Quick shipping, sized appropriately, lovely print. The shirt itself is less impressive, with no care label and fabric that looks and feels cheap. Definitely not worth the full price charged (in my opi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had been wanting to order but hadn't until now because I didn't want to deal with customs and import duties in Germany. After knowing that it's been taken care of by the merchant, I placed my first... Se mer
Had never heard of Playa London and was skeptical after seeing their advert via Instagram. However, liked the designs and ordered two shirts. I'm writing this review wearing the UK Dawn in Medium and... Se mer
Impeccable quality and design of the shirts. Amazing Turkish peshtemal. Quick delivery in environmentally friendly yet chic packaging. Even got discount and a Christmas gift for being one of their... Se mer
Företagsinformation
- Klädbutik
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Informationen kommer från olika externa källor
The world's first peshtemal beach shirt brand. 100% organic cotton towelling beach wear. Globally inspired designs on Turkish peshtemal cotton.
Kontaktuppgifter
London, Storbritannien
- contact@playalondon.com
- playalondon.com
4,1
Bra
179 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service, beautiful packaging, and quality product. 5 stars.
27 september 2023
Love the brand and the product design…
Love the brand and the product design and materials...but the buttons all came loose after the 2nd wear. I'll get them put back on, but it was a shame.
21 september 2023
Excellent quality shirts
Excellent quality shirts, fast shipping to USA, and great communication with customer service. I placed an order right before a 40% off sale, so I contacted them on IG and they have retroactively applied the sale price within 24 hours. I read some of the negative reviews about customer service, and while I won't dispute these experiences, mine have been the opposite. I find some variability in the responsiveness of smaller companies that heavily market themselves on social media... but my overall experience with Playa has been great so far.
22 september 2023
Omdöme utan inbjudan
STILL WAITING FOR REFUND AFTER A MONTH!!
Ordered 2 shirts, unfortunately they were too small so I returned them. Trying to get a refund has been a nightmare. I’m constantly having to send chaser emails to the customer service team to get status updates. It’s been over a month now since they received my return and they still haven’t refunded my money.
24 juli 2023
Svar från PLAYA
Hi Russell, we're very sorry to hear about your experience with us. We can see that we issued a refund to you within 7 days of request, but as explained to you the card processor Stripe only processed one of the refunds. This took some time to investigate as it was a first time occurrence and we had to make sure we didn't issue a refund twice. A full refund was then issued to you shortly afterwards.
Sorry that you had to experience this delay!
PLAYA London
Great, recommended
Very good service and fast delivery. Quality of the shirt is great! Can recommend.
8 maj 2023
Super fast shipping and great quality…
Edit: the buttons on these shirts are sewn on very badly. Loose yarn on all that I thought wasn’t an issue, but I’ve lost a button in 3 uses and looks like more on the way, no excuse for that. Super fast shipping, overall I love the look and feel of these shirts. I bought the "At Home/ Day" and the "South Beach/ Atlantic," both in Medium. I'm 5'8" and 170 lbs with big shoulders....The At Home is a bit tighter fit but looks great, the South Beach fits perfect but is a bit longer/ more casual.
13 juli 2023
Svar från PLAYA
Hi Nicholas, sorry to hear about the button issue. That isn't common at all. Please get in touch with our customer service and we'll issue you a replacement shirt.
Contact@playalondon.com
Thanks!
PLAYA London
The service was great
The service was great. My only problem was with the sizes available.
5 juli 2023
Great experience
Great experience. The shirt is amazing.
The assistance regarding the size, delivery, change and refund very nice and amazing.
Top brand.
3 juli 2023
Love the overshirt
Love the overshirt, arrived really quickly, great company and lovely packaging.
6 juni 2023
Great quality and stylish shirts
Great quality and stylish shirts. Sure to grab attention and compliments. Very fast delivery and love the packaging.
13 juni 2023
No mention of customs tax in EU
Ordered two shirts with a value of 135 Euros, had them sent to Germany and was asked by customs to pay an additional 75 (!) Euros. Not Playa's fault (Brexit is to blame), but I wish they would have mentioned this somewhere on the website. Was a bad surprise and in the end I decided to refuse the delivery and have the items sent back. Playa's service team was friendly and understanding. They refunded the total amount. It's a shame -- the shirts look great and I was looking forward to wearing them to a beach wedding. Hope they find a solution to the customs issue.
9 juni 2023
Great service and response from the…
Great service and response from the Playa team. They made sure I had an effortless experience. The product is high quality. Very happy with the entire experience.
25 maj 2023
Truly outstanding service
Truly outstanding service. Bought the wrong size, returned and swapped immediately. Shirts are gorgeous - everyone comments.
5 maj 2023
Great customer support
I didn't have the Luck to get my shirt because of import taxes between UK and France. However the customer support was great and very understandable.
26 april 2023
Buttons were poorly stitched on and one…
Buttons were poorly stitched on and one fell off before I ever wore the short.
21 april 2023
Svar från PLAYA
Hi Frank,
So sorry to hear you may have received a damaged shirt in transit. We are happy to organise a replacement for you. Just email us at contact@playalondon.com with your order number and we'll get it sent out for you.
Many thanks!
Alessandra
PLAYA London
Great quality and value
Great quality and value. Excellent customer service too when changed shirt for larger size which came very quickly too
5 april 2023
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