Polly.co.uk Omdömen 

8 758
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Signed up for life insurance today, was helped through the whole process by Jake Phillips. Was a straight forward process and all my questions were answered regardless of how silly they seems. Jake... Se mer

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Betygsatt 5 av 5 stjärnor

A massive thank you to Simon Strange who assisted me in taking out not 1 but 3 policies with POLLY today. He was fabulous, very easy to talk to and explained everything fully and in detail, his approa... Se mer

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Betygsatt 5 av 5 stjärnor

Spoke to a brilliant kind hearted advisor Lewis Routley gave me all the advice I needed and have started my life insurance with polly. knowing that if anything was to happen to myself my little boy w... Se mer

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Betygsatt 5 av 5 stjärnor

Spoke to a lovely man on the phone he’s helped me massively getting my life insurance to make sure my children are completely covered if the worst were to ever happen honestly so helpful he also expla... Se mer

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Företagsinformation

  1. Försäkringsmäklare

Skrivet av företaget

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

9 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(8 758)

1 019 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Amazing Experience

Scott Williams- an absolute amazing person to speak to regarding the set up of my life insurance. I’m really glad I chose Polly.

2 juli 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Amy,

Thank you for the amazing feedback! We are so glad you chose us, and it is great to hear that Scott was fantastic to speak with during your setup. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Jake philips was very helpful above and…

Jake philips was very helpful above and beyond for his customer service could not have asked for a better person to hqve handled my call thank you so much jake

2 juli 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi there,

Thank you for the wonderful review! We are so glad Jake went above and beyond to deliver the best possible service during your call. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Best people to speak to about life insurance

Dylan plenty was amazing and patient with me I set life insurance up for the first time as I’ve got my first child and he explained everything and even answered all the questions I had

Thankyou for making it soo easy to understand and do

1 juli 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Chlo,

Thank you for the wonderful feedback! We are so glad Dylan made your first experience with life insurance a good one and was able to help. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Great service from Lewis Routley

Great service from Lewis Routley. Very thorough, friendly and no pressure. Would recommend to anyone 👍🏽

1 juli 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Siobhan,

Thank you for the great review! We are glad Lewis was thorough, friendly, and made the whole experience entirely pressure free. Thank you for the recommendation, and welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

I had the pleasure of Lewis Routley

I had the pleasure of Lewis Routley, the most helpful and down to earth person. Back in March, I began looking for a policy. Doing exactly as I asked, I received phone calls. Being early into the second trimester, I was quite snappy. Poor Lewis happened to call, and I told him off. After I heard him out (thankfully) we sorted out some questions and decided it would be better for me to do the policy from July. 1st July, my new claimed bestie Lewis called me back. He remembered I was expecting a baby, guessed the gender back in March (guessed correctly!) and was extremely helpful in setting up my policy, being considerate of costs for my upcoming maternity leave. He is outstanding at his job and absolutely deserves a raise. Big up Lewis Routley - thank you for all your help, patience & sorry for telling you off back in March!

1 juli 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi There,

What an amazing review! No need to apologise at all, we are just happy to hear that your "new claimed bestie" Lewis could provide the patience and care to make setting up your life insurance so easy. Thank you for the high praise and incredible feedback! Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Jake Phillips was a star!

Jake Phillips was a star! After being messed about by a competitor, I came to Polly to see if they could help. Jake took me through the whole application, he was polite and conciencious throughout and managed to find me a great policy which matched my needs perfectly.

Would recommend Jake and the entire Polly team to anyone looking to get some cover in place.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Emily,

Thank you for the wonderful recommendation! We are so glad Jake could step in, turn your experience around, and find you the perfect cover with such a polite and helpful approach. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Excellent customer service from Henry…

Excellent customer service from Henry Luzi - he went through the policy options thoroughly and was helpful and friendly throughout the phone call with him.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Heidi,

Thank you for the great feedback! We are so glad Henry was thorough, friendly, and helpful while guiding you through your policy choices. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

I had a great experience signing up…

I had a great experience signing up with Mike, he took the time to go through all the questions and help me understand what I was signing up to, and the options available to me. He was very personable and it was quick and easy.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Olivia,

Thank you for the fantastic review! We are so pleased to hear that Mike made your sign up process quick, easy, and completely clear by walking you through your options with such a personable approach. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Joseph Purnell

Joseph helped me get my life insurance in place before my next baby and he was so friendly and helpful! Thank you so much! X

1 juli 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Caitlin,

Thank you for the wonderful feedback, and congratulations on the upcoming addition to your family! Great to hear Joseph was friendly and helpful in getting your cover sorted easily. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Emily was brilliant and made the…

Emily was brilliant and made the process so easy. My first experience purchasing life insurance and Emily showed empathy and understanding of my circumstances, whilst maintaining professionalism and explaining all options of cover without jargon or confusing language. So glad to have my cover sorted at affordable rates! Thank you

30 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Naomi,

Thank you for the fantastic feedback! We are so glad Emily made your first experience purchasing life insurance so clear and affordable. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Excellent service!

I’d been meaning to start a life insurance cover for 4 years and today James Green talked me through my options and set it up quickly with no hassle or stress. It made me regret taking so long to get it done! He was very polite and friendly and explained my cover so that I fully understood. Feeling very reassured!

30 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Katie,

Thank you for the great review! It is so easy to put off so we're happy James made setting up your cover so prompt and stress free. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Julian Saunders was fantastic and a…

Julian Saunders was fantastic and a really great help in setting up my policy. He explained everything to me and gave me the best options for what I was looking for. Thanks Julian.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

HI Tabitha,

Thanks for the great review! It's great to hear Julian was such a fantastic help, explained everything clearly, and found the best options for you. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Great experience talking to Andrew

Great experience talking to Andrew. He’s put into place all cover needed for myself and family. Highly recommend. Thank you

30 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Leanne,

Thanks for the recommendation! We're so glad you had a great experience with Andrew and successfully set up all the cover needed for yourself and your family. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Spoke with Jonathan Cartlidge from…

Spoke with Jonathan Cartlidge from Polly who was really lovely.
I got disconnected and he called back straight away.
Jonathan explained everything clearly and was very polite.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Kelsie,

Thanks for the great review! We're happy to hear Jonathan was so polite and explained everything clearly. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

The least sales-y sales team ever!

Genuinely beyond impressed with Polly and customer service agent James Owen. I had lots going on prior to finalising my policy needs and James was extremely patient, supportive when putting it in place and made the process so easy.

The least sales-y sales team I’ve ever dealt with and I’d recommend them to anyone!

25 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Frankii,

Thanks for the brilliant recommendation! We're thrilled that James was so patient and made finalising your policy so easy. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Easy and Quick.

The customer service is great .

29 augusti 2025
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Liddy,

Thank you for the 5 stars, We really appreciate it.

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Signing up with Polly

I had a fantastic experience arranging my life insurance. My advisor Jake Phillips was incredibly friendly, patient, and knowledgeable, taking the time to explain every part of the policy in a way that was easy to understand. They listened to my needs and tailored the cover to suit both my circumstances and my budget, so I felt confident I was getting the right protection. Nothing felt rushed, and every question I had was answered thoroughly. The whole process was straightforward and stress-free thanks to their excellent customer service. I would highly recommend them to anyone looking for honest, professional advice.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Chloe,

Thanks for the fantastic recommendation! We're so glad Jake provided such a straightforward, stress free experience and tailored the perfect budget friendly cover for you. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Lewis is such a great guy

Lewis is such a great guy, very polite and friendly. Made me feel at easy. Helped me get the right cover for myself and children.

29 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Nicole,

Thank you for the lovely feedback! We're so happy Lewis put you at ease and helped you secure the right protection for yourself and your children. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Couldn't ask for a more professional man Jake

Couldn't ask for a more professional, lovely man to start my policy with his name was Jake Phillips he made me feel so comfortable starting my policy which is not nice to think about ar 29 but we all know it's something that needs to be done.

29 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Lucie,

Thank you for sharing such an honest review. We're so glad Jake made you feel completely comfortable and supported throughout the process. Knowing you've got that protection in place brings real peace of mind for the future. Welcome to Polly!

Kind regards
The Polly team

Betygsatt 5 av 5 stjärnor

Great service from Dexter

Thank you Dexter for helping me today with my cover. With all my questions I had you where very patient I really appreciate it, fantastic customer service, that I highly look for in any service. Thank you again for your guidance today.

29 juni 2026
Omdöme utan inbjudan
Logotyp för Polly.co.uk

Svar från Polly.co.uk

Hi Megan,

Thank you for the fantastic review! We're so glad Dexter provided the guidance and excellent customer service you look for when protecting what matters most. Welcome to Polly!

Kind regards
The Polly team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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