Polly.co.uk Omdömen 

Spoke with Mike McCarthy he was amazing! I’ve gone on and looked for insurance for a few years and never decided to go through with it. However Mike was informative, friendly and polite. Put me at ease and clearly explained everything to me. So now I’m insured for the next 42 years thanks to him!

First of all, they won’t give you an online quote- you have to sign up with your details and they will phone you. I have come to find out that this is so they can be pushy and try to force you into signing up with them as fast as possible and won’t let you think it over.

I missed the first call, and on the second call from them I answered but politely said it wasn’t a good time. His tone immediately shifted and he sounded angry for the rest of the call. The man would not take no for an answer- he was aggressive and pushy, saying it will only take two minutes and I have to do it right now. Rude the whole way through. I repeated that it was not a good time, and I said I had received an email from them with their phone number so I can call them back later. This really set him off, and he said to me: “Well Sarah, it never seems like a good time to contact you. It takes 5 minutes and every minute you wait it gets more expensive so GET ON WITH IT!” and he hung up on me.

Extremely unprofessional, and I do not appreciate the intimidation tactics. It’s supposed to be a life insurance policy not a loan shark. They call during work hours in the weekday, people are busy. You also need to be in an appropriate setting to discuss your entire medical history on the phone.

It has been a week since then and I have been bombarded with phone calls multiple times a day. They are more pushy and harassing than the scam calls I’ve had.

Avoid!!

I had a great experience setting up my life insurance. Scott Williams made the whole process straightforward and easy to understand. He took the time to explain everything clearly, answered all of my questions, and made sure I had the right cover for my needs without any pressure. Friendly, professional, and knowledgeable throughout. I would definitely recommend Scott to anyone looking to arrange life insurance. Thank you for all your help!

James Green was friendly and helpful arranging my life insurance cover. Would recommend.

Mitchell was really helpful and consistent when it came to renewing my policy he kept me in the loop by updating me regularly and was very clear so I could understand what was going on. Lovely guy.

Had a fantastic experience using Polly. Joseph was polite , helpful and personable. Every question was explained in a way I would understand and not once was I made to feel like I was pressured or asking too much. The prices themselves were competitive and covers were well explained. Overall great experience and would recommend x

Very helpful very quickly done understood everything

It was a super fast and easy process, Jonathan was friendly, helpful and knowledgeable even when I had to contact him afterwards to amend some things it didn't feel like I was a bother at all.

James was very friendly and chatty made the call seem not that long explained things thoroughly and answered any questions I had. Thank you

Tom was really helpful and making sure I understood everything. I couldn’t fault his service at all. He was so helpful and kind over the phone. Making sure I was reassured and took the time to go over things with me that I didn’t understand.

Great service from James , really clear with explaining everything

I got life insurance today through Polly and had a great experience. I spoke to Lewis, who was friendly, knowledgeable, and took the time to explain everything clearly. He made the whole process simple and stress-free, and I never felt rushed. Excellent customer service – thank you, Lewis Routley

I spoke with Joseph and he was really helpful with what option I had for insurance and explained every detail to me to help me make my decision

I filled out the online form for Holly insurance after not being able to get insurance through go compares broker earlier this year. They called me and I arranged a follow up phone call later in the week. Emily Lewis called me. She was very kind and compassionate and listened to me. Holly accepted my life insurance quote when other company's did not. I would highly recommend this company for life insurance. My premiums are a little more expensive than I thought they would be, however I had a good cover and 3 options go choose from.

Such an easy, concise and informative conversation. Joseph Purnell was helpful, personable and put me at ease when deciding on something so important as life insurance.

Lewis Routley was the advisor I spoke with on the phone, I find dealing with things like this very overwhelming, but Lewis explained everything to me and the way it would work. Lewis also shared personal experiences with me which helped relate. Lewis was very professional and thorough the whole way through and got me the best cover for me and my little girl

For what could have been a morbid conversation, Scott brought humour alongside a detailed explanation of the process. Scott used his expertise to inform me and gave friendly advice and information without persuasion leaving me in control of what I wanted for my life insurance policy. Scott was reassuring, polite, non judgemental when disclosing some of the personal questions, all remaining professional and kind. Thank you.

I sorted my policy today with James who was great, he was so helpful and friendly. He made sorting something that can be quite sad to think about into a enjoyable and easy experience. Everything was clearly explained to me and very easy to understand, the whole call and sorting my policy only took around 30 minutes, great service.

Jonathan Cartlidge, who i spoke to on the phone, was incredibly helpful in explaining my options and pricing for a life insurance policy. He was very friendly and understanding that I had limited time as i was at work. thank you :)

What a positive experience. The customer service listen and really help explain. Easy to get a great cover that is competively priced. Eases my mind now I have this in place. Thank you