Pollock Lifts Omdömen 

Fantastic experience with this company, we had a slight set back at first which was sorted out and everyone was very helpful in the process, I was kept upto date at every stage and I'm so happy with my lift, thank you.

Thanks to pollocks we were able to have a lift fitted for granda very quickly and with no hassle . Thank you

Had a lift fitted by Pollock lifts wat an amazing team they have. They respected my home the entire time they were in it and kept it really clean and tidy. The work men were very friendly and polite. The results were to perfection and improved our every day living. Thank you all so much. I would highly recommend them to anyone x

WE HAVE A CLIENT WITH A INSTALLED A POLLOCK AND WE GET NO RETURN CALLS TO BY PARTS TO FIX EQUIPMENT OR TECH SUPPORT . 40 YEAR ELEVATOR PRO . WE NEED TO DO BETTER HERE!

I would like to say a big thank you to the building team that were nvolved with our lift insulation, I would also like to thank the administration team who kept us upto date with every thing that was happening, thank you everyone it is really appreciated.

Pollock Lifts exceeded my expectations in terms of quality and craftsmanship. The lifts are not only sturdy and durable but also visually appealing, enhancing the overall look of my home.

I am highly satisfied with Pollock Lifts impeccable service. Their lifts not only function smoothly but also have a luxurious and refined aesthetic appeal.

Thanks to Pollock lifts. They made a significant difference for our ageing parents, who no longer need to navigate the stairs. Additionally, it has become a talking point among our guests, who are amazed by the lift's sleek and modern look.

Lift has stopped working several times from it has been fitted in my mothers house. Engineers have came out and fixed the battery but problem constantly persists. Foot plate is also making a loud banging noise. Inspector for the company came out and said the stair lift needed a new foot plate and battery. He arranged for an engineer to come out the same day. The engineer replaced the battery but not the foot plate as in his words " he didn't have a foot plate in his van " not ten minutes after the new battery installation the lift stuck half way up the stairs. Called the office and the engineer returned to say " the new batteries only come half charged and it's needs a couple of hours". Not good enough surely with a new battery it should be able to go up the stairs once. Lift still has not worked without stopping half way and error lights coming on a day later. Called the office again and was told information would be passed to an engineer and they would be out. 8.30 pm and no engineer has arrived called the out of hours number to be told it was logged on the system but the office for our area is closed and it wasn't on a out of hours call out list. I have to ring back tomorrow morning. It's a disgrace I now have to bring my disabled mother to my house (a bungalow) so she can access a toilet and bed.

Not only does it add a touch of elegance and convenience, but it has also made our lives so much easier. The lift is incredibly stylish and seamlessly blends into our home. That was our concern, and they heard us and delivered the same. The complete Install process happened within a week, with fair pricing.

Great lift but took 3 visits to get it working

I recently purchased a lift from Pollock, and I am extremely pleased with the outcome. The installation was smooth, and the lift functions flawlessly. It has made navigating my home much easier and has provided me with a sense of independence. I highly recommend Pollock lifts for their reliable and efficient solutions.

Pollock lifts provided excellent service, installing a homelift that has greatly improved accessibility in my house. The lift is reliable, easy to use, and has made a positive impact on my daily life.

From the initial consultation to the installation, everything was handled professionally and efficiently. The lift itself is of great quality and has made a significant difference in my mother's mobility. The team at Pollock lifts were friendly, and knowledgeable, and provided excellent after sales support. I highly recommend them to anyone in need of a reliable and affordable lift solution.

I had the pleasure of dealing with Pollock lifts when I decided to install a lift in my home. The Pollock lifts team was extremely helpful in finding the most suitable lift to meet my specific requirements. The installation process was swift. The lift itself operates smoothly and quietly, with all the necessary safety features.

I'm a lift engineer and when my mum was no longer able to easily walk up and down her stairs I contacted Michael, at Pollock Lifts. Michael called out to see me at my mum's house and we discussed the possibility of installing a through the floor lift. We identified the best position with my mum's help of course.
Michael provided an offer for the complete works including manufacture, delivery, install and all associated builders and electrical works. He gave me a good delivery date to suit us and as promised started work on the agreed dates. All went well with the install, all the guys that arrived were respectful and courteous. The install was completed to a high standard, trust me I checked everything. These works took less than a week.
The lift has been in a year now and my mum loves it. Installing this lift has meant she can live in her own house and still use all of it. The alternatives would have been either to move or convert the downstairs of the house then only use the lower floor. This would have taken much more time and money than installing the lift.
I wouldn't hesitate to recommend Pollock lifts and their teams, with a special mention to Michael Drake for putting up and fully answering all the very detailed questions I asked.

We have a disabled daughter with a life limiting condition, 24/7 care , unable to walk, talk or eat.

We purchased an external wheelchair lift to aid access into our home- 7 years ago. We have successfully managed to use this lift twice. From day 2 it has continually malfunctioned.

I have been told my warranty agreement has now expired, my service agreement also expired ( despite the fact they did not come to service it during lockdown periods anyway), and I have a lift stuck in it's elevated position, unable to be used.

Frustrated is not the word. Logged a call with Pollock before Xmas, willing to pay for an engineer to attend if need, be, only to be told I would get a call back..................I still await that call back

If I could give zero or minus star ratings, then I would do so

WE know of one which makes a vibration sound. I suggested it be switched it off at night but apparently it has to be left on - does it re-boot itself when switched back on? If so how long does it take to do so?