Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Can't praise this company enough! The shape selector on their website offers infinite choice of shapes to suit any need. The processing time and delivery were both super quick. Overall, excellent serv... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent customer service.I received damage item and company straight away send me replacement. As I order panel for window air conditioning unit Hannah was guided me through how to measure as hole... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I broke a glass garden table top and decided plastic would be better. I googled plastic sheets and several suppliers came up but only you allowed precise measurements. I ordered 3 sheets for minimum... Se mer

Betygsatt 4 av 5 stjärnor

Great product and excellent customer service. Ordered for delivery early December, arrived late and damaged. Packaging could do with corner protection, bubble wrap and the blue ties done up tight! We... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av polyeten och täckmaterial i plast

Skrivet av företaget

Check out the wide range of high quality plastic sheets at Plasticsheetsshop.co.uk! ✓Easy ordering online ✓Large assortment


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

378 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(378)

24 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Exactly what I wanted

The website offered many options, so I could order exactly the size I needed. It arrived and exactly matched what I needed. Great colour and quality.

26 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Everything was great

Everything was great. Fast delivery, unfortunately UPS screw up my parcel and it was a little bit damaged. Contacted customer service and I've got a new replacement. Thank you very much.

25 september 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Inadequate Packaging, Bad Communication

I ordered two sheets of 15mm HPL, these are heavy. The cardboard packaging was not enough to protect the corners and every corner on both sides of both sheets are damaged. Some with large chunks of material broken off.

I emailed support the moment I opened the package, including photos of most of the damage, I then chased up with another email two working days later. It is now almost a week later and I have heard nothing.

EDIT: after sending another email from another email address a refund was sent, so I have improved the review rating.

15 september 2023
Omdöme utan inbjudan
Logotyp för Plasticsheetsshop

Svar från Plasticsheetsshop

Dear Andrew,

We are very sorry to hear about the damage to your order.

In these cases, we always wish to resolve this with a suitable solution as quickly as possible.

It seems that our emails in response to the issue have failed to send. Could you please contact us from a separate email address with your order number?

Kind regards,

Tara

Betygsatt 5 av 5 stjärnor

Spot on

Very clear guides on the website. Cut perfectly and delivered in brilliant time. Couldn’t be happier, and will come back if I ever need more

30 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

CRAP!!!!

still waiting for my samples over a week ago
will not buy from these found a better company
they haven"t learnt there lesson
Im not the only one who had crap service

19 augusti 2023
Omdöme utan inbjudan
Logotyp för Plasticsheetsshop

Svar från Plasticsheetsshop

Dear Martin,

We are sorry to hear about your having issues with your order.

Please contact us at info@plasticsheetsshop.co.uk to discuss this further and to get it resolved.

Kind regards,
Tara

Betygsatt 3 av 5 stjärnor

Item arrived damaged

Item arrived damaged. Poorly packaged. Refunded quickly.

17 augusti 2023
Omdöme utan inbjudan
Logotyp för Plasticsheetsshop

Svar från Plasticsheetsshop

Dear Susan,

We are very sorry to hear about the issues with your order. Thank you for your feedback and we will ensure that it is taken into consideration for the future.

However, we are glad that we could assist in resolving this promptly for you.

Should you wish to discuss this with us further at all, please do not hesitate to contact us.

Kind regards,

Tara

Betygsatt 5 av 5 stjärnor

Wish I had found plastic sheet shop…

Wish I had found plastic sheet shop years ago. Excellent products excellent service.

9 augusti 2023
Omdöme utan inbjudan
Logotyp för Plasticsheetsshop

Svar från Plasticsheetsshop

Dear customer,

Thank you very much for taking the time to leave us such a wonderful review. We are so pleased to hear that you had a great experience with your order from our webshop. We look forward to welcoming you back in the future.

Kind regards,
Lynette

Betygsatt 1 av 5 stjärnor

Unbelievably bad service

Ordered and paid for samples on 18 July, when they hadn't arrived after a week I firstly emailed and then, when there wasn't a response, phoned. Customer services were pretty useless saying the order would be delivered by Evri, kiss of death! When they still haven't arrived I contacte them again, this time the so called customer services agent was even worse, kept trying to pass the buck and claimed she couldn't get/give me any information. Exasperated I told her I wanted a refund, on principle, and an email confirmation. Needless to say that's one order they won't be getting. How are they still trading when they're so bad!

18 juli 2023
Omdöme utan inbjudan
Logotyp för Plasticsheetsshop

Svar från Plasticsheetsshop

Dear customer,

We are sorry to hear about your experience with your order.
We understand how frustrating this must have been for you and we would love to discuss this further with you to ensure that the issue is now resolved. We would like to invite you to contact us directly on info@plasticsheetsshop.co.uk or via phone: 01223 976 701.
We look forward to hearing from you.

Kind regards,
Georgia

Betygsatt 5 av 5 stjärnor

Great product

Great product, fast and efficient service. Also, the website is well designed and easy to use. Will definitely use them again.

15 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Returns service is a joke

Order No. 16261UK
Original item damaged. Sent photos on day of delivery 3 weeks ago and promised replacement and new order number by email. 4 PHONE CALLS AND 3 WEEKS LATER....nothing but apologies and promises and each time they have followed through with NOTHING. Most recent call was this morning...and AGAIN promised immediately confirmation by email and new order. It's now 8pm and still waiting... more lies! Absolutely disgusting unprofessional behaviour. I will try for the FIFTH time tomorrow....wish me luck.

20 juli 2023
Omdöme utan inbjudan
Logotyp för Plasticsheetsshop

Svar från Plasticsheetsshop

Dear customer,

We are very sorry to hear that your order arrived damaged and for the delays you experienced while we resolved the case for you. This is certainly not the experience we wish for our valued customers, and we would like to sincerely apologise. We can see that this issue appears to have now been resolved, however, should you wish to discuss this further or should you have any further questions, please do not hesitate to contact us.

Kind regards,
Lynette

Betygsatt 1 av 5 stjärnor

Very misleading delivery times

Very misleading delivery times. Placed order on 26 June, with anticipated delivery period on or before 3 July. Order dispatched on 28 June. Dispatch confirmation stated that order would arrive in a few days. Received notification from delivery company, Evri that they were expecting our order on the same day. Order was only received by Evri on 6 July and delivered on 7 July.

We had placed an order in reliance that the estimated delivery period shown for each product was accurate. Due to the misleading delivery period we no longer have a requirement for the products ordered.

7 juli 2023
Omdöme utan inbjudan
Logotyp för Plasticsheetsshop

Svar från Plasticsheetsshop

Dear Alex,

We are so sorry to hear that your order did not reach you when you were expecting. We understand how frustrating this must have been for you and we apologise for any inconvenience this may have caused. We try our utmost to ensure that items reach our customers within the designated time, however, it appears your order may have been delayed due to an unforeseen issue with our courier. We will pass your feedback to the relevant departments to assist us in the future. Should you wish to discuss this with us further, please do not hesitate to contact us.

Kind regards,
Tara

Betygsatt 1 av 5 stjärnor

Poor after sales support.

The price was great and the shipment time was good; however, after sales support for resolving a damaged item was poor.

6 juli 2023
Omdöme utan inbjudan
Logotyp för Plasticsheetsshop

Svar från Plasticsheetsshop

Dear customer,

We are very sorry to hear that your order arrived damaged and for your disappointment in our process. We appreciate all kinds of feedback from our valued customers. We will ensure to pass your feedback on to the relevant departments to assist us with future improvements and training. We have investigated your case and can see that we are awaiting further details from yourself about the damage so we can assist you further. We have re-sent the email to you.
Apologies again for any inconvenience this may have caused, and we look forward to hearing from you.

Kind regards,
Evelyn

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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