PlayNow.com Omdömen 

513
•
TrustScore 1.5 av 5

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Playnow broke my account somehow because I haven't been able to deposit for 3 days. I just get a blank screen whenever I try to use "quick deposit" or the regular deposit page. I have tried 3 differ... Se mer

Betygsatt 1 av 5 stjärnor

Why does it take 3 days to withdraw when deposits happen instantly? Bs excuse after bs excuse. Scammers being regulated by scammers is a no win situation ever for the player. Stay away from playnow.... Se mer

Betygsatt 1 av 5 stjärnor

Where are the winners on your games page like for example Cash Eruption mega jackpots or Whitney etc when they go? Because they both sit at 500 thousand and 1.5 million plus. You don't hav... Se mer

Betygsatt 2 av 5 stjärnor

I really liked playnow, I have been playing for many years but the last few months I've noticed there are little to no bonus hits and I lose my money very fast (I know its gambling but from other revi... Se mer

Företagsinformation

Informationen kommer från olika externa källor

Playnow.com is an online gambling website that is owned and operated by the British Columbia Lottery Corporation.


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Viktig information

1,3

Mycket dålig

TrustScore 1.5 av 5

513 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 18 % av sina negativa omdömen

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Alla omdömen

(513)

122 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

1) Mac Poker Client 2) Interac E-Transfer Deposit 3) Chat

The poker client locks me out of games in the middle of a hand on a new Apple silicon Mac and on the older Intel Mac. This happens every half hour on average. I'm getting to be very fast at logging back in. This has been an issue for years. I've reported this in the past.

The deposit counter adds my deposit attempt to my total when the Interac E-transfer deposit feature isn't working. I chatted with an agent who was nice enough to tell me it wasn't working, which took ten minutes. It would be nice when you know it's not working if you would post that on the deposit page (so users don't have to contact Support) and in any event NOT add a deposit to the deposit counter when it's not working.

The third issue occurred when I was trying to resolve the the Deposit issue above and was disconnected before I was able to finish my reply to the Playnow staff member.

30 mars 2026
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hello! Sorry to about the experience you have had; we understand that can be frustrating. Please reach out again to our customer service team, and they can help you resolve all of these issues.

Betygsatt 2 av 5 stjärnor

I finally won on megavault took me too…

I finally won on megavault took me too the megavault wheel , spun the wheel stopped at a envelope, envelope came up to open up to show my prize then crashed on me , tried 6 times to go back to the game until it took me to the beginning again . I never knew what I won. Put a complaint in the vendor responded saying I was paid out , when I never did . I called back to complain to ask the vendor what was in the envelope still no reply . So upsetting and frustrating

2 mars 2026
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hi Rina, oh no, sorry about that! Please contact our customer service team again and they should be able to look into this issue for you.

Betygsatt 3 av 5 stjärnor

I play on here a lot and win and loose…

I play on here a lot and win and loose but 2 years ago I won 75 k and the next day they updated there system so u can't stay in a game for more than 30 min used to play same for hours that's when I'd win after it changed couldn't win big just couple k so three days ago I tried new game played for hours with out getting lived out won 40 k and all of a sudden after cash out back to getting kicked off every 30 min clearly they do this intentionally to make Shure u can't win big and they tell u it's how site is programmed and blame it on cash and cookies

18 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not waste money on this site

Listen im a gambler i understand you win some you lose some its just the name of the game but the odds on this website is slim to none. They'll pay you out at the beginning but won't see that again. Latest example is taking 1000$ to finally hit a bonus and on 10$ spins the bonus paid 200$ lol thats what happens in most bonuses it just doesn't make sense. I go to the casino and play on other sites often and I have never in my 15 years of gambling seen such low and less frequent payouts then Playnow BC. On top of their bullshit "payout percentages" ( totally made up numbers) the site itself has so many glitches always kicking you out of games for (data now received)(geological issues) and many others. This will happen in middle of bonuses often. Unfortunately writing this won't change anything because its the Canadian government and as we all know its crooked and this site brings in billions for them so nothing will change but I hope people read this review and consider saving your money. Stick to real casinos and real tables with real people and avoid getting scammed by the Canadian government more. I would rate this 0 stars if I could. Cheers

17 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Playnow BCLC is stealing money

Playnow BCLC is stealing money from Canadians with rigged software. GPEB does not audit them, they get paid off by the gangsters running BCLC. GPEB are ex cops that are now crooked and know how to break the law. Playnow is using rigged software to steal your money. It is not correct odds. In poker they have house bots generating the winning hands it is impossible to win. Keep playing and you will see the same players winning and they will win with the same hands you lose with. STAY FAR AWAY FROM THIS CHEATING SITE. The BC Ombudsperson is paid off too. You cannot do anything except stop playing here. Google all the reddit posts about how rigged this site is. Don't let the shill employees that get paid to post comments saying it's not. If you are losing, leave.

1 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Extremely horrible returns on all games.

The games always crash or hangup most times you lose all your progress at bonus games or jackpots when this happens.played one game tonight varied my bets spent over $500 and never hit a bonus once even though they were at the top of where the bonuses usually activate got free spins twice at a $2.50 bet and only won a total of almost $16.00 What a rip off why should you have to spend $1000 or more before you "might" get a decent payout. As well as it taking 3-5 days for a withdrawal, just another scam so people are tempted to use the winnings to hope for a bigger payout. I thought the Casino's were shitty odds this is even worse 🤬🤬🤬

2 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’m honestly done pretending PlayNow is…

I’m honestly done pretending PlayNow is great, because this is a joke. You can rip money out of my bank account in seconds, but somehow it takes HOURS to show up in my PlayNow balance. What kind of backwards system is that? I didn’t deposit money to sit around waiting like I’m in some virtual line.

When you take the money instantly but don’t let me use it instantly, that’s not a “delay,” that’s you holding onto people’s cash. Dress it up however you want — the experience feels like theft.

And spare me the corporate excuses. If your executives had to pay their yacht fees and then wait hours before they were allowed on the boat, they’d lose their minds. But when it’s customers? Suddenly it’s “processing time.”

Fix it. Because right now, it looks like you’re quick to take money and slow to deliver the service we paid for — and that’s a terrible look for a company that claims to be trustworthy.

1 mars 2026
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hello, thank you for your feedback on our withdrawal process. Please allow up to three business days for BCLC to process your withdrawal. Once this is completed, the transaction will typically require approximately one business day before it will appear in your bank account. The time required will vary depending on your financial institution. If you continue having issues withdrawing, please contact our customer service team, and they can further look into this for you.

Betygsatt 1 av 5 stjärnor

Most of the casino tables don't work so…

Most of the casino tables don't work so your only option is black jack. The black jack game is a scam, played so many times and the dealer always gets 20 or black jack... very inconsistent.. Today is the last time i will log into the Playnow.com

feed up, if you want to play, your better off going to the casino...

1 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible site cannot win anything on…

Terrible site cannot win anything on their site I tried every game very slow logs you out and poor customer service they don’t know how to please the customer no bonus nothing I made more than 2000 dollars deposits but did not win anything they should close this site down

16 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is the worse experience

This is the worse experience, first you will never win here or well 5 cents or max 10$ if you are “lucky”, never ever big prices, the app is so slow and kick me out of the games very often, don’t play here

15 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Things have changed drastically on…

Things have changed drastically on Playnow.

I have been unable to access my account for over 10 days due to an apparent geolocation issue, even after I have completed all the suggested troubleshooting tips by chat support, and having my ticket escalated without any response or follow up.

10 days after my initial ticket, and immediately after I complained about going to the regulatory body that oversees PlayNow, my account was magically granted access again to login.... LOL

Now get this. This login session was only granted to me for one hour, before it automatically logged me out again, and proceeded to give me the same issues I have been facing for the previous 10 days.

There is clearly something seriously bugged with PlayNow's internal login/session token systems, and there needs to be a serious look into what is causing these problems, as it is preventing users from accessing the site and withdrawing funds. I'm sure I am not the only user experiencing this across the country.

I have already filed a formal complaint with the relevant regulatory authority, to look into this matter further, and they will take the necessary steps to investigate.

Until then, I suggest to everyone able to use this site to GET YOUR MONEY OUT AS SOON AS POSSIBLE.

There is serious problems going on at the fundamental level, on the technical side, support side, and terms side.

The fact they do not allow you to withdraw your funds unless you request a formal account closure (which takes weeks to process) is borderline criminal.

Do NOT put your money into this site. They will lock it up, disable you from playing, and make you jump through hoops, and only after you threaten to report them to the relevant regulator body will they actually take action, albeit temporary, to show they attempted to act in good faith, when in fact they do not.

This site used to be good back in 2022-2024, but now it is a complete mess on all fronts.

DO NOT USE PLAYNOW FOR YOUR GAMING OR LOTTERY LEISURES.

You have been warned.

12 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

When a Casino Breaks Trust, It Becomes a Public Problem

I am completely sick of this kind of casino still operating and getting away with the harm it causes. This is why so many people are writing honest reviews and speaking up. This is not about one bad day or one unlucky session — it is about a repeated, shared experience that feels draining, unfair, and deeply wrong. It felt like my money was stolen. I played for hours and watched everything get drained with almost nothing meaningful coming back.

Many of us are hard-working customers. We earn our money through real work and real responsibility. When we choose to play, we expect entertainment, transparency, and some sense of balance — not to feel like we are being slowly drained with almost nothing in return.

Playing here does not feel like normal gambling. It feels one-sided, where money goes in continuously while meaningful outcomes rarely come back. People play for long periods, experience very few spins or features, and walk away stressed, angry, and defeated instead of entertained. This kind of experience destroys trust.

What makes this situation even worse is that this is a government-run platform. When a public institution operates something that so many players describe as harmful, predatory, and damaging to real lives, it becomes a serious public concern. This affects mental health, financial stability, and people’s confidence in systems that are supposed to protect them.

My experience with British Columbia Lottery Corporation / PlayNow reflects what many others are saying: this platform does not feel fair or responsible. That is why there are so many honest reviews. People are not lying. People are not exaggerating. They are warning others.

We are not asking for guaranteed wins. We are asking for fairness, transparency, and real player protection. We are asking to be treated with basic respect as customers and as people.

If this platform cannot operate in a way that is fair, transparent, and not harmful to people’s lives, then it should not be allowed to continue operating. It should be seriously reviewed and shut down until real protections and ethical standards are enforced.

5 februari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

May be legal, but really needs some oversight

The site constantly signs me out in the middle of spins. I am often logged out after getting bonuses come up, and it takes my money and the spin doesn't complete . I have been in the middle of a bonus, took a screen shot and had all relative information and playnow never even got back to me. This is a regular occurrence. I only continue because I'm retired and dealing with health issues so I get bored. The largest jp I ever won was 4300 on bingo and 3700 on powerbucks , yet I play max all the time. They say its random but I think there needs to be a better level of Mandatory pay outs. There is no way to save your favorite game, no way to look for games with special features, and the line hits have become less and less every year. I am an Elite encore player and I do get bonuses which I enjoy but you basically have to spend 15 to 20k or more to become an elite member . Also they send you really annoying emails telling you you're playing too much . If I wanted your opinions, I'd ask for it! Seriously I can spend my money anyway i want! Anyway, until I find a better site , I will continue to play as I am on bed rest. Until playnow gives me a jackpot worthy of what I spend in money and time, I would never reccomend the site. I have aspergers autism and im basically a savant so I know the algorithm being used is unfair. The law of averages for the time and money i have spent , should have given me more than one larger size jackpots (5k+), this says to me they are not paying fair. The customer service is terrible, especially the female agents. I dread calling playnow because of their poor customer service and how they have belittled me. That is my review . I hope to find a better site or the bc government reviews the algorithms used by playnow and forced them to " pay fair"

28 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst site ever

Worst site ever, I've lost so much money on that website.Don't waste your money.They'll let you win in the beginning , but you'll end up losing everything

25 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Always slow all days

Always slow, system is slow and seldom works. The site should be shut down

22 januari 2026
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hello, I apologize for the negative experience you have had. These issues are often caused by technical errors, geolocation checks, or temporary network problems. Common causes include your device, browser, operating system, or internet connection. A quick fix would be to clear your browser’s cache and cookies and restart it. Over time, stored data can become outdated or corrupted, leading to freezing, login errors, or incorrect balances. Clearing cache and cookies refreshes the site and often resolves these issues.

If you continue to experience technical issues or would like to discuss these details further, please contact our Customer Support at: 1-877-706-6789
Website: www.playnow.com 24 hour live chat

Betygsatt 1 av 5 stjärnor

Terrible payback

When I first made my account, it seemed good lots of bonuses and good money to play ratio. I believe it does that to reel you in. Ive been a regular player for over 10 years and now that it knows im a regular player it seems im depositing 20-30 times and not even breaking even or even being able to withdraw anything to recoup some loss. Save yourself the hassle and head to a brick and mortar casino.

20 januari 2026
Omdöme utan inbjudan
Logotyp för PlayNow.com

Svar från PlayNow.com

Hello, thank you for your feedback. Each game has a paytable, rules and odds available. Each play is an independent event with the same odds of winning or losing as every other play on that game.

Persistence doesn’t pay off. The result of your last play or series of plays has absolutely no bearing on what happens on your next play. You can’t predict a win. Slots are never “due for a win” and they don’t “go cold” after a win.

There’s no way to predict the outcome of the game – it’s completely random. The simple truth is that the only thing you can count on is its unpredictability.

If you are interested, we would like to encourage you to reach out to one of our GameSense Advisors for further support. These specialists can educate curious players on how to play games, the odds of winning and losing, and how to balance their time and budget while gambling.

To contact them, call 1-866-815-0222 toll free and press option 3 or use the live chat function found at the bottom of our GameSense website https://www.gamesense.com/

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