I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and bey... Se mer
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Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I w... Se mer
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I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT pro... Se mer
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4,9
Utmärkt
878 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kimmy was a great help
17 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for taking a moment to leave a review.
Sometimes the simplest feedback says it all. We'll make sure Kimmy gets the recognition.
The Pingplayers team.
Very good customer Service nicole is…
Very good customer Service nicole is best
16 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the kind words.
We'll happily pass that compliment along to Nicole. Feedback like this is always great to see and helps keep the team motivated.
The Pingplayers team.
I was having trouble logging into my…
I was having trouble logging into my server and Francis was quick to respond and he resolved my issue quickly! Great customer service!
15 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Getting locked out of something you're trying to use is never fun, so we're glad the roadblock was cleared without turning into a long troubleshooting session.
Francis will appreciate the kind words.
The Pingplayers team.
Always a great service
Every single time our team has to reach out for some support, we are always met with a team member that goes above and beyond with their assistance. This time, we had the pleasure of being helped by Francis, and it was a treat. Our issue was resolved, and our concerns were noted, as well as passed along the correct channels. This is why we choose PingPlayers!
15 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for such a thoughtful review.
What stands out most here is that you've had the same experience repeatedly. Anyone can have a good day, but consistency over time is what really matters, and we're proud that your team keeps finding that when you reach out to us.
We'll make sure Francis sees your kind words. Knowing that concerns were not only addressed but also properly heard and passed along means a lot.
Thank you for continuing to choose PingPlayers.
The Pingplayers team.
Kimmy was super helpful
Kimmy was super helpful in resolving an issue I was having.
14 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Sometimes all you need is the right person to help clear the roadblock so you can get back to enjoying your server.
Kimmy will appreciate the kind words.
The Pingplayers team.
Kimmy helped me set up a great event…
Kimmy helped me set up a great event for fun in 7d2d. They always help me with my questions or concerns.
14 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for sharing this.
Some of the best support moments aren't just about fixing problems. They're about helping create memorable experiences for your community too.
We're glad Kimmy could help bring your 7 Days to Die event together, and she'll appreciate the shoutout.
The Pingplayers team.
Great support!
Kimmy was super helpful in answering all my questions and provided detailed and professional responses. Perfect support!
14 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the fantastic review.
Good support isn't just about having the answers. It's about taking the time to explain things clearly so you can move forward with confidence.
Kimmy will really appreciate the kind words.
The Pingplayers team.
The service was not correctly set up
The service was not correctly set up. I tried to contact them and they won’t get back to me. This is a shitty website. Use anything else besides this. I’m thinking this is a scam.
13 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
We're sorry your initial experience left you feeling this way.
After receiving your message, we connected with you via live chat almost immediately and were able to resolve the situation together. We understand how concerning it can be when something doesn't appear to be working correctly right after placing an order, especially when expectations are high and you're eager to get started.
Although you ultimately decided to use a server arranged through a friend instead, we processed a refund for you and were pleased to hear that you rated the support you received very highly following our conversation.
If you feel that this review no longer reflects the full experience, we would appreciate you considering an update. Either way, we genuinely thank you for giving us the opportunity to assist.
The Pingplayers team.
Nicole was able to solve all of my…
Nicole was able to solve all of my problems. I mistakenly mistyped my email address, creating 2 accounts. She was able to merge them and get it back up and running within a matter of minutes.
13 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for taking the time to leave this.
These kinds of account mix-ups happen more often than people think, so being able to untangle them quickly and get everything back where it belongs is always a satisfying outcome.
Nicole will be glad to hear she helped make the process painless.
The Pingplayers team.
Nicole On the support team was great…
Nicole On the support team was great thank you guys for the help
12 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
It's always encouraging to hear when our team can make a challenging situation feel a little easier to navigate.
Nicole will be glad to know her help made a difference.
The Pingplayers team.
Help with Server
Help with Server
Nicole was a big help in trying to find out why my server needed more memory and what I needed to do to get it sorted out. Thanks Nicole!
12 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for sharing this.
Memory issues can be a bit sneaky, so getting clear guidance on what’s happening and how to move forward makes all the difference. This is why we have set systems that alarm when RAM use is very high; we're glad our main line of defense of of help.
Nicole will appreciate the kind words.
The Pingplayers team.
Very fast and helpful
Very fast and helpful, Nicole was very friendly :)
12 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the lovely review.
A little friendliness goes a long way, especially when you're trying to sort something out and just want a smooth experience.
Nicole will be happy to see this 🙂
The Pingplayers team.
Great Service and Thanks Nicole!
Thank you Nicole for helping solve my Satisfactory server issue, basically I couldn't do anything on my part so she helped to hard reset the server. Once again, great service from Pingplayers!
9 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the kind words.
Sometimes the best outcome is simply having someone who can step in and take the pressure off when you've run out of options. We're glad everything was back on track without too much disruption.
Nicole will appreciate the shoutout.
The Pingplayers team.
kimmy was the one to help me and…
kimmy was the one to help me and honestly she made the best support
6 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Support experiences tend to stick with you, so hearing that Kimmy set the benchmark for you means a lot to us.
We'll make sure she sees this one.
The Pingplayers team.
Nicole was very helpful
Nicole was very friendly. Got right to my concern and checked everything I needed on the server. Great speed and knowledge to help me. Have a great day! Thank you!
5 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for taking the time to leave this review.
We always aim to combine efficiency with a personal touch, so it's great to hear the experience felt both reassuring and productive.
Nicole will be delighted to read your kind words. Wishing you many uninterrupted gaming sessions ahead!
The Pingplayers team.
very friendly and helpful staff name…
very friendly and helpful staff name nicole...
5 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the kind words.
Technical knowledge is important, but having a friendly approach can make the whole experience feel a lot more welcoming.
Nicole will appreciate the mention.
The Pingplayers team.
Checked with chat support about the servers
Checked with chat support. Connecting to them was really quick. Was seeing if their support lived up to their rep. Server went up perfect for V rising, Friend tried Nitroado and it failed. Server is smooth. Would recommend Kimmy. Didn't really find much about this company. But I am satisfied.
5 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for giving us a chance.
We know trying a hosting provider you haven't heard much about can feel like a leap of faith, so it's great to hear the experience matched the reputation you were testing us against.
We're glad your V Rising server got off to a smooth start, and Kimmy will definitely appreciate the recommendation.
The Pingplayers team.
My experience for using pingplayers…
My experience for using pingplayers support is great and Emman service is 👍 good and directly
4 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the review.
Support is at its best when it feels straightforward and effective, without unnecessary back and forth. Glad that was your experience with us.
Emman will appreciate the kind words 👍
The Pingplayers team.
Valheim trouble
I was having some trouble with my Valheim server. Kimmy updated me throughout the process, she was patient and gave me more solutions than questions. Top tier assistance, massive thanks to her.
4 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for sharing this.
When a problem takes a bit of digging, staying proactive and keeping the conversation moving can make all the difference. We’re glad the experience felt productive rather than frustrating.
Kimmy will be thrilled to read this. "More solutions than questions" is a compliment we'll happily take 😄
The Pingplayers team.
Kimmy was very helpful
Pingplayers service has been great and support agent Kimmy was very helpful
3 juni 2026
Omdöme utan inbjudan
Svar från Pingplayers
Thanks for the kind words.
We work hard to make sure the service and support go hand in hand, so it’s great to know that’s been your experience.
Kimmy will appreciate the mention.
The Pingplayers team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.