light hearted. very easy to converse with and made sure i understood everything he was saying. Even calling me
at 830 at night merely a few minutes after i placed the request for a call! very thankful for James Green!
15 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Sinead,
Thank you for sharing your experience!
James Green is a fantastic member of our team, and we're delighted he could provide such prompt, clear, and reassuring support right when you needed it. Making life insurance straightforward is exactly what we aim for, so you can enjoy total peace of mind knowing your loved ones are secure.
Welcome to Polly!
Simon was very lovely to talk to and…
Simon was very lovely to talk to and made it all very simple to understand
15 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Kaggs,
Thank you so much for the lovely review!
We are thrilled to hear that Simon was so wonderful to chat with and made everything so simple to understand. There is truly nothing better than the peace of mind that comes with knowing your family is protected, and we’re so glad Simon could help you get it all sorted.
Welcome to Polly!
Very easy to set up and straight forward
Very easy to set up and straight forward
15 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hello,
Thank you for sharing your experience! We pride ourselves on making life insurance easy to understand and hassle-free, so you can get back to what matters most, knowing your family is protected.
Welcome to Polly!
amazing service and coverage price !
I took out life insurance and critical illness cover after having my little boy to make sure he was covered and my partner would be ok just in case anything happens. I spoke to Jake Phillips over the phone and he explained everything, was super nice to talk to and made me feel like this was definitely the right decision for me and my family. The Square Health app I now have gives me peace of mind for my baby which is a massive plus. All for a reasonable price. Definitely worth asking for a quote! Amazing service really happy with what coverage I have now. (Hope this gets Jake his early finish on Friday haha)! Thankyou so much
15 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Kailyn,
Thank you so much for this wonderful review!
We are absolutely thrilled that Jake could help you secure that vital peace of mind for your partner and your little one —protecting our children is exactly why we do what we do. It’s also fantastic to hear you're already loving the Square Health app for your baby's wellbeing.
Welcome to Polly!
Lewis Routley attended to me very well…
Lewis Routley attended to me very well also gave necessary advice which I appreciated.
15 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Adetoun,
Thank you so much for your lovely review!
We are absolutely thrilled to hear that Lewis took such great care of you and provided the helpful advice you needed to get everything sorted. There is no better feeling than the peace of mind that comes with knowing your family is protected, and we are so glad Lewis could make the process so straightforward for you.
Welcome to Polly!
Fantastic service by James Green
I have just had a phone call with an amazing individual, James Green.
James was clear, honest, knowledgeable and transparent.
From the the very start to the end of the phone call, I felt comfortable discussing life insurance and my current situation. The conclusion of the phone call was definitely catered to what is best for me, rather than pushing me to buy a product for the sake of it. James alone has given me a fantastic first impression of Polly and I will reccommend Polly to anyone I kmow based off of my experience today! Thankyou James. Fantastic customer service.
15 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Emilia,
Thank you so much for sharing this wonderful feedback!
We are absolutely thrilled to hear that James took such great care of you, making you feel completely comfortable while finding the perfect fit for your needs without any pressure. Knowing your family's protection is now sorted is the ultimate peace of mind, and we couldn't be prouder to have James on our team.
Welcome to Polly!
James Green helped and guided me…
James Green helped and guided me through the process to get polly life insurance. James was very understanding with no pressure, making the payment affordable and leaving me comfortable with our choices. Thankyou James
12 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Abbie,
A huge thank you for the wonderful shout out to James! We’re so glad he made the process comfortable, affordable, and completely pressure free for you. Protection sorted with total comfort!
Welcome to Polly!
Kind regards
The Polly team
Very helpful
Very helpful, friendly and thorough advice from James. Made making decisions very easy, thank you!
13 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Ellie,
A huge thank you for the wonderful shout out to James! We're so glad his friendly and thorough guidance made your decision making easy. Great advice, protection sorted!
Welcome to Polly!
Kind regards
The Polly team
Lewis made me feel comfortable when…
Lewis made me feel comfortable when discussing my life insurance plan. He was able to give me a great monthly price with some great benefits included.
12 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Sophie,
We really appreciate your fantastic feedback. It’s great to see Lewis' supportive approach and industry knowledge recognised. Our main priority is always to deliver comprehensive policies with great benefits at a price that aligns perfectly with our Customer's budgets. Thank you for trusting us to handle your life insurance needs.
Welcome to Polly!
Kind regards
The Polly team
Really great communication from the…
Really great communication from the Polly team. Very easy to add serious illness cover to my policy and Johnathon was very helpful answered all my questions I had.
12 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Faye,
A huge thank you for the wonderful shout out to Jonathon! We’re so glad he answered all your questions and made adding serious illness cover to your policy completely effortless. Extra protection sorted with zero fuss!
Welcome to Polly!
Kind regards
The Polly team
Lewis was friendly and encouraging and…
Lewis was friendly and encouraging and made quite an awkward situation light hearted and jovial, just what I needed he also worked with me to find the best policy for my budget which really made a difference it didn’t feel sales lead and was open and honest - thank you
12 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Joanne,
A huge thank you for the wonderful shout out to Lewis! We’re so glad he made the process easy, jovial, and perfectly tailored to your budget without any sales pressure. Honest protection sorted with zero fuss!
Welcome to Polly!
Kind regards
The Polly team
Umesh was informative and friendly
After speaking with Umesh, it was a no brainer. He was super friendly and informative and tailored to what suited best for me and my partner.
12 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Bailie,
A huge thank you for the wonderful shout out to Umesh! We’re really happy to hear he made protecting you and your partner such a friendly, informative, and easy experience. Tailored protection sorted with zero fuss!
Welcome to Polly!
Kind regards
The Polly team
Absolutely brilliant
Absolutely brilliant! Talked me through everything and thoroughly too, helped me make the best decision for me and my family… highly recommend especially by umesh
12 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
HI Tegan,
A huge thank you for the wonderful review and the special shoutout to Umesh! It's great to gear he made the process so thorough and helped you secure the perfect protection for your family.
Welcome to Polly!
Kind regards
The Polly team
Scott was extremely helpful and…
Scott was extremely helpful and explained the whole policy/process in a simple, yet professional way.
The advice he provided was next to non and I would recommend this company for life insurance.
12 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Toni,
A huge thank you for the wonderful shout out to Scott! We’re happy he provided such excellent advice and made the whole process simple, professional, and easy to recommend.
Welcome to Polly!
Kind regards
The Polly team
lovely staff and very understanding!
james green was spectacular! very friendly from the get go and went over everything in detail, didn’t have to do anything just answered the questions and he filled out all the forms for me and gave me three premium options and went over what they’d all cover. also made sure there was no pressure for me to go for a more expensive option which was very nice, wasn’t made to feel like i had to pick a more expensive one because he was offering it at all.
11 juni 2026
Omdöme utan inbjudan
Svar från Polly.co.uk
Hi Kaya,
Thank you for sharing your fantastic experience with us. It is great to hear that James provided such a detailed, friendly, and pressure-free service while helping you find the right premium for your needs.
We always aim to make family protection straightforward and stress-free, and we are delighted you now have that vital peace of mind.
Welcome to Polly!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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