I’ve used plants by post several times. Living in France , I.can gift a plant in the UK All my friends who have received a plant. ( especially recently a beautiful olive tree ) have been pleased an... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a miniature rose - champage - in a champagne bucket style pot for my sister and brother-in- law when they celebrated their 30th anniversary. The rose arrived on the right day, is beautiful... Se mer
Fantastic! I buy plants on the internet regularly. These are the very best I have ever received. Brilliant packaging. Plants arrived in stunning condition. Many Thanks.
Would never buy from again, ordered a coffee plant and was advised a 3-5 working days for delivery. I finally receive a tracking number 2 weeks later, and after checking the tracking number for two da... Se mer
Företagsinformation
Skrivet av företaget
Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.
Kontaktuppgifter
RH12 3BT, Rudgwick, Storbritannien
- 01483363173
- Sales@plantsbypost.co.uk
- plantsbypost.co.uk
4,1
Bra
382 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Coffee bean plant
I ordered a coffee bean plant and it was fantastic. The plant was in a great condition when it arrived and was much bigger than expected. Postage was quick and I was kept up to date on its status. One very happy recipient.
8 december 2020
Christmas flowers
I’ve just used Plants by post, for the first time. I am VERY impressed both by the quality of the plants and speed of the order. Thank you. A first class product and service, at a second class price.
7 december 2020
Omdöme utan inbjudan
Bought the plant as a gift
Bought the plant as a gift , my sister was delighted. Having seen the picture she sent i wish i could have one too, beautiful glossy leaves, in a smart white pot.
4 december 2020
Amazing customers service !!!
Great customer service and beautiful plants.
I had a small issue with a plant (probably not their fault).
I sent them an email and a video, and they sent me another plant immediately.
They new plant is perfect.
I'm happy and I will definitely use this site again in the future :) Thank you !
Piero
3 december 2020
Omdöme utan inbjudan
Superb quality plants arrived in good
Superb quality plants arrived in good condition well packaged and the overall performance from plantsbypost top notch in every detail well done everyone.
3 december 2020
Very pleased with my plants such good…
Very pleased with my plants such good service and the plants was in great condition when they arrived thank you very much
3 december 2020
Recipient was very pleased
Recipient was very pleased, early Christmas present. The whole process simple and satisfactory.
3 december 2020
First time used Excellent service
First time used Excellent service, and products. will use again.
3 december 2020
Poinsettia plant
Ordered a Poinsettia plant for a friend, delivered within the timescale stated and arrived looking extremely healthy my friend was delighted. I would definitely use again.
3 december 2020
Unprofessional, rude, unreliable
Product arrived two days late and ruined my moms birthday. Absolutely disgusting and unprofessional customer service. Not a single apology or attempt to resolve/compensate for the error on their website.
Beware: do NOT click your required delivery date on the websites calendar, as it isn’t linked to their purchasing process. Laughable.
Do not recommend whatsoever
2 december 2020
Beautiful poinsettia, disappointing website
The poinsettia was beautiful and arrived in good condition. I ordered it as a Christmas gift for mum who lives 150 miles away and I wont see her over Christmas. However, the 3 star rating was given because I chose to have it delivered in Friday 18th December but it arrived on Friday 27th November. A little too early. I went onto the website to check my order to see if it was my mistake but nowhere does it state a chosen delivery date. It's as if the facility to select did not exist so I could not check it.
2 december 2020
Svar från Plants By Post
Many apologise for this we have experienced an issue with the date selecter which is now sorted. If you message me on sales@plantsbypost.co.uk I’ll be happy to send you a gift voucher as an apology. Sorry again Jonny
Disappointed
On the plus side, the plants were delivered on the day indicated, but the delivery company had ripped and squashed the boxes. This obviously is not Plants by Post responsibility, but they employ the delivery company and should be monitoring their on-line feedback and act accordingly (I was asked by Trustpilot to review the delivery company. I did and they responded but their reply was non plus, they seemed not to care!)
The plants received were 'ok' they were not dead but I had to 'dead head' several of the plants and cut away some of the dying leaves. If I had gone to a shop to buy plants, I would not have picked these up and would either picked some other better plants or not bought any at all.
The card that came with the plants stated that they were had picked with care, I don't think that was actually the case.
2 december 2020
Svar från Plants By Post
Hi Simon
It’s a shame to hear of your experience - we do employ the courier and we have very few issues but they do occur sometimes. It’s a shame you didn’t get in contact to discuss your issues so we could resolve these. Feel free to email
us on sales@plantsbypost.co.uk thanks Jonny
Brilliant service
Brilliant service, good communication. would Hartley recommend and will be using in the future.
2 december 2020
Fabulous service and products
Fabulous service and products . Very fair price love these people .Thank you
2 december 2020
Absolutely excellent as always
Absolutely excellent as always, beautiful plants delivered healthy and strong, highly recommended
2 december 2020
Plants by post are awesome!
Cannot recommend plants by post enough. They have always delivered wonderful plants which are very happily received! Will be using them for a long time to come!
2 december 2020
Plants arrived in condition and on time
The plants I bought were sent as a gift so I have not seen them. I understand that they arrived on time, well packaged and in good condition. They are flowering and have been well admired.
1 december 2020
our Aunt was very pleased to receive…
our Aunt was very pleased to receive the pot of plants we sent for her birthday. it arrived in good condition on the day we asked for it to be delivered.
good job
15 november 2020
Excellent product and great value
Had a small issue on reading my instructions that could have been a problem but speedily rectified. Very professional company. Fantastic product and great value. Highly recommend and will use again.
14 november 2020
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.