I wrote a bad review due to issue with my order but I want to write another as when the owners did get pack to me they couldn’t do more to help me, the make the situation so much better and my friend... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don't assume you'll get your order when advertised. Ordered as a present given the delivery time advertised as next working day if ordered before 1pm. Ordered before 7am on a Monday and not given to R... Se mer
Företaget har svarat
As a long-term margarita lover I was a little dubious about trying a can of ready-made margarita but I couldn’t have been more wrong. These Pimentae margaritas are fantastic and really hit the spot. T... Se mer
Företaget har svarat
5 stars Best customer service I have received from an online company. Initial order arrived super quick but was wrong. Emailed customer service and they were so apologetic and had a replacement... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Premium tequila cocktails that aim to liberate the way you enjoy tequila. Female founded and crafted in London, we pride ourselves on quality and experience.
Kontaktuppgifter
80 Palewell Park , SW148JH, London, Storbritannien
- hello@pimentaedrinks.com
- pimentaedrinks.com
4,4
Utmärkt
240 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The most beautiful art work on the cans…
The most beautiful art work on the cans and a delicious cocktail within. Perfect match!!
22 maj 2023
Svar från Pimentae
Thank you for your lovely review Marianne - we're so pleased you enjoyed! X
I am hooked on these cans of Spicy…
I am hooked on these cans of Spicy Margarita. The delivery is so smooth and can be next day depending on when you put your order in!
Amazing small business 💜
24 maj 2023
Svar från Pimentae
This put a big smile on our face - thank you for your kind words Lisa! We're so pleased you enjoy our Spicy Margarita :)
Ordering my product was seem-less and…
Ordering my product was seem-less and easy, delivery was prompt so most Impressed by these factors.
I stumbled across Pimentae on instagram and was instantly enticed by the deliciously controversial tequila and chilli combo. My go to drink is a tequila, lime and soda and with a chilli slice. I followed the video on the gram and invested in tajn chiil powder to rim my glasses with. That’s where the instructions ended though. My first x4 glasses were served to my guests straight as I’d assumed were on the video, this left me with very little of the tasty nectar to go around. So I resulted to serving what was left with soda water. In a nut shell, a recipe would have been muchly appreciated-thank you! As well as a larger bottle as it really isn’t enough to share with guests at a party. Delicious taste both with and without a mixer.
23 maj 2023
Svar från Pimentae
Hey Emma,
Thank you for taking the time to share your feedback. We really appreciate your kind words about the ordering process and prompt delivery!
We apologise for any inconvenience caused by the lack of instructions beyond the Instagram video. There should have been a cocktail leaflet included in your order with serving recommendations but if this didn’t meet your requirements, we will look to make improvements.
We completely appreciate your desire for a larger bottle - who doesn’t want more spicy margarita! There is enough in our bottles for 5 cocktails when served in crystal tumblers over ice, similar to the method shown in the video. Adding soda water is a fantastic way to turn the drinks into a spritz and means you can serve more than 5 guests.
We would love the opportunity to improve your experience and as a thank you for your helpful feedback, we would like to offer you a discount on your next order. Please reach out to our team and they will be more than happy to help: hello@pimentaedrinks.com
We hope to serve you again soon with an improved experience that deserves a 5-star rating.
All the best,
Becci
Svar från Pimentae
Thanks for your delightful review Julie, we're so pleased you enjoyed!
Fabulous!
I love the spicy margaritas, so tasty. The can option is great, packaging is beautiful and always delivered swiftly. Fabulous!
11 maj 2023
Svar från Pimentae
Thank you so much for your wonderful review Sarah, we're so pleased you're happy with your Spicy Margaritas! :)
Svar från Pimentae
Thank you so much Lynne!
Really nice cocktails in a can
22 april 2023
Svar från Pimentae
Thanks for your wonderful review Abigail! :)
Svar från Pimentae
We're so pleased to hear - thank you Amy! :)
Svar från Pimentae
So happy you enjoyed your experience with us Amy-Rebecca! Thank you for your amazing review.
Amazing experience!
Apple pay checkout, free next day delivery, helpful order notifications + a delicious next day arrival. Clearly somebody has thoughtfully created this seamless experience for customers and it did not go unnoticed! 🤩
29 mars 2023
Svar från Pimentae
We are so happy to read this incredible review! Thank you Matt. Enjoy!
Delicious cocktails
Great taste, very authentic and like a cocktail in a bar rather than the overly sweet mixes you usually buy in shops. Would definitely recommend!
24 mars 2023
Svar från Pimentae
We are happy that you are enjoying our product Elle-Anne and thank you for the amazing review!
Order for a bottle for a birthday…
Order for a bottle for a birthday present aweek ago never and it’s not come
23 mars 2023
Svar från Pimentae
Hello Jeff and Tina, I am so sorry to read this and for the delay in us replaying to you.
Please do get in touch with your order number and we will investigate further for you and see what has happened to your order and how we can make this better for you.
Our email address is : hello@pimentaedrinks.com and I look forward to hearing from you. Thank you
Lovely twist on the original margarita
Lovely twist on the original margarita. I loved the warming sensation at the back of the throat from the chilli’s.
17 mars 2023
Svar från Pimentae
The chilli really is enjoyable and we are so happy you love our product too! Thank you for your review Sian
Svar från Pimentae
Amazing review, thank you Peter! Enjoy!
Amazing customer service and the drink…
Amazing customer service and the drink tastes fantastic
12 januari 2023
Svar från Pimentae
So happy you enjoyed your experience with us Nicole! Thank you for your amazing review.
Excellent Chilli Margaritas
I was very impressed with the customer service and absolutely loved the Chilli Margarita! Tastes great and takes away all the fuss of making them yourself. Fabulous product and I will be back for more!
28 december 2022
Svar från Pimentae
So happy you enjoyed your experience from start to finish with us Sheriden! Thank you for your amazing review.
My fave pre mixed drink EVER
My fave pre mixed drink EVER. It goes down so smoothly - I don't even like tequila, but I LOVE both cocktails. Amazing to drink with friends or alone.
30 december 2022
Omdöme utan inbjudan
Poor Value
I can't comment on the taste of the drink as it was a gift, but £29.95 for a pre-mixed 14% 50cl bottle is ridiculous. It doesn't even come in a box. I definitely wouldn't purchase again as it's poor value for money.
Edit: it is a printed label, just like any other bottle. It is not bespoke or hand painted.
17 december 2022
Svar från Pimentae
Hi Fiona, we are sorry that you feel it was poor value. As a small business we work really hard to ensure the taste and quality of our liquid reflects the price point. All of our bottles are wrapped in bespoke, hand painted designs and we try to keep waste to a minimum but we have noted down your feedback on the box and will look into having this as an option on the website. We hope you managed to enjoy the cocktail nonetheless.
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