Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ich bin sehr zufrieden mit meinem Fotobuch von Polarstep bezüglich der Qualität von Einband, Papier und Druck. Alles lief bestens von der Bestellung mit Gutschein, Zahlung und flotter Lieferung mit An... Se mer

Betygsatt 4 av 5 stjärnor

Es ist ungewöhnlich für mich dies so in einem Buch niederzulegen, da ich diese Art von Reise und Buch nicht kannte. Im Nachhinhein muss ich mich besser auf meinen Etappen widmen, so meine Reise und Bu... Se mer

Betygsatt 5 av 5 stjärnor

Facilité de composition grâce à ce qu'on a déjà fait durant notre voyage. Il suffit de rajouter quelques photos (celles des autres voyageurs! 🙂) et de les réagencer un peu, et hop! C'est terminé. Bon... Se mer

Betygsatt 5 av 5 stjärnor

The app is really easy to use and was appreciated by me, the user, as well as by my friends and family who were able to like and comment the steps. The option to buy a travel book is interesting and... Se mer

Företagsinformation

  1. Programvaruföretag
  2. Fotoutskrift

Skrivet av företaget

Over 15M+ explorers have chosen Polarsteps to create and capture their adventures. This all-in-one travel app shows you the world’s most enticing travel destinations, gives you insider tips and plots your route, locations and photos when the journey is underway. The result? A beautiful digital world map that is unique to you! As well as the chance to turn it all into a hardback photo book when you’re done. And it doesn’t stop there... Record your route automatically, keeping your phone in your pocket and eyes on the world. Doesn’t drain your battery, works offline and you have full privacy control. PLAN ■ Polarsteps Guides, created by our travel-loving editors and other explorers like you, show you the best of the world (as well as giving you top tips for once you get there). ■ Itinerary Planner to build your dream (editable) itinerary. ■ Transport Planner helping you get from A to B with clear transport options between destinations. TRACK ■ Automatically track and plot your path on a digital world map (that grows fuller as your passport does). ■ Add photos, video, and thoughts to your steps along the way making your memories all the more vivid. ■ Save spots that you love so that you can always find your way back. SHARE ■ Leave tips for the travelling community on where to go and what to see. ■ Share your journey with friends and family if you want to. Or keep it to yourself. You have full privacy control. ■ Follow others and share in their adventures. RELIVE ■ Retrace your steps – scrolling through places, photos, and your travel stats. ■ Create a unique Travel Book filled with your pictures and stories with the touch of a button. WHAT THE PRESS ARE SAYING ABOUT POLARSTEPS “The Polarsteps app replaces your travel journal, making it easier and more beautiful.” - National Geographic “Polarsteps helps you track and share your journeys in an easy and visually appealing way.” - The Next Web “Polarsteps’ resulting travel log is impressive, and is the source of a severe case of itchy feet in your correspondent.” - TechCrunch FEEDBACK Questions, thoughts, or feedback? We’d love to hear what you think about Polarsteps. Get in touch via support.polarsteps.com/contact


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Super livre photo

Super livre photo, de très bonne qualité. Cela fait des souvenirs incroyables et facilite le récit de son voyage aux proches.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy to use

Easy to use, follow the itinerary, great final book of simplicity to execute with a bluffing result!

2 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautifully sturdy cover and also the Galapagos islands…

Beautifully sturdy cover and also the pages are of good quality. The pictures are very well placed.
1 point: I would like it even better if I could organize the pages myself so that certain text can be added to a certain photo, for example. It would also be nice if you could do that in the app.

28 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Polarstep is a great way to register…

Polarstep is a great way to register our trips and activities along , letting know our friends and family how we are doing without harassing them on WhatsApp with pictures. People can go check when this is convenient to them and we are then less intrusive.
We ordered a photo book generated by Polarstep based on our holiday trip. It was easy to change picture order and even replace some. We enjoyed this service.

3 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Customer service brushes you off

The books are great and we have done many over the years
BUT
bland, brush off, do nothing customer service is what we have experienced when one of a set of 4 large books froze
And is still frozen AFTER 6 WEEKS
Yes we have had “we will sort it out” emails from a Roxanne but NOTHING HAS ACTUALLY BEEN DONE

Sorry about the Trumpian capitals but we are being completely ignored

Such a shame as we love the product

1 april 2026
Omdöme utan inbjudan
Logotyp för Polarsteps

Svar från Polarsteps

Dear Simon Jonathon Jervis Read,

Thank you for your continued support and for taking the time to share your feedback with us, we really appreciate it. We’re sorry that this bug with your Travel Book has taken longer than expected and that it felt like you were being brushed off. That’s not the experience we want you to have.

Our team has been actively investigating this issue, and it’s taken a bit longer than we expected because we needed extra time and resources to dive into what’s causing it and make sure we fix it properly. We understand that’s frustrating, and we really appreciate your patience while we get it right.

We’ll keep you updated as soon as we fixed the issue. In the meantime, if you have any other questions, please don't hesitate to reach back out to us.

Betygsatt 5 av 5 stjärnor

A Polarsteps convert!

Introduced to Polarsteps 6 days into a 3 week trip I was delighted to be able to back date the steps to the start of my trip and use it for the whole trip. Creating the photobook was really easy and the inclusion of weather and location data a real bonus. The book itself is fabulous quality and the colours more vibrant than other photobook suppliers I've used in the past.

16 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Everything's great with Polarsteps!

Everything's great with Polarsteps!
The app is so easy to use! As I have long texts, I'm happy with the upgrade that indicates the number of words ou characters so I can already know if it will be too long for the travel book. It's easy to modify what is suggested by the app for the book. The waiting period 'till receiving the book is short! I already have 9 travel books and 2 more will be on their way as I have 2 more travels to go in 2026! Moreover, the customer service is also awesome!
Like I said, everything is great with Polarsteps!

2 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exactly how I imagined it

Easy and quick to upload pictures and write a bit of text as you go along your trip. Travel book is very well done and high quality, I love it

12 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Polarsteps makes it easy to keep a travel diary.

Polarsteps makes it easy to keep a travel diary. Another key advantage is the ability for all travellers to collaborate on a shared diary.
Just one week after the trip ended, I had a photo book in my hands. It used to take me years to get a photo book ready.
Unfortunately, we had a complaint about the photo book last time. This was dealt with promptly and to our complete satisfaction.

23 februari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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