Overall, I am very happy with PlanHero. I am using it to post volunteer opportunities and track which shifts are filled or not. I find it intuitive to use and like the layout. I would love to see P... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
PlanHero is the BEST sign-up tool available. The user interface is so clean and easy to navigate. Creating a sign-up sheet is a breeze (especially so for more in-depth sign-up sheets that require time... Se mer
PlanHero works well, though I still stumble around some, even after a couple of training sessions. It seems a bit difficult to edit individual signups even though I am an administrator on our account... Se mer
Företaget har svarat
There are still a small tweaks I'd like, but Julie is super responsive and is making PlanHero better each day. She's already addressed a few small issues I brought up in my last review. Even as it is,... Se mer
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Företagsinformation
Skrivet av företaget
You shouldn’t need to be a superhero to organize and schedule groups. Whether it’s a school, nonprofit, faith organization, sports team, service club, or corporate group, it’s PlanHero® to your rescue. Our modern online signups make it easy to get volunteers, signups for interviews/training/etc., and rosters organized quickly. Seriously simple group organizing. One login. No capes required. PlanHero is the modern, ad-free alternative to SignUpGenius for nonprofits. PlanHero signups and the PlanHero dashboard feature NO confusing advertisements ever. Easily create recurring, multi-day signups and scheduling with our easy-to-use, intuitive user interface. Our Impact Plan offers a full CRM volunteer management system for customers needing background check, waiver agreement, and check-in/check-out capabilities, as well as customizable onboarding forms.
Kontaktuppgifter
1187 Coast Village Road, Suite 1-775 , 93108, Santa Barbara, USA
- 833-497-4040
- houston@planhero.com
- planhero.com
4,5
Utmärkt
161 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
great in person experience
12 juni 2026
It has been a wonderful tool to manage…
It has been a wonderful tool to manage our non-profit's volunteers.
2 juni 2026
Sign-up is very user friendly.
Sign-up is very user friendly.
Excellent customer service….when I have reached out with questions, the response time is quick with the answers I needed.
6 januari 2026
Svar från PlanHero®
Many thanks for taking the time to review us. We are so happy that we've been able to answer your signup questions quickly and that you find PlanHero to be user friendly!
Great and quick support!!
1 maj 2026
Svar från PlanHero®
Thank you for your kind words -- they make us want to continue to provide a great signup experience!
Great Overall
Overall, I am very happy with PlanHero. I am using it to post volunteer opportunities and track which shifts are filled or not. I find it intuitive to use and like the layout. I would love to see PlanHero as an App as well since it would be easier for many of my volunteers.
20 april 2026
Svar från PlanHero®
We are happy that you are happy with PlanHero for posting your volunteer opportunities and for shift tracking. We've worked hard on our UI, so it is gratifying to hear that you find it intuitive and that you like the layout. We appreciate your feedback with regard to a native mobile app and will take it into consideration. Thank you for taking the time to share your thoughts and feedback with us!
Svar från PlanHero®
Thank you for taking the time to leave us a review. We are delighted that you are finding PlanHero signups easy to set-up and we shall endeavor to continue to provide you with excellent customer service. Reach out any time!
Svar från PlanHero®
Hey Bill - thank you for taking the time to review us on Trustpilot. We reached out to you via email earlier today to see how we can help you further. We are happy to hop on a Zoom with you and your colleagues for further training, and/or to understand what features we may be lacking that would help your organization.
Please check your spam/junk/promotions folders if you do not see our email in your inbox. Also, please feel free to contact us here any time: https://planhero.com/contact/
Thank you PlanHero!
PlanHero website is very friendly to use. Julie is amazing! Super supportive and timely in giving guidance on using the PlanHero website. Thank you very much Julie!
6 april 2026
Svar från PlanHero®
Thank you - It is absolutely our pleasure to be a part of the amazing things that you and your team are doing in the San Diego area!
Svar från PlanHero®
Thank you for your feedback David. Most unfortunately, we at PlanHero do not have control over the filters that email service providers employ by those who receive our emails. They make the decision as to which folder (inbox, spam, junk, etc.) our emails will be sent.
We recommend that your participants add noreply@planhero.com as a Contact to whichever email service they use (e.g. Gmail, Apple mail, etc.).
In addition, it would be great to add a rule that will ensure our emails are always placed in the inbox. Here is a post showing you (and your participants) how to do this: https://planhero.com/how-to-get-planhero-emails-delivered-to-your-inbox/ Perhaps you can share it with them.
We do everything in our power to keep our emails "whitelisted" - we do not sent out spammy/advertisement emails and we follow industry-standard protocols. But again, once we send them out, it's up to the email service that is receiving them to decide where they are "filed."
Svar från PlanHero®
Many thanks for taking the time to review us!
Svar från PlanHero®
Thank you!
User-friendly
User-friendly. Free to try. Doesn’t require users to share/submit tons of information (just their name and email). Customizable content. Really helpful tool.
21 januari 2026
Svar från PlanHero®
Thank you so much for taking the time to review PlanHero!
I recently found PlanHero and learned…
I recently found PlanHero and learned how to use it for a global prayer sign up. It worked well for all nationalities and included space for important links. When I used it for the same purpose a second time, certain of the participants experienced an issue, but customer service assisted me right away to clear the problem.
6 januari 2026
Omdöme utan inbjudan
Svar från PlanHero®
We are so happy to be a part of your good work!
This platform is so easy to use
This platform is so easy to use, including adding and changing administrators. PlanHero has made it easy for us to ask for exactly the volunteers we need and make sure our volunteers have what they need by being able to send customized emails and reminders. Thanks, PlanHero!
6 december 2025
Svar från PlanHero®
Thank YOU for trusting us as your partner!
The best sign-up tool out there
The best sign-up tool out there! I have been using Plan Hero for 4 years to help organize the holiday giving program I run. There is no other tool that allows you to create a sign-up with "sub-categories". I make a generic sign-up (example: 8-year-old girl). Then I can add what the child wants and how many of each item. The link is easily shared, and it allows people to sign up for as many people and items as they wish. It is straightforward to use. I have people of all ages navigate it without a struggle -the oldest is in her 80s. One free sign-up is helpful to try it out without risk. There is nothing to lose. By the way, the customer service is exceptional.
12 december 2025
Omdöme utan inbjudan
Svar från PlanHero®
Thank you so much for your descriptive review. We are so grateful for your continued loyalty and we shall endeavor to keep improving along the way!
PlanHero is an event planning winner!
PlanHero is incredibly easy to use, allowing you to duplicate events, communicate with participants, and make changes efficiently.
7 november 2025
Svar från PlanHero®
Thank you for taking the time to review us!
Simple and efficient organization.
This is a great platform to keep events organized.
11 november 2025
Svar från PlanHero®
Many thanks Brenda!
Their customer service is excellent
Their customer service is excellent. Love their product! It is easy to use & navigate. Can't say enough about how great Plan Hero is from start to finish. Highly recommend it for your company!
6 november 2025
Svar från PlanHero®
This review makes us so happy. Thank you for taking the time out of your busy schedule to write it!
PlanHero has made such a difference for…
PlanHero has made such a difference for volunteer management at our small nonprofit! Additionally, their team is always incredibly fast and helpful when I do have questions or need assistance.
6 november 2025
Svar från PlanHero®
Thank you so much for taking the time to write us a review Eloise! We are delighted that PlanHero has made a positive difference for you in managing your volunteers.
People signing up are having a hard…
People signing up are having a hard time understanding the process and it is confusing to them. I want a refund because we will not use this platform, it does not work for our purpose and organization.
1 november 2025
Svar från PlanHero®
No problem at all! We are reaching out to you right now. We are sorry that PlanHero did not meet your expectations.
Also, we are always happy to help. All you have to do is reach out via our contact page here: https://planhero.com/contact/
We have completed hundreds if not thousands of 24-hour prayer signups successfully, so we know the application well!
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