Polly.co.uk Omdömen 

8 760
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Been looking at getting life insurance due to having a baby, i spoke with Lewis Routley and what amazing customer service he had! He explained everything to detail, made sure i understood everything i... Se mer

Betygsatt 5 av 5 stjärnor

Signed up for life insurance today, was helped through the whole process by Jake Phillips. Was a straight forward process and all my questions were answered regardless of how silly they seems. Jake... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A massive thank you to Simon Strange who assisted me in taking out not 1 but 3 policies with POLLY today. He was fabulous, very easy to talk to and explained everything fully and in detail, his approa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Spoke to a brilliant kind hearted advisor Lewis Routley gave me all the advice I needed and have started my life insurance with polly. knowing that if anything was to happen to myself my little boy w... Se mer

Företaget har svarat

Företagsinformation

  1. Försäkringsmäklare

Skrivet av företaget

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

9 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(8 760)

1 019 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great customer service

I sorted my policy today with James who was great, he was so helpful and friendly. He made sorting something that can be quite sad to think about into a enjoyable and easy experience. Everything was clearly explained to me and very easy to understand, the whole call and sorting my policy only took around 30 minutes, great service.

25 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Katie,

Thank you for the great review! We're delighted that James made sorting your policy so clear and efficient.

We're glad we could make the process an enjoyable one!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Jonathan Cartlidge

Jonathan Cartlidge, who i spoke to on the phone, was incredibly helpful in explaining my options and pricing for a life insurance policy. He was very friendly and understanding that I had limited time as i was at work. thank you :)

25 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Lucy,

Thank you for the wonderful feedback! We're so glad Jonathan was able to help you navigate your options and pricing quickly and efficiently.

Welcome to Polly

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

What a positive experience

What a positive experience. The customer service listen and really help explain. Easy to get a great cover that is competively priced. Eases my mind now I have this in place. Thank you

27 augusti 2025
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Jen,

We really appreciate you taking the time to share your experience. We are glad we could help you secure cover, thank you for choosing Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Thank you Kai!

I spoke to Kai who sorted my life insurance out for me. He was absolutely wonderful, very funny and broke everything down really clearly for me. Amazing customer service, very on the ball. Thank you Kai

24 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Josie,

Thank you for the lovely review! Great to hear that Kai looked after you so well, breaking everything down clearly from start to finish. This what we love to hear. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Polly is a great option for life insurance cover

Lewis Routley was amazing as always. Super helpful and super easy to sort cover. Really respectful of your time and how much you can budget for, and they’re realistic with the advice they give. The app is great and really useful to see how much you’re paying and get in touch with someone if you need it. Would highly recommend

24 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Eloise,

Thank you for the fantastic recommendation! We're so glad Lewis made sorting your cover easy while being completely respectful of your time and budget. It's awesome to hear you are loving the app, too! Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Lewis Routley

Lewis Routley. Made the whole process of getting life insurance so easy, ensured I understood everything before going ahead and his phone manner was sensational. Yay Lewis 🕺

24 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Sophie,

We really appreciate you taking the time to share your experience with us. It's fantastic to hear that his sensational phone manner made the process so easy and straightforward from start to finish. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Today I had a call from Jake Phillips…

Today I had a call from Jake Phillips who set up my life insurance and critical cover for me. I’d never taken out life insurance before and Jake was amazing at talking everything through slowly with me. Jake’s customer service was superb! Well deserving of a raise!

24 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Connie,

Thank you for the brilliant review! We're so glad Jake provided such great customer service and took the time to talk everything through properly for your policy. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Great service - Personable and Reassuring

Had a fantastic experience using Polly. Emily Lewis (sorry for the full name girl!) was polite , helpful and personable. Every question was explained in a way I would understand and not once was I made to feel like I was pressured or asking too much. The prices themselves were competitive and covers were well explained. Overall great experience and would recommend x

23 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

HI There,

Thank you for this brilliant review! We're glad Emily provided such a good experience while securing competitive prices for you. Thank you for recommending us, and welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Jonathan Cartlidge is whom I talked to…

Jonathan Cartlidge is whom I talked to about my life & illness insurance. He was extremely helpful & had great knowledge about the policy for myself & my son! Polly insurance offer free cover for your child/children (multiples can be added at any time) with being 31 years old I have taken out a 39 year insurance as advised to take it out until retirement age. Taking out the insurance at a younger age is a benefit as the younger you are the cheaper the policy is (within reason), the price of the policy won’t change. So I will be paying less that £25 a month for the next 39 years if I stay with Polly for the full term.

23 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi,

Thank you for this fantastic feedback! We are happy to hear Jonathan helped you secure cover for you and your son. Thank you for the recommendation, and welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Life insurance

Had a life insurance review today, Andrew answered all my questions and was very polite. Great service

23 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Selina,

Thank you for the 5 stars, we're really happy Andrew was so helpful today and was able to answer all your questions.

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Life & Personal Injury insurance

Lewis Short dealt with my life and personal injury insurance. He was professional and was even able to call back at a time which was better suited (I have a newborn baby). I was shocked at how reasonable the cost was and feel much better that it is organised! Would recommend

22 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Cara,

Thank you for this fantastic recommendation! We're so glad Lewis was able to accommodate your schedule and get your insurance organised at a great price. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Yeh to Andrew!

Andrew assisted me in arranging critical illness insurance and explained everything clearly and thoroughly. He was friendly, understanding, and even added a touch of humour, which made the whole process much more enjoyable. Thank you very much, Andrew. I would highly recommend both Andrew and Polly to anyone looking for insurance advice and support

22 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi There,

Thank you so much for recommending us and for shining a spotlight on Andrew. We love knowing that his friendly approach and clear explanations made the whole process so straightforward and enjoyable for you. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

I spoke to a lovely human called Joseph…

I spoke to a lovely human called Joseph P who was so helpful, talked me through everything, explained all the different policies and options, without feeling pushy or like I had to make a quick decision. I would highly recommend!

22 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Frankie,

Thank you so much for recommending us and for highlighting Joseph.

We're so glad he was helpful and explained your options clearly. Welcome to Tom!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

I had the most amazing experience…

I had the most amazing experience setting up my life insurance. Umesh was so caring and easy to talk to. I was really anxious about setting up any sort of insurance and he really made me feel at ease. He is a credit to this company and made this whole experience so easy and enjoyable even for me.

22 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Sommer,

We really appreciate you taking the time to leave this fantastic review. Our advisors strive to make financial protection straightforward and stress free, especially if a customer is feeling anxious about the process. We're happy to hear Umesh was so helpful. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Great experience!

Great experience setting up life insurance suitable for my family requirements. Thank you to Lewis Routley, who was extremely professional and made the process enjoyable and easy to understand from start to finish. I’m very happy to be a new customer of Polly. Thank you!

22 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Hannah,

Thank you so much for highlighting Lewis and his extremely professional approach. We love hearing that he made the whole process enjoyable and easy to understand from start to finish for you. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

10/10 experience

10/10 experience! Emily was amazing! Talked me through everything. I felt reassured that everything would be covered and my children would be covered. Couldn’t fault them!

22 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Chloe,

We really appreciate you taking the time to leave this wonderful feedback. Our advisors aim to provide thorough, expert guidance, so it's fantastic to know that Emily looked after you so well and talked you through all of your options. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Dylan was amazing

Dylan was great on the phone, explained everything very well and was extremely helpful. Thank you for making the process easy

20 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi There,

Thank you for the great review and the shoutout to Dylan! We’re so glad he was extremely helpful and made sorting your insurance quick, clear, and easy.

Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Lewis Routley amazing!

Lewis Routley was Amazing, he talked me through the life Insurance policy professionally and effectively. His customer service skills unmatched! He understood exactly what I was looking for, Super easy to talk with, even when the line cut out I was called straight back!!

20 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Chloe,

We really appreciate your fantastic feedback! It is wonderful to know that Lewis provided such professional, effective, and unmatched customer service.

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Quick and Easy

I spoke with James for my assessment and cover options and he was brilliant. He was patient, professional and informative. Would recommend polly to anyone looking to get cover for them and their family.

20 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi There,

Thank you so much for taking the time to share your lovely review! We are absolutely delighted to hear that James was so brilliant during your call.

Kind regards
The Polly team

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