PlanHero® Omdömen 161

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Overall, I am very happy with PlanHero. I am using it to post volunteer opportunities and track which shifts are filled or not. I find it intuitive to use and like the layout. I would love to see P... Se mer

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Betygsatt 5 av 5 stjärnor

PlanHero is the BEST sign-up tool available. The user interface is so clean and easy to navigate. Creating a sign-up sheet is a breeze (especially so for more in-depth sign-up sheets that require time... Se mer

Betygsatt 4 av 5 stjärnor

PlanHero works well, though I still stumble around some, even after a couple of training sessions. It seems a bit difficult to edit individual signups even though I am an administrator on our account... Se mer

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Betygsatt 5 av 5 stjärnor

There are still a small tweaks I'd like, but Julie is super responsive and is making PlanHero better each day. She's already addressed a few small issues I brought up in my last review. Even as it is,... Se mer

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Företagsinformation

  1. Programvaruföretag
  2. Datortillbehörsaffär

Skrivet av företaget

You shouldn’t need to be a superhero to organize and schedule groups. Whether it’s a school, nonprofit, faith organization, sports team, service club, or corporate group, it’s PlanHero® to your rescue. Our modern online signups make it easy to get volunteers, signups for interviews/training/etc., and rosters organized quickly. Seriously simple group organizing. One login. No capes required. PlanHero is the modern, ad-free alternative to SignUpGenius for nonprofits. PlanHero signups and the PlanHero dashboard feature NO confusing advertisements ever. Easily create recurring, multi-day signups and scheduling with our easy-to-use, intuitive user interface. Our Impact Plan offers a full CRM volunteer management system for customers needing background check, waiver agreement, and check-in/check-out capabilities, as well as customizable onboarding forms.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

161 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I am a teacher and recently began using…

I am a teacher and recently began using PlanHero this year. Julie provided outstanding support in helping our team get set up and running smoothly. She was exceptionally helpful, knowledgeable, and friendly throughout the process. Overall, it has been an excellent experience so far.

14 september 2025
Logotyp för PlanHero®

Svar från PlanHero®

Thank you for your kind words! It was a pleasure working with you and we couldn't be happier to hear that things are running smoothly.

Betygsatt 5 av 5 stjärnor

I love PlanHero for planning my annual…

I love PlanHero for planning my annual event. It makes my job so much easier, and it's great for my volunteers as well. One thing that is frusterating on the app is sometimes I swipe to the left and if I have not saved my changes I loose everthing that I've done. That can get frusterating but everything else works pretty great.

10 september 2025
Logotyp för PlanHero®

Svar från PlanHero®

Thank you for taking the time to rate us and write a review -- much appreciated! We are delighted that PlanHero has made your job easier.

And thank you for your feedback! With respect to the swiping...for many of the actions taken in-app, we do auto-save for you. But there are some areas where we intentionally do not do that. As you know, you can still make edits to your Event Page/Signup AFTER you've launched it. So it's super important to us that we don't save updates until you actively "tell us" to do so by clicking the update/save buttons in those critical areas. We don't want to overwrite your previous good work until you've confirmed that you've got your new material just the way you want it! We hope that helps with understanding why that's the case.

Betygsatt 4 av 5 stjärnor

PlanHero works well

PlanHero works well, though I still stumble around some, even after a couple of training sessions. It seems a bit difficult to edit individual signups even though I am an administrator on our account. Still, I rarely need to do so.

13 juni 2025
Logotyp för PlanHero®

Svar från PlanHero®

Thanks for taking the time to review PlanHero David. Your organization is fortunate to benefit from your decades of service.

We have recently added a refinement for editing individual signups. You can learn more about it here: https://planhero.com/delete-signups-and-contact-info-from-your-signups-tab/

If you'd like to meet with us via Zoom to walk you through it, we'd be happy to. Please just let us know via our Contact Form, which you can find here: https://planhero.com/contact/

Betygsatt 5 av 5 stjärnor

Julie Farrell was such a wonderful…

Julie Farrell was such a wonderful gift. She was able to help me set up the prayer signup, adding special details to make the users experience more engaging.
So thankful for her willingness to jump in and add to the design.

13 juni 2025
Logotyp för PlanHero®

Svar från PlanHero®

Thank you for your kind words! We are delighted that Julie was able to help you achieve your goals.

Betygsatt 5 av 5 stjärnor

Plan Hero is helpful and easy to use

I found the program helpful and easy to use. I had my questions answered when I was unsure about a procedure.

22 maj 2025
Logotyp för PlanHero®

Svar från PlanHero®

We are delighted that you found PlanHero helpful and easy to use. We strive every day to make things as straight-forward as possible. Many thanks!

Betygsatt 5 av 5 stjärnor

The personal tutorial for Julie was…

The personal tutorial for Julie was just awesome!! She was awesome! I was mixed up with the time zone changes but she went ahead and helped me!!

9 maj 2025
Logotyp för PlanHero®

Svar från PlanHero®

Time zones can be tricky business Jill. We're so glad that we were able to help!

Betygsatt 5 av 5 stjärnor

This website and company are WONDERFUL!

This website and company are incredible! I only use a free subscription, and I still can do a lot. The planning, organizing, and more are so easy to do compared to other websites. The team has truly put their best effort into making it easy for customers to use, and their support to ensure you have a smooth process is highly appreciated.

26 april 2025
Omdöme utan inbjudan
Logotyp för PlanHero®

Svar från PlanHero®

Many, many thanks Tanika! We greatly appreciate your feedback and will continue to work hard to earn such words in the future.

Betygsatt 5 av 5 stjärnor

Lifechanging for this small museum volunteer manager!

I work for a small museum and this has been lifechanging! We have a large volunteer base and previously used Sign Up Genius because it was the only free option out there for sign-ups. However on the backend it was clunky to use and our volunteers complained about it (especially the ads). While there is a fee to use PlanHero, it is EXTREMELY reasonable and something we were able to easily add into our budget. The process to creating sign-ups now is more streamlined and the ability for our volunteers to sign up for multiple events all at once has been such a gamechanger for us. Plus they are very responsive when you have trouble and need help.

25 april 2025
Omdöme utan inbjudan
Logotyp för PlanHero®

Svar från PlanHero®

Wow! Your review certainly made our day. We've worked really hard to make PlanHero as easy to use as possible, so your words are very meaningful to us. Thank you!

Betygsatt 5 av 5 stjärnor

This was my first time using PlanHero

This was my first time using PlanHero, and it exceeded expectations! It was PERFECT for what we needed--thank you!!

17 april 2025
Logotyp för PlanHero®

Svar från PlanHero®

Excellent. We will continue to do our best to exceed your expectations in the future Alina! Thank you.

Betygsatt 5 av 5 stjärnor

unbelievably simple yet robust

Plan Hero is simple and easy to use but robust enough to organize volunteers for a multi-day event with a hundred people filling different roles at different times. We'd literally be lost without it.

15 mars 2025
Logotyp för PlanHero®

Svar från PlanHero®

Thank you so much Kim! We are so happy that we get to be your partner in organizing your volunteers!

Betygsatt 5 av 5 stjärnor

PlanHero is GREAT

PlanHero is GREAT! This is my go to platform for signups!

15 mars 2025
Logotyp för PlanHero®

Svar från PlanHero®

We're blushing. Thank you so much for your kind words!

Betygsatt 5 av 5 stjärnor

The PlanHero staff are incredible

The PlanHero staff are incredible! Any concern we have is always addressed and taken care of immediately with care and precision. We are so grateful for their partnership in making providing sign-up tools that make our events a success. Thank you!!!!!

18 januari 2025
Logotyp för PlanHero®

Svar från PlanHero®

Thank you so much! We are proud and honored to be a part of your fantastic school!

Betygsatt 5 av 5 stjärnor

It worked perfectly for what we needed

It worked perfectly for what we needed. Thanks!

5 november 2024
Logotyp för PlanHero®

Svar från PlanHero®

Many thanks for your kind words and for taking the time to review PlanHero. We are delighted that your event went smoothly for you!

Betygsatt 4 av 5 stjärnor

Over all Good

Over all Good
The response I get is low because of too many screens used to sign up for a project. A simple sign up form with one click will do.

2 oktober 2024
Logotyp för PlanHero®

Svar från PlanHero®

Hey Jim - thanks for taking the time to review PlanHero. And importantly, thank you for your constructive criticism.

When we rewrote PlanHero's code, we paid careful attention to eliminating as many steps (screens) as possible to speed the process for participants signing up. In fact, we eliminated several screens.

The challenge we face is balancing the needs of users with multiple list/date/location signups with those users who only need participants to sign up for one thing (item or time spot).

If after one click, we shoot the person straight to entering their contact info, we do not give them the opportunity to add additional items or time spots. Nor do we give them the opportunity to select and sign up for other dates or locations. They would have to click back to view the signup again (and again and again).

And finally, we want to give them the opportunity to also easily change their selections on a single "shopping cart" screen before finalizing their signup(s). This way they don't have to click through a bunch of different screens to delete or change a signup.

This is why it takes three clicks in total to get to the contact info screen.

We hope that makes sense and is useful information. And again, we greatly appreciate the feedback. It keeps us on our toes and helps us constantly strive for greater simplicity.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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