Quick shipping, sized appropriately, lovely print. The shirt itself is less impressive, with no care label and fabric that looks and feels cheap. Definitely not worth the full price charged (in my opi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had been wanting to order but hadn't until now because I didn't want to deal with customs and import duties in Germany. After knowing that it's been taken care of by the merchant, I placed my first... Se mer
Had never heard of Playa London and was skeptical after seeing their advert via Instagram. However, liked the designs and ordered two shirts. I'm writing this review wearing the UK Dawn in Medium and... Se mer
Impeccable quality and design of the shirts. Amazing Turkish peshtemal. Quick delivery in environmentally friendly yet chic packaging. Even got discount and a Christmas gift for being one of their... Se mer
Företagsinformation
- Klädbutik
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Informationen kommer från olika externa källor
The world's first peshtemal beach shirt brand. 100% organic cotton towelling beach wear. Globally inspired designs on Turkish peshtemal cotton.
Kontaktuppgifter
London, Storbritannien
- contact@playalondon.com
- playalondon.com
4,1
Bra
179 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing customer service
Amazing customer service! They we're very helpful, and quick to reply. I was skeptic at first, but I received beautifully made cloths and had great after-purchase help. I wholeheartedly recommend this brand.
18 mars 2023
Excellent Customer Support
The sizing seemed off based on the measurement ranges provided so I had to return the item. The support team was very prompt and pleasant to work with, going above and beyond to resolve issues.
22 mars 2023
Lovely shirt and I have already…
Lovely shirt and I have already received so many compliments. Customer service was great and helpful. Definitely recommend.
14 mars 2023
Ho helpful I lost my parcel they send…
Ho helpful I lost my parcel they send it again, quick response from the customer support
9 mars 2023
A brand with Amazing Quality 👍
8 mars 2023
Omdöme utan inbjudan
Excellent service
Excellent service, responded very promptly to a query and great quality products, recommended
15 januari 2023
Omdöme utan inbjudan
Poor exchange/return service.
Poor exchange/return service.
I ordered a Medium but the shirts run smaller so I contacted PLAYA to exchange it and they gave me an address. I've ordered from smaller apparal companies countless times and this is the first time I had to pay for my own shipping to exchange an item, or they didn't supply a return label. I sent it back and didn't hear anything for over a week until I emailed them to follow up. I was told they would reach out to the warehouse and get back to me. Still not sure what's going on, or when I'll receive my shirt. I love their clothes so it's disappointing. I wouldn't recommend ordering them.
17 oktober 2022
Svar från PLAYA
Hi Ryan, we're so sorry about your experience. Looking into your order we can see the exchange item was shipped the day after your inquiry - sometimes our emails get sent to junk/spam folders, so please check there! We do indeed cover postage cost for exchanges, we just need you to send us the postage receipt and we will reimburse you back onto your payment method. This information was emailed to you. Any issues please just get in touch at contact@playalondon.com. Thanks and apologies again.
Alessandra
PLAYA London
my order never arrived :(
18 juli 2022
Svar från PLAYA
Hello! Sorry to hear about this is experience. Currently we have 0 unresolved cases so it is very likely a delay in transit which we sent out a replacement for. If you feel like your order is still not resolved, please get in touch at contact@playalondon and we'll be sure to assist you :)
Many thanks!
PLAYA London
I havent receieved my order yet and I…
I havent receieved my order yet and I havent been given any updates
29 juni 2022
Svar från PLAYA
Hi Myles, apologies for the experience you received.
Your order did get stuck at Canada customs, so to resolve this with you we send out a replacement and a free item to compensate you for this experience, both of which you received shortly afterwards :)
Many thanks!
Zaq
The Shirts do not fit the greatest
The Shirts do not fit the greatest. they could be a bit longer and the shoulders could be less tight.
26 maj 2022
It’s a genuinely fantastic shirt
It’s a genuinely fantastic shirt, but it does run a bit small. I’m hindsight I would have gotten a size larger.
24 maj 2022
Good customer service
Good customer service . However , I didn’t like the fit compared to all brands I’ve purchased before
12 maj 2022
Great Company
I have a lot of respect for this company. They went over and beyond to meet my expectations. I appreciate Alessandra and the PLAYA team for getting me my merchandise and making me a happy customer would highly recommend them not to mention the quality of the garments are top notch can’t wait to wear it on my upcoming trip!
19 april 2022
Amazing shirts!
28 februari 2022
Excellent service,my shirt arrived…
Excellent service,my shirt arrived within two days as promised & it is a quality garment.
25 februari 2022
I love the shirt
I love the shirt. But I received the most unacceptable, mistreated, dirty and torn package.
2 december 2021
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